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Bob Casino

Item: Bob Casino
Rating: 7.1
Author: Bojana D.

The casino is restricted in your country.

Our Rating CasinoRank

7.1/10

CasinoRank

Player Rating 255 reviews

8.5/10

255 reviews

Complaint Response 23 complaints

1 day avg. 23 complaints

What we like

0-1 hours withdrawal time frame
Various withdrawal methods
Mobile-friendly
Live chat available 24/7

What we don’t like

Some country restrictions apply

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Bojana D.

Bob Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.bobcasino.com

Established

2017

Licences

Malta Gaming Authority

Company

N1 Interactive Ltd. Casinos

Affiliate Program

Playamo Partners

Languages

English, Finnish, German, Norwegian, Polish, Portuguese, Spanish, French, Russian, Japanese, Chinese

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Payz, MasterCard, Neteller, Paysafecard, instaDebit, Visa, iDEAL, QIWI, Trustly, Skrill, WebMoney, Yandex Money, iDebit, Promsvyazbank, Cubits, Svyazno, Zimpler, Comepay, Maestro, Neosurf, Rapid Transfer, Interac, Euroset, EPS, Sofort, ecoVoucher

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, MasterCard, Neteller, instaDebit, Visa, iDEAL, Sofort, Payz, Skrill, WebMoney, iDebit, Cubits, Comepay, Trustly, Paysafe Card, Yandex Money

Withdrawal Fees

Withdrawal Limit

EUR/USD 4,000 per day, EUR/USD 10,000 per week, EUR/USD 40,000 per month

Currencies

Canadian dollars, Euros, Norwegian kroner, New Zealand dollars, Polish zlotys, US dollars

Pending Time

0-12 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers 1-7 days
Card Payments 1-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

NetEnt, Evolution Gaming, Betsoft, Genesis Gaming, Yggdrasil Gaming, Rabcat, Playson, Amatic Industries, 2 By 2 Gaming, Amusnet (Former EGT Interactive), Big Time Gaming, Endorphina, Booming Games, Quickfire, Pragmatic Play, Just For The Win, Iron Dog Studios, Authentic Gaming, Play'n GO, Quickspin, Thunderkick, Electric Elephant, 1x2Games, 4ThePlayer, BGaming, Elk Studios, Fantasma Games, Golden Hero Games, Hacksaw Gaming, iSoftBet, Kalamba Games, Nolimit City, Northern Lights Gaming, Oryx Gaming, Pocket Games Soft, Playtech, Push Gaming, Games Global, Red Tiger Gaming, ReelPlay, Relax Gaming, Spinomenal, Swintt, Tom Horn Gaming, TrueLab Games, Wazdan, Win Fast, AceRun, Spin On, RubyPlay

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

Bob Casino is an online casino powered by games from NetEnt, Betsoft, Evolution Gaming, and others. Players have instant access to all the games straight from a web browser or from the Bob mobile casino. The casino offers conventional currency methods as well as accepting bitcoin and is available in several languages. Bobs Casino are licensed and regulated by Malta Gaming Authority.

Restricted Countries and Territories

Various country restrictions apply when accessing this casino. For the full list of countries whose players cannot join Bob Casino, please see the list below.

Virtual Games

Players have a large selection of video slots to choose from with titles from the likes of NetEnt, NextGen Gaming, Betsoft and other popular names. Games can be categorized by provider or players can use the in-built search feature. Some of the casino's popular games include the Fruit Warp Slot, Elvis Frog in Vegas Slot and others.

For those who prefer table games, players can choose from a large selection of blackjack and roulette variants as well as baccarat.

There are is also a selection of video poker games available. The casino features action games, as well.

Live Gaming

Live games at Bob Casino are powered by the popular Evolution Gaming and games are available with a live dealer around the clock. These include Live Roulette, Live Three Card Poker, Live Blackjack and others.

Mobile Gaming

Bob Casino also offers fully optimized mobile gaming. A selection of games are adapted and can be played straight from a mobile browser from a smartphone and tablet device.

Support

Players looking for assistance can use the casinos live chat facility open 24 hours a day, 7 days a week. Other forms of support include an online contact form.

Security and Fairness

Bob Casino utilizes SSL encryption to ensure players’ personal and financial details are kept secure at all times. A random number generator is also used so players can play safe in the knowledge that the games will be random and fair.

Complaints

Read the complaints other players have left for Bob Casino. Learn more about complaints.

Show all complaints

Submit complaint

Persistent Issues with Withdrawal Requests for Over Two Months

For the past two months, I've been experiencing persistent issues trying to withdraw €2,000 from my BobCasino account. This is particularly concerning as my account is fully verified, and I had no issues with withdrawals prior to this period. Each attempt to withdraw results in the system canceling the request, displaying the message 'Withdrawal request canceled.' Despite following the given advice to retry, the issue remains unresolved.

The prolonged delay of two months in accessing my funds is excessive and highly inconvenient.

As a verified account holder who previously had successful transactions, I urgently require assistance to resolve this situation and ensure the successful withdrawal of my funds.

Resolved

€2000

The winnings are not paid

Hello. The winnings are not paid. The situation is this. I won $ 45,000. At first I was accused of a multi-account. But it is not. I passed all the checks. Although all bonuses were canceled, which I also consider a violation on their part. In the terms and conditions, a withdrawal limit of 4000 is written. $ per day, $ 10,000 per week. 40,000 $ per month. The first week paid without problems. 10,000 $ received. Now requests for payments are canceled. They write that the problem is on the side of the payment system. She rejects the payment on my part. Although from others online casino payments come without any problems to visa and webmoney.

Resolved

$35000

Withdrawal not apporved

I have a withdrawal standing out allready more then 48 hours and support agent is telling me 2 days in a row that the finacial department will aprove my payment shortly. My acoount is verified, all documents are approved and I did not use bonuses for my winnings.

I hope they will solve my problems shortly, because this not a fast cash out like they promise on their website.

Resolved

Withdrawal of €7254.50 delayed for over a week

I have a verified account at Bob Casino and already made several withdrawals, which were usually processed within 2 days.

Now my latest withdrawals are stuck for over a week and still pending. I already contacted the support twice, but they only told me to wait and that they forwarded my request to the payment department. The payment department never replied and no one can give me an approximation of when I can expect my money.

It's a shame their support can't handle this and they are forcing me to come here and try to resolve this.

Resolved

€7254.5

Issues with cashout

I have been trying to do a cashout with Bob casino for the pass to weeks of 1500 dollars and for some reason the keep canceling my request. I have proof of the history and cashout and documents which has been approved by them. They keep saying that my withdrawal was cancel by user which I never did and or other, which when I text them, they say to try withdrawing again. Then they will say that the cashout method was not used in my region.

Resolved

$1500

Casino don't pay for Maxquest tournament

Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 5073326

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 5th . so i won €40 not bad .

It's been 1 weeks ago since i won .
but i havent received any money

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A

Resolved

€40

Waiting for weeks on a Max Quest Tournament prices

Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A

Resolved

€320

Stalling on €8,000 payout for over a week

Deposited eur6200 with Mastercard one night on several deposits total. Deposited with Mastercard becuse they stated they pay winnings to Mastercard from my country, Sweden.

Won back on last deposit. Ended up 7-8000k. First I had to wait several days pending on my cashout. Then after complaining they say they cant pay out or refund to Mastercard.

They say I should use bank transfer.

Did this on wednesday 23 eur4000 max as they told me on wednesday. Accepted on thursday. Then another eur4000. They told me 5 business days wait. (its IBAN and EUR so never takes more than a day if they pay (eu regulations))

I had a feeling right from the beginning this will be stalling.

So now Im here on day 6 for bank transfer. Plus the stalling on mastercard. No money and live chat cant connect me with payout department. Not even give me a mail to them. They dont communicate with players. And no timetrame.

Bob, refund my eur6200 mastercard deposits. You can do that.

Then wire the rest.

You are not helpful at all.

Resolved

€8000

Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

Resolved

Self Exclusion issues

Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.

Resolved

€1850

Complaint Statistics

Resolved 22

Avg. Amount $ 56,094

Avg. Complaint Duration 5 days

Avg. Response Time 1 day

Review this casino

Share your thoughts with other players

Player rating

8.5/10 ● 255 reviews

Top reviews from our players

Nollag

1 year ago

10/10

When i first played here in 2019 and now the website has improved a lot! The UI is amazing now and the lags back then and now have a huge difference. The bonuses are more and you can actually make money with the bonuses.

Back then the bonuses were only for fun.
But what I like most is that the withdrawal process has become much faster than it used to be. I had the funds within an hour.

Dear Tric14m, Thanks for your review! We're delighted to hear how much you love our mobile app and the massive game selection. It’s great to know that even the withdrawals have been quick for you. We’re happy you didn’t encounter any weaknesses, but if you ever do or have any questions, feel free to contact our support team. Best regards, Bob Casino Team

Bob Casino 1 year ago

Tric14m

1 year ago

10/10

The mobile app is my favorite so far and i really don't know any other online casino with such cool features. The game selection is massive and i really like the UI. My favorite games to play is the slot games and i love the bonus features.

I didn't see any weaknesses here at all. Even the withdrawal of funds is quite fast. This is not always the case, but in most cases, I did not wait longer than 2 hours.

Bob Casino 1 year ago

Debenev1

1 year ago

10/10

My friend recommended me this website and i really like it. The UI is pretty cool and i get a retro vibe from here. There are really cool games that I got addicted to playing.

Few problems i had here and the major one is the withdrawal. The first time it took about a week and customer support really helped me, second time it took 3 days which is better for sure but i hope i can do a withdrawal the same day.

Ckarlen

1 year ago

9/10

I love free spins here and the slot games are crazy good! Customer support is always available and i've only had some minor issues here. The Fruit Warp Slot is my favourite so far and i hope they never change or update this game.

I wish the withdrawal process was quicker since it tends to take quite a bit of time. It would also be great if they could offer more bonuses, as that could make things a lot more exciting and engaging for players.

Stentin

1 year ago

9/10

I've been here since 2018 and the way this casino grows is amazing. The game selections back then and now are out of this world and i consider myself as a loyal user.

I would like to see some more developments in the mobile app as i think it's better to play on the site then the app. I feel like that's happening soon as more users are playing through their mobile nowadays.

Ched3r

1 year ago

8/10

I've been playing here for a few months now and i really like the variety of games available. The Fruit Warp Slot is my favorite game to play and i made some good wins here.

The only downside is that withdrawal took several hours. I thought i'd never get them but i contacted the customer support and all went well after 9 hours.

Vishrocks

1 year ago

1/10

There is nothing to like as this is a scam casino. They take the deposit and never show up on account. They don't have the deadline to solve your questions so they can take lifetime to reply with same answers that they are checking.

Never deposit any money to this casino.
It is a fake casino. I deposited my money to this and money got deducted but never showed up on my account. They kept saying from 1 month that they are still investigating the issue but they never returned the money or showed up on my account. It's a big scam . Please don't fall for it.

Hello Vishrocks, We’re sorry to hear about your experience. We notice that this isn’t the first complaint you’ve had. Have you reached out to our support team directly regarding this issue? We would like to review your situation and see if we can assist. Please contact our support team so we can look into this further and work towards a resolution. Best regards, The Bob Casino Team

Bob Casino 1 year ago

Cynal

2 years ago

9/10

Awesome casino, it's one of the best in my opinion. Never had any big issues with it. The staff is efficient especially Ilona who's always helpful and really takes care of her players. Good customer service, very fast withdrawals, great winnings!! You must try it!! Keep up the good work!!

The only thing missing is a customer service by phone. You can only speak to an agent by the chat. It would be nice to talk to someone since sometimes it takes time to explain your request by writing

Hello Cynal, Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your experience with us, and we appreciate your kind words about Ilona and our team. We’re always striving to improve and your suggestion about adding phone support is valuable. We’ll take it into consideration as we continue to enhance our services. If you need any further assistance or have more feedback, feel free to reach out to us. Best regards, The Playamo Team

Bob Casino 1 year ago

debbiwilde85

3 years ago

10/10

Everything works fine, never had any problems with them. The site is visually beautiful and easy to use - it will be easy for a beginner to understand. There is a good selection of popular games to choose from.

I would like the Withdrawal of winnings to be faster, as it takes a lot of time. Also, I would like to see more bonuses, then it would be more interesting here.

Hello debbiwilde85, Thank you for your fantastic review! We’re glad to hear you find our site visually appealing and user-friendly, and that you appreciate our game selection. We understand your concerns about withdrawal times and bonuses. Please be assured that we are constantly working to improve our services, and your feedback is invaluable. We’ll take your suggestions into account as we strive to enhance your experience. If you have any other comments or need assistance, don’t hesitate to reach out. Best regards, The Playamo Team

Bob Casino 1 year ago

cjb30

3 years ago

3/10

The only thing good about this casino was my VIP manager Olivia she was so attentive always gave me free spins extremely understanding and always has like awesome emails sent unexpectedly. She is pretty much the only thing I Like About Bob Casino unfortunately I've been playing here for a long long time and I never won until recently so that's a fortunate thing the unfortunate part will go in what I dislike about this casino.

So to continue very poorly managed customer service unable to verify and confirm accounts cancels your withdrawal every time there's a question they need answered then you fall on the bottom of the queue which then could take hours on end before you actually get some type of resolution but even then it never actually does get resolved.
I've recently won a little bit and I went to withdraw and all I have been given is a load of crap about a debit card that didn't have my name on it that they needed proof of but I never even used it I used it once and it was like months ago and that wasn't even the card I deposited with so that was the reason for not proceeding with my withdrawal and they wouldn't proceed without so I had to like dig out some stupid form with the card name and the card number and whatever and still I'm still waiting.
I will not be recommending this casino to anybody although the interface is nice and Olivia is awesome this doesn't weigh enough for me to continue playing here.

Hello cjb30, Thank you for taking the time to share your feedback. We’re glad to hear that Olivia made a positive impact on your experience with our VIP services. We understand how frustrating this situation must be, and we will review your case to ensure that such issues are addressed promptly. Please contact our support team directly if you need any further assistance. Thank you for your patience and for giving us the opportunity to resolve this matter. Best regards, The Bob Casino Team

Bob Casino 1 year ago

Bob Casino News

Read all news about Bob Casino, check for updates and stay tuned for exclusive bonuses.

Promotion Race Your Way to a Daily Share of €500 and 500 Spins at Bob Casino

The Road to El Dorado is a brand new race at Bob Casino, and if you find the treasure, you could win a share of €500 plus 500 spins every single day. To get in, playing your favourite online slots is all it takes, and if you win the race, you win the prizes.Old Bob Can Show You the WayWe've heard that Old Bob knows where the treasure is, and he can show you the way. The prize pot will reset every day, and a new race begins with some mind-blowing prizes: €500 in bonus cash and 500 in bonus spins every day.You can pick any slots at Bob Casino to enter, and your main aim is to collect as many points as you can to secure a place on the leaderboard.Race to the finish line against your fellow opponents, and whoever makes it to the top wins!The race is open to everyone, but you must have made at least one deposit to participate. If you haven't already done so, you can now sign up at Bob Casino, hit register, deposit, and you're in!Claiming Your Race Points is EasyAll you have to do is play the games you already know and love, or you can try some new ones, whichever ones tickle your fancy. You'll earn 1 race point for every €1 you wager, so if you wager €100, that's 100 points, and so on.Bob also requires you to make a minimum bet of €0.10 to participate in the race. The casino will tally up your points and place them on the leaderboard for you to check. If you end up in any of the winning positions, you will see your name high on the leaderboard.Money prizes in the race will be credited with a 3x wagering requirement, and any winnings from the bonus will need to be wagered 5x. Spins will be credited on The Dog House Megaways Slot, and you'll have 14 days to complete the wagering.Before you start spinning, remember to check the full Terms and Conditions as they apply to this specific promo.Old Bob relies on you, so don't let him down, so visit the casino and get involved.

Big Win A Player Cashes in on €1M at Bob Casino!

Bob Casino are full of great news today! For starters they’ve just had their biggest win in history as one of their lucky players bagged a total win of €1,000,000 playing one of their popular online slots. In addition to that the online casino has now been localized and they’re giving away a brand-new Jaguar XE.Player Wins Big at Bob'sIt’s gone down as the biggest win in the history of the casino as one player cashed out a very impressive €1,000,000+. It all started as the lucky user played the popular Reactoonz Slot. A player brings their total winnings to over €1,000,000 playing Reactoonz at Bob Casino.And what’s even more impressive is the player managed to bag a huge €333,460 from one single spin! Sending massive congratulations from the entire AskGamblers team. RelocatingNow, moving on to the next bit of news that the casino has now localized their casino to Czech. It now means their site interface and newsletter will be in Czech and Czech Koruna will also be available as a new payment method. They’ve confirmed that they are now fully ready to welcome all their new players from the Czech Republic!Win a Jaguar XEFinally, before we let you go we just wanted to let you know that soon you’ll have the chance to win a top of the range Jaguar XE. In just one and a half months the casino will launch their special promo and you will want to be a part of it so don’t forget to visit Bob Casino to get in on the action. And, as always, you’ll still be able to enjoy great prizes and promotions with fair terms. Who knows, you could even be their next millionaire.