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Ice Casino is restricted in your country, please try these instead:

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Ice Casino

Our Rating CasinoRank
8.4/10
CasinoRank
Player Rating 222 reviews
Complaint Response 81 complaints
1 day avg. 81 complaints
What we like
  • No maximum withdrawal limits
  • Good choice of payment methods
  • Good choice of responsible gambling tools
What we don’t like
  • Slow live chat times
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Ice Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://icecasino.com
Established
2021
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, German, Russian, Finnish, Polish, Portuguese, Spanish, Romanian, Hungarian, Greek, Bulgarian, Japanese, Kazakh, Chinese
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino
VIP / Loyalty Program
Loyalty Program
Mobile Apps
IOS, Android
Social Platforms
Facebook, Instagram, TikTok, X, Threads, YouTube, Snapchat

General Information about Ice Casino

Ice Casino is an online casino that has been at AskGamblers for some time. You can check out a variety of casino bonuses, and we’ve talked more about the kind of games you can use these on below. 

One of the major perks of picking a casino that has been at AskGamblers for a while is that you can read real casino reviews. These reviews have been written by genuine AskGamblers members who have had hands-on experience at the casino, and we are pleased to report that many of our players rank the casino highly. 

Of course, we’ve reviewed the casino ourselves too! Sit back, relax and once you’ve finished, head over to the casino to register, or visit us in the forum if you have any questions. 

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Complaints

Read the complaints other players have left for Ice Casino. Learn more about complaints.

Show all complaints
Ice Casino -I’ve been trying to verify my account on Ice Casino for over a week now
I’ve been trying to verify my account on Ice Casino for over a week now, and it’s becoming extremely frustrating. My KYC is not approved in Ice Casino; I already submitted the documents they need. I provided a clear photo ID, a utility bill for address verification, and even a bank statement as requested. Yet, despite doing everything right and submitting all the required documents, I still haven’t received any confirmation.

What makes the situation worse is the lack of proper communication. Their customer service is so slow that it’s almost impossible to get real-time updates. I’ve sent multiple emails and even tried reaching out through their live chat, but the responses are either generic or take days to arrive. It’s really disappointing, especially when other online casinos process KYC verifications within 24–48 hours.

I understand the need for security and proper identity verification, but there should be a more efficient system in place. At the very least, Ice Casino could keep their users informed about the progress of the verification process. Instead, I’m left in the dark, wondering if my documents were even reviewed.

This delay has also affected my ability to withdraw funds, which is very concerning. I deposited money and played in good faith, but now I’m stuck, unable to access my winnings due to KYC delays. It’s not just about the money—it’s about trust and transparency.

I really hope they resolve this soon. Ice Casino has some good games and a decent interface, but unless they improve their verification and support systems, I don’t see myself recommending them to others. People deserve a smooth and secure experience, especially when their personal and financial information is involved.
staus Resolved

Complaint Statistics

Resolved 77
Avg. Amount $ 6,704
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

Review this casino

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Player rating
9/10 222 reviews

Top reviews from our players

I like the great choice of games and providers! The site is clear and simple to use. Support quickly solves problems and answers questions. Fast payouts and convenient payment methods.

Few no deposit bonuses. No option to pay with jeton wallet. It is not possible to pay with paysafecard. despite everything, I recommend the casino for deposits with bonuses.

Very good Casino, great welcome bonuses and weekly bonuses. Very simple and clear website design. Chat with a consultant makes it work efficiently and quickly, and consultants try to help in every case and with every problem. Best Casino site in my opinion.

Absolutely love the casino, rakeback, weekly, monthly and random bonus drops are amazing. Love the casino and all the games that come with it! Watch the weekly stream to get some nice bonus drops!

The best casino available 😍 I've been playing on their site for a long time and I recommend it with all my heart a very large selection of game providers and fast and fantastic chat service.
The casino is really noteworthy!

I would like to talk and write a few words about this casino. All the games offered here are wonderfully designed and make me keep coming back to them. I love the fact that there is such a large selection of games to choose from and I never get bored. In addition, their customer service is extremely helpful and I always feel taken care of. During these few days of fun in this place I liked everything and I want to come back there :)

Very interesting casino. offers a lot of bonuses and a sign-up bonus. A very large selection of game providers will find something for everyone. Very professional chat agents and very fast service. I highly recommend ice casino.

The casino has very few downsides.

Great experience with IceCasino. A lot of providers and slots, a very helpful support team and so many promotions. I strongly recommend giving it a try - you definitely won't be disappointed!

Bonuses, 10000 of different slots/live casinos, the Originals from Stake are the best and worst sometimes at the same time xD. There are chats in different languages you can Join which ever u want, and daily Rainbot which gives you free money. It's just the best casino ever and I played on a lot of sites!❤️

Ice Casino is great. They have a lot of options for deposits, withdrawals are so fast. They have great bonus offers. They have a lot of games. Support is quick and they always help me.

I'm not sure did I can say something bad about ice casino. I didn't have problems with this casino. Maybe 1 thing they can change - lower deposits. For now that's all.

For me, it's the best online casino! Very quick and helpful live chat. Large selection of slots, everyone will find something suitable for themselves. Quick deposits and withdrawals. It has a lot of bonuses for deposits. The site is clear. I recommended! :)

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