- Home to leading software providers
- Multiple payment options
- 24 hour withdrawals - once processed
- Mobile friendly design
- Multiple country restrictions
- Limited live chat hours
- Customer Support
- Responsible Gambling
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 24-72 hours
Pending Time: 0-72 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Casino Universe is an online casino where members can go to enjoy a range of different games that include video slots, table games and they have a live dealer section too. The casino also happens to be home to several software companies which include well known names such as NetEnt, Games Global, Play’n GO, Pragmatic Play, Quickspin, Endorphina, Thunderkick and Red Tiger Gaming. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. Casino Universe is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Australia, Belgium, Israel, France, Italy, Slovakia, Spain, Turkey, the United Kingdom and the United States. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.
There are hundreds of video slots thanks to the numerous software providers that are available here. The lobby is user friendly and to make it easy for players to find games the casino allows members to filter them by each individual provider so players can easily select their favourites. Alternatively, players may also prefer to find their favourite games by using the search engine which is also available. Titles here include the Pink Elephants Slot, 7 Monkeys Slot, Ancient Egypt Slot, Wolf Gold Slot and Mustang Gold Slot.
Players can also enjoy some table games which are more traditional than video slots and includes games of Blackjack, Roulette and Poker. There are different variants of each type of game to cater for all types of players.
Video Poker games may also appeal to players who enjoy table games and there are a few to choose from such as Joker Poker, American Poker and Aces and Faces.
The casino is also home to a live dealer lounge where games are all hosted by real life dealers to add excitement and anticipation to every single bet. The games are open around the clock providing constant entertainment and betting limits will vary from table to table. These include games such as Live Roulette, Live Blackjack and Live Monopoly and players can enjoy providers like Evolution Gaming,
The mobile version of their site is just as impressive as the web version and includes hundreds of games for players to enjoy on the go. No app is needed, all players have to do is load the casino through a compatible mobile browser which is available on virtually any mobile devices.
Anyone who needs help and assistance can contact the casino's customer support team. One of the easiest ways to get help is by using their live chat facility which is open between the hours of 8:30 - 00:15 CET, every day of the year. Players will also be able to email the casino should they need further assistance.
Security and Fairness
When it comes to security this is not an issue as the casino uses high levels of encryption. This makes sure that all data is always encrypted before being sent over the casino servers.
The casino also uses a random number generator to make sure that all games produce random results every time, for complete peace of mind.
Recommended by experts
Me and my friends like this site since it's available in several countries. The games are nice and fun and there's a lot to choose from. I also like how the website looks. It's so organized so I can see everything clearly. This makes it highly enjoyable for me.
I appreciate the site but I think Casino Universe can be better if they have a live chat support. I think all issues can be addressed better if they have that. it can also be made better if they will expand their payment methods to be more convenient for those who play.
Casino Universe is definitely one of those rising casino sites in the industry and I can bet that there is a bright future for this one. The best part of this casino is all about the way they made an effort to put an emphasis on most of their payment methods. That has always been one of the big factors that players consider when it comes to considering the casino site they have to choose, which means a lot when it comes to their popularity at this point. This is even the best reason why the games are ever flowing in the site since they know they can lure a lot of players in many different ways. In addition, the bonuses have also been effective for the site and most of them are good for a long-term basis which makes them a likely pick for a lot of punters. Bonuses from this site has been fun to use so far and most of those have led to winnings for many players who have used it well so far. This is why Casino universe’s rise is impeccable and players can expect more from this site in the long run as well.
The site has been consistent but then there are some hiccups especially with the way the chat service works. This has been one of the inefficient chat supports I have ever seen and I think that there is still more to improve from this site in the long run. This is why I think there is still more to improve from that end and one can even say that there is going to be a bigger change for this site if they manage to work it out. That means they have to revamp that part of the site but retain the rest. Perhaps another flaw that the site needs to deal with is the fact that there are more of those bugs and glitches in their games. While it is rare and does not happen all the time, that would be tough for players who are very keen to enjoy good graphics and intense gameplay. That is going to give them a lot of bad reviews in the end and that is a flop if they fail to solve that one. This is one of the ways they can improve and attract more players in the long run at least.
I played in other casino today but then I played here for the first time and won again :) Happy that they have good live casino and fast withdrawal. Kind support and helpful with documents.
I remember when I came across with casino Universe. It is owned by N1 interactive ltd. and has an MGA licence. So for me this is thumbs up. After completing my registration, I went to my account and uploaded all my documents in order to have my account fully verified. Later I went to live chat in order to ask the time frame that would take for the verification. Support informed me that in 10 minutes it would be done. So yeah it was true in under 10 minutes I had my account fully verified and ready to play. Also, the casino has a dark layout which is very nice and there is no lagging whatsoever. Also casino offered me a 100% and 100 free spins for my first deposit. So I took it hoping to have a good session and maybe have a first withdrawal. Unfortunately, I was not so lucky so my balance went to zero. Unfortunately, I did not have any withdrawal in this casino so i can not talk about withdrawal time frames. At first look casino looks promising. Moreover casino universe offers a big variety of software providers which is also a nice thing.
One of the bad experiences I had in this particular casino, was the fact that when I started playing the slots, the slots were just unplayable due tp some technical issues. I contacted support about the matter and after couple of hours the games were fixed. The thing is that it took many many hours in order to have the issue fixed, so the hype was vanishing away hour after hour. Also, another thing I did not like from my personal experience is my balance eventhough it was big, it went to zero extremely fast, so I did not have any good time playing there. I would not play there anymore since the casino does not offer reload bonuses or anything likeable for my taste.
Fast verification and cashout. (6-7 hours from request until I had money on neteller account). This is almost as quick as possible.
Selection of slots is good.
Medium feel to navigation on the site. Small things, nothing that really matter. Still bottom tier on layout/functionality.
Besides this nothing to mention.
I liked their fast support and helped me to withdraw my winnings. Ivan "agent" was really kind and Friendly. He added new bonus on my account after I won.
Casino Universe Complaints
So far not a single complaint has been filed against this online casino.