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Campeonbet Casino - Pending withdrawal for over 3 days

RESOLVED

Complaint Info

Disputed casino

Campeonbet Casino

Amount

€ 2000

Alexxbeastt Denmark
3 weeks ago

Dear AskGamblers.

I won 2000 euros and made my first withdrawal request 16/4 on for 1000 euros since it's the max per day.

This was canceled, and they were asking for more documents. A passport next to my face, which I sent and was verified.

I made a new withdrawal request, and this was over 3 days ago when this complaint was approved, and it's still pending. I don't think they have any attention paying me.

According to them withdrawal request will be processed within 1-3 days, and weekends also count as days, see the attached document I had with Livesupport.

My account is already fully verified + extra documents (see attached document).. I deposited without any bonuses and wagered my money way over x3 times..

Please help me get my 2000 euro out and solve this problem with Campeonbet Casino.

Alexxbeastt Denmark
3 weeks ago

Status is that they finally proccessed my 1st withdrawal after 4 days. I still havent received it yet, but I guess banktransfer can take some days.

I made my second withdrawal earlier today waiting for it to be processed.

I want to keep this complaint open to all is clear and i received the money on my bank account.

3 weeks ago

Dear Alexxbeastt,

Thank you for your patience, and we sincerely apologize for the delay you experienced.

We would like to inform you that your latest withdrawal has been successfully completed on our end.

Please note that it may take 3–5 business days for the funds to appear in your bank account, depending on your bank’s processing times.

Should you need any further assistance, we remain at your disposal.

Kind regards,
The Campeonbet Casino Team

AskGamblers
3 weeks ago

Dear @Alexxbeastt,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Alexxbeastt Denmark
3 weeks ago

I got my first payment, and my second withdrawal request has been aproved. I will let you know when i received my second payment and this complaint can be closed.

Alexxbeastt Denmark
3 weeks ago

I received my money. Thank you askgamblers. This complaint can be closed.

AskGamblers
3 weeks ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.