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Terminated

Cashmo Casino has been terminated due to being unresponsive. Consider these instead:

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9.9 /10 3
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Cashmo Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 35 reviews
8.8/10
35 reviews
Complaint Response 3 complaints
3 days avg. 3 complaints
What we like
  • UKGC-certified
  • SSL-encrypted
  • Mobile-friendly
What we don’t like
  • Live chat not available
  • No search engine to filter games
  • No table games on offer
  • No live casino
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure

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Cashmo Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.cashmo.co.uk/
Established
2019
Licences
UK Gambling Commission
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile

Cashmo Casino is a UK online casino, owned by Intouch Games Ltd. The casino offers players a selection of dozens online slots, available both in free play mode and in real money mode. All casino members can access the available games on the go, through Cashmo mobile casino. Furthermore, the casino’s customer support team can be reached via email and telephone. Cashmo Casino is licensed and regulated by the UK Gambling Commission. 

Restricted Countries and Territories

When it comes to opening an account at Cashmo Casino, there are some country restrictions. As this is a UK casino, all players from other countries are advised to visit the casino’s “Terms and Conditions” section to make sure whether they are allowed to set up an account.

Mobile Gaming

The casino is available on the go - it is completely mobile friendly for any compatible mobile device. In other words, members can open the mobile casino through a compatible mobile browser and no application is required. The mobile version of the website is packed with dozens of mobile slots that can be played in fun mode as well as in the real mode.

Security and Fairness

Cashmo Casino uses an SSL encryption technology to keep their players’ data protected. That way, players can rest assured their personal information will be kept secure, when transferred over the internet to the third parties. 

All games at Cashmo Casino are being tested for fairness and are verified by laboratories, approved by the UK Gambling Commission. The RTP value of the games are available on their individual game pages and players can see their specific RTP through their game records, or by contacting the casino’s customer support team.

 

StallCation

Complaints

Read the complaints other players have left for Cashmo Casino. Learn more about complaints.

Show all complaints
Cashmo Casino - Delayed Payment of £12,319

Hi there, On 25th August I had a life changing win at Cashmo casino, £12,319. I still have not been paid a penny to this day. I deposited £500 which was my third deposit of the day after previously depositing £200 and £300 which both lost.

I have been cooperative and sent every document. As far as I have been told, the casino does not need any more documents from me.

I had the following communication on live chat with "Joshua T" on the 11th November, I unfortunately dont have a screenshot but I did copy and paste it at the time:

6:41, 11 Nov

Cashmo - Joshua T

We have now received all the identification from yourself and can now move forward with processing your withdrawal Ellie < surname removed >.

Since then I still have not been paid. My account is locked, so I can no longer chase this win on live chat as you must be logged in now to use their live chat service you used to be able to live chat without logging in).

Any help is appreciated. My last complaint was rejected for lack of information, I was advised my post was unclear. I hope this is clear enough, I have tried to explain the facts in a simple way and I hope you give me a chance to publish this askgamblers. I am happy to clarify any further details, but I cannot gather screenshots as I am locked out of my account.

Note to askgamblers - all communication has been via live chat, the casino have not sent me any emails that I can show you. As requested, I have attached a screenshot where they informed me my withdrawal had been voided. I have also attached below a transcript from November when they then backtracked and told me the withdrawal was under review:


Ellie

ok I was told they had been voided✔

3:49, 16 Nov

Ellie

so this is not true?✔

3:49, 16 Nov

Ellie

When will I find out the outcome of the review?✔

3:49, 16 Nov

mFortune - Natascha E

It is just the case we need to review this further to get a definite answer for yourself. We do not have a timescale to give unfortunately. However, please rest assured we will be reviewing this as quickly as we can.

I have also attached proof of my account being locked, therefore I am unable to login, and proof that I cannot live chat any more when not logged in. I hope this is sufficient evidence.

Kind regards

staus Rejected
£12319

Complaint Statistics

Resolved 1
Avg. Amount $ 2,000
Avg. Complaint Duration 9 days
Avg. Response Time 3 days

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Player rating
8.8/10 35 reviews

Top reviews from our players

Just won £369 from Cashmo!! Lucky lucky lucky! Love their fun games, friendly chat support and quick withdrawal after ID verification. I am a regular of this site :)

Hi MILANANDERSON, Thank you for your great review! Congratulations on your winnings! We are really pleased to hear you are enjoying our games! All of our games are unique to our brand as they are created in house, so you won’t find them anywhere else! All the best, Cashmo Casino

user avatar

Nice site, smooth platform and games, withdrawal is easy and really fast too! Received within a day for my previous withdrawal after verification!

Hi BROWNJOAN, Thank you so much for your fantastic feedback! It's great to see you are loving the games! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/CashmoCasino/ Best wishes, Cashmo Casino

user avatar

Just want to comment about their fantastic customer service for assisting me in payout procedure as I was facing a problem. This company definitely value their customers. Keep up the good work Cashmio!

Hi RYANSTONE, Thank you for your kind words, we certainly appreciate your review. We will certainly pass on your feedback! Congratulations on your winnings! We are always developing and adding new games, so make sure you check in regularly for updates- Stay Lucky! All the best, Cashmo Casino

user avatar

One of the best casinos I've played at, fast payout, easy withdrawal with ID verification. Great selection of games and friendly support team. Overall am a satisfied player. Definitely recommended.

Hi EDWARDHALL996, Thank you so much for your fantastic feedback! It's great to see you are loving the games! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/CashmoCasino/ Best wishes, Cashmo Casino

user avatar

Fast withdrawals and verification! Thumbs up for the great selection of games.
Whenever I need any support their customer service is quick to reply and assist.
So far it's a smooth and fun journey for me playing at Cashmo!

Hi EDWARDHALL995, Thank you for your great review! We are really pleased to hear you are enjoying our games! All of our games are unique to our brand as they are created in house, so you won’t find them anywhere else! All the best, Cashmo Casino

user avatar

The customer service is really good. I love to play the slots at Cashmo. Had some good wins so far!
Will definitely recommend to my friends or whoever likes to play slots. Keep up the great work!

Hi AARON69, Thank you so much for your fantastic feedback and the 5* review! It's great to see you are loving the games! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/CashmoCasino/ Best wishes, Cashmo Casino

user avatar

Had some problem with a withdrawal but their customer service manage to sort it out for me within hours am really impressed! Been playing here for a while and I like that it's trustworthy company and I've been getting winnings, keep it up Cashmo!

Hi NAOMI9090, Thank you for your kind words, we certainly appreciate your review. Congratulations on your winnings! We are always developing and adding new games, so make sure you check in regularly for updates- Stay Lucky! All the best, Cashmo Casino

user avatar

Fast ID Verification
No deposit Bonus
Frequent Bonus offers
Won £50 withdrew no issues, without even making a deposit!
Decent wagering rules.
Enjoyable experience will play at this site again, the games are very different

Relatively slow initial payout
Live chat queues are long
Slow to reply to emails
(Make exemptions due to current climate). No massive issues, I’d like it to be easier to unsubscribe to texts as they are a bit much.

Hi IANWHITT667, Thank you for your kind words, we certainly appreciate your review. Congratulations on your winnings! We are always developing and adding new games, so make sure you check in regularly for updates- Stay Lucky! All the best, Cashmo Casino

user avatar

Started playing this just last week and really enjoyed the games! Depositing is easy. Verification took a bit of time but otherwise a great site to play at!

Hi JAMES601, Thank you for your feedback! We are glad you are enjoying our games! Good luck for in the future! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/CashmoCasino/ Best wishes, Cashmo Casino

user avatar

Currently this is one of my top favourite casinos! Lots of bonuses, fast payout and great support team!! Keep up the good work Cashmo! Highly recommended 👍👍👍

Hi GEORGEH, Thank you for your awesome feedback! We are glad you are enjoying our games! Good luck for in the future! Don’t forget to check out our Facebook page for new game updates & promotions. https://www.facebook.com/CashmoCasino/ Best wishes, Cashmo Casino

user avatar

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