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Coins Game Casino

Coins Game Casino
Welcome Bonus
Exclusive Offer

100% up to $1000 + 50 Free Spins

Our Rating CasinoRank
6.4/10
CasinoRank
Player Rating 28 reviews
6.4/10
28 reviews
Complaint Response 19 complaints
1 day avg. 19 complaints

AskGamblers Quick Overview

Editor’s View

Coins Game Casino has a well-organised website where you can claim bonuses, pick the best games, buy cryptocurrencies, and track the latest winners. Everything you need is located in the side menu. The dark theme is enjoyable, although that might not be everyone’s cup of tea.

What we like
  • Excellent choice of payment methods
  • 24/7 live chat
  • Decent withdrawal limits
What we don’t like
  • Slow live chat times
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Coins Game Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2022
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, French, Spanish, Hindi, Indonesian, Japanese, Korean, Chinese, Farsi, Portuguese, Ukrainian, Russian, Turkish, Azerbaijani, Polish, Finnish, German
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information About Coins Game Casino

Coins Game Casino is an online casino home to the latest games and world-renowned gaming providers. We ensure all our online casino reviews are fully licensed, and Coins Game is no exception. The casino is fully licensed and regulated by the Anjouan Gaming Licence.

This is one of the latest online casinos to be added at AskGamblers, so you may see Coins Game Casino player reviews later. Feel free to write your own once you have tried them, or keep checking this page for reviews from real players. 

If the casino is new to you, be sure to check any welcome casino bonuses when you scroll further down our page. For now, we’ll go into more detail about the casino, so you have everything you need to know before registering.

StallCation

Coins Game Casino Bonuses

Check out other Coins Game Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Exclusive Offer
150 Free Spins, No Deposit Bonus
Category No Deposit Bonus
Free Spins N/A
Bonus Code: ASKG150
Welcome Bonus
150% up to $500 + 25 Free Spins, 1st Deposit
Minimum Deposit $20
Wagering Requirements 35xb
Bonus Percentage 150%
Match Deposit Bonus
100% up to $700 + 35 Free Spins, 2nd Deposit
Minimum Deposit $20
Wagering Requirements 35xb
Bonus Percentage 100%
Match Deposit Bonus
75% up to $1000 + 50 Free Spins, 3rd Deposit
Minimum Deposit $20
Wagering Requirements 35xb
Bonus Percentage 75%

Complaints

Read the complaints other players have left for Coins Game Casino. Learn more about complaints.

Show all complaints
Help me collect my winnings

I am filing a complaint regarding unreasonable delays in the verification and withdrawal process.

On May 10, 2026, I requested a withdrawal of $1,000 from a total winnings of $3,800. My total turnover during the game exceeded $20,000. After submitting the withdrawal request, my account was blocked, and I was asked to undergo identity verification, including video verification, and provide the required documents.

I completed all requirements in a timely manner and provided all requested documents. Customer support informed me that verification would take up to 48 hours. However, after this period, verification was not completed, and after contacting customer support, I was informed that I would have to wait up to 15 more business days.

After this period, I was asked to provide documents to confirm my residential address. I re-uploaded all the required documents. Customer support assured me that no additional documents would be required and that verification would be completed within 48 hours.

However, after another 48 hours, I contacted support again and received a response saying I needed to wait up to 15 more business days.

I have now fulfilled all the platform's requirements and provided all the requested documents. However, the verification deadlines are constantly being postponed without explanation. I consider this delay unjustified and raises serious doubts about the integrity of the processing of my request.

I request that you expedite the completion of my account verification and ensure the prompt withdrawal of my funds.

Thank you in advance for your consideration of my complaint.

Status solved Resolved
Account has been closed without reason and unjustified seizure of my entire account balance
I am filing a complaint against Coins.Game for the unjustified seizure of my entire account balance of CA$222,000.

Background:

In late November 2025, I registered at Coins.Game, passed KYC verification through Sumsub, and deposited CA$4,600 via Interac e-Transfer. I mainly played Pragmatic Play Live Blackjack and slots over a period of about 4 days.

The casino confirmed everything was fine:

Throughout those 4 days, I regularly used the lobby feature in PP Live Blackjack to switch between tables. This wasn't a one-time thing — it was how I played the entire time. During this period, two different support agents separately confirmed that my gameplay was completely normal and called me an "excellent player." They even assigned me a dedicated VIP manager. I have screenshots of all of these conversations.

Account closure:

On December 2, 2025, the casino suddenly closed my account and seized my entire CA$222,000 balance. Since that day, I have sent them nearly 10 emails. Not a single one has been answered. They have completely refused to communicate with me via email. The only responses they've ever given were brief comments on public and through their own live chat — never any formal or direct communication.

Their accusations keep changing:

This is the most unacceptable part — their justification has shifted at least three times:

- December 3: They claimed I failed KYC verification (I had already passed through Sumsub)
- December 4: They claiming I placed an "impossible $60,000 slot wager"
- Three months later (early March 2026): The story changed to claiming I violated their rules by using the lobby feature in Pragmatic Play Live Blackjack to switch tables

I have screenshots documenting each of these shifts.

The lobby feature is a standard function available to all players:

Anyone who has played PP Live Blackjack knows the lobby button is right there in the game interface. Switching tables is one of the most basic and normal things a player can do. I am certainly not the only player who has ever done this. If this truly violated their rules, why does the feature exist? Why was I never warned during my 4 days of playing this way? And why did two separate support agents confirm my gameplay was perfectly fine?

The scope of what they seized is completely unreasonable:

They didn't just take the blackjack winnings they claim to have an issue with. They seized everything in my account, including:
- Blackjack winnings (some of which were from sessions played in their own officially recommended rooms)
- Slot winnings (including a CA$30,000 max win on Sugar Rush 1000 and several other significant wins)https://www.cnpmciozgh.net/QuXHVi9Zmd
- My personal deposits of CA$4,600

No distinction was made. No explanation was given. They took it all. I will attach screenshots as evidence.
Status solved Resolved
Withdrawal blocked because of KYC
I am submitting this complaint as a precautionary measure due to an ongoing verification delay and lack of transparency from the casino. If the issue is resolved promptly, I am prepared to close this complaint.

I have been an active user of this casino for several months and currently hold VIP status on the platform. During this time, I have used the casino regularly and in good faith.

I completed the casino’s full KYC verification process and uploaded all requested documents as instructed. The casino’s live chat support confirmed multiple times that my documents were successfully received and stated that verification is handled manually, typically within 48 hours and often faster.

As of now, it has been over 30 hours since my documents were submitted, and I have not received any approval, rejection, or meaningful update regarding the status of my verification. When I contact live chat for clarification, I am repeatedly told that the security department is “busy” and that no additional information or timeline can be provided.

This situation is particularly concerning because the casino is currently holding approximately $10,000 in winnings that I am unable to withdraw while verification remains unresolved. Given my VIP status and established history with the casino, the lack of transparency around both the verification timeline and the status of my funds is troubling.

I have fully complied with all verification requirements and am not refusing the process. I am only requesting confirmation that my verification is actively being processed and that my account and winnings are secure.

I am submitting this complaint to ensure proper documentation and oversight in case the issue continues. Should the casino complete verification and release my winnings, I will promptly update or close this complaint.

Thank you for your assistance.
Status solved Resolved
$10,000

Coins Game Casino Complaint Stats

Resolved 17 / 18
Avg. Amount $1,205
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

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Player Rating
6.4/10 28 reviews

Top reviews from our players

Really good place to bet on both sports and E-sport and play on slots. Registration and account verification were fast. I've found a lot of additional goodies on their Telegram and Instagram. The site works as smoothly as it should. Nice customer support, it's human, not a robot like everywhere our days😅

Really can't say bad about them. I play Daily Tournaments which is cool. And there are Weekly ones, but I haven't succeeded to win it... yet (I hope🤞)

Hello! Thank you for your feedback and we wish you success in our games!

user avatar

Everything in this casino is just to scam people. I made a lot of deposits with a bonus, but the bonus stays locked until you use the bonus and that's so difficult because you don't win at all. Money only goes down and never goes up. There are many functions in this casino just to attract people. Nobody wins there. And free bonus every day is only few cents. Bad experience at all.

Hello! We understand that you have not had the best of luck lately. Please note that the outcomes of the game are entirely random and we have no control over it. We appreciate your understanding and patience, and hope you have better luck in the future. Please don't hesitate to reach out to our support team if you need any further assistance.

user avatar

My overall experience at coinsgame casino isn't that great. Their slots are very tight. For the past 2 month,. I literally deposited everyday here. Never won anything huge. Everyday I deposited. I was pretty sick of losing everyday so I emailed them to disabled my account so I can take a break from gambling. A few times actually. They never did. Even asked live support. They said to email them. 🤔 Anyhow,. From my experience ,. This casino isn't that great. Maybe it's the wheel bonus and all other extra freebies they have that's making the payout very low. I'm not a slot genius but if your losing everyday,. Than something's really wrong lol. Had to write my review again here because my last review wasn't showing.

Hello! We are sorry that you encountered similar problems. All outcomes in games are random and most likely you are just unlucky. Regarding self-exclusion, you can write to us at [email protected], we’ll try to sort it out.

user avatar

if you win from rains or telegram drops, all balances will be reset to zero and you will be referred to the rule that the casino considered you a drop farmer.

Hello! We are sorry that you had to experience this, but the security department performs such functions for a reason.

user avatar

Casino coins game are the Best site on the world and the Best for fresh players. You can make a big money there and no deposit needed after you waterpolo first 500 s

Hello! Thanks for your feedback. We are glad that you like our platform. We wish you success!

user avatar

I've been here since the beginning and is by far the best paying and by far the losest slots, I bet on it! If I ever feel like I'm mistreated I let them know and I almost instantly get my own personal help. My withdrawals have always been almost instant.love this place!

Hello! Thanks for your feedback. We are pleased that you liked our site.

user avatar

CoinGames Casino has a solid foundation and I believe that this is an awesome platform for its live games. It is a smaller casino where you can only use cryptocurrencies which are fun to look into with the value that it has presented to players.

There are some negatives for this casino despite its promising foundation. I do hope that it can improve on the lack of a live chat because that takes out good interactions with other people. Aside from that, they can improve their audience reach.

Hello! Thank you for your good review. We are very glad that you liked the site. Good luck in the game!

user avatar

The site is easy and I can play from my phone without any problems. Responsive design makes it easy to use all the features of the casino. The support really helps, and does not just copy the points of the rules into the chat. I want to pay special attention to the loyalty program. in addition to standard cashbacks and rakebacks, we constantly receive no-wager bonuses for activity on the site. Games in the latest software version.
ImFine Registration, deposit and withdrawal is very fast. the only thing we take into account is that as you made a deposit, you can withdraw in the same way.

Elementary human greed. I want more bonuses, no matter how much they give, everything is not enough for me)) no mines with autoplay Would be great to add. Thank you for attention.

Hello! Thank you for your feedback. Thank you for your interest in our casino. We are working hard to develop the platform and try to make it interesting for our players. Perhaps in the future you will see the changes you are waiting for. Have a good game!

user avatar

Wider options of changing out seeds/hashes/etc. Most are pretty limited in this area, and for some, it's not even an option. The mods are constantly showing appreciation in chat by raining randomly. The crash on site is way more consistent vs radical than some other places I would love to name...

With the minimum bet sizes, I should be able to bet 100% of my* money. As well some games require more depth than 0.001. To play, 1 example is limbo, one could easily bet 200(0.001) bets before hitting something worthy. But minimum bets are my only complaint...

Hello! Thanks for your feedback. We are pleased that you liked our site.

user avatar

Coins Game Casino is a fantastic place for fans of gambling and slots! I have played at this casino several times and can say that it offers an incredible selection of games and a great atmosphere.

I particularly enjoy playing slots and this casino has a huge variety of different options, each with unique themes and vibrant graphics. However, in addition to slots, I also enjoy playing Mines and Crash - two exciting games that provide many opportunities to win.

The most important thing I would like to highlight is the high-quality service that Coins Game Casino provides. Their support team is always ready to help and answer any questions, and withdrawals are processed quickly and without any issues.

Overall, I am very satisfied with my experience at Coins Game Casino and would recommend it to all fans of gambling and slots. It is a reliable and honest caino with a hude selection of games that will surely appeal to every player.

Hello! Thank you for your feedback and rating, we will continue to delight you with new ideas and games :)

user avatar

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