Page 13 – Player Reviews for Joo Casino

The best of all time crypto casino! Cool games and fair rules. 👍 Fast Widraws and fast games, all the staff are polited, and honourable people! I recomend. Have a nice one players!!

Good casino to play slots fast website and many provider good layout. Easy verification process, withdraw time frame is also good, nice chat support. Overall good casino, no to play slots

Very nice casino for me. I like the layout and the games it offers seamless and very modern very easy interface surprised its not one of the top, feels like it has a very fair RTP.

Just withdrawal and cancelling changing withdrawal options and stuck in live chat asking why it was cancelled etc..delay tactics just very annoying by staff otherwise nice casino play at.

This casino has ruined me... what I have good to write about them I once won about 8000 €, but their lowest winning limits far and wide caused me to lose everything... when you win more... And you send money to a bank account. I'll write you in a moment that you've already exceeded the Withdrawal Limit... if you want to know that from when to when the Limit is calculated, I got 4 even so vague answers. They themselves do not know... resp. when they no longer want to pay... all wrong.

My Vip manager never helped me, because whenever I need it he just doesn't write it off and I'm waiting and waiting 12-16 hours... he just didn't have a chance to write me off... I see a lot of speculated situations there. I can't see in this casino a fair game...

As with most of Direct NV casinos, they have a great selection of games and plenty of payment/withdrawal options. I have a gambling problem, so pretty much any site with games that I like is good enough for me to gamble on.

I've encountered this with a few of Direct NV sites, and I've had enough. They are happy to tell you that Responsible Gaming is important and they have QUICK tools to access, except these are nowhere to be seen and you have to contact customer support to actually get the link to use them. I consider this manipulative and contrary to the point of EASY and QUICK access. On top of that, there didn't happen to be anyone available on chat so I had to send a request via email. When and if I receive the tools, I will be using them to permanently exclude myself. I have screenshots if required to have this review accepted.

It's taken a long time for me to self-exclude from the bulk of what's available online for me to play at, and this will be the last one. It's ironic they aren't making it easy, and they really should. I don't think that's ethical, fair, or fun.

A lot of games, great customer support, a lot of deposit and withdrawal methods for Canadians, fast withdrawal. If you win, they ask too much info for verification.

There is not much negative I can say about this casino. They always payout.
Cashback system not that great. When I lose a lot and make a withdrawal, they don’t do the cashback. They refuse, because they say I withdrawn. Cashback should be available if you withdraw or not. Very low withdrawal limit: 2500 euro a week.

Quick and easy to sign up. Bonuses (at most of the casinos in the group) are credited automatically, and it's easy to follow the wagering. Live chat and quick withdrawals if you deposit in crypto.

Been playing at this group (Joo Casino belongs to "Direx N.V. Casinos" that operates some 15-20 casinos). I enjoyed playing at Baocasino and Playamo is also one of the leading brands. But playing at the smaller casinos has just been such a dot! Not sure if it's due to the rather modest player liquidity, but my sessions have been so predictable. Lose 8 out of 10 sessions faster than you can put the money in, 1 slow burn and then you win 1 session. Its making my head spin how predictable most sessions have been and like an idiot I just kept playing, tilted that I'm getting nothing but dead spins and 2 scatter teasers. So don't play at anything with an alexa ranking of above 500k. Seems to be next to no volatility with poor rank casinos. I don't mind loosing, but almost knowing that you will loose 50 spins into a session takes all the fun out of playing. If you play with this group, only play at Baocasino and Playamo!

Good customer service nice welcome bonus. The payout are easy and quick. Lots of deposit and withdrawal method. Live chat available 24hrs. Verification way and really not complicated

Could not play any of my favourite games my currency was switching to euro and showed 0. The casino offer lots of games but not available for Canada players.

One of my trusted casinos online. 
Great casino with a great selection of games. Super fast payouts. Verification process easy and quick. Very transparent on ways to limit your gambling. Friendly support.

Games selection not too much to say but only losses and when I ask for bonus they offer me 20 spins worth 2$ not worth it also lack of payment methods

The casino mislead me live chat told me there is bank withdraw for Canadians and only option I saw was bitcoins no loyalty and most people post positive comments I believe are just fake to give casino rating I didn’t have good experience at all I wouldn’t recommend it they lie to you to deposit and end up screwed try something else

Large selection of great games. My identification process was quick and painless. I was verified within 5 minutes of uploading all of my documents and there were no delaying tactics where the casino asks for more and more documentation. Likewise, the payout was straightforward and quick with no delays.

I am a new player, but at this stage there is nothing that I dislike about this casino.

Quite good games and easy to use. Lots of table games, which I like.

First deposit bonus is automatic.
Accidently did not tap small "no bonus" text.
As usually, deposits are fast and everything works without pending times and verifications.
But when you start to take money out, everything is as slow as possible.
Took 48 hours to accept documents and now I am waiting to see money.
"Might take 72 hours" said customer service.
Hope to get something out

Say "goodbye" to Princess Star Casino, and "welcome" to Joo Casino. One old door closes, one new door opens. Yep, I've played at Princess Star Casino before, so now it's time to play at Joo Casino instead. Nothing has changed much, except for the name, but still under the same owner of Direx N.V. Personally, I do like casinos within this group and I've already signed up at a number of them. Joo Casino wasn't the latest, but it was held back for a few months because I had no good reason to make my first deposit at the casino, but certainly not now! Why? Hmmm, I would be repeating myself over and over again, so some readers may get kinda bored with it, so I'll just skip it! Hahaha.

My first comment goes to my liking on the website. It loads well with my slow 2G connection, navigating within the webpages were quite smooth but time consuming at times, but not everything was good though. SoftSwiss games simply could not and would not start up or load up using 2G connection! SoftSwiss platform isn't slow-internet-connection friendly, so I hope SoftSwiss people would look into this and improve on it. It even affects loading up of Microgaming games, which would otherwise load up much quicker on its own Quickfire platform!

Selection of games in none other than very good, with a wide choice of games from various game providers, quite a number of which have been newly added into the casino's directory, with Microgaming in particular, for me that is. I'm not really interested in most of the other game providers - their games have not attracted me enough to keep me playing them regularly, not like Microgaming games. But on the whole, Joo Casino now offers much better selection of games than before, so it's high time to have a fresh look at Joo Casino if you haven't visited their website in a long time.

I also had some quick chats with their Live Chat hosts, and I found them very friendly, efficient and fast! I could get answers to my questions very quickly and accurately, with hardly any 'by the book' replies, if you know what I mean. I wish I could have made a win and a withdrawal, to test out their withdrawal processing speed, but I didn't and couldn't, so I cannot make comments on this aspect of their services. Nonetheless, my favourite Supe It Up game played very well indeed, and SoftSwiss' Platinum Lightning game was also very kind to me on that day too, so my thumbs up for the games!

There's only one dislike, as far as I'm concerned, and that is regarding the non-responsive SoftSwiss platform with a slow 2G internet connection. I couldn't start up Platinum Lightning with 2G connection at all, so I had to play it the day after that, when my ISP had regained its normal operating speed. Hope this can be improved soon!

This casino offered me my second welcome bonus, and I won pretty big. I won 3003 Euro, and the day after I got an email that my winnings were confiscated because of casino abuse.

As I said, I played my SECOND bonus, and they are accusing me of BONUS ABUSE? That sounds really sick. DONT PLAY here...

Now they refuse to answer my mails, and they dont even respond at my complaint here on Askgamblers. I will now write a letter directly to their license authority which is think is Curacao.

As I said, dont play on this site, cause if you would win big, they will only confiscate your winning without any legit reasons.

Signed up to this site earlier today pretty straightforward that was until I tried making my deposit..
I was required to fill in all relevant fields and yet again this is. Another site that clearly states UK PLAYERS ACCEPTED....but when I was as to select country UK wasn't an option... and this is happening a lot to the point I'm even questioning maybe I am misreading things. If UK PLAYERS ACCEPTED WHY ISN'T THE UK IN THE COUNTRY SELECTION?????

Princess Star Casino is another online casino which offers games from Netent software among others,such as Betsoft,Endhorphina,Ezugi and few others which are not in my interest.

They are licence in Curacao and launched their casino in 2014 and still have no idea how i didn't hear about them earlier.
So several weeks ago I found out about this casino from another forum,while this casino had some free bonus and free spins give away.

At that time i didn't had my account there but still took part in this free give away and believe it or not got 20$ free chip.As for the freebie i played Starburst slot all the time topped up my account to 38 euros and lost it all on Starburst.As that wasn't enough when i posted that in the forum the casino rep was quit generous and gave me another 38 euros so i can try my luck again.

Well this time i played Break Da Bank again slot and lost it pretty fast all of my bonus money.The reason i haven't deposited here yet was reading one complaint against this casino,because of the cashout time frame but after few days later that was resolved and they even gave the player some freebies and made the withdraw instantly after their rep took part and resolved the case.

That was the only bad thing if i can call it bad that i have read about this guys but i still think they are decent casino,because all the other reviews of their cashout time frame i have read that they are pretty fast and thats the most important thing we all players are most interested.

I like their welcome deposit bonus of 150% match and the fact in needs to be wagered the bonus only X 40 i think this would be next casino i will try my luck with my own money.

The no deposit free spins for new players, is something that i loved. It's a great incentive. The support in this casino is good too. Every time i needed help, they were available, and answered immediately.

I had a problem with the screen size for some slots, unfortunately some looked too small, and they couldn't fix it in that moment (but I guess they're working on it). Since the freespins for new players was for one of this slots, they asked me if it was okay to change my bonus for another one, and I think that was a good solution, and very kind from them, since the new bonus allowed me to play in other games)

Nothing, casino is so bad.

Casino wont pay winnings, I withdrew 600e but they wont pay then out. I don't know reason, but money is gone now. So avoid this casino.

Account is opened quickly, even its permanent closed!!! Deposit is fast, support answer fast, but disconnect so fast too.

This casino break responsible gaming rules, but that's ok, no one cares.

Princess Star is a casino I joined just a few days ago and I already have a few deposits here. I found this casino while I was looking for some descent deposit bonus offer. This casino offered a 150% welcome bonus for new players so I decided to make an account and try it out.

At first look the casino looks great. They have a nice selection of slot games from NetEnt, Endorphina, Betsoft and a few more other providers. They have live chat support available and I was very surprised when on my question I got an answer in Macedonian. So this is the first casino that offers support to its players in Macedonian among other languages. Their bonus offer is a bit poor. The welcome bonus has a high wager of 50 x bonus and there is no second deposit bonus. Here you get a 100% match reload bonus for every first deposit of the month. Anyway at the time I had no better alternatives so I decided to take the offer and try my luck. I made a deposit of 20 euros and an extra 30 were added to my balance. I started playing Emirate which is an Endorphina game and I got my balance to 100 in less than 15 minutes. I managed to wager 20% of my bonus on this game alone. It was a good start but in the end I lost my balance. I had two more deposits here and again I didn't make a withdrawal. The games had a descent payout but I wanted more and in the end I finished with 0 on my balance.

As far as withdrawals go I can see from other players experience that they are fast and nobody had problems here with getting paid. In the end that's the most important detail in any online casino and I hope I can put that to the test very soon.

Casino Princess Star FORCE.

Good bonus policy, a good selection of game software.
Cashout of EUR 850 received in one hour.

This casino should be in the top of AskGamblers. Clear profile information with playing history, deposits and withdrawals history, very clean and well designed and organized. They beat the record of fast withdrawing I've ever seen. They have an option to upload by yourself the verification documents. In one day documents are ok. If you order one withdrawal, they are really fast. I have had withdrawals in my account via VISA reimbursements in 2 days. No problems at all with verification.

Support team is awesome and very well coordinated. They are always helpful, and very professional. This casino won't try to scam, they play fair, and they deserve to be much higher than where they are.

Again, having lost around 3.000 € I still recommend this place. Those are the critics that are most valuable.

I have realized, maybe it has been bad luck by my side, that odds to win decreased when value of chips were higher. I need to say that it's EZUGI the Live casino supplier and most of the times this has happened through there, which starts make me think bad about this shared service center.

I thought it was a casino in line for slot machine of can not say anything because I have not got the opportunity to play.

I can not understand that ASKGAMBLER can strongly recommended that a casino is not right, yesterday I signed in Princess Star casino paid and what is happening can not play slot machine of because of their connection reluctant, I tried via live chat to call for this problem, but no one not initiate anything to solve this problem, unlikely that a player of his money can not game.

Good casino. It's great that started to take bets on sports! I want to try sports betting live!

I have to start with saying that the name of this casino - Princess Star- is one of the most loveliest I've ever heard. They are provided by Softswiss, Amatic Industriesand Casino Technology softwares and I joined them when I was having a break from my usual games/ softwares.

After my sign up at first I thought I could make a 20€ deposit and take their Welcome bonus of 100%, but then I saw that they have live casino and I decided to make a 30€ deposit and play with my money only. I started to play Live Blackjack and the minimum bet was 5€ per hand so I played with these minimum bets. I was quite lucky, I managed to get my balance up to 70€ and then I started to make 10€ bets. The dealers were really nice and professional, and I spent some quality time there. As some may say Lady Luck was with me and after 2 hours of playing, my balance was up to 200€. Then I went to play a couple of hands at Live Bacarrat table, placed 1€ bets and when my balance reached 215€, I decided to withdraw.I contacted the live support and he instructed me what documents I need to send for verifying. I sent all the documents and got verified, and my money was in my Skrill in less than 4 days.

Overall I was very pleased with my experience at Princess Star casino. I played only live games but I didn't get bored and everything was great. The support was really helpful and easy to reach, as they are on the right side of the page, and instant play worked good. I think it is really great that they offer a split view option, so that you can play more than one game at the same time. I haven't used this option so far but I would like to try. The lobby looked nice too. I think they are trustful and recommendable.

I liked this casino a lot for all it's bonuses! There're so many opportunities for anyone who wants to play. Although I didn't get any winnings, I had a good time and would definitely recommend it to people.