Complaint #4 Jonny Jackpot Casino

Have not honored bonus after migration

By Murdaonmymind

1 year ago

This casino and casigo casino migrated and promised to add a loyalty bonus once it had taken place I received an email on the 31st of May 2025 telling me that they had migrated and on Jonny jackpot they said I had a $100 bonus and on casigo that I had a $50 bonus. After multiple emails and their reassurances that they were working on the problem they still haven't honoured the bonuses.

Disputed Casino Jonny Jackpot Casino

Reason Bonus not given

Amount $100

Discussion

AskGamblers

• Support Team

11 months ago

Dear Jonny Jackpot Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Jonny Jackpot Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $100

Avg. Complaint Duration 4 days

Avg. Response Time 3 days