AskGamblers Quick Overview
Editor’s View
Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.
- Live chat 24/7
- Mobile casino
- Multiple currencies accepted
- Small selection of table games
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Joo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joo Casino
It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.
The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by Stable Tech N.V. Casinos, a reputable company in the online gambling space.
The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Joo Casino
Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.
Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.
The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.
Games at Joo Casino
Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.
The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.
Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!
Joo Casino’s Commitment to Responsible Gambling
Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.
You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.
Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.
Customer Support at Joo Casino
Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.
To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.
The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.
Complaints
Read the complaints other players have left for Joo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello Ballistic, Congratulations on your lucky streak and thank you for sharing your positive experience with our casino!
I have been playing at this casino for several years. One of the best casinos for sure. I often win here, and most importantly, all winnings are quickly withdrawn.
Hello WinSlotMan, It's great to hear that you have been a satisfied customer for several years, thank you for your feedback!
Money was taken from my card but there was no deposit in my personal account. I wrote to support and explained the situation, and after a few minutes they helped me. The deposit was on my balance.
Hello Kaylaa, If you have any other questions, our support is ready to help you at any time, 24/7.
Great casino. I have been registered here for a few weeks now and am very happy with the RTP as well as the providers available for my country. Convenient site, easy navigation. Site adapted for mobile devices.
Hello Yancelora, Thank you for this review and interest in our casino!
I like to play here, I enjoy the service that this casino offers.
Bonuses for any money. Good support. Tournaments in which I can take part.
Luck is the main thing in a casino, and in this place I definitely have it!
Hello Explosssive, Many thanks for sharing your opinion! We wish you all success and luck in games!
My deposits were processed instantly and I had no problems whatsoever when it came to withdrawals. All the games ran smoothly, with no lags at all. I would like more payment methods, but overall I'm happy with everything.
Hi IrksanderD, We are grateful for your feedback and happy to hear you enjoyed playing at our casino.
I have been watching many projects for a long time.
I often make an analytics and conduct the calculation of my docs in each of the casino.
At the moment, this is my one of any casino for many factors:
Fast payouts,
Good support service,
Bonuses and promotions.
Hi OvoPart, It sounds like you've found the casino that meets your personal preferences. Good luck!
I have been a user of Joo Casino for a while now, and I am very pleased with the range of casino games they have on offer. Specifically, I have been playing their version of Blackjack recently, and I must say the experience has been really impressive. Whether I am looking for classic Blackjack, Multi Hand Blackjack or Double Exposure Blackjack, I'm never in short supply. The interface is intuitive and I found it very easy to navigate. Their customer service is also top notch. Whenever I had an issue or a query, an answer was never too far away. Overall, I am very satisfied
Hi 4hIoonho, Thank you for mentioning the range of games on our website. We are pleased that you liked our support members and thank you for choosing us.
Fully working no deposit bonus! I was paid correctly, we had an understandable problem due to security reasons, but it was resolved! I recommend this casino!
Hi Fester, We are always glad to help with every question you have. We hope that you will have only a positive experience with us in the future.
Having recently taken part in an online casino experience at Joo Casino, my overall impression was a positive one. The casino had a wide selection of games, particularly in the Video Poker category, with an impressive range of stakes.
I found the interface quickly navigable and accessible, with clear rules and information on all the games. The customer service team was also very helpful, responding quickly to any queries or issues I experienced.
I particularly appreciated the availability of both a live chat conversation and an email contact option. In terms of areas of improvement, I felt that the visual representation of the Video Poker games could have been more appealing, with more attention paid to the overall aesthetic.
The sound effects were also a bit sparse and could have been jazzed up to make it a more engaging playing experience.
Additionally, I would have liked the option to play multiple hands at once in some of the games, as this would have been a great time saver. All-in-all, though, I had a very positive experience.
Hi AveryBrown, Thank you for such a detailed review. We wish you more fun and exciting time with us!
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My lucky streak has been off the charts lately and I'm loving every minute of it. They even throw in free spins from time to time.
As a regular, I've especially enjoyed the live casino games, with its multiple tables and the chance to interact with other players!