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BlueChip Casino

Our Rating CasinoRank
7.9/10
CasinoRank
Player Rating 93 reviews
8.6/10
93 reviews
Complaint Response 52 complaints
2 days avg. 52 complaints
What we like
  • Home to leading providers
  • Plenty of payment options
  • Accepts cryptocurrencies
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BlueChip Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://bluechip.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

BlueChip Casino is an online casino offering a catalogue of games like video slots, table games, virtual sports and a live casino. Players will be pleased to know there is a long list of software providers! There are big industry names like Play’n GO, NetEnt, Microgaming, Red Tiger Gaming, Elk Studios and more. 

The site is available in English and can be enjoyed on most mobile devices for convenience on the go. The casino is also fully licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Australia, the Netherlands, Russia, Spain, Switzerland, Ukraine, the United Kingdom and the United States. 

Players can also refer to the casinos' terms and conditions or ‘more casino details’ below for more information. 

Mobile Gaming

Players can also enjoy their mobile casino through most iOS and Android devices as there is an app available to download. Mac users can also download the BlueChip app for access to their favourite games.

Players can also load the casino or register an account through a mobile browser, in case they don’t want to store the app. 

Security and Fairness

When it comes to security, players can rest assured they have picked a safe online environment. The casino uses high levels of SSL encryption to keep personal information and financial transactions safe at all times. 

Players can also enjoy fair games. The casino uses a random number generator to determine their game results so they are always fair

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for BlueChip Casino. Learn more about complaints.

Show all complaints
BlueChip Casino - Continuous Delay in Withdrawal Processing
Dear AskGamblers Team,

I am submitting this formal complaint against Bluechip Casino regarding the continuous and unjustified delays in processing my withdrawal requests.

I placed four withdrawal requests, starting from 24/08/2025, but none have been credited to my account to date. The pending withdrawals are as follows:
• ₹44,900/-
• ₹45,000/-
• ₹45,000/-
• ₹45,000/-

Total Pending Amount: ₹1,79,900/-

My account is fully verified, and I am a long-standing player at Bluechip Casino. These problems started only after I won a significant amount, after which my withdrawals have been deliberately delayed.

When I enquired with support, I was told that all four withdrawals could not be processed together, and they gave me a processing schedule:
• First withdrawal on 28/08/2025
• Second on 30/08/2025
• Third on 01/09/2025
• Fourth on 03/09/2025

However, despite waiting patiently, on 28/08/2025 none of my withdrawal requests were processed and no amount was credited. Upon contacting support again, I was told that the first withdrawal would only be processed on 30/08/2025, effectively pushing the date forward by 2 more days.

This is not the first time I have faced such an issue. Previously as well, Bluechip Casino failed to honor the promised withdrawal dates. Each time, when the due date arrives, the casino does not process the withdrawal and instead delays it further by an additional day or two. As a result, even a single withdrawal ends up taking more than 5–6 days.

The only explanation provided by support is “delays from the payment provider.” While an occasional delay may be understandable, the fact that every single withdrawal is continuously postponed with the same excuse suggests deliberate stalling on the part of the casino. Deposits are always credited instantly within minutes, but withdrawals face unnecessary obstacles.

This practice is misleading, unfair to players, and raises serious concerns about transparency and fair play.

I respectfully request AskGamblers to intervene and ensure that my pending withdrawals are processed immediately without any further delay. I am also ready to provide screenshots and screen recordings of my withdrawal requests, chat conversations, and transaction history as supporting evidence if required.
staus Resolved
₹179900
BlueChip Casino - Verification process is impossible

This casino is going beyond from making it possible to players to verify their accounts and therefore it's impossible to ever withdraw funds.

When I start the verification process, the identification phase works just as it should. I upload a photo of my ID and things work out - as they should.

Next phase is the verification of your payment method.

When the time comes to upload the copy / proof of the transaction, the verifying page breaks down. I can't choose anything, the page is totally blank, I can only press "Confirm" and that leads to absolutely nowhere, so the payment method never moves forward. (See the photos attached. One is when uploading ID, the other is when uploading payment proof.)

I have talked about this via chat to many different operators, and they all have been saying the same for the last few days: They're sorry, they see what they can do, and please be patient. So basically it means nothing happens.

I have received an e-mail two times that the verification page has been refreshed and should work now. That is absolute nonsense.

This loop has been going on for a few days now and the feeling of getting scammed is increasing.


Second matter is that I am unable to verify my phone number.

I have uploaded to my personal information my phone number (It's in Finland, so it starts with +358...)

I should be receiving a code via SMS, but again, nothing happens.

I contacted customer care about the issue. They told me that my "number doesn't exist" even though I have shown them documents sent by my mobile broadband provider, proving my phone number and identity.

They told me that they tried to call that number, but I believe that too is just nonsense. I have not blocked a single number on my phone. So again, it's impossible to verify phone number as well.

They asked me if I had another phone and phone number. I could only burst into laughter. Who has 2 personal phones and phone numbers?

I'm kindly asking them to fix this issue, and they have replied to me, but for now it's been a lot of talk - nothing more. Also another way to verify account would be acceptable, for example via sending documents via e-mail but I have not been offered this possibility - unlike almost every other S-tier casino does.

staus Rejected

Complaint Statistics

Resolved 44
Avg. Amount $ 563
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
8.6/10 93 reviews

Top reviews from our players

For me, bluechip is a reliable and fair casino. Like, I played Aviator and caught pretty nice multiplier when the game melted down. I don't know if it was a glitch or a technical issue, but I was really upset. I've played slots before, and I know, if the game breaks, you lose your winnings. But not here! Bluechip gave me my winnings right after they fixed the game!

It's hard to tell what I dislike about bluechip. So, let it be just a small advise from me. It would be great if players like me could receive notifications about the game's issues and additional info on what to do and how to act. Because standard answers, like 'our technical team work on it', can be frustrating.

Dear Kitty132456, We appreciate your feedback! We sincerely apologize for any inconvenience caused and deeply regret the negative experience you had. Even so, we are delighted to know that the winnings were added to your game balance after the game problem was solved. We want to assure you that we take these matters seriously, and addressing and resolving technical issues is our top priority. Our dedicated technical team is already working diligently to identify the root causes of these issues and implement the necessary fixes. Moreover, we will take your advice regarding notifying about technical maintenance on our site into the consideration and will work on implementing such feature. Thank you for your understanding and patience. Best regards, BlueChip Customer Care manager

user avatar

Good casino, I can trust it. I love aviator and slots there. Also it is easy to withdraw, I never faced big problems with it. And the best for me is support. They respect players and try to help and support.

My game crashed when I played, and my wins didn’t drop to my account. I was very angry, because there was a big multiplier. I wrote to support and tell them about this problem. And soon I received my winnings, because it wasn’t my fault when slot crashed! Now I think they have good support.

Dear Madison23, Thank you for taking the time to write a review about your experience with our casino. We understand that our customers have diverse preferences, and we continuously strive to curate a rich and diverse collection of slot games to cater to different tastes. It's wonderful to know that you found our slots enjoyable and engaging. Furthermore, we are delighted that you had a positive interaction with our customer support team. We consider customer satisfaction to be of utmost importance, and our support team is dedicated to providing prompt and helpful assistance to address any inquiries or concerns that may arise. However, we are sorry to know that you faced a problem with a game while playing on our site. At BlueChip, we strive to provide our customers with a seamless and enjoyable gaming experience, and we understand the frustration that arises when technical issues interfere with that. In case such issues will occur in the future, do not hesitate to contact our live chat support, they are always ready to help. Thank you again for your kind review and for choosing our platform. Best regards, BlueChip Customer Care manager

user avatar

I really love sports and BlueChip has lots of offers for guys like me, odds are very top and live streams let me watch matches and make bets on one page.

IPL promo bonus was not eble activated. I wrote to live chat and support guys transferred my problem to tech department. I got my ipl bonus and very glad now!

Dear krishnaa34, Thank you for taking the time to share your feedback about our sport betting options and sport bonuses. We greatly appreciate your kind words and are delighted to hear that you are enjoying these aspects of our service. At BlueChip, we continuously strive to provide our customers with an exceptional betting experience, and it's wonderful to know that our sport betting options have met your expectations. Regarding our sport bonuses, we firmly believe that rewarding our valued customers is a crucial aspect of our commitment to providing a top-notch betting platform. Speaking of your problem with IPL bonus, unfortunately, it could happen due to technical reasons. Nevertheless, we are glad to know that our support agent helped you received your bonus. May the luck always be on your side! Best regards, BlueChip Customer Care manager

user avatar

I love the vibe of the site – its colors like dark and sweet. Also, many games are so cool and good, like a lot! Aviator top game I think. The support agent speaks Hindi and it's good for me.

I had a problem, the deposit was not done for 15 minutes. I was a little scared and wrote on-site chat, support agent sent the deposit with a problem to the technical team and the deposit went to the account in a few minutes

Dear Kumar_love10155, Thank you for sharing your experience with us! We understand the importance of an appealing and user-friendly design, so our team of skilled designers and developers works tirelessly to create a visually pleasing and intuitive interface that enhances your gaming experience and help you navigate the site easier. We also take pride in offering a vast collection of games to ensure that you always have an exciting and enjoyable gaming experience with us. Moreover, we are thrilled to offer Hindi support, as it allows us to better connect with our Hindi-speaking players and cater to their specific needs. As for the deposit problem you had, sad to say, but sometimes such delays may happen due to different reasons. Feel free to contact our support team any time convenient for you, they will be more than happy to assist you. Your understanding is much appreciated. Best regards, BlueChip Customer Care manager

user avatar

I very like BlueChip app. smart, very comfortable, and user-friendly, lots of games and bonuses. high odds for IPL, it's really cool!!! support chat is ok, help fast with my problem, like it!

Cannot make withdrawl (I had bonus on balance). support girl said to play bonus or cancel it. I canceled and received my money in wallet. Want to say thank you to support girl, but it would be great if I withdraw real money with bonus on balance

Dear Lucky_Ace33, Thank you so much for taking the time to share your feedback on us. We're thrilled to hear that you find our site enjoyable. At BlueChip, we strive to create an exceptional gaming experience for our customers, and we're glad that you're pleased with what we have to offer. Our team works tirelessly to curate a diverse selection of games and bonuses, catering to different tastes and preferences. Regarding your withdrawal issue, unfortunately, there is no technical possibility to make a payout with an active bonus funds. Nevertheless, we will take your advice into consideration and will work on it. Thank you for choosing us as your gaming destination. We look forward to serving you and providing even more thrilling games and exciting bonuses in the future. Best regards, BlueChip Customer Care manager

user avatar

Bluechip is pretty good site, a lot of bonuses. I received welcome bonus, wagered it easy and withdraw my winnings, also withdrawal was really quickly processed. I am shocked.

The site is good, yes, but my welcome bonus was not converted after wagering right away, so I contacted support and they helped me, but you should fix your bonuses.

Dear Samm1112, We appreciate your feedback! We are thrilled to hear that you had a good experience with our casino and that you found our withdrawal process to be fast and efficient. At BlueChip, we strive to provide our customers with the best possible experience, and we are delighted to hear that we succeeded in your case. Your satisfaction is our top priority, and we are always looking for ways to improve our services. Regarding the issue with bonus conversion, sad to say, but sometimes such technical problem may happen. Nevertheless, our support team is working round the clock to be of help and assist you with any questions you have. Thank you again for your review, and we look forward to cooperating with you again in the future. Best regards, BlueChip Customer Care manager

user avatar

I have deposited 8500rs in casino for 9600rs live casino bonus as there is an offer for depositing in 8000+ you will get 9600rs live casino bonus after I made deposit I checked for bonus in rewards. Then I see that there is nothing in reward section so I made a complaint to support. After that I received a mail from casino that is "We are contacting you regarding the request. This bonus is no longer available to you. Thank you for your understanding." This answer and I am not expecting this from casino is it possible to not give bonus and answer like this?

Dear Arbaz143, Thank you for your review about our casino! We are sorry to hear that you did not receive the bonus that you were expecting, and we would like to assure you that we take all customer feedback seriously and are committed to addressing any concerns that arise. As for the bonus you mentioned in this review, we want to inform you that due to its conditions, it was available only once per day. We would like to investigate this matter further to determine why you did not receive your bonus and how we can make it right for you. Therefore, we kindly ask you to contact us via email [email protected] and indicate your player ID. Once we have this information, we will look into the issue and provide you with an answer as quickly as possible. Looking forward to your response. Best regards, BlueChip Customer Care manager

user avatar

I really like BlueChip. Cool place to spend time after work. There are a lot of popular games on the site. Slots, instant wins, live. Lots of fascinating bonuses and promos.

Pay attention to this problem. For the first time the process of withdrawing money was too long. It was canceled by the payment method. I had to request money one more time. Second - successful.

Dear OliviaSanchez, Thank you for sharing your feedback! We are thrilled to hear that you enjoyed our site's variety of games and bonuses. Our team strives to offer a diverse range of games and promotions to ensure that every player finds something they enjoy. We're delighted to know that you had a positive experience and that our site met your expectations. Our goal is to provide our players with the best possible gaming experience, and we are glad that we could deliver on that for you. Nevertheless, we also want to apologize for your first negative withdrawal experience. We want to emphasize that we consider the withdrawal process as a crucial aspect, and we are making every effort to address any delays that might occur. Even so, some withdrawals may need extra time due to circumstances beyond our control. Please don't hesitate to reach out if you have any further feedback or suggestions on how we can improve our site. Thank you again for choosing BlueChip for your gaming needs. We look forward to seeing you on our site soon! Best regards, BlueChip Customer Care manager

user avatar

The BlueChip site is really good!!! very like for many bonuses big and really cool!! fast withdrawal right in your wallet and support help always if you have problems!

Everything is good, but I don’t like that I can not always right do cash-out for sports bets! Blue Chip, do something with that, please!!! it’s really not cool. minus for this

Dear VikramPatel98, We appreciate your feedback! At BlueChip, we take great pride in providing our customers with a seamless and enjoyable experience, and it is always gratifying to hear that our efforts have paid off. We are constantly working to improve our site and services, and your feedback is invaluable in helping us achieve that goal. Concerning possibility of making sport bet cash-out, we would like to inform you that this is a bookmaker’s decision. Thus, if you sometimes cannot make a bet cash-out, unfortunately it’s impossible. We truly appreciate your opinion and hope that you will continue to enjoy everything our platform has to offer. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Best regards, BlueChip Customer Care manager

user avatar

The site looks nice. lots of pretty design banners and all my fav games. I have seen it first and wanted to try it all for real. A very cool people in support verified my mail manually when I only started my account.

For a long time, I did not get a mail verification letter. I already think I was doing something wrong or lost a letter. Very unclear system!!! I had to contact support. good they answered fast and did verification manually. BlueChip have to fix system lags!

Dear DevKing, Thank you for sharing your opinion about our casino! We take great pride in providing our customers with a visually appealing and user-friendly website design, as well as a diverse selection of exciting games. It means a lot to us that you found our site to be pretty and our games to be enjoyable. Additionally, we are thrilled to hear that you had a great experience with our support team. We strive to provide the highest level of customer service, and it's always rewarding to hear that our efforts are paying off. We also want to bring you our sincere apologize for the inconveniences you faced while verifying email address. Sad to say, but sometimes such issues may happen. Nonetheless, our support team is always ready to help to solve all the problems you may have. Thank you again for choosing us as your preferred gaming destination. Best regards, BlueChip Customer Care manager

user avatar

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