AskGamblers Quick Overview
Editor’s View
Chanz Casino has a modern, slick interface, with an emphasis on social gaming with friends lists and challenges. Navigation is fast and all the games work great on both desktop and mobile, providing a smooth gaming experience.
- Fast withdrawal times
- 24/7 English and Nordic live support
- Large selection of casino games
- Unique social gaming experience
- Limited withdrawal options
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Chanz Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Chanz Casino
Chanz Casino is an instant-play casino site available in nine languages (English, German, Spanish, Russian, Chinese, Estonian, Danish, Swedish, and Finnish). It has a high casino rating thanks to its unique set of social features allowing you to share your every win with friends and the gaming community.
New players will find a tiered welcome casino bonus, multiplying their deposits and earning Free Spins for popular slot games along the way. The casino also offers several ongoing promotions and, through either social games or those bonuses, players can rack up hundreds of free spins.
There’s more to it, though, so continue reading our Chanz Casino review to learn all about this casino.
- E-Wallets 24 hours
- Bank Transfers 24 hours
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Chanz Casino
You can use several payment methods at the Chanz online casino, including debit cards and e-wallets. The exact options vary depending on your location and certain countries are limited to just one or two services, without the option for players to use their debit and credit cards.
The minimum deposit to start playing Chanz Casino real money games is €10, which is also the minimum amount for triggering the welcome bonus. Chanz Casino doesn’t impose any withdrawal limits, but you’ll also need to have at least €10 in your account to initiate the withdrawal.
Transactions are very quick and, for most payment methods, withdrawals are processed within 24 hours.
Games at Chanz Casino
The casino offers a vast selection of games, nearly two thousand of them, all coming from world-class game providers like NetEnt and Pragmatic.
Navigating all those games is pretty easy. You can either use the search field to look for specific games and providers or browse through several lists on the casino Games page. These include the latest online slot games, selections of highest-rated games by provider, as well as different exciting themes.
Additionally, the casino has a dedicated list of jackpot games, the most popular slots, and some unusual lists like “low bet big win” slots. You can also add the games to your favourites list and try each of the Chanz Casino slots for free to learn the ropes.
If you’re a fan of live casino games, you’ll find a dedicated section just for these experiences, all provided by world-class companies. There’s even a sports betting section called Pools.
Chanz Casino’s Commitment to Responsible Gambling
The casino puts a great emphasis on responsible gambling and offers multiple tools for controlling your gaming experience.
You can both limit your spending and losses and, if you so desire, can self-exclude for up to six months.
All these tools are available directly from within your account settings and can be activated immediately, without the need to contact the casino to set everything up.
Customer Support at Chanz Casino
Similar to other popular online casino sites, Chanz Casino has 24/7 support via live widget. You can also send an email to the support team if you prefer this method of communication.
The support team can help you with account verification, payments, activating casino bonuses, or technical issues when playing any of the games. There is no knowledge base or FAQ section, so the only way to resolve any issues is by contacting customer support.
That being said, queues for live chat are very short and the support team is highly responsive. The support is available in English and all Nordic languages, which is a big plus.
Complaints
Read the complaints other players have left for Chanz Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hey! Thank you for the review. Great to hear you enjoy playing on Chanz and that you are happy with our services and offers. There is of course room to improve, so please contact us on email or Live chat if you have any suggestions :). Have a great day!
Awesome casino with lots of bonus and friendly staff, free money for inviting friends, very social aspect to this casino I give it a solid 10/10 :D
Can't find a fault great casino, I seriously haven't had one bad experience so far and I don't expect to have one either. Can't find one bad thing or even think if a negative aspect of this casino
Hey! Thank you for the positive feedback. It`s especially cool to hear you like our social approach. We are currently working on adding some new features that will make the players communicate and connect with each other much easier. I am sure you will like the improvements. The coming weeks we are introducing some new nice games from exclusive providers and we have also just launched our new action filled tournaments called Race where you can several times per day win up to 50 Free Spins. Try it out here: https://casino.chanz.com/race Keep having fun! :)
I love the live casino and easy it is to use on my mobile.
Have had no issues with this Caribic so far and find it very enjoyable. I will be playing here often for sure!
Hey! Thank you for the review. It`s great to hear you enjoy playing the Live Casino, we can see more and more players do. Regarding the license, please note that Chanz Licence is issued by the Estonian Tax and Customs Board. We have our main office located in Tallinn, Estonia. Estonia is part of the the EU, so the player`s have the same rights and experience the same safety playing on Chanz as on brands with Maltese license. Please contact support if you have any questions :).
They have a great variety of games & most are available to play on an iPad, also they keep you signed in if you have to leave the game for a break. Great feature.
Hey! Thank you for the review. It`s great to hear you are so satisfied with our selection of games. I am happy to inform you that we in the coming weeks will launch over 15 new games, exclusively on Chanz. We will also launch a new exciting way to play Casino tournaments, so there is plenty to look forward to this summer :).
Everything I like about this site. Those guys from costumer support are awesome not like on other casinos. They know everything and will take care of you and give you bonuses ( you just need to ask ) :) they are awesome
Hey! Thank you very much for the positive feedback. One of our main focuses is to be flexible and give all our customers great individual support, so it's great to hear you are satisfied with our offers and services. Please share any suggestions you might have for how we can improve even more :). Keep having fun!
Can't say what I like cause I can't even create an account.
I'm from Canada and when I try to create an account its says I'm in an area that is geologically blocked?? Why does askgamblers have this listed as Canadians welcome???
Hey! Thank you for the review. I am sorry to hear you have had a bad experience. The reason why we do not accept players from Canada to register an account, is that we are currently unable to offer Canadian players any payment methods. We are working on adding suitable payment methods and I hope we will have this issue solved during the year. I have asked AskGambler to temporary remove Canada from the list.
I don't know yet because a coptype image appears every time you start a game, telling me that I have to verify my account. All that ........... started yesterday around 13.30, since I deposited and I am still not able to play any game.
They won't let me play before I have verified my account. I verified yesterday around 14.00, received an answer, requested additional documentation and now I am still waiting until somebody decides if and when I can play with the money I deposited around 13.30 yesterday. So sadly enough I am not able to write something positive yet.
If you withdraw I can imagine that they want to know if you are who you say you are, but come on. BEFORE you start playing? But after you make a deposit?
I wish they would have told me before I made a deposit instead of right after so I could have done at another casino what I planned on doing on my Saturday..........., gambling.
If you get tricked in waiting 1 day before you can even start playing, what will be next? I hope no further surprises will occur.....
Hey! You sent us documents around 13.30 yesterday, but as we replied you immediately it did not include all the requested documents. You then sent the remaining documents around midnight, and I am sure you understand that you don`t get quick feedback on verifying documents during late evenings/nights. The reason why we requested the documents in first place was that you had made a deposit from a bank account which is not in your own name. When you created your account, you accepted our rules which state: https://casino.chanz.com/rules "4. Payments You can make deposits to your Chanz account only with your personal card or via your personal bank or e-wallet account. Similarly, you can request withdrawals of funds held on your Chanz account only to your personal bank account, credit card or e-wallet account." We are required to follow this up in order to comply with mandatory requirements under anti-money laundering and terrorist financing laws. The deposited amount has already been refunded back to the same bank account the deposit was made from and you have received further instructions from us about how you can deposit from your own bank account and start playing on Chanz. Have a nice evening!
Fast payouts, real money free spins, simple web layout.
No customer program that could show you get what you earn. No logic or confusing logic on freebies, sometimes 50, sometimes 5, other day no free spins. Support can´t explain. Probably depending are you winning or losing, my own experience tells me so.
Thank you for the review. I am very sorry to hear that you are unhappy with our bonus offers and services. We do offer a loyalty program where you are rewarded with Free Spins every time you fill the progress bar. Other type of surprises will be added later this year. You find more info here: https://casino.chanz.com/prl/loyalty I have taken a look at your account and I can see that during the 85 first days of this year, you have received 15 extra cash bonuses and Free spin offers 77 times. That means you have in average received a bonus every single day. After you had a big payout in beginning of March, you have gotten 1 cash bonus and Free Spins 13 times, so you are continuously being rewarded. If you are still not happy with our offers, you can as always contact us on Live chat or email and we will from time to time be able to give you something extra. Have a nice day! :)
Chanz is a casino you can really trust
Fast account verification
Super fast payouts
Generous with freespins ( no wager )
Helpful and friendly support
Thank you Chanz!
Thank you very much for the positive feedback! It`s great to hear that you are happy with everything from game play to our promos and services. Please let us know if you have any suggestions though for how we can improve. Keep having fun! :)
Thisonline casino has a very modern design. I play in casinos recently, so in the beginning I play for fun and then for real money. Here you can play for fun without registration.I liked it very much.
The system verification is very fast. There was a quick response from the casino to my email, verifying my ID and e.c. Very fast loading games. I was very pleased by fast deposit of money and a quick withdrawal. I received my winnings on a card for 5 hours. I really enjoyed playing this casino. Thank you Chanz.
Thank you very much for the review, it`s very good to hear that you have such a positive first impression of us. We focus on giving all our players service on the highest level and we will make sure we keep improving. Please let us know if you also have some other suggestions to how we can improve. Have a great weekend! :)
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Chanz is a casino you can really trust
Fast account verification
Super fast payouts
Generous with freespins ( no wager )
Helpful and friendly support
Thank you