Chanz Casino
- Fast withdrawal times
- 24/7 English and Nordic live support
- Large selection of casino games
- Unique social gaming experience
- Limited withdrawal options
Editor’s View
Chanz Casino has a modern, slick interface, with an emphasis on social gaming with friends lists and challenges. Navigation is fast and all the games work great on both desktop and mobile, providing a smooth gaming experience.
General Information About Chanz Casino
Chanz Casino is an instant-play casino site available in nine languages (English, German, Spanish, Russian, Chinese, Estonian, Danish, Swedish, and Finnish). It has a high casino rating thanks to its unique set of social features allowing you to share your every win with friends and the gaming community.
New players will find a tiered welcome casino bonus, multiplying their deposits and earning Free Spins for popular slot games along the way. The casino also offers several ongoing promotions and, through either social games or those bonuses, players can rack up hundreds of free spins.
There’s more to it, though, so continue reading our Chanz Casino review to learn all about this casino.
Payment Information and Options at Chanz Casino
You can use several payment methods at the Chanz online casino, including debit cards and e-wallets. The exact options vary depending on your location and certain countries are limited to just one or two services, without the option for players to use their debit and credit cards.
The minimum deposit to start playing Chanz Casino real money games is €10, which is also the minimum amount for triggering the welcome bonus. Chanz Casino doesn’t impose any withdrawal limits, but you’ll also need to have at least €10 in your account to initiate the withdrawal.
Transactions are very quick and, for most payment methods, withdrawals are processed within 24 hours.
Customer Support at Chanz Casino
Similar to other popular online casino sites, Chanz Casino has 24/7 support via live widget. You can also send an email to the support team if you prefer this method of communication.
The support team can help you with account verification, payments, activating casino bonuses, or technical issues when playing any of the games. There is no knowledge base or FAQ section, so the only way to resolve any issues is by contacting customer support.
That being said, queues for live chat are very short and the support team is highly responsive. The support is available in English and all Nordic languages, which is a big plus.
Games at Chanz Casino
The casino offers a vast selection of games, nearly two thousand of them, all coming from world-class game providers like NetEnt and Pragmatic.
Navigating all those games is pretty easy. You can either use the search field to look for specific games and providers or browse through several lists on the casino Games page. These include the latest online slot games, selections of highest-rated games by provider, as well as different exciting themes.
Additionally, the casino has a dedicated list of jackpot games, the most popular slots, and some unusual lists like “low bet big win” slots. You can also add the games to your favourites list and try each of the Chanz Casino slots for free to learn the ropes.
If you’re a fan of live casino games, you’ll find a dedicated section just for these experiences, all provided by world-class companies. There’s even a sports betting section called Pools.
Chanz Casino’s Commitment to Responsible Gambling
The casino puts a great emphasis on responsible gambling and offers multiple tools for controlling your gaming experience.
You can both limit your spending and losses and, if you so desire, can self-exclude for up to six months.
All these tools are available directly from within your account settings and can be activated immediately, without the need to contact the casino to set everything up.
Final Verdict on Chanz Casino
Our stay at Chanz Casino was very pleasant and filled with opportunities to score different bonuses after claiming the four-part welcome offer.
As a social gaming site, Chanz not only has thousands of popular casino games, but also unique ways to connect with the community and challenge your friends, scoring free spins and other rewards along the way.
Customer support was equally pleasant and was highly responsive, answering all our questions and maintaining a friendly, welcoming atmosphere. Even with somewhat limited banking options, Chanz Casino earns our recommendation as a reputable and highly entertaining casino.
Recommended by experts
Player Reviews
Its very fast and easy to deposit and the deposit options are great. Games usually work without any errors and the variety of games is good. The friend list option is interesting but needs some work.
Chanz casino really likes account verification, there was a period when I had to verify my account weekly. Friends section doesn`t have a search option so if you want to find a specific friend it takes ages. Its seems that Chanz is for people that have less that 10 euros on their bank account because people are constantly begging for 10 cent free spins from each other. Its not rewarding to play in that casino because there is no cashback and no rewarding bonuses or free spins( the 5 free spins per 10 cents is not rewarding for a player that is over 2000 euros under)
Hey!
Thank you for the feedback.
I am sorry to hear about the consisting problems you experienced. This was unfortunately due to a small bug in our system.
Chanz is a casino site for everyone, but we stand out by having a different approach to the customers and what gaming experience is all about. We want you to feel that Casino is more than just playing games alone and therefore have a strong social approach where the players can chat directly with each other on the Chanz wall. We also offer features such as collecting friend free spins that the players need to send to other players. This is among one of our most popular features and it`s natural that it will lead to some players fishing around to get other players to send them free spins.
We are constantly working in improving our site and features. We are currently working on adding some new social features including the option to filter messages. Please contact support directly at [email protected] if you have some other direct suggestions to how we can improve your experience.
Keep having fun at Chanz!
Not able to be verified despite 8!!! Pictures and relevant documents. Gave up, closed my account immediately, and don't know what will happen to my balance of 6000kr. So very easy to deposit. VERY hard/impossible to withdraw when you win.
Hey!
I am sorry to hear about your experience.
Please send me a direct email to [email protected] and I will check your issue and help you further.
Chanz is the best online casino that I know. The support is everytime absolutely helpful. I never have problems there with my account or payments. Maybe for 4years, I play there.
Well chanz casino is clearly fair about what it can provide and I can say that there is so much to think about it as well. It is still one of the best sites that I have ever seen and that makes it so special thanks to their advanced payment options as well. The mere fact that they have a lot of those makes it clear that they are focused on delivering success to all of us in the long run. That should be the main takeaway here since we know how they operate well than other known casinos too. There are a lot of people who say that they still needed more games to choose from but I think that the win in this site is the variety of payment methods available in the long run. That is why I love to play on this site since it is not much hassle.
I am not going to give a 10 here because their concept really sucks, and I don’t think that they could have done a better job of maintaining the site’s games in the long run. Some say that there are many bugs on the site. However, they could use a little bit of research when it comes to their designs and I think that is the easiest one to start with since there are some others who think that it is really easy to get the job done, but then it is not that safe to play with many bugs.
Hey!
Thank you very much for the feedback.
I am glad to hear that you enjoy playing at Chanz. It would however be interesting to hear how we could improve the site design wise and what kind of bugs you are experiencing. Please send your feedback to [email protected] and we will immediately look into it.
Thank you.
It is really a great thing that there are several bonuses and promotions offered. However, most are applicable to some games only. Most of their featured games are also based on their release and not their popularity. Such a bummer if you are a person who wants to try the popular games.
There aren’t many payment methods offered. But the ones available are the most popular ones so you won’t really have a problem. When it comes to your winning, it usually takes a day before it is credited to your account unlike other sites that adds the funds in real-time.
Hey!
Thank you very much for your review.
We constantly try to improve our offers and we are regularly adding new payment methods. If you are missing any specific payment options, then please contact our support who will take it further.
Keep having fun! 😄
I like the support chat, the interface, cause it is really easy to navigate. The range of games is 50/50, could have been better, I had to play a random game, cause I wasn't able to find the one I like.
The system of bonuses is not quite understandable, so maybe there could have been easier rules for their receiving. In general my game was fine, so for 1 game it's okay.
Hey Stephen!
Thank you for the feedback.
It would be great if you could specify what is not understandable with our bonus system, so we can improve it. You can send your comments and suggestions to [email protected] or contact us via Live Chat.
Keep having fun at Chanz!
Okay what I like on Chanz... this casino have something special that you cant find in any other casino. I like the friend system and the challenges vs other players. you can play casino and chat with your friends 2 in 1. Superfast withdraws and a big collection games.
The supporters are awesome guys they always love to help you and they are always very friendly.
Every day you have a chance to win 100 free spins in the tournaments by doing challenges vs other players so the casino play makes extra fun. And you can win up to 50 spins on the races. and free spins/cash on the big race. You can be a part of a lot of very interesting promotions like to find free spin emblems or with big luck the super Chanz which grants you 55 free spins. And if you don't have so much luck the support have no problems to add you some extra free spins of you ask them friendly for it.
Hey!
Thank you for the positive feedback.
It`s great to hear you like our social approach and enjoy playing our exclusive Challenge & Race tournaments. We will of course continuously work on adding new features and fun campaigns.
Keep having fun! 😄
Alright the good stuff. A legit place! Chanz offers fast payments and has a great fast customer support. There are quite a lot of games by many known providers.
Bad stuff.. highly dissatisfied with the game area interface. It's probably the poorest interface I've ever seen in an online casino. There are no proper filters, you can't click on the casino provider name and receive a full list, there's only left-right function to choose game. There is no "show all games" button anywhere to be found. Very disturbing. Really needs some extra options for displaying games, better menu for displaying all games in a normal way like any other online casino. Lacks many of the known popular games.
Hey!
Thank you for the feedback.
In the "Find a game" field you can filter both on game name and provider name, so just enter the provider name there.
I am happy to announce that next week we are adding Play`n Go to our portfolio of providers. We are launching over 50 games, including popular games such as Book of Dead, Reactoonz, Moon Princess and Fire Joker.
Please let us know if there are still any specific providers / games you miss 😄
I really like this casino! -
A lot of games I like.
-Free spins once in a while.
-Chat is fast and kind (marko).
-Fast payout! Had a couple of payouts already, now they ask verification. Fair to me and for safety, lets hope it goed fast. Will be back on that one.
-Missing some providers but sure they are working on it and there will be more soon.
-Wall is ok for me but I am there to play. but seems the same people who ask for freespins in public all the time get them?
-Can’t play untill verification is ready, but they asked only after deposit.
Hey!
Thank you for the review :)
I can see your account was verified yesterday afternoon and that you were able to play with your deposit while waiting for the confirmation.
Keep having fun and don`t forget to take part in our Daily Chanz campaign where you can get Free Spin and bonus rewards every day.
The site's design & structure are fresh, modern & unique. The social aspect to it is sort of fun, even though I don't see casinos like a part of social media. The site is easy to navigate. Withdrawals are pretty fast, I've faced no problems with them. Based on my experience so far, it seems reliable. They have good selection of games, for example Netent.
In my view a casino doesn't actually need to be like a social media platform. It's nice to see other people's winnings in casinos for example rolling in some part of the screen; to me this would be totally sufficient. It would be amazing, had you also Betsoft games, such as Stampede. Otherwise all good, keep doing you. :)
Hey!
Thank you for the feedback, it`s great to hear you like the site.
We continuously wok on adding new providers and games and I will forward your request to our Casino department.
Have a nice weekend! :)
It's a very nice casino with very fast and friendly support. Fast withdraws and you get help right away. Im so happy for my win and the help of the support. Design is very good. Very fun idea with messages etc.
Missing play'n go games. Sometimes problems with games not working.
Hey!
Thank you for the feedback.
Cool to hear you are happy with our site and big congratulations with your winnings! 😀
We are continuously working on adding new games and providers and I will forward your request to our Casino manager.
When you are experiencing any problems with our games, please contact support and we will check further.
Keep having fun!
I have very positive experiences and great experiences. At first glance, the site is positively different from regular standard web casinos. But it's a nice revival for the player, like entering a new modern house :). Tournaments and free spins without wagering. Bonus request only small 35 X !!! / the owners of other casinos are already crying now because your players are already coming to play here at CHANZ CASINO / And other good surprises. Quick withdrawal. Selection of great providers. Excellent support, fair play, great conditions. Summary is easy, it's TOP casino.
Hey!
Thank you for the positive review.
Great to hear you are happy with the services and have fun at the site. Please also share any suggestions you have for improvement by contacting support via email or Live Chat.
Have fun! 😀
Chanz is a wonderful casino. Payouts are prompt, their customer support is courteous and helpful and their free spins and promotions are constant. Chanz is just so overall good that you wouldn't need to play anywhere else. I haven't had any issues after almost 5 cash outs. They are always in my account within a few days and this is exceptional as I'm Canadian and they need to be wire transfers. If it would an online wallet I would imagine it arriving within hours.
Would like to see Play'n GO games. Would like to see more consistent deposit bonuses.
Hey!
Thank you for the positive feedback.
We have just opened up for Canadian players after launching Visa credit card as payment option for deposits. We hope to at a later stage to be able to add more payment options for Canadian, including faster payout options.
Keep having fun! 😀
- The idea of a social casino is wonderful.
- Cool design and wonderful to handle on mobile.
- Great staff and quick transactions.
- Withdrawal goes on bank account, even when deposit has been made by Visa.
Hey!
Thank you for the positive review. It`s great to hear that you enjoy our social approach. We recently added more features such as Likes and more exciting things are on the way.
We are also continuously adding more payment options. I currently can`t give you any timeframe for card payouts, but I hope you are also satisfied with our quick instant bank payments for now.
Have a great spring! 😀
I always liked this casino. At the beginning I was having second thought should I deposit and play because dont know their cashout time frame. So today I have asked for a withdraw, send my documents although dont like the part with take a selfie with the passport next to you but still made that and send them all.
Very good selection of games,plenty bonuses or free spins, very friendly and helpful support. Wont rate them high,will wait for the withdraw and keep you updated.
So lets see how fast they are with KYC and withdraw.
Hey!
Thank you very much for your review.
We normally verify an account within few hours after receiving all requested documents. It may take a bit longer time during evenings/weekends.
In your case I can see that you sent the remaining requested documents yesterday evening and that the documents got verified and your withdrawal processed this morning.
Please let me know if there is anything else I can help you with.
Keep having fun! 😀
Nice and friendly place, very polite persons in chat, free spins added frequently. Funny promotions. Withdrawals fast. Cool place!
Sometimes experienced problems with logging in, but in short while it worked again.
Hey!
Thank you for the review.
Cool to hear that you like our services and our promotions. We will continue offering big campaigns every month with new twists, and just let us know if you have any ideas for how we can make them even more exciting 😁
Keep having fun!
There's a big future ahead of the casino. When I was unsuccessful, I always got a discount on deposit bonuses. The level up bonuses are also very good. Free spin or free money. Correct staff, friendly design of the site. Just so on Chanz casino!
The page has some technical problems. For example, some games, if you want to play in fullscreen mode, will completely distort the page and this will spoil the experience. In addition, I can not say another negative! Perhaps it is a bit slow sometimes withdraws, but this is just a comment, not a complaint!
Hey!
Thank you for the positive feedback, it`s great to hear that you believe we have a great future.
We try to process payouts within few hours, but during weekends it can take a bit more time.
Regarding the Full Screen mode issue, it would be great if you send us more details and screenshots on email to [email protected] or via Live Chat, so we can look further into this.
Keep having fun!
Chanz casino is another nice casino, all popular slots available, good promos every week, nice layout easy to navigate and slots pay pretty fair. Support is helpful and friendly. They process any withdrawal on same day, sometimes within 1 hour. I love this casino.
Hey!
Thanks for your feedback. It`s great to hear you are happy with our Games selection, offers and Services. Today we launched the Tour de Chanz promo which I hope you will also like. We will in a couple of days also release new exclusive games, so there is plenty of new things going on also during the summer.
Keep having fun! 😀
Sharing victories is my guilty pleasure, so yes, it's the reason to play chanz casino. And I like the customer service. Everything's clear and accurate. Thanks for good service!
Hey!
Thank you for the review.
Cool to hear that you are happy with our services and also like our social features. We will continue to add new features and improve everything. It would be great if you contact us if you have any suggestions :).
Keep having fun!
Chanz is a casino you can really trust
Fast account verification
Super fast payouts
Generous with freespins ( no wager )
Helpful and friendly support
Thank you
Hey!
Thank you for the review. Great to hear you enjoy playing on Chanz and that you are happy with our services and offers.
There is of course room to improve, so please contact us on email or Live chat if you have any suggestions :).
Have a great day!
Awesome casino with lots of bonus and friendly staff, free money for inviting friends, very social aspect to this casino I give it a solid 10/10 :D
Can't find a fault great casino, I seriously haven't had one bad experience so far and I don't expect to have one either. Can't find one bad thing or even think if a negative aspect of this casino
Hey!
Thank you for the positive feedback. It`s especially cool to hear you like our social approach. We are currently working on adding some new features that will make the players communicate and connect with each other much easier. I am sure you will like the improvements.
The coming weeks we are introducing some new nice games from exclusive providers and we have also just launched our new action filled tournaments called Race where you can several times per day win up to 50 Free Spins. Try it out here: https://casino.chanz.com/race
Keep having fun! :)
I love the live casino and easy it is to use on my mobile.
Have had no issues with this Caribic so far and find it very enjoyable. I will be playing here often for sure!
Hey!
Thank you for the review. It`s great to hear you enjoy playing the Live Casino, we can see more and more players do.
Regarding the license, please note that Chanz Licence is issued by the Estonian Tax and Customs Board. We have our main office located in Tallinn, Estonia. Estonia is part of the the EU, so the player`s have the same rights and experience the same safety playing on Chanz as on brands with Maltese license.
Please contact support if you have any questions :).
They have a great variety of games & most are available to play on an iPad, also they keep you signed in if you have to leave the game for a break. Great feature.
Hey!
Thank you for the review. It`s great to hear you are so satisfied with our selection of games. I am happy to inform you that we in the coming weeks will launch over 15 new games, exclusively on Chanz. We will also launch a new exciting way to play Casino tournaments, so there is plenty to look forward to this summer :).
Everything I like about this site. Those guys from costumer support are awesome not like on other casinos. They know everything and will take care of you and give you bonuses ( you just need to ask ) :) they are awesome
Hey!
Thank you very much for the positive feedback. One of our main focuses is to be flexible and give all our customers great individual support, so it's great to hear you are satisfied with our offers and services.
Please share any suggestions you might have for how we can improve even more :).
Keep having fun!
Chanz Casino: 100% up to €100 + 50 Free Spins, 1st Deposit Bonus
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As a first-time user, I was curious to see what Chanz Casino was all about, especially with all the social features they offer.. I gave it a shot last month and it’s definitely got some cool stuff going on. The leaderboard and social features are a nice touch. I mean, who doesn’t want to chat with others while playing, right? 🙂👍 The site also has over 2000 to choose from, including slots and live casino from awesome providers like Pragmatic.
I’m a bit sceptical about the lack of a loyalty program. It feels like they’re missing out on rewarding regulars. And the 35x wagering on the welcome bonus is a bit tough to get through. Still, it’s a fun place to play and I'm sure they can make the experience better 🫶🏼