Coins Game Casino

Item: Coins Game Casino
Rating: 6.4
Author: Goran G.

Coins Game Casino

Welcome Bonus

Exclusive Offer

100% up to $1000 + 50 Free Spins

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Our Rating CasinoRank

6.4/10

CasinoRank

Player Rating 28 reviews

6.4/10

28 reviews

Complaint Response 19 complaints

1 day avg. 19 complaints

AskGamblers Quick Overview

Editor’s View

Coins Game Casino has a well-organised website where you can claim bonuses, pick the best games, buy cryptocurrencies, and track the latest winners. Everything you need is located in the side menu. The dark theme is enjoyable, although that might not be everyone’s cup of tea.

By Goran G.

What we like

Excellent choice of payment methods
24/7 live chat
Decent withdrawal limits

What we don’t like

Slow live chat times

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Coins Game Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://coins.game

Established

2022

Licences

Anjouan Gaming Board

Company

Royal Way Limited

Affiliate Program

Coins Game Partners

Languages

English, French, Spanish, Hindi, Indonesian, Japanese, Korean, Chinese, Farsi, Portuguese, Ukrainian, Russian, Turkish, Azerbaijani, Polish, Finnish, German

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information About Coins Game Casino

Coins Game Casino is an online casino home to the latest games and world-renowned gaming providers. We ensure all our online casino reviews are fully licensed, and Coins Game is no exception. The casino is fully licensed and regulated by the Anjouan Gaming Licence.

This is one of the latest online casinos to be added at AskGamblers, so you may see Coins Game Casino player reviews later. Feel free to write your own once you have tried them, or keep checking this page for reviews from real players.

If the casino is new to you, be sure to check any welcome casino bonuses when you scroll further down our page. For now, we’ll go into more detail about the casino, so you have everything you need to know before registering.

Deposit Methods

Visa, MasterCard, Pix, Boleto, Bank Wire Transfer, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether, Ripple, Dogecoin, TRON, Binance, Skrill, Neteller, Paysafecard, USD Coin, Apple Pay, Revolut, Interac, Instant Bank Transfer, IMPS, Papara

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Pix, Boleto, Bitcoin, Bitcoin Cash, Litecoin, Tether, Ethereum, Ripple, Dogecoin, TRON, Binance, USD Coin, Skrill, Interac, Bank Wire Transfer, IMPS, Papara

Withdrawal Fees

Withdrawal Limit

EUR 10,000 per month

Currencies

Euros, US dollars, Canadian dollars, Russian rubles, Turkish Lira, Ukrainian hryvnias, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Ripple, Dogecoin, TRON, ADA, Binance Coin, USD Coin, Brazilian reals, Kazakhstani tenges, Indonesian rupiahs, Indian rupees, Nigerian nairas, Azerbaijani manats, Bangladeshi takas, Kenyan shillings, Australian dollars, New Zealand dollars, Philippine pesos, Peruvian nuevos soles, Chilean pesos, Thai baht, Japanese yen, Chinese yuan, Malaysian ringgits, Uzbekistan som, Georgian laris

Pending Time

0-96 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers Not offered
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at Coins Game Casino

You can play at Coins Game Casino using various payment methods, including the most popular cryptocurrencies. If you don’t own any crypto, you can purchase them at the casino using other payment methods, including Visa. We have listed the payment options above.

Unfortunately, there is no payment page for unregistered users. Regarding minimum and maximum deposit and withdrawal limits, you can find this information when you open the cashier from a registered account. However, you can withdraw €10,000 per 24 hours or €50,000 per month.

You can only request a withdrawal once you have completed the KYC procedure. Additional requirements depending on payment channels will apply. Once you have uploaded your documents and information, it will take the casino up to 24 hours to verify your account.

All withdrawal requests are processed within two (2) banking days, but there are cases where this timing can be longer, depending on payment channels, additional account checks, and public holidays. This is the time it takes for the casino to approve your request, not the time it takes to arrive in your account (set by the payment provider).

Game Providers

Amatic Industries, Belatra, Betsoft, BGaming, Booongo Gaming, Endorphina, Evoplay, Fugaso, GameArt, Habanero, Hacksaw Gaming, KA Gaming, NetEnt, NetGame, Nolimit City, Pocket Games Soft, Playson, Pragmatic Play, Play'n GO, Push Gaming, Quickspin, Red Tiger Gaming, Reflex Gaming, Relax Gaming, Thunderkick, TrueLab Games, Wazdan, Yggdrasil Gaming, Asia Gaming, Evolution Gaming, VIVO Gaming, XPro Gaming, GameBeat, 1spin4win, 3 Oaks Gaming, Avatar UX, Blueprint Gaming, Bulletproof Games, Fantasma Games, Gamomat, Gamzix, OneTouch Games, Peter & Sons, Platipus Gaming, Red Rake Gaming, Spribe, Zillion Games, Booming Games

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Games at Coins Game Casino

The casino is home to thousands of games. More than 4000 of these are online slot games. There are dozens of gaming providers at the casino, so you can enjoy plenty of other games, including the latest table games, live dealer games, and more. You can also enjoy all of this from your smartphones and tablets by using the fully optimised mobile casino site.

When you open the casino lobby, you’ll see a menu at the left of your screen where you can select the game categories or scroll down to view more. You can list the providers using a drop-down menu to allow you to select your favourites. You can only do this once you have selected a game type, e.g., slots.

If you know what games you want to play, you can also use the search engine. This works when you type in your favourite games or software provider.

You can also head to the Live Croupier section, which is open 24/7. You’ll find all the latest and most popular live casino games from providers, including Evolution Gaming and more.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Coins Game Casino's Commitment to Responsible Gambling

The casino takes responsible gambling seriously, and we have listed any tools you can use above. They have a trained support team that can help you if you struggle with gambling-related issues; you can email them anytime.

If you visit the casino's responsible gambling tab, you’ll also find a link that leads you to a self-test or to find additional information about problem gambling.

You must email the casino if you want to take a break or self-exclude. This request is permanent and will be set for the time you requested and cannot be undone. During Self Exclusion, you are not allowed to create a new account, and every attempt to create a new account during Self Exclusion is a violation.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at Coins Game Casino

You can contact the casino's customer service team if you need help or assistance with anything. The quickest way to get help is by launching their live casino facility. You can speak to a human agent, 24/7.

Live chat agents are friendly and professional. Although we did experience waiting time between asking questions, they were not immediate. There is no chatbot. You will be transferred to an agent immediately. Within the live chat feature, you can also visit the Helpdesk. You can find various questions that have been answered already, which could save you time asking for support.

If you need additional assistance, you can email the casino. We could not locate an online contact form or any additional ways to get in touch.

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Coins Game Casino Bonuses

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Exclusive Offer

150 Free Spins, No Deposit Bonus

Category No Deposit Bonus

Free Spins N/A

Bonus Code: ASKG150

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Welcome Bonus

150% up to $500 + 25 Free Spins, 1st Deposit

Minimum Deposit $20

Wagering Requirements 35xb

Bonus Percentage 150%

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Match Deposit Bonus

100% up to $700 + 35 Free Spins, 2nd Deposit

Minimum Deposit $20

Wagering Requirements 35xb

Bonus Percentage 100%

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Match Deposit Bonus

75% up to $1000 + 50 Free Spins, 3rd Deposit

Minimum Deposit $20

Wagering Requirements 35xb

Bonus Percentage 75%

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Complaints

Read the complaints other players have left for Coins Game Casino. Learn more about complaints.

Show all complaints

Submit complaint

Help me collect my winnings

I am filing a complaint regarding unreasonable delays in the verification and withdrawal process.

On May 10, 2026, I requested a withdrawal of $1,000 from a total winnings of $3,800. My total turnover during the game exceeded $20,000. After submitting the withdrawal request, my account was blocked, and I was asked to undergo identity verification, including video verification, and provide the required documents.

I completed all requirements in a timely manner and provided all requested documents. Customer support informed me that verification would take up to 48 hours. However, after this period, verification was not completed, and after contacting customer support, I was informed that I would have to wait up to 15 more business days.

After this period, I was asked to provide documents to confirm my residential address. I re-uploaded all the required documents. Customer support assured me that no additional documents would be required and that verification would be completed within 48 hours.

However, after another 48 hours, I contacted support again and received a response saying I needed to wait up to 15 more business days.

I have now fulfilled all the platform's requirements and provided all the requested documents. However, the verification deadlines are constantly being postponed without explanation. I consider this delay unjustified and raises serious doubts about the integrity of the processing of my request.

I request that you expedite the completion of my account verification and ensure the prompt withdrawal of my funds.

Thank you in advance for your consideration of my complaint.

Resolved

Help me collect my winnings

Hello!

I'm having trouble withdrawing my winnings. On April 25th, I submitted a withdrawal request for $1,300, but it was rejected. When reviewing the transaction, it stated I needed to go through the verification process. I contacted customer support and asked how to do this. They sent me instructions, and I followed them. First, they told me verification would take up to 48 hours, then 15 days. After 15 days, I contacted customer support again and was told I now need to wait 15 business days. I believe this time is sufficient for my documents to be verified, so I request that the withdrawal process be resumed. Thank you for your attention.

Resolved

€1,300

Verification done but is delaying verification

Hello, when I tried to withdraw $2,350 from Coins Game, I was asked to complete verification. I uploaded my documents and passed the verification process. It's been eight days since I completed it, but I still haven't been able to withdraw my money, which seems like a long time. All my inquiries to support have been met with the same responses, without any specific explanations. I simply request that my account verification be completed and the withdrawal processed. Thank you in advance.

Resolved

$2,350

Account has been closed without reason and unjustified seizure of my entire account balance

I am filing a complaint against Coins.Game for the unjustified seizure of my entire account balance of CA$222,000.

Background:

In late November 2025, I registered at Coins.Game, passed KYC verification through Sumsub, and deposited CA$4,600 via Interac e-Transfer. I mainly played Pragmatic Play Live Blackjack and slots over a period of about 4 days.

The casino confirmed everything was fine:

Throughout those 4 days, I regularly used the lobby feature in PP Live Blackjack to switch between tables. This wasn't a one-time thing — it was how I played the entire time. During this period, two different support agents separately confirmed that my gameplay was completely normal and called me an "excellent player." They even assigned me a dedicated VIP manager. I have screenshots of all of these conversations.

Account closure:

On December 2, 2025, the casino suddenly closed my account and seized my entire CA$222,000 balance. Since that day, I have sent them nearly 10 emails. Not a single one has been answered. They have completely refused to communicate with me via email. The only responses they've ever given were brief comments on public and through their own live chat — never any formal or direct communication.

Their accusations keep changing:

This is the most unacceptable part — their justification has shifted at least three times:

- December 3: They claimed I failed KYC verification (I had already passed through Sumsub)
- December 4: They claiming I placed an "impossible $60,000 slot wager"
- Three months later (early March 2026): The story changed to claiming I violated their rules by using the lobby feature in Pragmatic Play Live Blackjack to switch tables

I have screenshots documenting each of these shifts.

The lobby feature is a standard function available to all players:

Anyone who has played PP Live Blackjack knows the lobby button is right there in the game interface. Switching tables is one of the most basic and normal things a player can do. I am certainly not the only player who has ever done this. If this truly violated their rules, why does the feature exist? Why was I never warned during my 4 days of playing this way? And why did two separate support agents confirm my gameplay was perfectly fine?

The scope of what they seized is completely unreasonable:

They didn't just take the blackjack winnings they claim to have an issue with. They seized everything in my account, including:
- Blackjack winnings (some of which were from sessions played in their own officially recommended rooms)
- Slot winnings (including a CA$30,000 max win on Sugar Rush 1000 and several other significant wins)https://www.cnpmciozgh.net/QuXHVi9Zmd
- My personal deposits of CA$4,600

No distinction was made. No explanation was given. They took it all. I will attach screenshots as evidence.

Resolved

Cancellation of withdrawal of funds and blocking of account

The claim amount is $594!
I registered at this casino on May 19, 2025.
While playing, this casino has changed its website design and service providers several times.
Since registering, I have repeatedly topped up my account—more than $500 in total—and constantly lost my money! My last deposit was profitable.
Until today, I had never requested a withdrawal!
Today, I requested a withdrawal for the first time, but my request was canceled, and I was asked to go through verification again (I had previously uploaded my documents to their website). I passed verification. I was asked to wait 48 hours for the verification to complete, and after that, I was unable to log into my account.
I have $594 left in my account! Please help me resolve this situation!

Unresolved

$594

Withdrawal blocked because of KYC

I am submitting this complaint as a precautionary measure due to an ongoing verification delay and lack of transparency from the casino. If the issue is resolved promptly, I am prepared to close this complaint.

I have been an active user of this casino for several months and currently hold VIP status on the platform. During this time, I have used the casino regularly and in good faith.

I completed the casino’s full KYC verification process and uploaded all requested documents as instructed. The casino’s live chat support confirmed multiple times that my documents were successfully received and stated that verification is handled manually, typically within 48 hours and often faster.

As of now, it has been over 30 hours since my documents were submitted, and I have not received any approval, rejection, or meaningful update regarding the status of my verification. When I contact live chat for clarification, I am repeatedly told that the security department is “busy” and that no additional information or timeline can be provided.

This situation is particularly concerning because the casino is currently holding approximately $10,000 in winnings that I am unable to withdraw while verification remains unresolved. Given my VIP status and established history with the casino, the lack of transparency around both the verification timeline and the status of my funds is troubling.

I have fully complied with all verification requirements and am not refusing the process. I am only requesting confirmation that my verification is actively being processed and that my account and winnings are secure.

I am submitting this complaint to ensure proper documentation and oversight in case the issue continues. Should the casino complete verification and release my winnings, I will promptly update or close this complaint.

Thank you for your assistance.

Resolved

$10,000

Account closed after completed KYC with no context and funds stolen

I have attached all email correspondence with Coins Game. After completing KYC I was unable to log in to my account and was put in contact named Milos who told me my account is blocked.

He went out of his way to communicate that this was justified (however he also insisted he knew nothing about the case), and tried convincing me there is no point to seek 3rd party counsel, as my case is a losing one, which is a pretty incredible statement from start to finish.

He declined to give information about how to escalate the case in their casino, and information about their license authority. Which is also pretty incredible.

I have 5675 euros in my account, which they seem rather keen on straight up stealing judging by what they are writing, which of course is unacceptable.

I don't know what has happened, and I turn to Askgamblers as an initial escalation of this case. I'm honestly shocked over their behaviour, especially since they have a good resolve rate on this platform.

My account must be opened and my balance withdrawn after delivering all KYC documents.

Resolved

They blocked my account for no reason

I registed coins.game months ago, and I deposited so many times. These days I won almost 300USDT.

Then they blocked my account. Thay only told me that I violated the rules. But they never told me which rules I violated and they can't provide any evidence of it.

I promise I just deposited and play on that website regularly. And I never violated the rules.

Please help me to deal with it.

Thank you.

Resolved

$300

3Account blocked after withdrawal request

I won 300usdt but have been since blocked and not allowed to withdraw. I was told that coincidently a random automatic security check was placed on my account. I asked for timestamps since this security check is random. The problem seemed to occur right after I verified my account and tried to withdraw my winnings.Now the casino will not reply to me.

Resolved

Closing account without any response

My account was on verification. I put my identity card and did the selfie and after more hours i can not access to my account. I have already won multiple games and have money on it. they close it without even any warning or response on my email. I was only playing slots game and have a winning of 500 dollars.

I did the verification on 1am and at 8 am the account was closed. i did not fraud and ask for the area on their chat and told if I have not the message ' unavailable area ' means I'm ok.

Resolved

Coins Game Casino Complaint Stats

Resolved 17 / 18

Avg. Amount $1,205

Avg. Complaint Duration 4 days

Avg. Response Time 1 day

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Player Rating

6.4/10 ● 28 reviews

Top reviews from our players

Mistressmissy

3 years ago

10/10

Coindrops are awesome, and this gambling community is big on giving back and sharing. I got 9$ one time just from being online and collecting the drops in the chat. They give daily promo codes, I used to play bitstarz but now this is the only one I want to play. Also everyone is friendly on the chat, and crash gives out often as well. I get daily spins every 12 hrs and I get 17 trx sometimes that's 9$ the wheel seems to do me good, most casinos like bc.game for instance is nice but I always landed on locked coin, i dont anymore with this casino

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Coins Game Casino 1 year ago

sweetooth

3 years ago

10/10

Daily promo code (for lvl 2-3)extremely fast withdraw and deposits,An abundant amount of Coin drops and cash rains,1000+ slots / fun in house games, 12 hour box to help you play when your low on funds

The overwhelmingly ammounts of begging in the chats can become AIDS, with that set to the side i cant think of anything negative to say, but please handle the begging in your chats.

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Coins Game Casino 1 year ago

Mopp138

3 years ago

9/10

Coins.game have a good VIP transfer program that is comparable to other sites and give you credit for all the wagering that you've done at certain sites. The tournaments, promotions and level rewards are decent as well.

I can't really think of anything I dislike, except that it does experience some lag a little bit but that just may be my internet connection. And maybe, the house edge is a little bit on the high side, but not the highest I've seen.

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Coins Game Casino 1 year ago

HOCHBES

3 years ago

10/10

I have seen and played many online casinos
But coins.game is one of the best casinos I have seen
I can give very good explanation of admins and great support as well as fast withdrawals and very good site rewards and fair and decent games.
And I am happy about that
Good luck

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Coins Game Casino 1 year ago

Trevessas

3 years ago

4/10

I like the home original games and the chat section is awesome with players and administration coin drops for players. It's fun to go there with nothing and get freebies rather quickly and progress to a cashout in several different altcoins. I'm learning more about the slots now . And hands down this is my favorite online casino. And I play at hundreds of them. Trust that all is better here than all the rest. Good game. And luck to all.

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Coins Game Casino 1 year ago

Mavrick951

3 years ago

10/10

I love the variety of slot providers and the customer service / attention given to customers. I find that there are quite a few different bonuses as well as vip appreciation bonuses that occur which are also enticing.

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Coins Game Casino 1 year ago

Jussijuice

3 years ago

9/10

Ever since I played a certain slot game on the site, Coins Game Casino has been my go-to casino site ever since. The site has it all from popular slot games to the best live dealer games such as live dealer roulette and poker.

I hope the site offers more luck-based games such as casino dice games but overall, I'm satisfied with playing their online slots. but overall I am pretty much satisfied.

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Coins Game Casino 1 year ago

RobertMouses

3 years ago

7/10

If you are looking for something new then you've come to the right place. The casino has a modern design and a fairly user-friendly interface. The lack of live games and providers is in this casino. A good welcome bonus is also +.

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Coins Game Casino 1 year ago