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Cazimbo Casino

Cazimbo Casino
Welcome Bonus
Exclusive

200% up to €500 + 200 Free Spins

Our Rating CasinoRank
6/10
CasinoRank
Player Rating 2 reviews
5.5/10
2 reviews
Complaint Response 16 complaints
2 days avg. 16 complaints

Cazimbo Casino: My Expert Opinion

Cazimbo Casino delivers a solid product on many fronts, namely the range of payment options and games. Like any Anjouan-licensed casino, however, it falters in the responsible gambling department.

Bojana Obradovic
Bojana Obradovic
170 Casino Reviews

Bojana is the Head of Content at AskGamblers and a writer and editor with over 7 years of experience in various industries. Her vast knowledge of the iGaming industry allows her to always share fresh insights and help players get the truth before they start playing.

user_avatar
By Bojana Obradovic
What we like
  • Great selection of payment methods
  • Live chat
  • Excellent choice of games
What we don’t like
  • Poor commitment to responsible gambling
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Cazimbo Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2021
Licences
Anjouan Gaming Board
Company
Affiliate Program
Languages
English, French, Finnish, German, Italian, Polish, Norwegian, Czech, Russian, Hungarian, Portuguese
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information About Cazimbo Casino

Cazimbo Casino is an online casino and sportsbook where players can enjoy a wide variety of games, including video slots, tables, live games, and sports betting. The casino is home to several top gaming providers, so there are plenty of choices.

The site supports multiple languages, and it can be reached across most devices, including the latest smartphones and tablets. The casino is also fully licensed and regulated by the Anjouan Gaming Board. There are some country restrictions here, which means players from certain countries cannot create an account.

Country restrictions may be an issue, but security will never be compromised as the casino uses the highest industry-standard security processes and systems. Personal information and financial transactions will always be protected, and their secure servers are also protected by advanced firewall technology. They also use a random number generator, so their game results are always fair.

Payment Information and Options at Cazimbo Casino

Cazimbo Casino offers a slew of deposit methods; too many to list them all here, really. In addition to ubiquitous credit and debit cards, there is a long list of country-specific banking options, tailor-made for players in some of the accepted countries.

Unfortunately, the casino doesn't match the effort it made to offer such a long list of deposit options with withdrawal thresholds. For some reason, Cazimbo's withdrawal limits are surprisingly low: €500 per day, that is €10,000 per month.

The same goes for pending times: Cazimbo Casino will have you waiting for a cash-out request approval up to 5 days, then add another up to 5 days for any withdrawal method.

Customer Support at Cazimbo Casino

Customers who require any kind of assistance can reach out to the customer service team. One of the quickest ways to get help is by loading the live chat facility, where a customer support agent will be on hand to help. Alternatively, players can also email the casino if they don't require urgent assistance.

Games at Cazimbo Casino

The casino is fully mobile compatible, which means players can take their favourite games with them wherever they are. Tons of their most popular games are available, and there's no need to download an app. All players need is a mobile device and a compatible mobile browser. One account can be used across all devices, which means players can enjoy hassle-free gaming sessions and pick up where they left off every time. 

Since there is a decent lineup of software providers here, it means the casino is not short of video slots to choose from. The games lobby is player-friendly, with games sorted by category. Players can also use a search engine to find their favourite games and filter them by provider using the drop-down menu. This will then narrow down the search so players can find games quickly.

Players who prefer betting at the tables also have plenty of variants to choose from, which include games of Blackjack, Roulette, Poker, Baccarat, and more. There are VIP versions of these tables, so players with higher budgets can choose big stakes, but those with smaller budgets can also find tables to suit them.

In the live casino, there are yet more games; these tables are just like the ones we mentioned, only these are hosted by real-life croupiers. This means players can interact with a real dealer and be joined by other real players, just like in a land-based casino. There are games like Live Crazy Time, Live Lightning Roulette, Live Gonzo's Treasure Hunt, and more.

Cazimbo Casino's Commitment to Responsible Gambling

Like any other Anjouan licensed site, Cazimbo makes zero effort to accommodate responsible gaming principles into its operations.

As is the case with any other site licensed by this island nation, the self-exclusion tool is the only one you can get if you want to reduce your gambling.

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Cazimbo Casino Bonuses

Check out other Cazimbo Casino bonuses and pick the one that best suits your preferences.

Discover all bonuses
Exclusive
150% up to €500 + 200 Free Spins + 1 Bonus Crab
Category Welcome Bonus
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Welcome Bonus
100% up to €500 + 200 Free Spins + 1 Bonus Crab
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
Free Spins
50 Bonus Spins Weekly Reload Bonus
Minimum Deposit €20
Free Spins N/A
Free Spins WR N/A
Reload Bonus
50% up to €700 + 50 Bonus Spins Weekend Reload Bonus
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Percentage 50%
Cashback Bonus
15% up to €3000 Weekly Cashback Bonus
Bonus Percentage 15%
Wagering Requirements 1xb
Maximum Cashout N/A
Live Casino Bonus
25% up to €200 Live Casino Cashback Bonus
Minimum Deposit N/A
Wagering Requirements 1xb
Bonus Percentage 25%

Complaints

Read the complaints other players have left for Cazimbo Casino. Learn more about complaints.

Show all complaints
Refund issue with Cazimbo
Hello, i wanted to raise a complaint and ask whether I am in the right or not about an issue with Cazimbo casino.
I was a frequent user of Cazimbo casino, but due to my gambling addiction, i decited to permanently block my account, and therefore any communications regarding available bonuses etc.

I messaged the casino as they always ask to do before closing the account and clearly stated that reason of closure is my gambling addiction and me being unable to control my actions.

The support responded to my request and had confirmed that my account is successfully closed.
Though, some time later I received an email from them, saying that i have received a casino bonus. Due to my gambling addiction, I took the bonus and logged in the website. Losing the bonus, i deposited more of my money and lost around 1000 EUR, which again, shows that i do have an addiction. Though, what was odd to me is that the account should have been closed and all communications stopped, which clearly did not happen. My account was not closed, i had full access to it and kept receiving promotions that triggered my addiction.

I sent a message regarding this issue to the support and asked them to provide details about my account closure, asked why the account was not closed, why I was receiving promotional emails and requested a refund of my losses. Some time later, I got an answer from them: " If you think that you need a break from gambling, you can contact the support team and we will exclude you for a while;". Though, this all doesnt make any sense as they did not answer to my questions and just stated that i should ask support to close my account even though thats exactly what i had done before and it was confirmed by them.

I sent them another email where i requested all the information about my initial account closure and whether I can be refunded my losses because of their errors, but they have not responded to me for multiple weeks now.

I am not sure if this is a legit case and I can get my money refunded, therefore, i wanted to ask anyone who would know more about this situation and whether I am in the right.

If needed, I can provide the emails between me and the casino. I did not do that now, in case it can somehow impact my case.

Thank you in advance,
Ray
Status solved Resolved
€1,105

Cazimbo Casino Complaint Stats

Resolved 14 / 14
Avg. Amount $1,736
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Cazimbo Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 10 out of 10 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.

Review This Casino

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Player Rating
5.5/10 ● 2 reviews

Top Reviews From Our Players

If you're a fan of the supernatural and enjoy disappearing acts, then Cazimbo Casino might just be your kind of place. Here, not only does your money vanish into thin air, but so does any hope of competent customer service.

Let's talk withdrawals, or in Cazimbo's case, the lack thereof. Attempting to retrieve your winnings from Cazimbo is akin to pulling a rabbit out of a hat – seemingly impossible and undoubtedly a trick. My two earnest attempts to withdraw were met with the kind of enthusiasm one might reserve for a dental appointment, promptly canceled without rhyme or reason.

Customer service? A delightful loop of AI-generated responses so perfectly robotic, it could rival any Turing test. If you enjoy talking to machines that regurgitate useless phrases, you're in for a treat. It's rather like having a parrot as a financial advisor – colorful but not particularly helpful.

And let's not forget the forced encore performance – having to deposit more money just to access your original winnings. It's the equivalent of paying for your own ransom.

In short, Cazimbo plays a great host to your funds, taking them on an extended holiday from which they may never return. Betting on this casino may just be the worst wager you'll ever make. So, if you value your money and sanity, you might want to place your bets elsewhere.

Hello, Cazimbo casino is perfect makes, has a lot of games, many provides, bonuses and deposit and withdraw methods, is very simple and nice play for your time, everybody doesn't have a count, make one, and have fun, ;))

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