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Awarded

iWild Casino

Item: iWild Casino
Rating: 7.8
Author: Sharon D.

The casino is restricted in your country.

Our Rating CasinoRank

7.8/10

CasinoRank

Player Rating 707 reviews

8.9/10

707 reviews

Complaint Response 58 complaints

2 days avg. 58 complaints

AskGamblers Quick Overview

Editor's View

Whether you're a crypto player, a live casino enthusiast, or any other type of player, iWild Casino is designed to make you feel at home. With its vast 8,000+ games catalogue, diverse payment options, and responsive customer support, iWild Casino caters to your unique gaming preferences, impressing at every turn.

Sharon D.

What we like

Fast withdrawals
Home to more than 50 providers
24/7 live chat

What we don’t like

Low withdrawal limits
Poor responsible gambling commitment

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

iWild Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://iwildcasino.com

Established

2021

Licences

Curacao Gaming Control Board

Company

Goodwin N.V.

Affiliate Program

iWild Partners

Languages

English, Romanian, Portuguese, Spanish, Hungarian, German, French, Norwegian, Finnish, Swedish, Italian, Bulgarian, Slovak, Slovenian, Croatian, Greek, Serbian, Japanese, Indonesian, Danish, Dutch, Polish, Czech, Latvian

Casino Type

Instant Play, Live Casino, Mobile, Crypto Casino

General Information About iWild Casino

iWild Casino is an online casino ranked highly among AskGamblers players. There are hundreds of real player reviews, so if you want hands-on experience, we suggest you read these and our expert review below.

The site supports 24 languages, which is pretty impressive. The casino has maintained a strong reputation in the industry. This is evident at the foot of their casino, which is home to various accreditations and certifications. The casino also won Best New Casino in the AskGamblers 2021 awards. We’re confident that you’re picking a grand casino to try, and just like many players before you iWild Casino bonsues can definitely help you out as you get settled.

However, as with any new casino sites you test, it’s essential to know all the facts before jumping into anything. So, take a look at the rest of our review.

Deposit Methods

Visa, MasterCard, Rapid Transfer, Paysafecard, MiFinity, Skrill, Neteller, Bank Wire Transfer, Tether, Dogecoin, TRON, Bitcoin, Ethereum, Litecoin, CashtoCode, Neosurf, N26, Revolut, Binance, AstroPay Card, eZeeWallet, Google Pay, BLIK, Jeton

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Bank Wire Transfer, MiFinity, Skrill, Neteller, Tether, Bitcoin, Dogecoin, Litecoin, Ethereum, TRON, Rapid Transfer, eZeeWallet, Jeton

Withdrawal Fees

Withdrawal Limit

USD 1,000 per day

Currencies

Euros, Bitcoin, Ethereum, Tether, Dogecoin, TRON, Litecoin, Czech Republic korunas, British pounds sterling, Danish krone, Bulgarian leva, South African Rand, UAE dirhams, Peruvian nuevos soles, Indian rupees

Pending Time

0-72 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers 1-7 days
Card Payments 1-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at iWild Casino

Whether you are a crypto player or still prefer the traditional payment methods, many of them are supported at iWild Casino. We have listed the payment methods above and which ones support withdrawals.

The minimum deposit required is €20, and the payment processor sets maximum limits. Unfortunately, there is no payment page for unregistered users but depositing information is available when you open the cashier.

The financial department processes all withdrawal requests within 24 hours after the successful identity and account verification every day from 9.00-18.00 (GMT+3).

If you have been asked to send in identification documents, do this as soon as possible to help speed up the process. Documents musat be emailed to the casino.

There is a limit of 3 simultaneous withdrawal requests. Once you reach this limit, you will need to wait for the withdrawals to be approved before submitting a new one. Withdrawals are capped at $1000 per day, and there are no other restrictions on the casino's side.

Game Providers

Play'n GO, Pragmatic Play, Nolimit City, Relax Gaming, Push Gaming, Evoplay, NetEnt, Games Global, Playson, Thunderkick, Booongo Gaming, Big Time Gaming, Yggdrasil Gaming, Elk Studios, Quickspin, 1x2Games, Apollo Games, Asia Gaming, August Gaming, BF Games, BetGames, Betsoft, Blueprint Gaming, Booming Games, Concept Gaming, Merkur Gaming, Amusnet (Former EGT Interactive), Evolution Gaming, Ezugi, Fugaso, GameArt, Habanero, High5Games, Igrosoft, Iron Dog Studios, iSoftBet, Leander Games, Leap, LuckyStreak, Mascot Gaming, PariPlay, Patagonia Entertainment, Pocket Games Soft, Platipus Gaming, Playtech, Red Tiger Gaming, ReelPlay, SA Gaming, Spinmatic Entertainment, Spigo, Spinomenal, Tom Horn Gaming, VIVO Gaming, Wazdan, XPro Gaming, Slammer Studios, Spribe, Hacksaw Gaming, 3 Oaks Gaming, Amatic Industries, GameBeat, Mancala Gaming, Platin Gaming, Belatra, CT Interactive, Endorphina, Ho Gaming, KA Gaming, NetGame, OneTouch Games, Wizard Games, Red Rake Gaming, Stakelogic, Gamzix, BGaming, Swintt, Octoplay

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Games at iWild Casino

The casino is home to more than 50 gaming providers. There are more games here than anyone needs, including online slot games, new slots and progressive slots. You can also browse our welcome bonuses if you are a new player trying the casino for the first time.

There are table games, online poker, and live casino games. There are enough games to keep you entertained, and the games lobby is player-friendly. You can jump to your favourite game categories and quickly pinpoint your favourite games.

You can browse by collection for starters, including Megaways, Buy Feature, Pays Both Ways and Wilds. You can also select your favourite gaming providers to view only their games or use the search engine. There are multiple ways to find the game you are looking for and save time.

If live casino games appeal to you, you will be satisfied. There are many to choose from, including games from world-class live providers.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

iWild Casino's Commitment to Responsible Gambling

Unfortunately, the casino let us down when it comes to responsible gambling. We were disappointed that they do not offer any responsible gambling tools except the self-exclusion tool. To self-exclude, simply head to your Account Settings and follow the steps there.

You can also ask for a cooling-off period by contacting the casino, which will carry out the request. This tool is useful if you need time to think about things.

We hope to see the casino improve its use of responsible gambling tools in the future.

This exquisite site, licenced by Curacao, will float your boat, whichever type of player you are.

Looking ahead, we see great potential for iWild Casino to further enhance its services. We hope to see a stronger focus on responsible gambling and the introduction of a broader set of tools to elevate the player experience further.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at iWild Casino

Regarding customer support, you’ll never have to worry about not being able to get help. The casino has a live chat feature which is open daily so that you can chat with someone 24/7.

Customer support agents are friendly and professional and reply promptly. They aim to reply within 10 seconds. However, it could be longer during busy periods. When you launch the live chat box, you can select which language you need.

You can contact the financial or customer service department by email if you need further assistance. Phone support is also available, and they have an estimated wait time of 45 minutes. We recommend using the live chat service as your quickest and most convenient option.

Unfortunately, we could not locate an FAQ page, but we hope to have answered most popular questions in our casino review.

Suggest an edit

Complaints

Read the complaints other players have left for iWild Casino. Learn more about complaints.

Show all complaints

Submit complaint

They refuse to give me my money

They canceled my withdrawals 5 days after, without notifying me.

I had to send them a message to support to tell me about the KYC.

They requested that I complete KYC. I've sent them all the requested documents, as Passport picture, a copy, and a selfie holding it in front of their website.

6 days pass, and they dont send me an email or contact me. I text their support again, and they say they want my selfie again. I've sent them multiple selfies with all visible, clear, and correct.

After 3 days, I tried to contact them to see where we are. No one answers me. I've tried multiple devices and browsers, and they blocked me in their live chat.

Also note that I've never received any email or been contacted by their KYC team, and they tell me they sent me an email, but I only receive multiple offer emails from them and nothing from the KYC team.

Now that I have no way to contact them since they blocked me through their live support, I have to add my complaint here, so please help me get my money.

I have 1120 euros in the account

47h left

€1120

Missing funds from my account iwild casino

My funds suddenly disappeared from their website. 788 usdt (689 eur)

Website is iwildcasino. I have contacted their customer support and no one seems to care or to be helpful.

4 days have already passed. Apart from the chat I have also emailed them to their support department as mentioned in the last screenshot I have attached. I have received no answer.

Resolved

$788

Sudden Account review

I have previously made successful withdrawals from my iWild Casino account without any restrictions.

Since 26 November, all withdrawal attempts have been blocked. After playing and winning, I am unable to withdraw my funds. Instead, I received the following message from the casino:

“Your gaming session has been forwarded to the provider for checking. During this process, all withdrawal requests will be temporarily paused. The review typically takes up to 14 days, although it may occasionally take longer.”

The stated 14-day review period has been exceeded, yet no outcome, explanation, or updated timeframe has been provided.

When contacting customer support, I receive only generic responses stating that the matter is “under review” or “handled by the provider,” without any substantive information or confirmation of progress.

At this stage:

Withdrawals that previously functioned normally are fully restricted

The review period has exceeded the casino’s stated timeframe

No clear reason or resolution date has been communicated

I am submitting this complaint through AskGamblers to request assistance in obtaining:

A clear and specific explanation for the ongoing withdrawal restriction

Confirmation of the current status of the review

A definitive and reasonable timeframe for completion of the review and release of withdrawals

I respectfully request that this matter be resolved in accordance with fair gaming practices

Rejected

$3078.7

Veryfication taking forever

Hello, I submitted my documents at the beginning of November. They also asked for a photo with my ID in front of a casino. I sent the photo on November 18th. A few days later, I contacted them, but I didn't receive a response until I asked them to contact me via the chat on the website. I received a reply that they had my documents and were in the process of verifying them. On December 9th, I sent a request for verification, and I haven't received a response since. I would like to request contact with them to complete the verification process. I hope to recover approximately 1,000 euros of winnings from this account. I am asking for your help.

Resolved

€1000

Delay in withdrawal processing

Hello,

I am submitting this complaint regarding delayed withdrawals at iWild Casino.

My account has been fully verified. All requested KYC documents were submitted and approved, and I received written confirmation from the casino that no additional documents are required.

On December 9, I requested a withdrawal of 500 EUR. According to iWild Casino’s website, withdrawals are processed within 24–72 hours. This timeframe has now passed, but the withdrawal is still marked as “Processing” and no payment has been received.

My total account balance is approximately 3,609.50 EUR. However, iWild Casino applies strict withdrawal limits per transaction/day, which prevents me from withdrawing my full balance at once. For this reason, this complaint concerns the full outstanding balance, not only the currently pending 500 EUR.

I have contacted live chat multiple times. Each time I was informed that the issue was “escalated” to the relevant department, but no clear timeline or resolution has been provided.

A bonus was selected during one of the deposits; however, no bonus funds were used. According to the casino’s own rules, bonus funds cannot be used while a real money balance is available. All gameplay was conducted using real funds only.

I kindly ask for assistance in receiving my full balance without further delays.

Thank you.

Resolved

€3609.5

I can't get my withdrawal

Hello. I want to file a complaint against the casino. I played at the casino with my own money and did not use any casino bonuses.I played and won 1300 euros, after which I wanted to withdraw them, I placed a withdrawal request, but it was cancelled and I asked for verification.I sent all the documents they asked for and waited. They didn't like my selfie, so I sent it again, after which I waited 2 weeks for them to approve it. I passed it and immediately placed the money for withdrawal.They cancelled it again and started some kind of provider check, which began on November 17, 2025, and is still ongoing. Overall, I've been waiting for my money for over 40 days. But now another problem has arisen: I haven't been able to access their website for two days now.I beg you to help me. I want to get my money back and warn people that this casino is a scam.

Resolved

€1300

Not doing my verification so they can delay my pay out

I have been trying to complete verification for over a month and they’re always come up with something. I have taken selfies with my IDs in my hand and the website behind me on the screen and all sort of other things but still no luck. I attached all the email trail as approved that I have been trying everything.

Resolved

Delayed withdrawal for 50 days

My first withdrawal request was made on October 1st, 2025.

On October 2nd, 2025, I received an email requesting another KYC verification.

This verification process took until October 23rd, 2025.

On October 24th,2025, I submitted a second withdrawal request, which was rejected on the grounds that the providers needed to review the games.

This review is still ongoing.

Apparently, customer support cannot help, as this process can only be initiated by the provider.

I played without a bonus, and the current withdrawal amount is €1175.

Resolved

€1175

Kyc verification taking weeks

I won around 300 euro on the 25th of October. A couple of days after this I was requested to provide ID with face in front of their website, bank confirmation and ID. None of this is required under Curacao license however I complied and sent everything. They then got back to me and asked for another document, a utility bill. I've sent 3 different ones not including the bank statement I already sent, and now I'm still waiting for a response. I've attached the emails I've sent they're basically ignoring me now I feel like I'm being scammed.

Resolved

€300

Impossible verify KYC

The KYC team at this casino has not responded to the documents I sent via email for 2 months because this is the only verification option at this casino. Despite contacting them several times via email and live chat, I have not received any response for 2 months. I have $270 to withdraw and I don't think there is any chance of withdrawing it.

Resolved

$270

Complaint Statistics

Resolved 51

Avg. Amount $ 3,296

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

8.9/10 ● 707 reviews

Top reviews from our players

Kika18

4 years ago

10/10

Very reliable casino. Fast verification, fast, and various deposit and withdrawal methods. A lot of different games. Let's not forget about the bonuses that are great. Recommend

I have to use the casino longer. So far, I have not found any minuses. They have quick contact on LC, solve all problems. They are helpful and specific

king-1990

4 years ago

9/10

In this casino, I like a lot of game providers. The Mobile version works fast and that is very important for me. Also, the design is very nice and the interface is comfortable.

I can't say, that there are critical inconveniences for me. Maybe I would like to add more deposit and withdrawal methods. But maybe it could be a problem only for my region

Sandrabanana

4 years ago

9/10

I enjoyd the selection of games and great graphics, bet amounts were fair and it was fun. It had all of my favorite games and I was fairly lucky. I will definitely try again.

I did not win very much the first time I tried. It took a long time to sign up compared to other casinos. I will have to deposit and try again next time.

shish

4 years ago

10/10

A variety of games, a user-friendly interface, a pleasant color scheme, easy navigation on the site, a variety of payment systems, a welcome bonus package and a polite support service.

I can't say anything bad about this casino at the moment, I haven't seen any bad reviews about it either.
I hope it will be the same in the future.

Laralara

4 years ago

7/10

I like this casino, because they have all withdrawal methods for my country. Welcome bonuses pack are amazing and they really give all free spins, that you can play more and earn. So, recommend it.

For me is very important how players can get money from casinos, and here all clarify.
I have little problem with verification, but support answered very quickly and helped me.

Kolmakolkz

4 years ago

10/10

I like this casino, and the design and interface are all at the highest level, it seems that highly qualified specialists are sitting in the chat, not like in other casinos. Yes, and there are all providers that I love, and this is very pleasing and a plus.

Of the minuses, well, I don’t see it yet.
The main thing is quick payouts, let's see what happens next. Another of the minuses is that there is no qiwi wallet for deposit and withdrawal.

Dziewczynkaaa

4 years ago

10/10

The IWild Casino is very pleasant. A lot of payment methods, a lot of bonuses to choose from. Nice support and a very large selection of games. There are no problems with payment in the IWild Casino. Everyone will find something interesting for themselves, a lot of slots suppliers.

I encourage you to set up your account and use bonuses and promotions. If you have a casino problem, it's a live chat support in every situation. They will solve any problem and you will certainly be satisfied. very helpful 😊 I heartily recommend.

I recommend recommended to recommend

There is nothing to cling to. Neither one negative thing I could add. Honesty is here, negatives are not at all.
I can only recommend the IWild Casino.

B00M311219

4 years ago

10/10

The many offers of payments and fast withdraws.
Really good casino!
The support is also excellent and really fast! One of my absolutely favorite online casinos.

xxrafxx

4 years ago

10/10

This is a very good casino with great bonuses, promotions, and a lot of nice games. Friendly support, fast deposits, and withdrawals methods. I Luke play netent and this casino has all my favorite slots.

alen246

4 years ago

9/10

Very nice gaming experience, easy to deposit, withdraw, fully satisfied. I usually play a few hours after work, just to relax and I can recommend it to all the new or experienced players.
So many bonuses. In general great, no worries at all, try it for sure, all should be great.