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FCMoon Casino

FCMoon Casino

The casino is terminated.

Complaint Response 3 complaints
2 days avg. 3 complaints

FCMoon Casino: My Expert Opinion

FCMoon Casino has an attractive game selection and is home to more than 3,000 games to keep you entertained. You’ll also be greeted with 24/7 support, active promotions and daily offers. 

Sharon Davies
Sharon Davies
738 Casino Reviews

Sharon is a content writer with over eight years of experience in the industry. Sharon is also a veteran gamer with over 10 years of experience playing in casinos, her speciality being in video slots.

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By Sharon Davies
What we like
  • Low minimum deposit options
  • Accepts Cryptocurrencies
  • 24/7 live chat
What we don’t like
  • No weekend withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


FCMoon Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://fcmoon.com/
Established
2024
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, Thai, Korean, German, Spanish, Filipino, French, Italian, Hungarian, Lithuanian, Malaysian, Dutch, Polish, Portuguese, Swedish, Vietnamese, Turkish, Arabic, Ukrainian, Armenian, Hindi, Chinese, Japanese
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information about FCMoon Casino

FC Moon Casino is an online casino home to more than 85 gaming providers and 3,000+ games. You’ll also see a sports section with more than 22 kinds of sports available. Our casino reviews will look at casino games, but you can visit our betting section for sports reviews. 

The casino currently supports a few different languages and you can play from the latest web and mobile platforms. If you prefer gaming on the go, the casino has lots of mobile-friendly games. 

Payment Information and Options at FCMoon Casino

The casino supports a variety of payment methods and it’s a cryptocurrency casino. All deposits must be wagered at least 1x before you can request a withdrawal. The minimum deposit and withdrawal start at €10 and no fees are applied. 

The casino aims to process withdrawals as quickly as possible, especially for bitcoin withdrawals. Fiat withdrawals may take longer. 

You can withdraw up to €2,500 per day, €5,000 per week or €20,000 per month. There are no limits for withdrawals in cryptocurrencies. 

Customer Support at FCMoon Casino

If you need help, you can contact the casino, and the fastest option is live chat. Once you launch the live chat box, agents aim to reply within 2 minutes. You can also leave your email address so that you’ll receive notifications when an agent replies. 

However, if you need help outside of live chat, you can email the casino at any time. 

Games at FCMoon Casino

The casino is home to more than 3000 casino games from more than 85 gaming providers. You can use multiple filtering options in the game lobby to help you find your favourite games, including a search engine and sorting games by popularity, genre, volatility, and RTP. 

There are thousands of online slots, including the latest titles. If you prefer table games, there are lots to choose from with lots of menus to help you jump from game to game. You’ll see versions of blackjack, roulette, video poker, baccarat, and other popular card games, as well as dice games. 

If you want to try something different, there are scratch cards, shooting games, and other special games. 

If you enter the live casino there are lots more games to enjoy, including versions of Live Blackjack, Live Roulette, Live Baccarat and other popular live rooms. 

FCMoon Casino’s Commitment to Responsible Gambling 

As a responsible gambling operator, the casino gives you the chance to self-exclude, which is an option you can choose if you need to take a break. To activate a self-exclusion, you must contact support. Your account will remain closed for at least one week and will not be reactivated for at least one week.

You can also set a time alerts and wagering limits. You can set these yourself once you’re logged into your account. 

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StallCation

Complaints

Read the complaints other players have left for FCMoon Casino. Learn more about complaints.

Show all complaints
Account closed
Opened account on site fcmoon.com. Deposited few times amounts of few hundred €. Verified account completely. Done withdraw few times, to cryptowallet, btw was only option they offered. Withdraws went ok. Continued playing and there was maybe 1,1k€ on account when they limited me on sports betting. Played regular games, usually 100€ stake. Its my personal account, haven't done any multiaccounting or anything. Didn't play any suspicious games, all was going ok. After limit, account maybe was in all 200-300 in plus at most, when deposits counted. Tried to withdraw but got message my account is blocked and that account is under review. Then received mail after about 5 days that my account has been deactivated and funds confiscated due to suspicious things on my account. I haven't done anything suspicious on this account. I am professional sports punter and I do usually win and maybe on some sites before did multiaccounting when they would limit me. But not on this site. This was my first time on site fcmoon.com, never been there before or after, had only mine personal account there, deposited only from payment options under my name and tried to withdraw to cryptowallet under my name. If neeed can send screenshot or provide any evidence for my claim. In past could of done things like multiaccounting or similar, here haven't done absolutely nothing on this site and got account closed and balance confiscated without explanation.

This is mail they sent to me :

Hello,

I hope you are well.

We regret to inform you that your player account has been permanently deactivated due to a security issue.

Our system detected an anomaly, which has led to the automatic and permanent closure of your account. As a result, you will no longer be able to access our platform or open a new account.

Please note that, as the account was closed due to this issue, no refunds will be issued.

Thank you for your understanding.

Sincerely,

Justine | Risk & Fraud Department Manager | Fc Moon
Status unsolved Unresolved
€300

FCMoon Casino Complaint Stats

Resolved 1 / 3
Avg. Amount $3,670
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

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