I’ve sign up Casino Extra and after playing without bonus, I won 1600,00€. I’ve sent the documents requested on the website, and my account was verified.
On 26-12-2017 I’ve requested a withdrawal of my money via bank transfer and today, 27 days later I still haven’t received my money. They say it takes maximum 5 days.
After not receiving my money or any news during this period, I contacted them via email. They reply that they have a lot of problems with the bank transfers withdrawal.
They assure me that the payment department would send me an email the day after, which didn’t happen.
This casino is clearly avoiding paying their players at all cost, so I’m here to ask for your help getting my money.