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Hi Juan, Wow! Love the shout out to our awesome livechat agents!! Congratulations on your wins!!! Thank you very much for posting your awesome review!!!!!
Fast payouts and even faster deposits. Chat agent Rayen is the best in the bizz. She always goes above and beyond wo me even needing to ask. I probably would have stopped playing here a long time ago wo her care.
The games are tough to beat especially dice. If it wasn't for their willingness to always give me a bonus and instant deposits while I wait for another site to confirm I would probably never play here.
Hi haiwins, Thanks so much! We love Rayen too!!! Congrats on your wins!!! Thank you, again! Simon
They have THE best Live Chat support I have come across in a very long while. They are friendly, helpful and every now and then they crack a joke. I truly enjoy playing at this casino and would definitely recommend anyone to join.
Their game selection is remarkable with really great graphics even on your phone!!
Spinapalooza is one of my favourite tournaments. I always get updated on the game of the week as well as promotions. Their promotions are great but could improve a little but I am definitely not complaining. Withdrawals are crazy fast. No waiting days for it to be processed ..... unlike other casino's.
I truly have nothing bad to say about this casino. I think Simon ( the host), Nikola, Terry and Rayen is a great team and goes the extra mile to make sure we as players feel important. Their personal touch is second to none.
Thank you!!!!
Nothing. I am content and happy. Not a single bad thing to say
Hi Mels1111, Thank you very much!!! I love the shout out!!!!! Thanks, again!
Quick cashouts
Great games although it seems to be internally controlled at times.
Good tournaments although payouts are very small.
Cheating players of tournament wins.
Support can be very rude at times.
Decent wins are always followed by massive losses and it seems that the casino software is faulty at times.
All in all I would suggest that there are better casinos out there and this one seems to be going downhill.
Weekly tournament free spins are impossible to wager.
Hi Taylor, Congratulations on all of your wins! Congratulations, also, for always being one of our tournament winners! I'm shocked to hear you're unhappy. Your chat with Rayen on Friday ended with your comment "I dont know how you do it but thanks for keeping us players company." and "you guys deserve a 10 and a super rating" Please would you email me at [email protected] and let me know what's going on?
Fast cashouts
Great games but sometimes there are issues with the software during game play.
Once you raise a query of any sort, your name gets removed from the tournament leaderboards and live chat agents block you from any communication.
Assistance takes longer than 24hours and management do not prioritize important issues.
I used to love playing here however there always seem to be something going wrong lately.
There are better places to spend your money.
Your account shows you have been credited prizes in over 15 of our tournaments. You have been raising queries since the first one. It is untrue that your name was removed for raising an inquiry. You have been blocked by our livechat team due to your abuse of our agents.
Fast payouts
Wide array of games to choose from.
Nothing else.
Support agents are unable to assist with anything and I have always been informed to email Niki who is apparently a manager at Cryptowild.
Queries always take longer than 24 hours to resolve which is totally unacceptable.
My name was removed from the tournament leaderboard just when the monthly tournament was due to end and no proper reason was given for this.
Avoid this casino as there are plenty of other that provide better value for money.
dino108, Congratulations on your 167 fast cashouts (since November)! 99% of your many inquiries are solved in less than 24 hours. You have been informed that whatever the leaderboard says, any prizes you are entitled to will be credited.
I was assisted the whole way through the process of getting cashed out in a timely manner. Great customer service reps. I would suggest cryptowild to everyone who wants to feel like they have a friend who cares on the other side!
Hi Upesefam, Thank you for posting this! Congratulations on your win and I'm glad our fabulous live chat agents are there to help!
Deposits are quickly processed, fair gaming, and same day fast payouts
Gonna cut to the chase, I rarely play at this casino. Made probably two deposits in the whole life time of my membership with them, I won a good amount one time after depositing that very second time——cashed out and thought everything was cool...until I made the tournament list ...twice. Even cooler right ? Nope ...Was e mailed about it and saw my e mail on the score board ...one of the list I think I made 13th place and the other 40th place or somewhere near those numbers. Happily Signed on to the casino to see my free spins not issued yet contacted support and they told me they will be issued shortly. That there’s a “guy” that comes in and deals with the tournament lists. A few days later no free spins issued either I contact support again. And they asked me to be patient and wait. A WEEK later no free spins. Contact support again — they apologize to me and explain that I did not make the list, at this point I am not annoyed about my free spins. I’m more annoyed About them lieing. If I did not make the list, why hadn’t they told me the first time I reached out to them instead of telling me to wait and that they should be issued shortly??? I don’t wine or cry about free spins or bonuses because you rarely ever ever win real money or cash out with them ( unless you were playing at Winaday of course ;) ——— but the one thing I really despise is when one tries to be deceptive and undermine your intelligence . Or maybe even kindness. Because I am not a complainer. I hate to complain. But when one of my all time favorite casinos starts turning on me because obviously they own crypto wild as well....(BETCHAIN) lol, I just have to give my two cents. Even the most nicest don’t stay quiet for long. This is my last thoughts on crypto wild and bet chain. Keep your free spins along with your business because I don’t want either.
Hi Tmset, We share a platform provider with many casinos, but are not partnered with any. Our livechat service provides livechat for many online businesses. We send weekly emails with the ledger of tournament leaders while the tournament is still going on, however, the ledgers are not final until the tournament is over. Winners are typically emailed and credited on Sundays. I checked all of the emails sent to you and I didn't find any confirming you as a winner. Please would you forward the email you are referring to [email protected]. Thanks, Simon
Fast and easy deposit . I contacted support in order to withdraw faster and they helped me very fast. Fast withdraw and cool games. A very good casino.
Nothing , everything went smoothly with cryptowild.
Hi Fovostrelos, Thanks so much!!! Congrats on your wins!!! Please don't hesitate to let us know if you ever need anything! Simon
I have really enjoyed playing with CryptoWild so far. The chat is quick to response with help when I needed it and was very kind. The gamed load extremely fast with lots of varieties of games. I really love the live games, makes me feel like I'm in a casino. They accept most of the big cryptocurrencies (BTC, ETH, LTC & DOGE). Overall great online casino and would recommend it to everyone.
There is just one small thing that bothers me sometimes when I am playing the customer service chat box gets in the way.
Hi Gamblernorth, Thank you for taking the time to post your review. I'm glad you enjoy playing our games and that our live support agents are taking great care of you. I'll look into the livechat box and see what we can do. Thanks, again, Simon
Hi all, my name is Juan more known as magi on gambling online comunnity. Been around as for those who know me for long time and seen and experienced the worst and the best customer support / bonuses / games.
After some years i noticed most of casinos just took us as a number or $$$ if you want to call it someway. The one day we had no money, well come back when you do. But some of them actually care about customers. Myself which after long time decided this place is where i want to deposit and if i have any kind of issue, they will solve it , staying in chat with you meanwhile they get it sorted out. I even have a great relationship with the agents which im impressed they still never told me to stop asking them things, lol. Their name since i always liked to result the good things are: Nikola, Terry, Clara, Dominique and Rayen, Guys awsome job, keep it up. Not only instant depos, but intant withdraws and they always helped me with cashouts. Also good bonuses. A casino to stay for me.
Juan