- Live chat is available
- Mobile friendly design
- User-friendly filters in the lobby
- SSL encryption
- Limited live chat hours 10am - 11:30pm
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Boo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Boo Casino is an online casino owned and operated by Green Feather Online Limited. There is something to suit everyone as the casino offers some fantastic games from the likes of 1x2Games, Betsoft, Blueprint Gaming, Evolution Gaming, Fugaso and others. The lobby is packed with different variations like video slots, table games and they have a live casino as well. The sites primary language is in English but it supports several others too. Players can open the casino instantly through a web browser and they have a mobile casino too. Boo Casino is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions which will exclude certain players from opening an account here. The full list of restricted countries and territories can be found under ‘more casino details’.
Mobile Gaming
Of course, there is a mobile version of the site for players who prefer trying their favourite games on the go. There’s no app needed to play, members can just use the same log in details as the mobile version and log in using a compatible mobile browser.
Security and Fairness
When it comes to security, the casino takes this seriously which is why they use industry-standard SSL/TLS encryption connections. This protects the transmission of both personal and financial transactions.
They also use a random number generator which makes sure the game available here always produce fair and random results.
- E-Wallets 0-1 hours
- Bank Transfers 4-6 days
- Card Payments 4-6 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
The casino is home to over 1000+ games, those include hundreds of video slots from some well known software providers such as Betsoft and Fugaso. Games can be easily filtered by each individual provider which makes it easier to browse. The casino lobby features a search filter for players who know exactly what games they are looking for. Players can enjoy titles here that include the Immortal Romance slot, Book of Gold Double Chance slot, Bonanza slot, and many others.
If anyone is looking to try games other than video slots then they’ll enjoy the selection of table games that are here instead. There's a lot of different games of blackjack and roulette with various themed tables for all kinds of tastes. There are other table games too which include card games and ones like Baccarat.
Players who do prefer betting with cards may like video poker games instead. These are also available through the casino lobby and include Bonus Deuces Poker and Deuces & Jokers Poker.
Live Casino
There is a live casino here as well so if players like betting with a real-life dealer they can try these live games which are available from the likes of Evolution Gaming. Both male and female croupiers host the games which include Live Roulette, Live Baccarat and Live Blackjack.
Support
Anyone who is looking for help and assistance can contact the casinos customer support team. For instant help, players can open their live chat facility where a friendly agent will be available to help between the hours of 10am - 11:30pm. Players will still be able to contact support outside of these business hours by sending them an email instead.
Complaints
Read the complaints other players have left for Boo Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear Nikita8, Thanks so much for your kind words! We're thrilled to hear you're enjoying the tournaments, free spins, and loyalty rewards — and that signing up was a breeze! We appreciate your suggestion about adding more payment options. It's great feedback, and we're always working to improve convenience for our players. Thanks again for being part of Boo Casino!
Boo Casino has a nice variety of games, and I really like the loyalty points program. The deposit process was smooth, but I’d love to see more payment options added. Overall, it’s a solid choice for gaming.
Thank you for your thoughtful review! We're so glad to hear that you're enjoying the variety of games at Boo Casino and that the loyalty points program is a highlight for you. We also appreciate your feedback about the deposit process and will certainly consider expanding the payment options available in the future to make the experience even better for our players. Your satisfaction is important to us, and we're happy to be your solid choice for gaming. Thanks again for sharing your thoughts with the community! Regards, BooCasino
Great Layout, easy mobile access and navigation. Also, lots of FS weekly, things i don't see that much elsewhere and they have a good amount of depositing method
Be sure to read the T&c carefully when depositing for a bonus. I Have lost decent gains a few times because of this. i should have been more careful because some terms of max $ per spint can be different from 1 bonus to the other but if you take time to read the terms, you will be ok.
The customer service can be hard to reach.. expect a hour or 1h and a half to get someone and not AI. I Think that most casinos look a like a little bit and offering a great a quick response customer service can really make you stand out in the online casino world..
Withdrawing is also a pain here, unfortunatly.. they tell you withdraw will be process under 5working days but it takes longer .. i asked a withdraw almost 8 days ago and i havent heard from them or had any update to know what's going on.
Am a bit disappointed by this casino because i liked it at first but any casino that will leave a withdraw pending for more then a week in 2025 is a big No,No .. those thing where happening in 2010. Only withdraw method is a bank transfer .. if they would offer other ways to withdraw, am sure that waiting time could go down a lot !
I really hope thing changes over there because I'd like to stick around.. i have fun when i play there
Thank you for your feedback! We're glad you enjoy the layout, mobile access, and our free spins. We appreciate your reminder about reading the terms and conditions carefully, and we understand your concerns about customer service and withdrawals. We’re working on improving both response times and withdrawal methods to make your experience better. Your patience is greatly appreciated, and we hope to continue providing you with a great experience moving forward. Regards, BooCasino
Boo Casino has been a solid choice for me. Lots of tournaments and bonuses, plus the loyalty points program is a nice touch. The sign-up process was quick, but I do wish they offered a wider variety of payment methods.
Thank you for your great review! We're so happy to hear that you’ve had a solid experience with Boo Casino, enjoying the tournaments, bonuses, and loyalty points program. We appreciate your feedback on the payment methods, and we’re always looking for ways to improve, so your suggestion is noted. Thanks again for your support, and we look forward to continuing to provide you with a fantastic experience! Regards, BooCasino
Excellent casino, lots of tournaments and bonuses. Loyalty points by saving and you can also become a vip customer. I suggest to everyone. You can get in touch quickly in the chat.
Dear Fero75, Thank you for the fantastic review! We’re thrilled to hear that you’re enjoying our tournaments, bonuses, and loyalty program. We appreciate your recommendation and are glad our chat support has been helpful. We’re always here to ensure you have the best experience! Happy gaming! Regards, BooCasino
They cheated me, I deposited money and got a bonus. when I won and met all the requirements on their website to withdraw money, I received an email that after verification it turned out that I had not met some conditions and I would not receive any money. For me they are just scammers, I do not recommend Boo Casino.
Dear Banan1978, We are sorry to hear about your disappointing experience with our casino. Please note that all of our bonus offers come with betting rules and terms that help us maintain a fair gaming environment. Adhering to them is crucial when it comes to withdrawing any winnings. Any relevant terms and conditions are made available to players to read and acknowledge before participating in any promotion to ensure transparency. If you still have any concerns, feel free to reach out to our LiveChat support for assistance. Regards, BooCasino
Always an excuse not too pay out. The 4th time this year and this time I talked to them about the $1400 pending on Thursday 28th march and they said it was fine and would take up to 5 days to process but today, LOW AND BEHOLD, my withdrawal was rejected and they gave me 10 dollars back! THIS IS THE 4TH TIME. deposit there ALLLL the time among boo and their sister casinos and for the fourth time when I've gone to withdraw over 1000 my withdrawal is just gone a couple days later. Live chat is a absolute NIGHTMARE sometimes leaving Mr waiting for hours. And when I do try get a resolution chat is incompetent. DO NOT PLAY HERE if u like to withdraw more than 1000$
Dear Arabellababy 1, Thank you for taking the time to leave a review. We are sorry to hear about your experience with us and sincerely apologize for the inconvenience caused. The casino may reject a withdrawal if the applicable terms and conditions have been breached. You should have received a notification to your email explaining the reason for such decision. Our LiveChat support team is available 24/7 to assist with any questions or concerns you may have. Best regards, BooCasino
Boo casino chat kept telling me to deposit large amounts of money a lot of times... I deposited and deposited and games I usually play would Not win anything or even connect to bonuses, especially on another game I play... I felt scammed of approx $6000 and I told Boo it didnt seem normal as their regular chat POP UPS told me to keep depositing LARGE amounts of money... They kicked me out when I had a concern about it... They show up sort of thing... I then when to Malta Gamming authority... I heard nothing back... what is MGA doing really?
Dear Leeza, We sincerely regret to hear about your experience and understand your concerns. Our goal is to provide a fair and enjoyable gaming experience for all players. Please note that our support agents are trained to assist and guide, but they do not encourage excessive depositing. Additionally, we encourage responsible gaming and offer tools to help manage your spending. We take all feedback seriously and are committed to providing the best gaming experience possible. Should any concerns arise, our LiveChat support team is available 24/7 for assistance. Best regards, BooCasino
Being Franco, I'm going to write something here, because the space cannot be left blank. The deposit is fast and although some games are missing, Boo offers a large range of live games and Slots
Here, I'm going to write the worst thing about the Casino! 1 - If you are looking for a quick WITHDRAWAL, do not invest in this site. Critical here, the method, agility and bureaucracy. There is only ONE METHOD available at the time of withdrawal. I'm talking about the bureaucracy, because they do the following:
You request the withdrawal, then they ask you for the documents (It is worth mentioning that when opening the account, the documents were sent).
Then, 3 days are asked to analyze the documents and they send NOTHING notifying and the withdrawal remains pending. And only after verifying the documents and the account, the withdrawal goes to an evaluation that takes 3 to 5 working days! As if that weren't enough, each operator you call has a different view and information. In other words, it's the worst experience I've had, in relation to Casinos!
Hello Levi1187 Thank you for your comments. Our verification process is a standard procedure which protects both players and the casino. Once your account is verified, future withdrawals should be more efficient. While we understand that, at times, the initial withdrawal process may seem demanding, it is done to establish trust and uphold the integrity of our casino's operations. The verification process is a crucial aspect of maintaining a secure and responsible gambling environment. It ensures compliance with regulatory requirements and helps prevent fraudulent activities, such as identity theft and money laundering. Our casino is licensed by the Malta Gaming Authority (MGA), which enforces strict guidelines to ensure fair play, player protection and responsible gambling. They continuously monitor and supervise licensed casinos to maintain high standards of operation. Regards, Boo Casino Representative.
Well, where do I start?
1.) VIP Department first off lied to me about the Black VIP upgrade . I made the required amounts if not even more $3000-$3500 in deposits to be upgraded from Platinum Status. The agreed amount was $2000 between November 2022-December 2022 on a phone call with their Supervisor (Stephanie) who agreed on this. Since filing the complaint over a month ago now, their department tells me that all phone recordings were not functioning at the time I called. How convenient for them.
2.) Their Chat reps ask you to make deposits which are illegal, to begin with. For example seeing the Clients/Customers they are coaxing to spend more/deposit more could have a Gambling problem. Their competition who I have been with for 5 plus years and am also a VIP member has told me these tactics from their chat site are grounds for having their license suspended or removed.
3.) Tried to resolve this issue with their department internally before filing the complaint, but after requesting roughly 30-35 times for the VIP/Supervisor Department to contact me via Reps in Chat and by email, they proceed to Ghost or blatantly ignore my requests.
This right there shows a pattern proving their guilt on this issue.
4.) One of their Chatbox Reps (Maria), said in one of our chats that the reason they are refusing to contact me is because I’m not making enough deposits. Again that’s a huge NO when it comes to being a licensed regulated casino site. Again why would I make additional deposits when they didn’t honour their end of the Deal.
5.) One of their VIP reps (Mark) then did the Coward reply (email) instead of talking directly on the phone to me, and said because I told their Supervisor Stephanie via email I was no longer interested in pursuing Black VIP due to the ghosting back in November but yet I made the required deposits, actually made more deposits than needed to be upgraded, that this is the reason why I won’t be upgraded. Again this should have no effect on being upgraded seeing the agreed upon amount during our phone call was full filled on my end.
6.) I have now been waiting for over a month since January 20th when I closed my account for all emails, chat history and phone recordings since February 2022 till present to be released to me so I can then forward the information to Ecogra for them to take over the complaint. Still receiving excuses to why they are not releasing it. I’m now just waiting for the next unbelievable excuse/reason to this whole situation from them.
Do not support this Fraudulent, Incompetent, Shady Tactics site.
Hello All, We would like to reply to this review with our standpoint. During the time the player has played with us, he has been advised that a VIP upgrade is at the discretion of the casino, therefore, cannot be guaranteed to any player. As it stands, the player was twice offered help with upgrading to black level and twice declined these, close to them being realised. The last time was just over a month ago. We have reviewed the communications with the player, but we found neither an email sent by our Support Team nor any chat informing them of successfully upgrading to the Black level VIP status. In regards to their request for the disclosure of communications between us, we have gathered all the available data and sent this on to them. We are unable to get copies of the calls between our staff and yourself regarding your upgrade, as there was an issue with call recording. In fact, we were unable to access any recorded calls with you. As has been advised to you previously, should you take this complaint further, an audit of our services would find this to be true. For a long period of time, you have claimed bonuses that have superseded your deposits with us. Eventually, we were not able to grant you the same amount any longer and our agents advised you to deposit further to claim more bonuses. We do not under any circumstances force or push players to deposit further. However, this player repeatedly came asking for further bonuses and was informed that he can claim more by making further deposits. Boo Casino Representative.
Boo Casino News
Read all news about Boo Casino, check for updates and stay tuned for exclusive bonuses.
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Boo Casino has been a great choice for me, especially with all the tournaments and free spins they offer. The sign-up process was quick and easy, and I love earning loyalty points. The only thing I’d suggest is adding more payment options to make it a bit more convenient.