Joe Fortune Casino

Item: Joe Fortune Casino
Rating: 1
Author: Goran G.

Joe Fortune Casino

The casino is blacklisted.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 11 reviews

5.6/10

11 reviews

Complaint Response 4 complaints

4 days avg. 4 complaints

What we like

Available in instant play
Mobile casino open
Live chat available
Website secured with SSL

What we don’t like

Available only to Australian players
No live casino
Live chat open from 08:00 to 00:00 AEST

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Goran G.

Joe Fortune Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.joefortune.com

Established

2016

Licences

Curacao Gaming Control Board

Company

Haydock Sports Limited

Affiliate Program

Revenue Network

Languages

English

Casino Type

Instant Play, Mobile, Crypto Casino

Deposit Methods

MasterCard, Visa, Bitcoin

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Courier Check, Visa, Bitcoin

Withdrawal Fees

Currencies

Australian dollars

Pending Time

72 hours

Withdrawal Times

E-Wallets 24 hours
Bank Transfers 4-9 days
Card Payments 3-8 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

RTG, Games Global, Rival

RTP

Publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

Phone Support

1800-837-129

FAQ Section

Suggest an edit

Joe Fortune Casino is an online casino featuring a variety of video slots, table games, video poker and specialty games. This exclusively Australian casino is powered by Real Time Gaming, and Rival. As the casino is a mobile casino as well, players can access it on their tablets and smartphones and enjoy gaming on the move. Joe Fortune Casino is licensed and regulated by Curacao eGaming.

Restricted Countries and Territories

Joe Fortune Casino is only available to players residing in Australia.

Mobile Gaming

Joe Fortune Casino can be accessed on various devices, including smartphones and tablets, which makes it easy for players to game on the move.

Security and Fairness

The website is secured with advanced SSL encryption technology which guarantees the safety of players' data and sensitive information.

Support

Players can contact the Joe Fortune Casino support team via an online contact form, email, toll-free phone and live chat, both of which are open between 08:00 and 00:00 AEST. Alternatively, there is a Help section where players can find answers to previously answered questions.

Virtual Games

Joe Fortune Casino features a variety of video slots by Rival, and Real Time Gaming. The list includes the popular Fruit Frenzy slot, Secret Garden slot, Bust a Vault slot, and many more. Furthermore, the choice of progressive slots provided by both game studios is extensive.

The casino features a large selection of table games, from roulette and blackjack to baccarat, craps, Hold'em and other types of poker.

Joe Fortune Casino offers a selection of video poker games, including Deuces Wild, Bonus Poker, Double Double Bonus Poker, Jacks or Better and more.

Players looking for specialty games can choose between several different types of bingo, keno and sudoku.

Live Games

There is no live casino available at the moment.

Complaints

Read the complaints other players have left for Joe Fortune Casino. Learn more about complaints.

Show all complaints

Submit complaint

Account suspended after requesting withdrawal scam

I signed up to joefortune casino and made a small deposit and lost. The following day I decided to make 2 more larger deposits totalling $1500. I started playing and after getting lucky on a few different games i managed too accumulate a balance of $12,000. I requested a withdrawal of $6100. It said withdrawal could take up to 23 hours. Around 6 hours later I got an email saying withdrawal had been declined and another email minutes later stating my account was suspended while they conduct a review which would take 48 hours. I didn't break any rules. Did nothing illegal. I simply used my hard earned money too deposit and I won. It's been 72 hours now and the casino has not given me a reason why my account is suspended and exactly what they are reviewing.

The only valid reason I can think of is that the casino is been greedy and not happy that my withdrawals are more than my deposits.

This feels like I have been scammed and would not recommend players deposit here because the problems arise upon withdrawing

Unresolved

$12,000

Stalling verification and pending $1,500 payment

Hey guys, Ive been using Joefortune casino a while but never manage to make a cashout until recently. I managed to make up a $1500 balance and so submitted my documents straight away on the 8th of Feburary. I tried to log in the 9th and my account was closed. with a message to call them. The number was not active. I received an email the next morning to say my account has been re enabled (it was a problem with some details that had been transferred from LarryCasino who referred me when gambling to australia went downhill), but my documents have not been accepted as they were not clear enough. I resubbmitted my documents clear as day on the 11th Feb 8:44am. I have also attached proof of balance and pending withdrawl. I checked their facebook page which has been inactive since November 2017, and had a few complaints of non payment which is why im eager to get any help with this matter and it would be greatly appreciated. Thanks Michael

Unresolved

$1,500

Won’t pay $4000 and disabled my account

I opened an account 5 days ago on joe fortune and, deposited a total amount of $447 in small deposits throughout that time period As it so happens I managed to get my account balance up to $4000 last night so I submitted a withdrawal request via bitcoin. Withdrawals go through a pending time of 72 hours This afternoon I tried to access my account only to find it had been disabled saying contact casino. I rang them to find out that they have forfeited my winnings on the grounds that I have requested exclusions from OTHER casinos due to gambling problems and that they will refund my deposits but the $4000 will be forfeited. I found this very hard to take, I am a person who has definitely had my issues with gambling addiction but I was not excluded from this casino nor did I tell them I had a gambling problem. I just think it’s so convenient to disable my account that has a pending withdrawal rather than while I’m depositing then come up with an excuse not to pay me. I have put my fair share of money into online casinos in my time and wins are few and far between. But to be refused a withdrawal as large as this and to have the account disabled I believe is simply an excuse not to pay and I’m not happy, it’s really hard to take actually.

Unresolved

$4,000

Pending withdrawal process takes too long

Withdrawal process exceeds 72 hours approval it’s now day 10 and I’m still waiting for my withdrawal to be approved it’s still pending withdrawal request submitted 9.30 pm 17 December 2017 for $10280 it’s now the 28 December and it’s still not approved I like this matter sorted ASAP hardly fair that you expect people to wait this long for withdrawal to be approved then wait another 5-10 days for wire transfer in 2017 this is not acceptable

Unresolved

$10,280

Joe Fortune Casino Complaint Stats

Resolved 0 / 4

Avg. Amount $6,734

Avg. Complaint Duration 4 days

Avg. Response Time 4 days

Review this casino

Share your thoughts with other players

Player Rating

5.6/10 ● 11 reviews

Top reviews from our players

samaus

8 years ago

6/10

Gaming software is good. They have some of the slots which I like playing n which some other casinos don't have Eg: ThunderstruckII. Games look fair. Wagering is a bit high 40x but you can forfeit bonus. Customer service is good.

Long withdrawal process and processing fees for withdrawals. I won about 2300AUD sometime ago and made withdrawl. I did not want to play that. It was in pending for almost 2 days. I got an email saying my withdrawal has been processed. I logged into my account that night to see that the funds were still there for me to reserve. Being a gambler I chose to play and lost it all. I have won about 3500 again and have decided not to play until I receive those funds. I had to disable my account temporarily in order not to play my winnings.

It says 5-10 days for wire transfer. I don't understand how a wire transfer would take 5 to 10 working days in 2017 while they claim they are specifically for Aussies.

I have played in casinos based out of Europe and have received funds in my account in 1 working day always. Let's see how long it would take before I receive it in my account. You can only withdraw once a month and minimum has to be more than 1500$. There s charge of 50$ processing fee for subsequent withdrawals.
Well, looks like they want me to play forever and ever -Only if I had that much of patience and perseverance😊. I wish to get the money soon and put an end to this.

They need to work on quick withdrawal options especially if they are catering only to Australians.