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Campeonbet Casino

Our Rating CasinoRank
6.9/10
CasinoRank
Player Rating 1482 reviews
8.8/10
1482 reviews
Complaint Response 80 complaints
2 days avg. 80 complaints

AskGamblers Quick Overview

Editor’s View

With over 10,000 games, Campeonbet is truly a champion in offering online casino games. Players can find any game they can think of here. And they can do so quickly, as the website navigation is smooth and intuitive. 

The most important pages and links are located in the header, but as you scroll down, you can find payment methods and providers that are available on the website.

What we like
  • Home to more than 80+ gaming providers
  • Good selection of payment methods
  • Live chat is available
What we don’t like
  • Minimum withdrawal amount €100
  • Slow live chat times
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Campeonbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://campeonbet.io/
Established
2018
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Finnish, German, Norwegian, Portuguese, Spanish, French, Italian, Polish
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino
VIP / Loyalty Program
VIP Program

General Information About Campeonbet Casino

Campeonbet Casino is one of those online casino sites where you will never be short of games to choose from. The site is rated highly by AskGamblers and our players, which is evident in our real casino reviews. 

We also noticed that the casino has not only won the coveted AskGamblers Awards but has also been nominated and shortlisted for other awards across the industry, including Best Online Casino. 

So, without further ado, our expert casino review will now go into more detail about why the casino has earned its reputation. 

play video Vido Title
StallCation
StallCation

Complaints

Read the complaints other players have left for Campeonbet Casino. Learn more about complaints.

Show all complaints
Campeonbet Casino - Limits not set
This complaint is regarding serious failures in the handling of my account, specifically concerning my request for account closure and the implementation of mandatory deposit limits.

On 23 October 2025, I explicitly requested that my account be closed and that a daily deposit limit of NOK 10 be applied to my account. I received written confirmation from the casinos representatives stating that my account had been closed. However, it later became evident that this was not the case, as I was still able to log in and access my account.

Despite sending multiple follow-up emails and repeatedly being assured that my account was closed, the issue persisted. Ultimately, I had to contact the customer support via live chat and demonstrate that I was still able to log in. Only then was my account finally closed.

When the self-exclusion period ended in January 2026, I discovered that no deposit limit had been applied to my account, despite my explicit request. Over the past few days, I have contacted the support team twice regarding this matter. On both occasions, I was informed that a deposit limit was in place, which is demonstrably incorrect.

Based on the assurances I received from your representatives—that my account was closed and that deposit limits had been applied—I continued to deposit funds. I therefore expect a full refund of all funds deposited after I was given these assurances.

In addition, I strongly urge the company to take serious and immediate steps to ensure that customer requests related to responsible gambling, account closures, and deposit limits are properly implemented and verified. I find it deeply concerning that such critical safeguards have repeatedly failed, despite clear communication from my side.

I have extensive documentation supporting my claims, including email correspondence and deposit history. I consider the handling of this matter both alarming and unacceptable, particularly given the importance of consumer protection and responsible gambling obligations.

I expect a written response addressing this complaint, including confirmation of the refund process and an explanation of how such failures will be prevented in the future.
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63h left
Campeonbet Casino - Endless requests for documents that are never accepted
Hello. I chose and trusted campeonbet because on your platform it has a good rating and a quick dispute resolution, but it seems that with me their behavior does not reflect all this.
It all started in October 2024, I was already fully KYC verified, VIP member, and I had already made some withdrawals of $1000 (which is the maximum for each withdrawal). Then after some winnings and withdrawal requests that were rejected, the support asked me for documents for the source of wealth (strangely not after my deposits, but only after the winnings, even though I had already successfully withdrawn previously, so nothing changed in my account after the winnings, since the deposits had been made some time ago and before the last withdrawal). I want to point out that 80% of the current balance of my account are my deposits, therefore my money. The deposits were all made in cryptocurrency. In all these months I have collaborated (sending the various requested documents) and waited patiently for the resolution of the issue (unlike them who always responded vaguely, without ever being clear), but now the patience is over, considering that to this day the support continues to ignore me, that is, they no longer respond to my emails.
Before opening the dispute, I wrote 2 emails (1 week has passed), asking for support and a resolution without having to go through disputes or other actions, but I never received a response, and they received the emails, because I received the ticket confirmation email.
Regarding the documents for the source of wealth, initially I asked if the document had to demonstrate a minimum amount, and they told me that the document does not have to demonstrate a minimum amount. So I sent the appropriate document, and they rejected it saying that it does not demonstrate the amount deposited in the casino, even though I had asked this question, so they contradicted themselves. I am not employed, I work as a private individual, so I send invoices to my clients and my clients pay me in cryptocurrency. I sent the invoices, which cover the amount deposited in the casino and the transactions mirror those of my wallet. An external agency certified that the wallets belong to me, and they also certified my SoW (this document was also sent to them). The casino first said that the invoices must have both signatures (mine and the customer), which is not mandatory (I asked a local lawyer) and is not done in 90% of the invoices. The invoice has my signature, and the customer confirms receipt by paying it. Then they said that they are not suitable documents at all...
Finally I sent a loan agreement, and the loan fully covers the amount deposited in the casino + 30%. And despite having to wait 3 weeks for 1 response, and then 3 weeks for another response, their conclusion was that the contract does not adequately justify the amount deposited. Which is not true, because the loan fully covers the amount deposited + 30%. When I asked for explanations about this and why it does not justify the amount (April 9), to this day I have never received any response. Now they just ignore me, I don't even deserve a simple answer. In addition to all this, I also sent documents for a house inherited from my mother and a bank deposit statement. All these documents, fully cover the amount deposited in the casino, and prove my SoW. But the intention of the casino is quite clear, given the long waiting times to receive a response and in the end they are totally ignoring me.
I don't like having to open disputes or anything, but it seems that it is the only way to receive a response from them.
80% of the balance in the account is my money, which I have blocked in their platform for many months and I can't use it. I have only played slots, and I have never broken the terms and conditions.
I have sent some documents as proof, if necessary I can send other documents/emails (that I sent to the casino), example invoices, agency letter, loan agreement etc. And I also have various videos of my account where all pages are visible, recorded in multiple periods.
I hope to resolve the issue as soon as possible and return to using my account normally.
Thanks
staus Resolved
$181073.36

Complaint Statistics

Resolved 72
Avg. Amount $ 3,641
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
8.8/10 1482 reviews

Top reviews from our players

The site offers NetEnt and Play'n Go as biggest providers

They do not handle closure requests, I requested an indefinitely closure and nobody closed the account.
No limitation is possible via the own account.
Live support is constantly offline.
You need to have an account at HiPay for making transactions via credit card.
RTP lower than at other casinos.
Big warning from my side.

Dear customer, Thank you for this review and your feedback regarding our services. Regarding the closure of your account, we are sorry to hear that your request wasn't processed as it should. Please, if you be so kind, send an email once again to [email protected] stating your Campeonbet account username and that you want to indefinitely closure of your account and we'll make sure your account will be closed for life. Our Live Customer Support Service is always happy to help you, everyday 09.00 - 23.00 CET and 24/7 via email at [email protected] and we currently support English, German, Spanish and Portuguese. For Hipay account, that is required only for your withdrawals to ensure a secure a safe transaction. You can deposit your Campeonbet account without the need of a Hipay account. Warm Regards, Campeonbet Team

user avatar

Nice and friendly environment, good selection of games (although the usual NetEnt or Pragmatic not available to play from my location) wide variety of deposit methods, and above all easy withdrawal. Overall a good experience and highly recommended. I had a good time playing with no fear of jurisdiction.

Sometimes the site is no responsive. But overall I can't say anything negative.

Dear customer, Thank you for this review and really appreciate your positive feedback! We try our best to eliminate even the minor technical incidents so that all players can enjoy Campeonbet 24/7 without any interruption. Warm Regards, Campeonbet Team

user avatar

I was attracted to Campeonbet's $10 no-deposit bonus offer I had received in my mailbox recently, so I got myself registered at the casino and claimed that free gift from its Live Chat host. No hassles encountered, got that free bonus money, and lost it all very soon after, as expected, hehehe.

Games selection is very good at Campeonbet Casino, with all the big name providers in the portfolio, so finding your favourite game to play wouldn't be a problem at all. However, the Live Chat service is not available 24/7, so at times, this could cause a slight inconvenience, as I later found out.

After playing that no-deposit money, I then went to the Cashier and clicked on Neteller to make my first deposit and to claim the 100% Welcome offer. A message popped up requesting me to upload my ID document first before making a deposit, so I did that. But to my utter disappointment, as soon as I have finished uploading my documents, they were rejected! I was literally shocked by it! I immediately cancelled my plan to deposit, tried to get some clarification from the Live Chat host, but was informed that it was probably due to oversized uploaded files. What a load of bull! My files were only about 350 Kb each and they have never posed any uploading problems before. However, the host suggested that I send my documents via email instead, and that I did too.

1 week passed after sending in my documents, but not even an acknowledgement email was received from Campeonbet Casino! Were the KYC team sleeping, or merely damn lazy to acknowledge? I then send another email, albeit with some strong words in it to express my anger and disappointment at their lack of response, and at last got a reply back the day after. Not really what I had expected, but the reply was that my documents were not approved - my proof of address, in particular, was rejected! What the argh!

I simply cannot understand the reasoning or the logic behind that rejection, but I presumed that it could be due to country restriction, or whatever else. Nonetheless, I was totally disappointed with the casino's customer support services, with their KYC team acting like a dead log, so I immediately requested for closure of my account, and that got done very quickly indeed! Sheesh!

Dear customer, Thank you for this review; we appreciate all customer reviews regardless of good or bad. We are so sorry to hear that you had trouble with your deposit and your account in general. We only ask for account verification on your 1st withdrawal as this is stated on our T&Cs. This pop up appears you are referring, appears only in withdrawal (never and under no circumstances in any deposit attempt) section of our website; it would be more than welcome and helpful to come back to us via Live Chat or Email to investigate this incident further. Regarding the technical issue, you faced upon uploading your documents, it is a rare occasion which happens due error on the connection from customer’s side. Even though we are trying our best to eliminate such incidents for a “as smooth as possible” experience, there are occasions which this is not possible. Our Support team correctly instructed you to send an email with your documents as this is our alternative option we offer to our customers. Also, regarding the response time from our KYC department, this is something we are currently working on since team is really busy and some delays can occur, especially if the documents cannot be easily clarified and approved. In general, our KYC process takes less than 48hours and we aim to lower this time-frame even more. We always remain at your disposal for any further inquiry or question. With the warmest regards, Campeonbet Team

user avatar

Good variety of slot games, also they have live casino games. German language support and they add your loses back automatically after week is completed.

There is no mobile app. their mobile version is good though but sometimes can not login via mobile.

Nice and friendly environment, good selection of games in casino, descent sports book, wide variety of deposit methods, German speaking support as well, overall a good experience

No mobile app, lack of some prestigious providers in casino

Thank you for contacting Campeonbet! Soon we'll introduce some really popular casino providers so stay tuned ;)

user avatar

Good selection of games
Live casino
Selection of sports very good

Netent games not available uk
Live chat not available at times stated
Wagering requirement on bonus 90x

Thank you for contacting Campeonbet! We always try to find ways to improve our services and your feedback is really valuable for us. Netent is in fact not available in the UK for now but soon players from the UK will have the opportunity to play Netent games via our website. Also, Live Chat will get extended hours so that customers can instantly get in touch with us.

user avatar

When you are loosing and contacting support, they are adding you no deposit bonus without waiting of any needed confirmations of other departments. Never seen in other casinos I am playing with.

No Freespins offer at all. Prices of tournaments could be better

Thank you for contacting Campeonbet! We always try to improve our services! Freespins are offline at the moment but soon will be once again available; in the meantime we offer numerous bonuses either with deposit or to our loyal customers which aren't exactly freespins but you can play for free on your favorite casino slots.

user avatar

Good selection of games, easy to navigate the website.

Slow support, they claim to have livesupport up and running 9-21:00 CET but thats false, multiple times they have had it offline when I've been online. Withdrawing is a hassle since it has to be withdrawn to a bankaccount, and you can only withdraw 1000€, then wait for the 24hour pending time is done, and then make your next withdrawal. Its a HUGE timewaste and I suspect its so that people dont withdraw and only spend their money instead. Livesupport is decent, I've had good experiences but mainly bad. Mail support is not that much faster and their replies speak volumes about their english..

Thank you for contacting Campeonbet. Thank you for your valuable comments and your feedback. We always try to find ways to improve our services. Our support service is already in the process of completely updating; that includes different languages for players to communicate as well as extended operating hours. Also, we are deeply sorry for hearing about your discomfort about the bank transfer withdrawal. This is also under heavy improvements that you'll soon get notified. Stay tuned ;)

user avatar

Nice selection of games and also access to most live casino companys

If playing from the UK you can’t withdraw back on your card it has to Be foreign bank transfer which I have never done so I’ll update you when money goes in also max withdrawal is £1000

Thank you for contacting Campeonbet. We would be more than happy to have an update on your bank transfer; we perform numerous transactions via bank transfer and we have never encountered any issues.

user avatar

Decent selection. But That is about it. The rest is pretty crappy.

Can't opt out of communications, only option is to close your account. Seriously? How lame. It's the most dumbest thing. Also, email communication does not contain an opt out link. Worst place I ever signed up at unfortunately.

Dear Customer, Thank you for contacting Campeonbet. Regarding your comment about no unsubscribe options will like to let you know that you can do this via your account. Also, you can contact our Customer Support and they will be more than happy to do any opt-outs for you.

user avatar

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