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GetSlots Casino

Our Rating CasinoRank
7.9/10
CasinoRank
Player Rating 38 reviews
7.9/10
38 reviews
Complaint Response 4 complaints
2 days avg. 4 complaints
What we like
  • Home to leading software providers
  • Multiple payment options are available
  • Withdrawals within 24 hours - once processed
  • Live chat is open 24/7
  • User-friendly interface
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


GetSlots Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.getslots.com/
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Canadian, Arabic
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino

GetSlots Casino is an online casino home to a large variety of games to keep players entertained around the clock. There are plenty of software providers as well so members can always enjoy something different. These include well known names in the industry like NetEnt, Games Global, Play’n GO and Pragmatic Play. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. GetSlots Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

Players can reach most of these games through a mobile device too. In fact, virtually any smartphone or tablet device will access the casino as long as the player has a compatible mobile browser. Players will have instant access to hundreds of games just like the web version. 

Security and Fairness

Safety is not an issue here as the casino uses a high level of encryption to protect players and their personal information. Financial transactions will always be encrypted before they are sent to the casino servers. 

The games are also fair so members can enjoy complete peace of mind. A random number generator is used to keep games fair and random at all times. 

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for GetSlots Casino. Learn more about complaints.

Show all complaints
Nothing but problems and lies

First of all: My Account was fully verified and accepted with all documents.


And since the 05.07.2021 I have nothing but problems with this casino. I have really deposited a lot of money but I managed to win a piece back...

Since the 5th I have requested several withdrawals with bank transfer (in total € 19,500) not all at once because of the daily limit. After a few days I have contacted the support after the cashouts was still "In progress" and wanted to ask why my Cashouts are still "In progress"

They told me then all my cashouts are already accepted and they are only "In progress" because they have not yet reached my bank...

A few days and a few conversations later they told me then it could take up to 10 days until the money reaches my bank, It also can takes a little longer because corona.

9 days after still nothing has arrived and the status has not changed I have spoken with my VIP Manager. He told me "It is stated that we have approved and charged those withdrawals but they are still beeing processed by your bank!" And I should talk with my bank now why it’s taking so long.

Then I talked with my bank, they said they couldn’t see any Incoming payments and they also asked for a bank statement or a transfer receipt so they can look for it. Then of course he couldn't give me that... Then he said he would solve the problem with the payment provider.

A day later then I asked for new information then he told me they would change the payment provider and that could take up to 3 days then the problems would be solved and I would finally get my money next week. Then came the next week and all my withdrawals were canceled and the money that was supposed to be on the way was suddenly back in my account.

Then I talked to my manager again and wanted to know what the problem now is and why all the money is back in my account and why I can’t even play any slot. Then he told me the game provider would have requested an investigation under there very many account are (including mine) and the investigation would take a week, and when the investigation was over, I’d get an e-mail.

A few days later my account was closed and I could not log in anymore.

My VIP Manager doesn’t answer any of my messages anymore and I'm still waiting for a message or information.

staus Rejected
€19500

Complaint Statistics

Resolved 3
Avg. Amount $ 36
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
7.9/10 38 reviews

Top reviews from our players

Great promotions and VIP program. A lot of deposit and withdrawal options. Big choice of slot games. Option to play live games like roulette and blackjack.

Hello! Thank you for your review. We are happy to see that you enjoy our casino! Best regards, GetSlots team

user avatar

Nice, easy, fun and colourfully welcoming, great variety of slots for all kinds of slot lovers big or small. Good welcome packages without depositing huge. I would call it comfortably satisfying.

So many slots it's difficult to choose one to play. All very eye-catching with decisions of which choice to make lol its a great thing but hard at the same time.

Hello! Thank you for your review. Nice to see that you like to play in our casino :) Best regards, GetSlots team

user avatar

Absolutely nothing, the starter bonus I guess? I have to type a minimum of 150 words of pros but didn't have anything nice to promote about this place.

My choice of games was available to play which is great but one was so laggy, it was unplayable and the other had a starting bet of 0.20, then the next choice was 1.00.. that's just ridiculous, we're not all rich. I play the same games at other casinos and don't have these issues. Just my experiences. Website is also difficult to navigate, not very user friendly.

Hello! Thank you for your review. We are sad to see that you had a negative experience with our casino. Most of the time bet amount does not depend on us, it depends on provider choice and can be different in every provider's game. We will try to improve navigation on the website, thanks for the feedback. You can send us an email address from your casino account and we will try to check the games where you made your bets and also why it was laggy. Best regards, GetSlots team

user avatar

Good casino for slot-lovers :) I am definitely from their group.
Colorful games, lots of fun, easy to win small sums even using a welcome pack.
I'm happy with everything.

If u want to win big money, you need to buy deposits. But this, in fact, can not be considered a disadvantage, it is quite logical, because we are talking about a gambling establishment.

Hello! Thank you for your review. We are glad to see that you had a good time in our casino! Best regards, GetSlots team

user avatar

I tried this casino 3 months ago and was amused by the percentage of wins. Came back here a couple of times and always got bonuses for deposits add-ons, it was very nice. I recommend slot games here.

Don't know what to list here. Too many slot machines to try them all in one evening ;) that's was the main disappointment for me. I have nothing more to add.

Hi! Thank you for your review. Glad to hear that you enjoy your time in our casino! Best regards, GetSlots team

user avatar

A nice old school online casino with good choice of slot machines. Navigation, design, payment options are at the 'OK' level. I like everything, everything is done at a high level.

Not many cons, I don't have any bad experience here. Just neutral. Had fun playing here. Even more than that - I can safely recommend this online casino.

Hey! Thank you for your review. Glad to hear that you had a good time in our casino :) Best regards, GetSlots team

user avatar

GetSlots is a normal online casino with a good slot selection. They offer welcome bonuses so you can test the games before putting money on deposit. I didn't notice any lags, the gameplay was fun and fast. Easy cashout with no issues. That's an Honest casino, I think.

I can't say that anything here amused me as I am an experienced player making money on gambling. This casino is normal, can be used for playing, for fun and for making some money depending on the needs.

Hi! Thank you for your review. We are happy to see that you like to play in our casino :) Best regards, GetSlots team

user avatar

Awesome casino with awesome choice of slots, good bonus system, awesome friendly support managers and fast cashout!
At the moment, this is my favorite casino! I strongly recommend it.

Not many issues, I don't know what to say here.
Registration was easy for me, I also received bonuses, not much to complain about lol... I wanna win more from time to time. Need to practise a bit

Hello! Thank you for your review. It's nice to see that you like to play in our casino :) Best regards, GetSlots team

user avatar

Nice casino with a nice selection of slots and good bonus system. No issues with payments as I see, all winnings were received in a full amount. I didn't need to contact support and ask them to help, like I needed to do with some other casino.

Old user interface and difficult navigation will make some difficulties for newbies I think. I suggest this casino to modernise and add more table games.

Hey! Thank you for your review. Glad to hear that you enjoy your time in our casino! Best regards, GetSlots team

user avatar

Malta-Licenced online casino with good friendly life chat 24/7 support and the choice of huge variety of games from various providers (after registration). Looks legit. Paid instantly with no issues and lags.

The FAQ has issues, but the Support is very friendly and helpful. Reacted to my question instantly. I think it was a wise choice to text directly to them instead of looking through the frequently asked questions as I am lazy to do this if it's not necessary.

Hey! Thank you for your review. Will try to update our F.A.Q to make it more clear, thanks for the info! Best regards, GetSlots team

user avatar

GetSlots Casino News

Read all news about GetSlots Casino, check for updates and stay tuned for exclusive bonuses.

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