Resolved
€11,999
Resolved
Casino Extra - Casino Extra not processing my withdrawals
'Casino extra' is not at all approving my withdrawals. My account is fully verified but they are delaying my withdrawals, each time saying different ...
Resolved
Resolved
Casino Extra - Confiscation of my funds in the amount of 267 Euros
Hello, I send you a complaint against Casinoextra regarding the confiscation of my funds in the amount of 267 Euros.On August 04, I received a message ...
Resolved
€9,000
Resolved
Casino Extra - Dispute related to 9000 euro missing
On the 13th of March I won 39.297€ with Casino extra. They were processing my withdrawals to a maximum of 4000€ per week. It had to be 2000€ for ...
Resolved
Resolved
Casino Extra - Balance went to 0 no reason
Hi,I played recently on casino extra, I have had an account for multiple years. I deposit 150€ to play. I directly canceled the free bonus (15€) ...
Resolved
€1,250
Resolved
Casino Extra - Deposit Limits not working
Hi,I started playing at Casino Extra yesterday and set up a deposit limit of 50€ per month.However the system does not seem to work at all, as I was ...
Resolved
€100
Resolved
Casino Extra - My account has not been verified for more than 10 days
On May 5, I sent all the requested documents for verification to this casino. More than 10 days have already passed, but my account has not yet been ...
Rejected
€15,500
Rejected
Casino Extra - Investigation is taking a long time
Hello there, I'm player of CasinoExtra. They use Curacao eGaming license company and I trust it. I deposited 300 euro and I lost and I redeposited 350 ...
Resolved
Resolved
Casino Extra - Verification of personal data stalled
Hello,It's been 2 weeks since my personal documents and my means of payment have been verified.I still have no answer although it is indicated an ...
Resolved
€130
Resolved
Casino Extra - The deposit limit does not work correctly
Hello there.So my issue is that the set deposit limit (monthly 10€) has not been working and i've been able to deposit many times over the set limit ...
Rejected
€500
Rejected
Casino Extra - Problem with non-credited deposit again
Hello, I open a complaint following a deposit at casino extra which was withdrawn from my bank account and not credited to my player account, after ...
Resolved
€200
Resolved
Casino Extra - Missing deposits
hello, voila having made 3 deposit of 100 euros on extra casino only 1 only appeared on my player account except that 3 days after 3 sums of 100 euros ...
Resolved
€1,500
Resolved
Casino Extra - Withdrawal of €1,500 taking forever
Hi,My account was completely verified the 22/07/2019I ordered a 1.500 € withdrawal through "rapid" bank transfer the same day 22/07/2019, it was ...
Resolved
€400
Resolved
Casino Extra - Processed payment but not received yet
Payment ID: 3214388 got processed 4/26/2019 at 10:30:34 AM and I haven't received the money on my credit card, which is the method I used to get the ...
Resolved
Resolved
Casino Extra - Unfairly declined €5,000 win
Hello.My 5000e withdraw was cancelled and changed to 100e balance becouse I had active freespin bonus, and the maximum amount you can withdraw when ...
Resolved
€25
Resolved
Casino Extra - 25€ Neteller deposit not credited
Yesterday I made deposit of 25€ via neteller and it wasnt credited on my casino account. On casino side I've received error, but transaction on ...
Resolved
€1,600
Resolved
Casino Extra - Delayed €1,600 payment for over 27 days
I’ve sign up Casino Extra and after playing without bonus, I won 1600,00€. I’ve sent the documents requested on the website, and my account was ...
Resolved
€1,642
Resolved
Casino Extra - Delayed payment for 25 days now
I’ve sign up Casino Extra and after playing trough the wager requirements of the welcome bonus, I won 1642,20€. I’ve sent the documents ...
Resolved
€100
Resolved
Casino Extra - Not willing to credit a measly 100 dollar bonus!
I am embarrassed to do this but when I am right I feel cheated. As I am exluded from almost every casino I have completely not played anywhere ...
Resolved
Resolved
Casino Extra - Failing to block my account while waiting for withdrawal
I deposited at Casino Extra on 11th June 2014, and had a finishing balance of £700. I proceeded to make a withdrawal of the whole balance, but I was ...