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Casino Share

Our Rating CasinoRank
6.9/10
CasinoRank
Player Rating 23 reviews
6.5/10
23 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • Reliable, quality Microgaming software
  • UK Gambling Commission license
  • Live chat open
  • A variety of payment methods
What we don’t like
  • No mobile casino
  • Live chat only with a bot
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Casino Share Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.casinoshare.eu
Established
2005
Licences
Kahnawake Gaming Commission
Affiliate Program
Languages
Chinese, Danish, English, Finnish, German, Italian, Japanese, Norwegian, Portuguese, Spanish, French, Greek
Casino Type
Download, Instant Play

Casino Share has a good reputation and a Welcome Bonus unlike what's available at any other virtual casino. The game variety at this Microgaming casino is fair, and naturally with the platform name behind it, what is available there is top quality; impressive to even the most discerning casino players. What really makes Casino Share a special and unique place to play because it promotes eco-friendly living and the green movement. It makes regular contributions to help sustainable projects, and allows its players to learn more about going green to make their own contribution.

Software

Microgaming software which powers the online casino is one of the top names in online Casino gaming. It's known for its great quality games, with smooth gameplay, great graphics, and an amazing game variety with popular themed games. At Casino Share, the Microgaming software more than lives up to expectations.

Casino Games

Casino Share has more than 300 games available on the downloadable Microgaming software version. The Casino does also feature a flash Instant Play version which has a smaller selection of games available that are primarily Slots. Casino Share also has many of the big names in progressive jackpot slots like Cash Splash and Mega Moolah. Casino Share also has many Table Games, Scratch Cards, Video and Power Poker and Classic Poker games as well.

Promotions

Casino Share features a CasinoShare Cares program, which promotes eco-friendly living and gives players the opportunity to win. They also offer a more typical VIP program as well as rotating weekly rewards that give players the opportunity to win additional bonuses while playing!

StallCation

Complaints

Read the complaints other players have left for Casino Share. Learn more about complaints.

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Casino Share -Terms and Conditions Bonus

I have attached the email communications with Casino share below, have not had a reply to my last email, I would like them to look at my account lobby before the offer of 125% returning bonus is removed as they can see the Terms and Conditions button does not work you cannot access T&C from here. I want them to honor the offer as all other 3 offers in lobby T&C work. I am prepared to give my password for them to check it themselves. What a comeback to this casion it seems to be a rip off.
They havent responded to my other query of why the pound offer does not remain that way when cash in as chips for playing points.

Hi Yoni

Thank you for your response

As the T&C that I could not and cannot view from lobby states it cannot be used in conjunction with any other offer and you chose to pay out on the lesser offered promotion does this mean I am waisting my time expecting this offer to be fulfilled. If so I was mislead by live chat yesterday where it was identified one offer paid out and I should expect the other within 48 hours, this means your own staff were unaware of this clause when I contacted you yesterday.

I am really not happy and disappointed with you.

Regards

Pauline

--------------------------------------------------------------------------------
From: [email protected]
To:
Date: Sun, 4 Nov 2012 10:57:33 +0000
Subject: RE: RE: CASINO SHARE

Hi Pauline,

Please find the Terms and conditions bellow


* Begins: 31st October at 00:00 GMT.
* Ends: 6th November at 23:59 GMT.
* Valid on one account only.
* Player must deposit £€$50 or more to qualify for this offer.
* Bonus fulfilled within 48 hours of deposit to CasinoRewards account.
* Maximum bonus amount is £€$250.
* Standard terms and conditions apply.
* This offer may not be used in conjunction with any other offer(s).

If you have any other queries please contact us again.

Kind regards,

Yoni
Customer Loyalty Team

-----------------
Do you have a Buddy Tree? Earn thousands by referring your friends. Go to http://cr.crnewsletter.com/main/buddy_main.asp to build your Buddy tree today.


- Gamble Responsibly -

----- Original Message -----

From:

To:[email protected]

Sent: 4/11/2012 7:53:28 PM

Dear Customer Services,

I would like a copy of Terms and Conditions for returning player promotion currently on offer that I opted into yesterday. All other promotions in lobby of my account has link you click on to see T&C but not this one.

I am disappointed in the time it is taking to fulfil this offer, I did contact your services yesterday and was told it takes upto 48hrs but not able to view T&C think this should be made clear before opting in. I also hope it is pound for pound as I dont understand why I pay in £sterling and receive less as chips when you pay through points system. If I paid in £33 as you refund in chips I would not be eligable for the bonus. Could you explain why the amounts differ so much when cashed in, it seems to be a shortfall in your favor.

Regards

Pauline

staus Unresolved
0
Casino Share - Lie, Insult and Lie Some More

Just ludicrous filthy behavior of a kind which just isn't ...possible to remedy.


I'm just posting so they either show up to lie some more or don't show and get tagged for it. Grand Mondial, their partners in Insult, made me waste hours a few weeks back sending them their own promotional email from their manager and multiple screenshots just to claim a 20% bonus or something ridiculous. I get this offer on Thursday. "Get a 40% Bonus up to $800 with 48-Hour Power! The maximum bonus you qualify for is $/£/€800." I opt-in. Deposit $2000. Lose it. Am credited 320 and told the rest will be credited by the Promotional Department later. Didn't cut / paste the chat from their crappy web-based chat client which doesn't save actual chats. Cut / pasting seems redundant. When - after 24hrs - I hear nothing and my missing 480 credits are not credited as promised, I waste another half hour being told same thing. Initially that the above two lines were mistakes, and that I wasn't owed anything. When I demanded either $1200 falsely extracted from me via their lies, or the 480 credits, am told again that Promotional Department will contact me. When - after 24hrs - I hear nothing and my missing 480 credits are not credited as promised, I spend 3 hours on chat talking to Christian but I remain polite in the face of his insulting stupidity.



Christian: Hi , and thank you for using our Live Chat facility! Allow me to introduce myself as your chat representative.

Me: I was told yesterday that the missing 480 credits pending from my promotion would be credited

Christian: Your casino account number please?

Me: (tcsrxxx) Get a 40% Bonus up to $800 with 48-Hour Power!

Me: The maximum bonus you qualify for is $/£/€800.

Christian: The maximum bonus for the promotion is 320

Me: The maximum bonus you qualify for is $/£/€800.

Me: please read...slowly.

Christian: 40% of 800 is 320.

Me: The maximum bonus you qualify for is $/£/€800.

Me: please read - very - slowly.

Me: The maximum bonus you qualify for is $/£/€800.

Me: Is there something about that which is ambiguous?

Me: Get a 40% Bonus up to $800 with 48-Hour Power!

Me: up to $800 bonus. If it were up to $320 bonus, it would say up to $320. The secret is all in the up.

Christian: There is nothing ambiguous. It was a typing error

Christian: Because 40% of 800 will never be 800

Me: oh no problem then. please send my 2000 back. my typing error was in response to your typing error

Me: The maximum bonus you qualify for is $/£/€800.

Me: typing error? this is wonderful news. I get $1200 back!

Me: phew. and I thought it lost fair and square! much like my dignity in '94.

Christian: The error came on the maximum bonus that you qualify for not the maximum amount on which the bonus would have been calculated.

Me: Please trust me when I tell you that I do not require your explanations for I have no genuine interest in the various causes of 'errors'. We could be here all night, and I'm sure you wouldn't want that. Would you? Hmm.

Me: All I care about are promises made.

Me: Actions undertaken on the basis of those promises.

Me: Now, deliver on your promise. Or refund with an apology.

Christian: a request as already been escalated to the promotional department. Once they get back to us we will keep you informed

Me: That's what I was told about 30-40 hrs ago I think

Me: no one got back to me. no one kept me informed.

Christian: As i said it John you are a customer at the casino and we already have escalated the query to the relevant department

Christian: Please be patient as soon as they get back to us

Christian: We will let you know what will happen



Another 24 hrs pass, no contact, I logon in fury now with these rogues.



You are now chatting with Jeje

Jeje: Hi , and thank you for using our Live Chat facility! Allow me to introduce myself as your chat representative. I am Jeje and will be assisting you, how could I be of service...

Me: Hi Jeje Me: I'm owed either a $1200 refund or a 480 credit bonus to my account

Me: we'll ignore the time i've expended stating the obvious

Jeje: can i hav eyour casino account number please?

Me: (tcsr00000000)



Thank you for using our live chat service.

Your current chat session has now ended



I grind my teeth, to give them one final chance - I warn the insulting fool I'm out of patience, and not to lie to me for a 30th time. They're too stupid to be in operation.



You are now chatting with Jeje

Jeje: Hi , and thank you for using our Live Chat facility! Allow me to introduce myself as your chat representative. I am Jeje and will be assisting you, how could I be of service...

Me: I don't think that's really appropriate customer service

Me: tcsr09441332

Me: I'm owed $1200. Or 480 in credits. I've been lied to a dozen times

Me: hours of my time wasted.

Me: and you just kill chat? that's how you deal with it?

Jeje: it looks like y=we had a technical issue with the chat .. sorry for the inconveninece

Me: I'm sure.

Jeje: on moment

Jeje: you referring to the withdrawal right ?

Me: no

Me: i'm referring to being promised something clearly

Me: depositing 2000 as per the promise

Me: losing the 2000

Me: then IDIOTS wasting my freaking time not delivering on their promise

Me: and insulting me with lies over and over and over

Me: and i've had enough of being polite and funny whilst your filthy hands slap my turned cheeks

Me: i want to speak to like someone WAY above you

Me: for a final official statement - NO MORE LIES!!!!!!

Me: and then i will act with that

Jeje: i am the casino supervisor here .. so someone promised you bonus .. sorry but i really need to understand whats going on ..

Me: Dear John, (tcsr09441332) Get a 40% Bonus up to $800 with 48-Hour Power!

Me: The maximum bonus you qualify for is $/£/€800.

Me: I deposited $2000

Me: lost it

Me: WHERE IS MY 800 YOU DULLARDS?

Me: what is complicated about this?

Me: One more lie. Just ONE MORE LIE

Me: I dare you.

Me: one more

Jeje: ok.. i will tell you that it could be a mistake but you dont qualify for 40 % but 20% up to 800

Jeje: first

Me: are you too dumb to READ

Me: READ?

Me: you don't know how to read?

Me: The maximum bonus you qualify for is $/£/€800

Me: The maximum bonus you qualify for is $/£/€800

Me: The maximum bonus you qualify for is $/£/€800

Me: The maximum bonus you qualify for is $/£/€800

Me: The maximum bonus you qualify for is $/£/€800

Me: The maximum bonus you qualify for is $/£/€800

Me: The maximum bonus you qualify for is $/£/€800

Me: The maximum bonus you qualify for is $/£/€800

Me: The maximum bonus you qualify for is $/£/€800

Me: The maximum bonus you qualify for is $/£/€800

Me: The maximum bonus you qualify for is $/£/€800


staus Resolved
$480

Complaint Statistics

Resolved 1
Avg. Amount $ 240
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

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Player rating
6.5/10 23 reviews

Top reviews from our players

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Casino Share is one of the 29 casinos belonging to that of the Casino Rewards that surrounds itself with the color green and passion with the environment. Casino Share introduces new players with it's friendly $2011 Freeplay offer to new players who would like a chance to cash in some profits. As always, freeplays coming from Casino rewards casinos wants players to wagering 20 bets while winning over the said $2011 to gain a maximum win of $100 added on new players accounts after a minimum deposit of $20 in order to release them. When I heard of this in 2010 I went forward to claim their freeplay offer to maximize my chances of success within the gaming realm. When I completed the freeplay offer for the maximum amount of $100 I made my deposit of $20 to be on my way to play on their main casino since the freeplay was running in a different window.

I played on Cashanova, (one of my favorite video slots to play on) is a 30 Paylines, 10 coin video slot that combines thrilling bonuses with a Playboy Mansion type theme. Rather than bunnies/rabbits Microgaming went with Roosters and Hens instead. While I was struck in amazement by this alluring video slot I first went on betting $0.90 per spin for a duration of 30 spins. While spinning the mystery reels I hit $5 within the first 5 spins, then slightly bigger to $11 spreaded within 15 spins, and just within 5 spins I hit the Free Spins Feature. In Cashanova to get the Free Spins feature all the player or players need to do is land the "Free Range Bonus" scatter on Reels 3, 4 and 5. Inside I was welcomed by Roger the Rooster. he wanted me to choose 1 egg from each row. The first row is the amount of free spins I can get which by the way is completely random (got 15) then on the second row I got 4x multiplier and in the final row is called an "Extra Win" which is an automatic win you can get every spin regardless of the outcome! For example I got 270 or $2.70 on my extra win so in each of the 15 spins I'll get 270 no matter what. Total I can get by default is $40.50! At the conclusion of the 15 free spins I received $60.70 not counting the $40.50 for a sum of $101.20! When the free spins came to an end I immediately got an entry into the Barn Bonus after one spin! Sometimes I get lucky but this of course is a very rare opportunity as it does not come very often. Just like saying this is your "Once in a Blue Moon" opportunity. By triggering the Barn Bonus (3 Barn keys anywhere on Reels 1, 2 and 3 at the same time) I was given the opportunity to search for the key needed to open the Henhouse without waking up the Dog. As I searched each object I managed to get values such as $4, $2.70, $10, $15, $7.80, $2, $5.50, $5.25 and $6 for a total of $58.25. Keep in mind that finding the Key automatically wins all prizes in the barn and moves you towards the Get Lucky Bonus which I'll explain next! In the "Get Lucky" Bonus I see the Hen lying on the couch and I was offered 5 Bird Type Jewellery to give the Lady Hen. Each hides a random amount and only one holds a big amount. If I find a big amount which I actually did for 2500 or $25 the Lady hen quotes" Ohh Lucky ohh" then music starts playing in the background as the scene ends with a cartoon style zoom with a black background while a message saying how much you won!

Finally when I completed the round playing Cashanova for a total of 5 hours (2 hours first then 3 hours after a 30 minute break)I went to withdraw $250.

A good and amazing run to reap rewards from the freeplay after prolonged persistence of slot pulling! An 8 out of 10 for me!

Casino Share is powered by the Micro-Gaming Software. They are currently offering one hour free play without having to make a deposit first. You get £2,011 to play with for one hour which is on a selected number of their games. The maximum you can win from this offer, well the maximum you can cash out is £100 and a minimum deposit of £20 needs to be made before you can claim your winnings. Your balance needs to be more than £2,011 after the one hour and you must have placed at least 20 bets I have not taken advantage of this offer personally but if you haven’t claimed one of these offers before it is definitely worth a go and it is a good challenge. You do have to download their software to try out this free play.

I am very familiar with Micro gaming casinos so I had no hesitation of making a £20 deposit here. I received a deposit match of 100% so I had £40 in my bankroll to play with. This comes with a wagering requirement of thirty times the bonus. You have to play through £600 before you can request a withdrawal. This is standard for most of the micro gaming casinos.

Casino Share does offer an instant flash player version and this is what I chose to play on. Even though you can’t save your favorites on this version of play I have trouble installing Micro-gaming casinos on the Linux Software I have on my laptop so this is why I prefer their Flash versions.

Casino Share is also part of the Casino Rewards Scheme; you claim your bonus money through Casino Rewards if you have downloaded the software.

I enjoyed my time playing at this casino but to be honest there is not much difference between this casino and other casinos in the Casino Rewards scheme.

Definitely worth giving their 1 hour free play a go though guys. It is only available to new players once you have deposited you cannot claim this offer.

Rogue scum. Complaint coming...

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