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BlueChip Casino

Our Rating CasinoRank
7.9/10
CasinoRank
Player Rating 93 reviews
8.6/10
93 reviews
Complaint Response 52 complaints
2 days avg. 52 complaints
What we like
  • Home to leading providers
  • Plenty of payment options
  • Accepts cryptocurrencies
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BlueChip Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://bluechip.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

BlueChip Casino is an online casino offering a catalogue of games like video slots, table games, virtual sports and a live casino. Players will be pleased to know there is a long list of software providers! There are big industry names like Play’n GO, NetEnt, Microgaming, Red Tiger Gaming, Elk Studios and more. 

The site is available in English and can be enjoyed on most mobile devices for convenience on the go. The casino is also fully licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Australia, the Netherlands, Russia, Spain, Switzerland, Ukraine, the United Kingdom and the United States. 

Players can also refer to the casinos' terms and conditions or ‘more casino details’ below for more information. 

Mobile Gaming

Players can also enjoy their mobile casino through most iOS and Android devices as there is an app available to download. Mac users can also download the BlueChip app for access to their favourite games.

Players can also load the casino or register an account through a mobile browser, in case they don’t want to store the app. 

Security and Fairness

When it comes to security, players can rest assured they have picked a safe online environment. The casino uses high levels of SSL encryption to keep personal information and financial transactions safe at all times. 

Players can also enjoy fair games. The casino uses a random number generator to determine their game results so they are always fair

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for BlueChip Casino. Learn more about complaints.

Show all complaints
BlueChip Casino - Continuous Delay in Withdrawal Processing
Dear AskGamblers Team,

I am submitting this formal complaint against Bluechip Casino regarding the continuous and unjustified delays in processing my withdrawal requests.

I placed four withdrawal requests, starting from 24/08/2025, but none have been credited to my account to date. The pending withdrawals are as follows:
• ₹44,900/-
• ₹45,000/-
• ₹45,000/-
• ₹45,000/-

Total Pending Amount: ₹1,79,900/-

My account is fully verified, and I am a long-standing player at Bluechip Casino. These problems started only after I won a significant amount, after which my withdrawals have been deliberately delayed.

When I enquired with support, I was told that all four withdrawals could not be processed together, and they gave me a processing schedule:
• First withdrawal on 28/08/2025
• Second on 30/08/2025
• Third on 01/09/2025
• Fourth on 03/09/2025

However, despite waiting patiently, on 28/08/2025 none of my withdrawal requests were processed and no amount was credited. Upon contacting support again, I was told that the first withdrawal would only be processed on 30/08/2025, effectively pushing the date forward by 2 more days.

This is not the first time I have faced such an issue. Previously as well, Bluechip Casino failed to honor the promised withdrawal dates. Each time, when the due date arrives, the casino does not process the withdrawal and instead delays it further by an additional day or two. As a result, even a single withdrawal ends up taking more than 5–6 days.

The only explanation provided by support is “delays from the payment provider.” While an occasional delay may be understandable, the fact that every single withdrawal is continuously postponed with the same excuse suggests deliberate stalling on the part of the casino. Deposits are always credited instantly within minutes, but withdrawals face unnecessary obstacles.

This practice is misleading, unfair to players, and raises serious concerns about transparency and fair play.

I respectfully request AskGamblers to intervene and ensure that my pending withdrawals are processed immediately without any further delay. I am also ready to provide screenshots and screen recordings of my withdrawal requests, chat conversations, and transaction history as supporting evidence if required.
staus Resolved
₹179900
BlueChip Casino - Verification process is impossible

This casino is going beyond from making it possible to players to verify their accounts and therefore it's impossible to ever withdraw funds.

When I start the verification process, the identification phase works just as it should. I upload a photo of my ID and things work out - as they should.

Next phase is the verification of your payment method.

When the time comes to upload the copy / proof of the transaction, the verifying page breaks down. I can't choose anything, the page is totally blank, I can only press "Confirm" and that leads to absolutely nowhere, so the payment method never moves forward. (See the photos attached. One is when uploading ID, the other is when uploading payment proof.)

I have talked about this via chat to many different operators, and they all have been saying the same for the last few days: They're sorry, they see what they can do, and please be patient. So basically it means nothing happens.

I have received an e-mail two times that the verification page has been refreshed and should work now. That is absolute nonsense.

This loop has been going on for a few days now and the feeling of getting scammed is increasing.


Second matter is that I am unable to verify my phone number.

I have uploaded to my personal information my phone number (It's in Finland, so it starts with +358...)

I should be receiving a code via SMS, but again, nothing happens.

I contacted customer care about the issue. They told me that my "number doesn't exist" even though I have shown them documents sent by my mobile broadband provider, proving my phone number and identity.

They told me that they tried to call that number, but I believe that too is just nonsense. I have not blocked a single number on my phone. So again, it's impossible to verify phone number as well.

They asked me if I had another phone and phone number. I could only burst into laughter. Who has 2 personal phones and phone numbers?

I'm kindly asking them to fix this issue, and they have replied to me, but for now it's been a lot of talk - nothing more. Also another way to verify account would be acceptable, for example via sending documents via e-mail but I have not been offered this possibility - unlike almost every other S-tier casino does.

staus Rejected

Complaint Statistics

Resolved 44
Avg. Amount $ 563
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
8.6/10 93 reviews

Top reviews from our players

Blue chip is quality casino app with many games. Me and girlfriend both love Aviator – topnoch crush game, probably fair. I am more lucky on blue chip, haaha :)

I was stuck in kyc verification process – chat didn’t load my screenshots. But support told me to use secure email and everything solved after that!!!

Dear icephoenix23, Your feedback is very important for us! We are glad to hear that you enjoy playing in our casino and our games. Indeed, we use a special algorithm on our site, that checks and verifies an online casino's fairness towards its players. You may check the list of our Provably fair games in the relevant section on our site. Moreover, verification is a needed step for safeness of your account and funds, and we understand how it could be difficult to upload correct documents. Nevertheless, you may always contact our support team via live chat to receive professional service in any question regarding our site. Thank you for choosing us! Best regards, BlueChip Customer Care manager

user avatar

I like how honest the platform is, I started playing here for roulette and always got my winning amount and withdrawal quickly, then I moved to sports like cricket and football and I got great settlements like winnings/withdrawal. Also, they give good offers in order to motivate the users. Last but not the least the Customer support never disappoints they always helps me no matter how many times I knock on the chat box. Cheers Blue chip you guys are the best

Dear Paradoxx27, Thank you for taking the time to leave such a positive review of your experience with our online casino. We take great pride in offering our players a fair and transparent gaming experience. We believe that honesty is the best policy, and we are committed to maintaining the highest standards of integrity and professionalism in all that we do. Furthermore, we are delighted that you found our bonuses to be generous, and that our chat support team provided you with the assistance you needed. Our team works tirelessly to ensure that all of our players receive the support and guidance they need, and we are pleased to hear that our efforts were appreciated. Your feedback is incredibly valuable to us, and we will be sure to share your kind words with our team. We are committed to continuously improving our services to meet the evolving needs of our players, and your feedback will serve as a motivation for us to continue delivering exceptional service. Best regards, BlueChip Customer Care manager

user avatar

Casino is nice and good! live chat support girls are very professional and always helpful! Very very nice guys! Many games with very big bonuses!

I had problems with bonus wager for money to wallet withdrawal and it wasn’t one time! Really don’t like it!! BlueChip need to do something with it.

Dear MohammadT, We appreciate your review about our casino! At BlueChip, we strive to provide our players with the best possible gaming experience, and we are delighted that we were able to meet your expectations. We take pride in offering a wide variety of exciting games and generous bonuses, as well as providing top-notch customer support to ensure that all of our players have a seamless and enjoyable gaming experience. We also want to inform you that in case you have any issues with bonus wagering, you may always contact our support team via live chat, as technical problems may happen. They are working 24/7 to be of help. Looking forward to providing you with many more hours of exciting gameplay. Best regards, BlueChip Customer Care manager

user avatar

I like option call support. It really makes me feel I am not scammed. because when you got a problem you want it fast solved and BlueChip support really helps.

Very dislike when withdrawal stuck and have to write to chat – call support. I nervous when I cannot get my money very fast. Support say it's often with payment operator.

Dear RajanPro, Thank you for the feedback! We are thrilled to hear that you had a great experience and that our team was able to assist you in a timely and efficient manner. At BlueChip, we take pride in providing excellent customer service and call support, and we are glad that our team was able to meet your expectations. As for the withdrawals delay, we are really faced such problems sometimes and deeply apologize for any inconveniences it may cause for you. Nonetheless, we are working on avoiding such issues in the future. Once again, thank you for choosing BlueChip, and we look forward to serving you in the future. Best regards, BlueChip Customer Care manager

user avatar

support very very good guy. He told me how to confirm the transaction correctly and secure the deposit for Walled in a few minutes. Everyone politely and clearly explained how to solve my problem. Very nice talking with him.

I was shocked!!! The deposit was not going immediately!!! This scared me!!! I already think my money was lost!!! Very hard to understand how to complete payment on my own!!! Thanks support!

Dear ManishKumarVI, We wanted to take a moment to express our gratitude for your review of our customer support team. It is wonderful to hear that you had a positive experience with our team, and we are proud to have been able to provide you with the assistance you needed. Our team of customer support representatives are trained to handle any issues or concerns that our customers may have, and we are thrilled to hear that they were able to provide you with the professional and helpful service that we strive for. As for the deposits, sad to say, but sometimes such delays may happen due to technical issues. Even so, you may always contact our support team via live chat regarding any issues you have. They will be more than happy to help you! Thanks again for your review, and we hope to see you back on our site soon! Best regards, BlueChip Customer Care manager

user avatar

Don’t count me into BlueChip keeners, but I generally like the casino. Quite a platform to hang on with game lib beauty and busy tournaments. Bonuses seem nice and withdrawals are true… design deserves a Mickey if you ask.

One thing I really dislike – you can pick only one kind of currency for deposits and cashouts at a time. Hey, BlueChip has to add some options there!

Dear StarlightGamer, We appreciate your feedback! We are pleased to hear that you find our website user-friendly and enjoyable to navigate. Furthermore, we are also happy to hear that you have enjoyed taking advantage of our bonuses. We believe that our players deserve to be rewarded for their loyalty, and we strive to offer the most generous bonuses in the industry. Regarding the multicurrency wallet in your personal account, unfortunately, there is no such technical possibility on our site not, nonetheless, our team is aware of this and working on implementing this feature in the nearest future. If you have any feedback or questions, please do not hesitate to contact us. Best regards, BlueChip Customer Care manager

user avatar

Really recommend BlueChip. Fast website, many popular games, and many bonuses available. The design is good too. Friendly support (really help solve problems).

Problems happen. I did not succeed in withdrawing via IMPS ( it was disabled then), chat support advised me to withdraw with another payment provider so everything went fine, and I received money quite fast.

Dear AdipatiSaputra, Thank you for taking the time to write a positive review of our online casino. We are happy to hear that you enjoy spending time in our online casino. We are trying to provide the best gaming experience to our players and glad to know that our efforts are not wasted. The fast and secure processing of payment transactions, especially withdrawals, is a necessary point for an online casino. Our payment team is doing their best to process each withdrawal as quickly as possible. In addition, the support team is working round the clock to help with any of your questions. Once again, thanks for your feedback. Hope to see you again in our casino! Best regards, BlueChip Customer Care manager

user avatar

The collection of games is huge. Can play with no bonuses or take some with a lower wager. discount slots very funny idea – titles are not with best rtp but can play for smaller money. Fast withdrawal worked well.

Was a problem. I was panicky when find I cannot log in to my account. the system said ‘’’ player doesn’t exist’’ and I go to help chat and the funny lady just made me loool ‘’’ I love the way you want to play’’. she also asked for screenshots, contacted bluchip technics, and said to try again now and the problem was solved

Dear Mystic_soul78, Thank you for the feedback! We are thrilled to hear that you have enjoyed playing our games and taking advantage of our bonuses, as well as fast processing of payment transactions. Our team works hard to provide our players with the best possible gaming experience, and we are delighted to know that we have met your expectations. We would also like to extend our apologies for any inconvenience you may have experienced while trying to log in to your account. We understand how frustrating it can be to encounter issues with account access, and we appreciate your patience while our team worked to resolve the problem. Furthermore, we are glad to hear that the issue has been resolved, and we hope that you can now access your account with ease. If you have any further feedback or questions, please do not hesitate to contact our customer support team. We are always here to assist you and ensure that you have a positive experience with our online casino. Best regards, BlueChip Customer Care manager

user avatar

It's a great platform to relax on. I am really pleasantly surprised. The right set of games. Great bonus offers. There is a cashback.
Also my heart was won by the support team, you rarely find such support. They helped me with the deposit, supported me while getting to know the product. This is what is really needed now - service. Thanks for keeping it at a great level. Thank you to your management for implementing the Assistant, it makes it easy.

It was good enough for me to work with BlueChip. There was a moment with the deposit, but it was my own fault, I did not immediately understand how to properly conduct a transaction. Thanks to the team for helping me figure it out.

Dear funcasino12345, Thank you for sharing your feedback with us! We are thrilled to hear that you had a great experience with BlueChip both site and team. At our company, we strive to provide excellent customer service and support, so it's wonderful to see that we were able to meet your expectations. We understand that technical issues can be frustrating, and we're glad that our team was able to assist you in a prompt and efficient manner. We truly appreciate your feedback, and we will make sure to pass along your kind words to our support team. If you ever have any further questions or concerns, please don't hesitate to reach out to us. Thank you again for your support, and we hope to continue providing you with excellent service in the future. Best regards, BlueChip casino

user avatar

I like blue chip casino, i really enjoy the games and easy and fast to withdraw money, still receive nice cash back every week. Customer support is excellent. The limit of withdrawal money is ₹ 50000, I hope this limit withdrawal will be increased in the future to at least rupees 3 lakhs. And it is to be better more Deposit methods will be available in the casino, likewise withdrawal methods will also be nice if there are more options.

Dear holmes69, Thank you for your review! It is always a pleasure to hear that our efforts to provide the best gaming site have been successful, and we are thrilled to hear that you had a great time playing in BlueChip! We also appreciate your feedback about our bonuses and fast withdrawals. We understand the importance of timely and hassle-free transactions, and we are delighted that you were pleased with our payment process. Besides, our support team are high professional and working round the clock to provide the best service to each of our players. Regarding the withdrawal limit, we want to inform you that there are limits from the payment provider side, so each withdrawal is processed according to those limits. We also offer a variety of payment providers both for deposits and withdrawals, nevertheless, some of them may be temporarily unavailable due to technical maintenance on their side. Once again, thank you for choosing our site, and we hope to continue providing you with the best gaming experience possible. Please do not hesitate to reach out to us if you have any further feedback or questions. Best regards, BlueChip casino

user avatar

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