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Chanz Casino has a modern, slick interface, with an emphasis on social gaming with friends lists and challenges. Navigation is fast and all the games work great on both desktop and mobile, providing a smooth gaming experience.
- Fast withdrawal times
- 24/7 English and Nordic live support
- Large selection of casino games
- Unique social gaming experience
- Limited withdrawal options
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Chanz Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Chanz Casino
Chanz Casino is an instant-play casino site available in nine languages (English, German, Spanish, Russian, Chinese, Estonian, Danish, Swedish, and Finnish). It has a high casino rating thanks to its unique set of social features allowing you to share your every win with friends and the gaming community.
New players will find a tiered welcome casino bonus, multiplying their deposits and earning Free Spins for popular slot games along the way. The casino also offers several ongoing promotions and, through either social games or those bonuses, players can rack up hundreds of free spins.
There’s more to it, though, so continue reading our Chanz Casino review to learn all about this casino.
- E-Wallets 24 hours
- Bank Transfers 24 hours
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Chanz Casino
You can use several payment methods at the Chanz online casino, including debit cards and e-wallets. The exact options vary depending on your location and certain countries are limited to just one or two services, without the option for players to use their debit and credit cards.
The minimum deposit to start playing Chanz Casino real money games is €10, which is also the minimum amount for triggering the welcome bonus. Chanz Casino doesn’t impose any withdrawal limits, but you’ll also need to have at least €10 in your account to initiate the withdrawal.
Transactions are very quick and, for most payment methods, withdrawals are processed within 24 hours.
Games at Chanz Casino
The casino offers a vast selection of games, nearly two thousand of them, all coming from world-class game providers like NetEnt and Pragmatic.
Navigating all those games is pretty easy. You can either use the search field to look for specific games and providers or browse through several lists on the casino Games page. These include the latest online slot games, selections of highest-rated games by provider, as well as different exciting themes.
Additionally, the casino has a dedicated list of jackpot games, the most popular slots, and some unusual lists like “low bet big win” slots. You can also add the games to your favourites list and try each of the Chanz Casino slots for free to learn the ropes.
If you’re a fan of live casino games, you’ll find a dedicated section just for these experiences, all provided by world-class companies. There’s even a sports betting section called Pools.
Chanz Casino’s Commitment to Responsible Gambling
The casino puts a great emphasis on responsible gambling and offers multiple tools for controlling your gaming experience.
You can both limit your spending and losses and, if you so desire, can self-exclude for up to six months.
All these tools are available directly from within your account settings and can be activated immediately, without the need to contact the casino to set everything up.
Customer Support at Chanz Casino
Similar to other popular online casino sites, Chanz Casino has 24/7 support via live widget. You can also send an email to the support team if you prefer this method of communication.
The support team can help you with account verification, payments, activating casino bonuses, or technical issues when playing any of the games. There is no knowledge base or FAQ section, so the only way to resolve any issues is by contacting customer support.
That being said, queues for live chat are very short and the support team is highly responsive. The support is available in English and all Nordic languages, which is a big plus.
Complaints
Read the complaints other players have left for Chanz Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Thank you for the feedback and rating :) We separate from most other sites by that we are running our own platform. Due to this we have so far prioritised our time and resources on integrating the most critical local payment methods in our main markets. I am now however happy to confirm that we within a couple of months will add more payment options such as e-wallets. Please contact us on Live chat if there is anything else we can help you with.
Awesome support, fast withdrawals, all my favorite games, real freespins, and much more!
The NetEnt games. Don't get me wrong, NetEnt is a good game provider and have made many great games, and it will also make more people play at Chanz.com so thats good for them, but I kinda liked that there where no NetEnt games on Chanz.com, it was their charm. Thats the ONLY "bad" thing, wich really isn't that bad :D
Thank you very much for the feedback and rating! NetEnt is the premium, world-leading supplier of online Casino games, and we are very proud and happy that their games have finally arrived at Chanz. Our focus will however remain the same. We will continuously improve our services and further develop our social features to attract even more players come to play with their friends and engage with other players. Please contact us on Live chat if there is anything else we can help you with :)
Chanz Casino was added on the AG list of casinos just a few days ago. The first thing about this casino that caught my attention is that they do not accept any e - wallet service for withdrawal. Moreover neither on the credit / debit card, you can’t withdraw money. It is interesting that the only way to make a deposit at the casino is by using your debit card. On the other hand, you can withdraw money only on the bank account. Of course I, and I suppose most of the players, do not like this. For safety and speed of the process I make deposit and withdrawal at online casinos right only by using Neteller or Skrill. It is simply unbelievable that today one online casino offers only one way for deposit and one for withdrawal.
This is already enough reason to drop out any thought to make a deposit at the Casino Chanz. But I spent some time exploring the casino website to write this review. The welcome packages that casino offer to new players are consisting of two bonuses. The first is a bonus of 100% and 20 free spins on Immortal Romance and the second bonus on the second deposit is a bonus of 50% and 30 free spins on Esqueleto Explosivo game. The minimum deposit that is required to make in order to take these bonuses is EUR 20 and the wagering requirements are 60 x bonus. If you ask me, this offer is nothing special and the wagering requirements are too high for my taste.
I also do not like the design and the layout of the tabs on their website. It took me plenty a lot of time to find all that interested me about this casino. On the other side I can commend the fast and professional live chat support. The good support is not enough for an online casino to get a passing rate from me. So, for Chanz Casino I give a negative rating i.e. I give 5 out of 10 possible stars
Thank you very much for the feedback! We are a start-up company and we have so far needed to prioritise our time and resources on integrating the most important local payment methods for our main markets (Norway, Sweden, Finland and Estonia). We will continuously add other payment methods and we plan to add e-wallets during the winter. We work hard to continuously improve our site. It would be great if you can contact us on Live Chat and share more in detail your experience and how you recommend we can improve the design and layout to make it easier for our players to navigate on the site. Happy holidays and a Merry Christmas! :)
I started to play on Chanz a couple of days after they opened the site.
Chanz looks very good and I never experienced any game crashes, which is quite common on other sites. The games are also running very good.
I've been playing there a lot and have made many deposits and withdrawals. The support have always processed my withdrawals in a couple of minors directly in the early morning If I've made them very late.
This is a safe and secure casino!
They need more games. NetEnt, WMS, Play'nGo, Quickspin are a few examples of games I would love to see in their selection.
Chanz does not offer so many payment methods.
I also would love to see a Malta license.
Thank you for the feedback! It`s great to hear you enjoy playing on our site. We will continuously add more payment options and games providers. I am happy to inform you that we will very soon launch the fantastic Net Entertainment games. We are licensed by the Estonian Tax and Customs Board who are very focused on protecting the players. Estonia is also part of the European union, and as a player you have the same protection and rights as when you are playing on a site with a Maltese license. Please contact us on Live chat if there is anything else we can help you with :)
Chanz casino is the newest casino added on AskGamblers, but I joined them earlier this month, when I found them. I had seen their name mentioned few times on some page, so I decided to check them out. They seemed like a very social casino where you can add friends. But I was interested in them because they have two software providers, which I both like very much- Microgaming and Thunderkick.
After registration I wanted to see if they have anything free for new members. Live support wasn't available at that moment, so I wrote them an email. I was really surprised to see that I received an answer email from them few minutes later. They offered 100% match bonus with 20 free spins. Although I really liked the fact that free spins were wager free, I didn't like the wager for match bonus, which was 60x bonus. For me it seemed too much, and since it's an automatic bonus, I contacted live support to talk about that. I didn't like the fact that the only deposit method was VISA deposit, and support told me that they hope to have other methods soon too. I made a deposit of 25€ and live support canceled the bonus for me. Then I was ready to go.
I started to play Immortal Romance with minimum bets. At first I had absolutely no luck and lost half of my balance in a really short time, but when I expected it the least, I triggered free spins and Amber paid me around 50x bet. I had a few good hits and when my balance was around 40€, I went to play Game of Thrones. I started to play with 0.30€ bets and after a few winnings of 30x bet, I increased bets to 0.60€. I didn't manage to get a free spins round and eventually I lost all my balance.
Overall I'm pleased with my experience at Chanz casino. I think they have nice game selection and very friendly and fast working support. I think they have room for improvement regarding banking methods, but I do recommend them.
Thank you for your valuable feedback and for recommending Chanz! Chanz was launched last spring and we have so far been focusing on developing our social features and adding the most important local payment methods for our main markets. Mastercard payments will soon be available and we will continuously add other payment methods. We recently added the Thunderkick games and we will soon add more exciting Casino games providers to our portfolio, including Net Entertainment. Please contact us on Live chat if there is anything we can help you with :)
Few months ago while I was browsing the net i came across with this newly added casino Chanz - Give a chance to chanze I believe that was their logo, they looked pretty decent so I wanted to see what kind of casino it is and their welcome bonuses. Back then they were giving 5 euros as a free sign up offer but I believe they still run the same promo of 5 euros, so having Microgaming software of course iIanted to try my luck here.
They are one of the newest casinos on line with Microgaming and Thunderstruck games, although not been such a big fan of the second mentioned above, but when it comes to Microgaming I am always thrilled to use some free no deposit bonus or free spins, well depends what casino has to offer.
Must admit I am not familiar with this Estonian licence and I do know they are several casinos with the same one, but honestly I haven't made any deposit in casino with this licence, because I don't have any experience with them and not heard that much about them. I opened my account and was hoping to get the free 5 euros but unfortunately the bonus wasn't added at my account. Right away I have contacted their live support to ask for it, but I was told that this promo was for selected countries only.
I have never liked and believe many players out here don't like country restriction of a free bonus, but what makes me angry, is why some players are good for the bonus and some not and how can I be good for some casino if I deposit funds and play but when it comes to free chip we are not welcome or not good enough!
No I didn't made any deposit here ,honestly don't like their welcome bonus, specially the wagering of it, which is X 60 thinking its not fair for us players, but have to give them thumbs up for their live chat support which are nice and friendly, good luck!
Welcome to Chanz and thank you for being the first one to review our site on AskGambler! A few months ago we completely removed the 5 euro free sign up offer. All customers can receive our Welcome bonus package which consist of up to €300 in bonus + 50 Free Spins on the 2 first deposits: 1st Deposit: 100% bonus up to €200 + 20 Free Spins to Immortal Romance 2nd Deposit: 50% bonus up to €100 + 30 Free Spins to Esqueleto Explosivo Read more: https://chanz.com/en/prl/1st-deposit-bonus On Chanz you also earn points for almost everything you do. You`ll be rewarded each time you level up and receive free spins, free money and other amazing bonuses. You will also unlock new avatars. We are continuously adding more games and providers. We recently launched the funny Thunderkick games and in the beginning of next year we will add Net Entertainment! We will soon also offer games from an exciting new Casino games provider, exclusively on Chanz. Chanz is located in Tallinn, Estonia. Estonia is part of the European union. We are licensed to operate online gambling services on the site by the Estonian Tax and Customs Board who are very focused on protecting the players. Please contact us again on Live chat if there is anything else we can help you with :)
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I came across Chanz Casino a few months ago, while I was looking for new online casinos. When I first opened their website I really liked it, social casino with great software providers. I scroll down a little bit, but I didn't saw any Skrill or Neteller logo for deposit options so I closed it later. Later I also check out here at AskGamblers and I was right, no Skrill or Neteller.
I came across it again, a few days ago, when I remember this social casino and I thought now I will join at their site, I expected that they added e-wallets into payments options. But again, disappointment. I do not think this is really great move for their casino, I think if they offer e-wallets they would get quite a lot players instead with bank transfers payments only.
Otherwise I like website, all looks interesting and so on… But I do not like payments options here and because of that I will rate this casino with 6 stars. Later I made deposit at other casino which offer me e-wallet option, otherwise I think I would deposit here. But hey, I already read that they will added e-wallets but not so soon as I expected.
I think the promotions are good, 100% match deposit bonus + 50 free spins on Starburst for first deposit is good enough. The W.R for bonus is not set so high, x35 bonus. I think with a little of luck you can easily cash out your winnings. Maybe I will join this casino after they will add e-wallets for deposit option. Otherwise I don't think I will play here, I do not use bank transfers to play online casino. For me it is more secure to make deposits with e-wallets and this is my habit.