Funbet Casino

I am filing a complaint against FunBet Casino regarding a delayed withdrawal of €500.

On 26 August 2026 at approximately 14:21, I won €500 and requested a withdrawal to my bank account. The withdrawal is still pending, and I have not received the money.

I have contacted FunBet Customer Support several times. Each time I was told that my withdrawal is still being processed, but I have not been given a specific reason for the delay or a definite payment date.

I have already submitted a formal complaint directly to FunBet by email, but the issue has still not been resolved.

I am therefore asking AskGamblers to help me resolve this matter and recover my €500 withdrawal.

I can provide screenshots of the withdrawal, its pending status, and my conversations with FunBet as evidence.

I would appreciate your assistance in obtaining the €500 that is owed to me.

It's been over 11 days since I've made a withdrawal request and there has been no payout. Their terms say they process withdrawals within 3 business days of a withdrawal being made and it's been well over that.

I have tried contacting their support channels and they just tell me there is a delay and I will need to wait. For how long can a casino do this? Just hold a withdrawal hostage and say they'll have to wait. Their terms precisely say 3 buisness days. Have 3 withdrawals of $750 CAD each.

Hello AskGamblers Team,

My name: < removed >

Casino: Funbet.com / Funbet Casino

Issue: Withdrawal Delay / Payment Issues

Details:

I deposited $120 CAD and requested a withdrawal of $400 CAD on Thursday night, June 26.

It is now sevarl days later, and my withdrawal status is still "Under Review".

Funbet's policy says 3 business days, but 5 days have passed.

Live Support responses:

- Duong: "Withdrawal is in queue for processing by our Finance Department. 3 business days."

- Yasemin: "Delay due to high volume of requests. Please be patient."

No one gave me an approval confirmation or an exact payment date.

I feel they are intentionally delaying so I will press "Cancel". I will NOT cancel.

I have lost over $1000 at this casino before. This $400 is my first win and my money.

Attached are screenshots of the live chat.

Please help me get my $400 CAD.

Thank you.

Hello,

I am writing to file a complaint against Funbet Casino regarding delayed withdrawals and ongoing account issues.

I have been facing this problem for more than 12 days. According to the casino, withdrawals should be processed within 0–72 hours, but my withdrawals are still pending.

My withdrawal details are:

- ₹8,000 (08-03-2026)

- ₹2,000 (08-03-2026)

Both withdrawals are still showing as “New” and have not been processed.

I have already completed my KYC verification and submitted all required documents, including my ID and selfie verification. Despite this, the casino continues to delay my withdrawals.

I have contacted their support team multiple times via email, but they keep repeating the same generic responses such as:

- “Your withdrawal is under review”

- “Please wait for security checks”

- Asking for the same details again and again

They are not providing any clear timeline or actual resolution.

Additionally, my account previously showed “User Disabled,” which raised further concerns about my account status.

It appears that the casino is intentionally delaying my withdrawals without a valid reason.

I kindly request the AskGamblers team to intervene and help resolve this issue as soon as possible.

Thank you for your support.

Regards,

<full name removed>

Formal Complaint – Funbet Casino Withdrawal Delay

I would like to file a formal complaint regarding Funbet Casino.

On 10 December, I played at Funbet Casino and won a total of €3,690. On the same day, I submitted withdrawal requests in accordance with the casino’s stated withdrawal limits (€500 maximum per day).

However, more than one month has now passed, and not a single withdrawal has been received.

During this time, I have contacted Funbet customer support numerous times via live chat. Each time, I have been given the same generic response:

“We are processing the matter and will contact you.”

Despite these assurances, no one has contacted me, no concrete explanation has been provided, and no progress has been made. I have also not been asked to provide any verification documents, even though this is often cited as a reason for delays.

This situation is unacceptable. If a casino advertises fast and smooth withdrawals, it is reasonable to assume that this does not mean waiting over a month without receiving a single payment or any meaningful communication.

I believe this case demonstrates:

Unjustified and excessive withdrawal delays

Lack of transparency

Repeated misleading assurances from customer support

I am requesting AskGamblers’ assistance in resolving this matter and ensuring that my legitimate winnings are paid without further delay.

All relevant details, dates, and communications can be provided upon request.

Kind regards