AskGamblers Quick Overview
Editor’s View
Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.
- Live chat 24/7
- Mobile casino
- Multiple currencies accepted
- Small selection of table games
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Joo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joo Casino
It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.
The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by Stable Tech N.V. Casinos, a reputable company in the online gambling space.
The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Joo Casino
Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.
Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.
The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.
Games at Joo Casino
Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.
The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.
Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!
Joo Casino’s Commitment to Responsible Gambling
Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.
You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.
Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.
Customer Support at Joo Casino
Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.
To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.
The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.
Complaints
Read the complaints other players have left for Joo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello Agot_AU, It's fantastic to hear about your positive experience! Your feedback is very important for us, keep enjoying your gaming adventure!
I would like to note the payment systems that work properly. All my deposits and withdrawals were fast and it was very convenient for me to make transactions. Withdrawing my winnings was the most enjoyable part of the experience. The ease of entering the amount, hitting the confirmation button and having the money deposited directly into my bank account 👍
If more payment methods were available. It would make the process even more convenient. All this could be improved by offering customers more options.
Hello mic.Mouse, Thank you for your feedback. We are glad to hear you've had a positive experience!
I've been playing for a while now and I generally like their services, especially their Interac payment system for casinos. It allows me to deposit and withdraw funds quickly and easily without a long wait for a transaction.
However, I would like to see an improvement in Interac's commission system.
Since I started playing here, I have yet to encounter any major problems that have affected my enjoyment of the games in any way.
Hello Stillmaxx, We're glad your overall gaming experience has been enjoyable! We wish you good luck!
The bonuses and missions definitely make the games at this casino more varied. Of the main features for me I would like to note the tournaments on live games. As a rule there are not so many good players and sometimes there are chances to win.
I would like to see more ways to pay and top up the account. All payment methods on the site are up to date, but there are other, more modern payment methods as well.
Hello LiesLiesLies, It's fantastic that you enjoy the variety brought by bonuses and missions. Thank you for your feedback on expanding payment methods. Enjoy your gaming experience!
All problems with games are solved quite quickly. Overall, a very good impression of this casino. Fast withdrawal of funds. Convenient ways to pay deposits. Convenient interface. There is a licence and providers that I like to play.
Hello Valance, Thank you for your feedback, it means a lot for us. Good luck!
I love the vast selection of games they have. I find a lot of interesting options for myself. The bonuses are also noteworthy. The support works promptly and in a friendly manner. My calls to the support team have always gone through without any problems.
I always say all my complaints in chat or email and I hope there will be fewer of them in the future. In any case, they always find a solution and that's good.
Hello rilogan, It sounds like you're having a positive experience with our casino. Enjoy your gaming sessions!
I had a great time and played a lot of interesting tournaments with good prizes. Successfully withdrew my winnings.
It often happens that the casino like until the verification of documents and withdrawal of funds. Then strange things happen and some problems start. Fortunately, everything is fine here :)
Hello Suave878, Thank you for sharing your experience with our casino. We're glad to hear that you found something for yourself here.
I just wanted to share my awesome experience with this online casino! The game variety is fantastic, and I loved the bonuses they offered. The customer support was super friendly and helpful whenever I had any questions.
The only downside was that my deposit took a bit longer to reach my account, but overall, it was worth the wait! Enjoyed time there
Hello Davidbrbr, Thank you for your feedback! We do our best to provide the best experience to our players!
I have always preferred a casino with a license and to guarantee myself at least some security, and this time my choice was on this place.
Good support that provided me with a comfortable game
Average welcome bonus with optimal wagering and wagering time
I made a deposit without problems and delays. Documents in the account were confirmed fairly quickly
The VIP program seemed to me difficult in its stages. Of the pluses, the presence of a VIP manager and at some stages there are good bonuses that you can use
Hello Magnusson, Thank you for your feedback. We're happy that you chose our casino and that you liked it. We hope you'll continue to have fun with us!
A good casino with an interesting feature for me of a cashback every day on some providers. I was pleasantly surprised when I went to the bonus shop and for the accumulated RCP I was able to buy a subscription to my favourite entertainment service 👍
Hello WalkerOtto, That sounds awesome! We're glad that you found a casino that offers you bonuses you like. Thank you for your feedback.
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Selection of games is top-notch and the atmosphere is kept really fun with regular tournaments.
I'm truly stoked by their near-instant deposits, fast withdrawals, and the team's attentiveness to any inquiries.
Their Loyalty Points are definitely worth it, as they can be exchanged for some pretty awesome rewards.
I would just recommend that they add more promotional offers, as some of the current ones don't seem to be too rewarding.
Though they did do a good job at responding quickly to my queries.