AskGamblers Quick Overview
Editor’s View
Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.
- Live chat 24/7
- Mobile casino
- Multiple currencies accepted
- Small selection of table games
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Joo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joo Casino
It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.
The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by Stable Tech N.V. Casinos, a reputable company in the online gambling space.
The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Joo Casino
Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.
Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.
The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.
Games at Joo Casino
Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.
The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.
Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!
Joo Casino’s Commitment to Responsible Gambling
Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.
You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.
Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.
Customer Support at Joo Casino
Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.
To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.
The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.
Complaints
Read the complaints other players have left for Joo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello Bryggaa, We're thrilled to hear that you found our welcome bonus to be a satisfying start to your gaming journey with us! Thank you for your positive feedback and we look forward to providing you with more thrilling experience in the future!
The gamble feature here adds so much excitement. Love having the chance to double up my wins. The anticipation with each spin is a chef’s kiss 😙 love it!
I was particularly pleased that the withdrawal limits here are more flexible, allowing players to withdraw according to their preferences and playing style.
Hello Aberration, It's fantastic to hear that you're enjoying the excitement that the gamble feature brings to your gaming experience! We're pleased that our approach has met your expectations and contributed to your overall satisfaction.
The slot volatility here strikes a great balance. It’s perfect for players who like a mix of small frequent wins and the chance for big payouts. I also love how every win feels like a celebration here. The sound effects and visuals when you hit a winning combo are just exhilarating😎
Hello Monta, We're delighted you appreciate the celebratory vibe with every win! It's fantastic to know you find the sound effects and visuals exhilarating. Enjoy the excitement and happy spinning!
The percentage of winnings pleasantly surprised me, and statements about provable fairness of games are gradually confirmed by the time I spend in games, I tend to believe that here are fair conditions. Bonuses, of course, a nice addition to the game, and I'm glad that the casino regularly pleases me with interesting offers. Even the Christmas gift added excitement to the gameplay.
It is important to note that your customer support has shown a willingness to help resolve issues that have arisen. I hope that this positive dynamic will be maintained and the team will continue to provide high quality service.
Hello MoneyGame, We're delighted to hear that you've had a positive experience with our games and bonuses. Thank you for your kind words, and here's to more exciting moments and excellent support in the future!
After successful registration, I activated the bonus which pleasantly surprised me. Playing with the use of this bonus, I managed to unscrew the wager and increase my balance. I note that after verifying my account and deposit, I successfully withdrew my funds and continue to enjoy playing at the casino. The casino provided excellent support and helped me out.
Even when there were glitches when using my Android smartphone, the casino staff was ready to provide me with detailed instructions on how to fix the problem. I rate the professionalism and patience of the chat representatives who supported me in the situation at 10 🌟
Hello werewolf, We're thrilled to hear about your positive experience! It's great that you enjoyed the bonus, successfully met the wager and had a smooth withdrawal process. Your feedback means a lot to us!
As an active player, I have been playing poker and casino games for many years. Over the past few months, I have thoroughly enjoyed playing at Joo Casino. I have encountered various situations while playing, but I would like to point out that I have received wonderful service. I would like to emphasize that every experience is different, and in my case it was positive. I hope that my interaction with the platform will remain as pleasant in the future.
Hello Endelon, Glad to hear you've had a positive experience at our casino! We value your feedback!
When I started playing, I complied with all the terms and conditions, having carefully studied them before starting. When luck smiled on me and I won significant amounts, I decided to withdraw my money. They provided me with a professional and attentive service, solving all my questions. I am now convinced that this is an honest and responsible casino. My winnings were legitimate and the withdrawal process was completed successfully.
Hello boogie-woogie, We're delighted to hear about your positive experience with the casino. Wishing you continued luck and enjoyment!
I won $500 in the bonus round, which was a pleasant surprise for me. After continuing the game for a few more minutes, I realized that some of the winnings were lost, but I still enjoyed the gameplay. Perhaps I didn't fully understand the rules, but in the process of communicating with the support team I was given clarifications and now I have a better understanding of the games I enjoy.
Hello Melupertonit, Thank you for sharing your experience! It's great that our support team could provide you with clarifications, improving your understanding of the games you enjoy. Happy gaming!
I am a regular visitor to this casino, having played here since the beginning. I talked to my VIP casino manager, who explained that they actually have all the necessary licenses and strive to provide a fair and safe gaming environment. During this time I have invested a considerable amount of money and I would like to point out that, the winnings always come quickly👍
Hello WaltherBerg, Thank you for being a loyal visitor to our casino and for sharing your positive experience with us. We greatly appreciate your trust and support since the beginning of your gaming journey with us!
When I played their original games such as "Crash" on the site, I noticed that every round I played went by without any delays or glitches. There were more than enough opportunities to win, I was happy to calculate my next round I wanted to bet on.
I had a few lucky moments, with two rounds ending with 4.93x in a row, where one of the rounds I successfully completed and took the money.
Hello Jaggier, Thank you for sharing your positive experience! Your feedback is valuable to us as it helps us provide the best experience for our players.
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Signed up after reading about their welcome bonus and wasn’t disappointed. It gave me a nice boost to start exploring their massive game library. What I didn’t expect was how much I’d enjoy the other features, like the daily challenges that keep things spicy.