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Fantastic Spins Casino

4.2
CasinoRank
6.3
Player rating 3 reviews
Complaint response 1 day avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • 24/7 live chat and phone support
  • eCOGRA approved
  • Encrypted personal information
  • Players’ confidential information is encrypted
  • RNG implemented
What we don’t like
  • Slow withdrawal times
  • Few withdrawal payment methods
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2016

Licences

UK Gambling Commission

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

MasterCard, PayPal, Visa, Pay by Phone, Apple Pay, Visa, Wire Transfer, Wire Transfer

Currencies

British pounds sterling, Euros, British pounds sterling, US dollars

Withdrawal Methods

Visa, MasterCard, PayPal, Bank Wire Transfer, Visa, Wire Transfer

Withdrawal Times

EWallets: 2-5 days
Bank Transfers: 4-9 days
Cheques: Not offered
Card Payments: 5-7 days
Pending Time: 48-96 hours

Withdrawal Limit

Not Stated

Software

AGS, Blueprint Gaming, Eyecon, Inspired, NetEnt, PariPlay, Pragmatic Play, Red Tiger Gaming, Skillzzgaming, WMS, Games Global

RTP

Not publicly audited

Contact

Support Email: [email protected]
Support Telephone: +442034782618
Support (UK only) Telephone: 08002797638

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Editor's View

Broadway Gaming-owned Fantastic Spins ticks all the boxes of a modern online casino: smooth navigation, fast loading times, a clean-cut website, and seamless mobile integration. Design-wise, Fantastic Spins is nothing to write home about, but if you're looking for a trustworthy UKGC-licensed gambling platform, you should give this casino a try.

General Information About Fantastic Spins Casino

Fantastic Spins is an online casino offering players the choice of online slots from some of the iGaming powerhouses and other lesser-known software providers; apart from slots and slingo games, Fantastic Spins doesn't offer any. Working seamlessly on most portable devices, Fantastic Spins is a perfect choice for mobile casino users as the operator chose not to offer a Fantastic Spins app.

In the past, Fantastic Spins Casino was licensed and regulated by the UK Gambling Commission and Gibraltar Regulatory Authority but has since left the Gibraltar-approved jurisdictions to focus solely on the United Kingdom.

Our Fantastic Spins review below offers more insight into this brand, and if you scroll down some more, you will also hear what our players have to say about it.

Payment Information and Options at Fantastic Spins Casino

Unfortunately, there is nothing fantastic about Fantastic Spins' choice of deposit and withdrawal methods. You will find few payment options here, some of which are reserved for withdrawals only (Wire Transfer) or exclusively for deposits (ApplePay).

Be aware that none of these banking options is fast: it will take at least four business days to withdraw with any payment method, and you can expect the withdrawal to take up to 10 business days for Wire Transfers.

There is a minimum deposit of ₤10 (or any other accepted currency), which is pretty standard and aligns with the minimum needed to activate the welcome offer. The casino, however, reserves the right to charge additional fees for handling deposits and withdrawals. To avoid any surprises on your bank statement later, it's best to ask the support team directly about these.

To ensure that only the best financial practices are followed, ID verification is required upon Fantastic Spins login, that is, before the first deposit is made. The process is straightforward, involving submitting one of the accepted government-issued documents, proof of address, and proof that the registered user is indeed the owner of the preferred payment method.

Customer Support at Fantastic Spins Casino

Stumbling into issues, Fantastic Spins Casino has a dedicated support team working round the clock. As is customary at UKGC-licensed casino sites, this one has a non-stop working phone line, that is, two to be precise - one for UK players and the second for punters from the rest of the world.

Until recently, Fantastic Spins didn't have live chat support, but that has changed since 2024: now, you can expect an agent to be on call 24/7 to answer your queries, but only if you're a registered customer.

Finally, you can always send a query via an online form and expect an email response within a business day.

Games at Fantastic Spins Casino

Fantastic Spins Casino's extensive selection games includes online slots by BluePrint, Microgaming, Pariplay, Pragmatic, WMS, Eyecon, NetEnt, and several others.

The casino boasts over 1000 slot titles, with new ones coming every month. As its name implies, this casino is heavily focused on slots and, unlike in the past, doesn't feature any other casino game type in its library.

For table, card, dice, and specialty games, you will have to look at another platform.

Fantastic Spins Casino's Commitment to Responsible Gambling

As is customary at UK-based casinos, Fantastic Spins is fully committed to responsible gambling practices, offering several tools to curb your spending and gambling time.

Also, the website bears the stamps and links to websites of several associations dedicated to helping people with a gambling problem, including but not limited to GamCare, GamStop, and GambleAware.

Of course, the operator has created a separate Responsible Gambling page that details each tool and directs gamblers to the websites mentioned above if they wish to limit their time and money spent on the platform.

Final Verdict on Fantastic Spins Casino

The UKGC licence carries tons of responsibility towards players, and Fantastic Spins meets them with flying colours: the support team is helpful and well-trained, and their responsible gambling policy is up to the mark.

However, it seems that Fantastic's bonus offer - the focal point of most casinos on the internet - is a work in progress, to say the least. The welcome offer consists of up to 250 bonus spins for a minimum of ₤10 deposit, while the Party Wheel, which can be activated once daily for a minimum of ₤20, awards up to 50 bonus spins that must be wagered 35x.

It's not too shabby for a slots-focused casino, but still, we felt like a match deposit bonus should be included in the offer.

As we said, this is a slots-only site. As such, it holds its own, featuring +1000 slot titles neatly organised into several categories, including the most played games like Book of Slingo, Gold Blitz, Fire and Roses Joker, and more (at the time of writing).

Overall, Fantastic Spins shouldn't be scoffed at, but it would undoubtedly benefit from introducing more payment methods and reducing processing times to satisfy players who are used to a more extensive selection of payments and faster pending times in the online casino world.

Player Reviews

6.3
3 reviews
Sort by
Date
Relevance
Player rating
Sunny41
May 12, 2019
2

Good selection of games and easy sign up easy site, to navigate and good graphics once deposited you get to spins a prize wheel each day for 6 days I think winning free spins and bonus chips.

Made a deposit with a 150% deposit code. Did not give me my bonus so emailed the support group the same night got an email saying it had been resolved logged on to find it wasn't. Emailed 3 times since with no response will not be using this casino again or any of there sister sites very disappointing do not recommend.

Jdotbizzle289
March 15, 2017
9

I won 24 thousand pounds on this casino of a 10 pound deposit bones 200 percent finished the wagering and played like a lunatic and got up too 24. Verified my account and started the paying process was within a week no trying to get out of paying me, luck was defo on my side lol

1 problem is the payout limit 15k a month 5k a week 2k a day, ended up givin in with 6k left to withdraw and gave that back to them.

Message
Fantastic Spins Casino
July 27, 2017

Hi Jdotbizzle!

HUGE congratulations on your massive win!

I'm really pleased to hear of your positive experience with Fantastic Spins and thank you for the feedback about the payout limits - we are always pleased to receive feedback so that we can work even harder to give the players what they want.

Many thanks, Fantastic Spins Casino

pavlo1982
March 3, 2017
8

The casino is part of the huge Cassava group and is sister site with a few more casinos within the group. They are trustworthy and do pay winnings out eventually once verification is completed, card withdrawals take anything between 3-7 days once your account has been verified. Was fortunate to have won a substantial amount which was paid in a number of trunches over 2 months or so. The selection of slots is pretty good although I played there also because of the number of jackpot games, about a dozen or so.

The only negative aspects I found were the speed of response from support team by email, which has been anything between 1-3 days. There is no chat, as far as I know, but phone communication was fine.

Also, connectivity has been of issue, where games can be interrupted. A couple of jackpot games would not work at all.
It is also worth noting that if you win anything above 10-15k, it may take a few weeks or even a few months to withdraw all your winning as the withdrawal limit is only 5k a month. That said, it is possible to at least request to increase the limit.

Lastly, if you only ever mention gambling problems, bear in mind that all of your accounts within Cassava Group will be closed.

Message
Fantastic Spins Casino
July 27, 2017

Hi Pavlo!

Many thanks for your detailed review of Fantastic Spins, I'm really pleased to hear about your win too - well done!

Thanks for your feedback also - its great to hear what you think so we can make the changes you want to see!

We do take our commitment to responsible gaming very seriously but obviously we look at cases on an individual basis. More information regarding our Responsible Gaming Policy and Practices can be found on the Responsible Gaming link at the bottom of the homepage.

many thanks, the Fantastic Spins Casino Team

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  • avg response

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  • avg complaint life

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