Page 2 – Player Reviews for Dublinbet Casino
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Dear Marvin8, Thanks for sharing your experience with us. Firstly, congratulations on your winnings! :) We are happy that your experience on DublinBet went well and you were pleased with the Casino in general. The feedback about the withdrawal limits will be shared with the competent department. As per your feedback, we thrive on our Business that can improve our services obviously with your help. Looking forward to having you around. Meanwhile, I wish you a lovely day & be safe! Best Regards, Sam DublinBet Team
Top casino. I use them for Live casino, and every game is there. New games as well. Easy to open an account, easy deposit, easy withdraw. I made a bank transfer withdrawal and it took 1 day from the approval date and the money was on my account.
It's really hard to put something negative on them right now. It seems like they are a real top casino. I know AskGamblers would love if I could say something bad, but it is very hard. If I should pick one thing, it's that the live chat is not open at night time.
Dear THEGAMBLER, Thanks for sharing your experience with us. Firstly, congratulations on your winnings! I'm very glad that the Withdrawal and your experience on DublinBet went well and you were pleased with it. Looking forward to having you around. Meanwhile, I wish you a lovely day & be safe! Best Regards, Sam DublinBet Team
Funny design based on Irish traditions. Green clovers, dwarfs, etc.
Very wide range of live gambling, with a lot of tables and suppliers in each category.
They have many deposit methods, including the one that for me is the quickest, securest and best (appart from Trustly) which is Klarna (Sofort), but, they don't have this method to retire earnings!!!
When a Casino has a quick method to deposit and not this same method to retire it kills my trust.
Dear Crawfall, Thank you for your feedback. I am sorry to hear that you weren't satisfied with the withdrawal methods - this is something we will definitely look into. It is good to hear that you like the design and game selection we have on offer though! Thank you for your time! Best Regards, DublinBet Team
At Dublinbet I was already cheated, or else it was a way that they found to run with me from the casino, because whenever I bet on Live roulette, I won in every session, and for now, telling the truth, the value was not even high! As for Speed roulette, be careful, because there are heights, where they have to recover what they lost, and manipulate the results on Live, and maybe on the others, but in my case, I used Live! An example: in a session, right from the start, the ball fell into # 4, 4x in a row with a certain Dealer, and later all results, ie all balls went against my bets, why? I know the reason! As soon as I did the first lift, which was quick, the truth is, from then on as soon as I entered, the roulettes were blocked for me, after I lost half of the bench and get into the normal roulette, until I lost the whole bank ! They ended up blocking me all roulettes: Live and normal, why? Because I win in every session, and as you know, the whole casino loathes the winners, and loves the losers. That is the great TRUTH! I would not advise the Dublinbet to anyone! Whoever is an expert on roulettes and casinos, you should know perfectly well that there are devices, with which dealers can put the balls where they want! And who doubts, that I search, because what I affirm is the pure of the TRUTHS!
Dear Kingnery, We really appreciate you taking the time to write and express your opinion about our Casino. DublinBet has a brilliant reputation and story along the past 10+ years, our Priority is always to take good care of our Players & provide the best environment possible. DublinBet counts with 3rd Party Games, as stated on our Terms & Conditions, allowing us to exclusively host them. No such game is monitored and tapped based on your winnings or losses. That's something which cannot be done & neither part of our philosophy of work. We are providing joy and fun to our Players, however, Casino games will always be considered as games of luck. Where not always you will win. As a Company, we make sure the games are constantly monitored, and in perfect conditions to be played, Allowing our guests to have the best time with us. We wish you the best in future. In case you wish to contact us and have any other topic discussed, kindly contact our Customer Service or by sending an email, addressing to Sam. Best Regards, Sam DublinBet
Did my first withdrawal this week and it was incredibly fast. Withdrew early on Thursday morning and it's in my account (via bank transfer) this morning Friday 19/10. Also did one to my credit card which isnt showing yet but am sure it will later. Fast cashouts are what I look for and expect in an online casino. Nothing worse than getting an urge, and withdrawing a cashout that has sat there for 4 days waiting for you to do it. Sure you might still deposit but at least you see money back into your bank account, which is your right. VIP contact has already contacted me which is also impressive
Seemingly complicated bonus and points programme. Lost 50,000 points the first time I tried to use it and still not quite sure what is going on with it.
Dear Deeds66, Thanks for sharing your experience with us. Firstly, congratulations on your winnings! I'm very glad that the Withdrawal went well and you were pleased with. Regarding the SuperPoints, I would be more than happy to look into it for you. Kindly send an email to our Support ([email protected]) - addressing to myself Sam & I would personally look into it. Meanwhile, I wish you a lovely weekend. Best Regards, Sam DublinBet Team
Wide variety of live casino games and you can usually get a seat at your chosen table
Ridiculous amount of time for verification. 4 days and still waiting with really nothing other than 'it should be today or tomorrow'. Used to get access to live support chat direct on the home page but today there's none and I was directed to an entirely different website, where i just got the same tired response of 'today or tomorrow'. I've never understood why casinos take deposits instantly with zero verification as to where the funds came from, and then take this amount of time to verify (ie before withdrawals can begin. I'll go elsewhere soon if I cant get my verification complete and start playing/depositing properly
Best selection of live baccarat games compared to other casinos.
Very slow withdrawals - 5 days and still pending.
After confirmation will be need 3 days for transfer. For now there is total 8 days , but I dont know when pending period will finish
I hope this will happen soon :)
At the moment I will only talk about the variety of games and attention I received because I have outstanding withdrawals inside the established parameters. The variety of games exceeds all the casinos, I only play roulette and there are more than 35 live roulettes of great variety like the new roulette lighting and roulettes in real casinos, I could see there are a lot of tables of real life black jack and other games like loterry!! Also it has the limits in high table for you to choose that amount to play. The attention I had had through chat is very fast, less than 1 minute in responses and the emails answered to me within the maximum 48 hours established up to less than 24 submission, the documentation was verified in less than 2 days. As far as those subjects are concerned, they have a 10.
Hi PEPELONCIO, Thanks a lot for your positive review. We hope you keep enjoying our wide game selection and wish you good luck on our site! Don't forget to take a look at our promotions for additional fun ;) Best regards, The DublinBet Team
- Access to wide variety games
- Could be good site
- Very slow withdrawals
- Chat never works
- Support emails not answered promptly
- Small withdraw Limits
Hello DAVE1VEG, Thanks for your feedback. Glad you´ve noticed the wide variety of games offered in our Casino. Regarding the withdrawal procedure, we validate our withdrawals within 3 working days. Unfortunately I was not able to find your player´s account, and therefore couldn't check what went wrong in your case. Note that, we work between 10 AM and Midnight CET, which would explain why the Chat is not available, when you are playing (on a different time zone). Likewise for Emails, considering the 8-10 hours time difference between us, you might encounter a bigger response time than our players located in Europe. We are genuinely sorry about that. Lastly, the withdrawal limits are 1000€ per day, 5000€ per week, and 20 000€ per month. Those can be adjusted with our financial department. We are sorry to hear that your experience with us was not a great one and would be more than happy to make it up to you. Feel free to contact us again directly via email, referring to this review on AskGamblers. Best Regards, The DublinBet Team
Playn'go games and thats all what is good here....
It takes really long time to verified documents and even longer whitdrawing money. And chat window I asked to close my account and almost week later my account is still open and all my winnings are gone. So that kind of responsible gambling....
Dear Merlin, Thanks for your review. However we feel that your feedback is quite unfair considering that you actually managed to make and withdraw consequent winnings, but also because our Support has constantly beeing informing you of our procedures regarding Document Verification and Account Closure. 1. Regarding the Document Verfification, you uploaded your documents on the 15/01/2017, and we sent you two different emails explaining that we needed one more document in order to validate your account. You came back to us just 5 days ago, asking why your account was not verified, and we asked again for the document needed. Once we received your document, your account was validated within just 24 hours. 2. Regarding your Account Closure, and as explained on the chat by our agent Maria, you have to send us an email in order to request this closure (as we ask for extra security details). We never received this email from your side, which why your account was still opened. However we received the email you sent us today, and so your account is now closed. All together, note that our procedures are very similar to other online Casinos´, but it seems that either you didn´t follow our instructions or didn´t read our emails, leading up to misunderstandings and your bad experience in our platform. We hope to have clarified that now, otherwise don´t hesitate to contact our Support team again. Best regards, The DublinBet Team
I’ve poured at least $1,000 onto in recently without anything that resembles a decent win. Other sites are much better. I also find that there is a huge lag which I don’t get with other sites which is disappointing. Not sure where all these ‘glowing reviews’ coke from.
Dear BERTRANDOSPAVENTA, Thank you for your review! While we feel for your recent lack of win on DublinBet, please note that the large variety of games offered on our site are made available by a list of providers which you can also find on other sites. This means that the payout rates are usually the same everywhere and the chances of winning are just a matter of luck and we really hope you'll be able to enjoy some winnings in the near future. Regarding the lags you mentioned, we must say that we haven't had any complaints on this matter for a while, but when you play online it is not impossible to encounter some temporary lag due to different factors (internet connection, servers, etc). Should you still encounter such issues, we suggest you get in touch with our customer support team who will be happy to look further into this matter. Since we are on a related topic, here is an exclusive info. DublinBet will soon upgrade the site design and servers, which will not only offer a more modern and mobile-friendly look but will also optimize the speed and site reactivity for all users! Best regards, The DublinBet Team
Best selection of live baccarat games compared to other casinos.
Really bad withdrawal process. Its very random. Sometimes it might take 24hrs but most times up to 3 working days to process. After processing they don't release funds straight away they probably only release twice a week on certain days so depending on day it was processed and day they release the funds could take up to 2.5 weeks to receive. REAL shame because its a great site with good CS but if you don't pay on time you'll just never be respectable.
Dear G4LIFE, Sorry for the late reply. As you mentioned it for Baccarat, one of the main strengths of DublinBet is the variety of table games and live games we offer from the best game providers on the market. Regarding your comment on payouts, please note that following player feedbacks (which we are always important to us) we have improved our payment processes around the end of last year and withdrawals are now processed within 3 working days (can be less, but up to 3 days). This is the time frame our financial department needs to approve and send the payment. Depending on the withdrawal method, you sometimes need to add a few additional days for the transaction to actually reach it's destination. For faster payments we suggest to use e-wallets, since the withdrawals can not only be processed faster, but will also arrive on the players account almost instantly after the transaction is processed. Best regards, The DublinBet Team
I used to play here, good selection of games, clean website, but things are getting bad.
Withdrawal times are getting higher and higher, tooking now about a week. Fitzwilliam landbased tables are gone. It has nothing better than other casinos to offer now.
Dear Pedro P, Thank you for your review. Please note that we are currently reviewing our payment processes which will drastically reduce the payout time in a very near future. The aim is to process all withdrawal requests within 72h by the end of the month. We hope that you'll stick around and that you'll be able to enjoy those improvements very soon. Regarding alternatives to Actualy Gaming (Fitzwilliam), we suggest to try Evolution Gaming's Dragonara Roulette which is also a land-based casino roulette live streamed from the Dragonara Casino in Malta. This in addition to the other game providers such as Ezugi and VIG you'll see that we still offer a large variety of Live Casino games on our site. Best regards, The DublinBet Team
Games are fine and very various.
The live casino is really great with lots of bj tables with different limits.
Payouts are awfully slow. I have awaited a 1000 euro payout for more than two weeks - and I am getting suspicious...:-/
Dear Kaspermax, Thank you for your review. We are glad to read that you enjoyed the large variety of games offered on our site, especially since it is the aim of our site to offer the widest range of games and providers on the market. Regarding your withdrawal, I received confirmation from our financial department that your transaction was processed yesterday, so within a week (payout was requested on the 31/10). Since we understand that a quick validation of withdrawals is important to our players, we are currently reviewing our payment processes which means that very soon we will be able to approve all payment requests within a maximum delay of 72h. Customer satisfaction has always been our biggest concern and we hope you will enjoy these new improvements. Regards, The DublinBet Team
Very many of slots!
Verification of documents passed quickly.
Positive reviews seen on the Internet.
Promise to pay the money within 7 working days. I ordered the withdrawal of another 15 September. Money is still in the processing :( I hope that the casino is not bankrupt?
Dear Karladoub, Thank you for your review. It seems that our financial department has been doing further investigations on your account which has postponed your withdrawal a little bit. Note that all your withdrawals have since been processed and your winnings should already be available on your Skrill account by now. In case you ever have any queries about your account status or withdrawals, our customer support is always available and happy to help speed things up while all our teams are doing their best to stick to our delays and keep our players satisfied :) Regards, The DublinBet Team
Compare Dublinbet Casino to Other Casinos
Clearly the best casino for french players.
Great support, fast withdrawals, you won't be disappointed.
Unfortunately, for high stakes players, the withdrawal limit is a problem.
20K a month is too low.