General Information about Johnny Jackpot Casino
Johnny Jackpot Casino is an online casino managed by the popular White Hat Gaming Limited. The site is fully licensed and regulated by the Malta Gaming Authority.
You can register or log in directly through your web browsers, or if you prefer mobile casinos, try the latest smartphones and tablets. You’ll also see the casino bonuses available on this page, which are worth checking out.
As a member, you will also enrol in the loyalty platform, and you can start earning loyalty points when you make your first deposit. You can exchange your loyalty points for bonus funds.
Our online casino review will now go into more detail about the casino so you can get the facts before you play.
Payment Information and Options at Johnny Jackpot Casino
You can deposit and withdraw using various payment methods which are country specific. We have listed the methods on our Payments tab, but you can open the cashier to see which options are supported in your country.
The minimum withdrawal amount is £10, and you will be asked to complete the verification checks before you can cash out.
Unfortunately, the terms and conditions have no further information regarding payments. You can register an account to gain access to the cashier which contains more vital information.
Customer Support at Johnny Jackpot Casino
If you need to contact the casino, you can launch the live chat feature, which is the quickest and easiest option. Customer service agents are available 24/7, and the feature can be launched from any page.
There is no chatbot, so you will be transferred to an agent when one is available. We were transferred immediately, and there were no queue times. We had a pleasant experience with live chat, and they could easily answer our questions. Live chat agents also support multiple languages.
If you need to contact the casino another way, you can email them. Support email is also open 24/7. Unfortunately, there are only a few FAQs and a Troubleshooting section if you are having issues with your browser.
Games at Johnny Jackpot Casino
The casino is home to various gaming providers, so you can choose from plenty of casino games. You can list the gaming providers in the lobby and select them individually.
The gaming lobby is basic in terms of filtering options. However, games have been categorised by type, so you can easily jum[p from section to section. You can also use the search engine if you know which game you want to play.
The casino has listed its most popular titles, but a great feature is that you can save your favourite games. Click on the heart icon on the game image to add and remove your favourite games from the list. Every time you log in, your favourite titles will be saved, so you don't have to search for them again.
There’s a mix of online slots, table games, progressive jackpot slots, scratch cards and more. You can also visit the live casino. The casino has various tables and live game shows hosted by real-life dealers. Providers include world-renowned Pragmatic Play Live, so you’re in safe hands.
Johnny Jackpot Casino’s Commitment to Responsible Gambling
The casino promotes responsible gambling and offers a number of protection tools to help you control and limit your spending.
As well as setting deposit limits, you can set game time reminders. You can track how long you have been logged in, which can be activated from the home page when logged into your account.
You can close your account at any time by contacting the casino's customer service team, or you can temporarily exclude yourself for a period of 24 hours up to six weeks. You can also use the self-exclusion feature if your gambling is uncontrollable.
Other tools and limits are also available within your account, and more information can be found on the casino's responsible gambling tab.
I withdrew about £150 and withdrawals didn't take long. Customer service chat was easy to locate and they have a good selection of games on their website.
Jonny Jackpot casino froze my account after I attempted to deposit money and my bank declined the transaction due to it being a suspicious transaction. I had to confirm it was me who made the transaction. Their customer service only wasted my time and didn't even bother asking for a confirmation of what I claimed to have happened. Their phone lines are open during limited time 10-5 Monday to Friday. They don't want to reopen my account without speaking to me on the call which I think is ridiculous considering their working hours.