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BlueChip Casino

Our Rating CasinoRank
7.9/10
CasinoRank
Player Rating 93 reviews
8.6/10
93 reviews
Complaint Response 52 complaints
2 days avg. 52 complaints
What we like
  • Home to leading providers
  • Plenty of payment options
  • Accepts cryptocurrencies
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BlueChip Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://bluechip.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

BlueChip Casino is an online casino offering a catalogue of games like video slots, table games, virtual sports and a live casino. Players will be pleased to know there is a long list of software providers! There are big industry names like Play’n GO, NetEnt, Microgaming, Red Tiger Gaming, Elk Studios and more. 

The site is available in English and can be enjoyed on most mobile devices for convenience on the go. The casino is also fully licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Australia, the Netherlands, Russia, Spain, Switzerland, Ukraine, the United Kingdom and the United States. 

Players can also refer to the casinos' terms and conditions or ‘more casino details’ below for more information. 

Mobile Gaming

Players can also enjoy their mobile casino through most iOS and Android devices as there is an app available to download. Mac users can also download the BlueChip app for access to their favourite games.

Players can also load the casino or register an account through a mobile browser, in case they don’t want to store the app. 

Security and Fairness

When it comes to security, players can rest assured they have picked a safe online environment. The casino uses high levels of SSL encryption to keep personal information and financial transactions safe at all times. 

Players can also enjoy fair games. The casino uses a random number generator to determine their game results so they are always fair

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for BlueChip Casino. Learn more about complaints.

Show all complaints
BlueChip Casino - Continuous Delay in Withdrawal Processing
Dear AskGamblers Team,

I am submitting this formal complaint against Bluechip Casino regarding the continuous and unjustified delays in processing my withdrawal requests.

I placed four withdrawal requests, starting from 24/08/2025, but none have been credited to my account to date. The pending withdrawals are as follows:
• ₹44,900/-
• ₹45,000/-
• ₹45,000/-
• ₹45,000/-

Total Pending Amount: ₹1,79,900/-

My account is fully verified, and I am a long-standing player at Bluechip Casino. These problems started only after I won a significant amount, after which my withdrawals have been deliberately delayed.

When I enquired with support, I was told that all four withdrawals could not be processed together, and they gave me a processing schedule:
• First withdrawal on 28/08/2025
• Second on 30/08/2025
• Third on 01/09/2025
• Fourth on 03/09/2025

However, despite waiting patiently, on 28/08/2025 none of my withdrawal requests were processed and no amount was credited. Upon contacting support again, I was told that the first withdrawal would only be processed on 30/08/2025, effectively pushing the date forward by 2 more days.

This is not the first time I have faced such an issue. Previously as well, Bluechip Casino failed to honor the promised withdrawal dates. Each time, when the due date arrives, the casino does not process the withdrawal and instead delays it further by an additional day or two. As a result, even a single withdrawal ends up taking more than 5–6 days.

The only explanation provided by support is “delays from the payment provider.” While an occasional delay may be understandable, the fact that every single withdrawal is continuously postponed with the same excuse suggests deliberate stalling on the part of the casino. Deposits are always credited instantly within minutes, but withdrawals face unnecessary obstacles.

This practice is misleading, unfair to players, and raises serious concerns about transparency and fair play.

I respectfully request AskGamblers to intervene and ensure that my pending withdrawals are processed immediately without any further delay. I am also ready to provide screenshots and screen recordings of my withdrawal requests, chat conversations, and transaction history as supporting evidence if required.
staus Resolved
₹179900
BlueChip Casino - Verification process is impossible

This casino is going beyond from making it possible to players to verify their accounts and therefore it's impossible to ever withdraw funds.

When I start the verification process, the identification phase works just as it should. I upload a photo of my ID and things work out - as they should.

Next phase is the verification of your payment method.

When the time comes to upload the copy / proof of the transaction, the verifying page breaks down. I can't choose anything, the page is totally blank, I can only press "Confirm" and that leads to absolutely nowhere, so the payment method never moves forward. (See the photos attached. One is when uploading ID, the other is when uploading payment proof.)

I have talked about this via chat to many different operators, and they all have been saying the same for the last few days: They're sorry, they see what they can do, and please be patient. So basically it means nothing happens.

I have received an e-mail two times that the verification page has been refreshed and should work now. That is absolute nonsense.

This loop has been going on for a few days now and the feeling of getting scammed is increasing.


Second matter is that I am unable to verify my phone number.

I have uploaded to my personal information my phone number (It's in Finland, so it starts with +358...)

I should be receiving a code via SMS, but again, nothing happens.

I contacted customer care about the issue. They told me that my "number doesn't exist" even though I have shown them documents sent by my mobile broadband provider, proving my phone number and identity.

They told me that they tried to call that number, but I believe that too is just nonsense. I have not blocked a single number on my phone. So again, it's impossible to verify phone number as well.

They asked me if I had another phone and phone number. I could only burst into laughter. Who has 2 personal phones and phone numbers?

I'm kindly asking them to fix this issue, and they have replied to me, but for now it's been a lot of talk - nothing more. Also another way to verify account would be acceptable, for example via sending documents via e-mail but I have not been offered this possibility - unlike almost every other S-tier casino does.

staus Rejected

Complaint Statistics

Resolved 44
Avg. Amount $ 563
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
8.6/10 93 reviews

Top reviews from our players

Personally I like the user-friendly functionality of the Bluechip casino. Although I had a problem with verification, the support didn’t abandon me and led me to my problem solution, that’s a big plus.

Well, I’m not lucky with the papers all my life. And guess what? I couldn’t upload documents for verification to my profile ‘cause there wasnt such an option. Like… uh, I’d love to, but where am I supposed to😅 Thanks support guys, contacted their techs and I finally passed the verification.

Dear RobertDavis5598, Thank you for taking the time to share your positive feedback about your experience with Bluechip casino. We greatly appreciate your kind words regarding the user-friendly functionality of our platform. We strive to provide a seamless and enjoyable gaming experience for all our valued customers. Furthermore, we apologize for any inconvenience you faced during the verification process. We understand how frustrating this must have been for you. Nonetheless, we are pleased to hear that our support team was there to assist you throughout this process. At Bluechip casino, we continuously work to improve our platform and user experience based on valuable feedback from customers like you. We appreciate you bringing this matter to our attention, and we will thoroughly review and enhance the verification process to make it more streamlined and accessible for our users. Thank you for choosing Bluechip casino, and we wish you the best of luck in your gaming endeavors! Best regards, BlueChip Customer Care manager

user avatar

Cool casino. Support supports explain everything to understand. fancy games super many brilliant slot and instant win. Love bonuses and easy deposit process.

I was in problem - deposit not get on my account! money was lost. Support said add to deposit a little more money and everything go work, but maybe you can make a min deposit lower??

Dear VishnuDeep, Thank you for taking the time to leave us a review about our online casino. At our casino, we strive to provide the best possible experience for our players, and we're glad that our helpful support team was able to assist you whenever you needed assistance. We also take great pride in offering a wide selection of exciting games to cater to various preferences. Whether you're a fan of classic table games, thrilling slots, or live dealer experiences, our extensive collection ensures that there's something for everyone. As for the minimum deposit, unfortunately, now there is no possibility to lower that amount, so we kindly ask you to pay attention how much you would like to deposit in your game account. Moreover, the minimum amount of deposit, as well as for withdrawal depends also on the payment system and not only on us. Once again, thank you for choosing our online casino and sharing your positive experience. We're committed to continuously improving our services and providing you with an even better gaming environment in the future. Best regards, BlueChip Customer Care manager

user avatar

Bluechip is a nice casino with good games and offers. Sometimes I even visit the betting section. Still, I’m not so much into sports. Also, I like those updated promotions but take bonuses rarely, as there is always a feeling like I’m playing for money I borrowed and should return. What I like the most — is support that is always ready to help.

Payments at Blue Chip are far from perfect. Sometimes it’s too slow, which makes me nervous. A few times, I had to wait a couple of days to get my withdrawal. But if you write to support directly in case of delay, the issue is solved much faster

Dear Saraaah278, We appreciate you were taking the time to leave us a review! We appreciate your feedback and are glad to hear that you enjoyed our casino's nice selection of games and bonus offers. Furthermore, we strive to provide our players with an exceptional gaming experience, and your positive comments reinforce our commitment to delivering quality entertainment. Regarding the issue of withdrawal delays you mentioned, we apologize for any inconvenience caused. While we make every effort to process withdrawals promptly, there are occasional instances where delays can occur due to various factors, which are beyond our control. Rest assured, we are continuously working on improving our systems and processes to minimize such delays and ensure smoother transactions for our players. If you have encountered any specific delay or need assistance with your withdrawal, please don't hesitate to reach out to our customer support team. They are available 24/7 and will be more than happy to address any concerns you may have. We will continue striving to provide you with enjoyable gaming sessions, exciting bonuses, and an improved withdrawal experience. Best regards, BlueChip Customer Care manager

user avatar

I like Blue Chip very much! They care about players and try to help anytime. In my case, I took a free bet welcome bonus by accident, but I wanted to play casino games. So I write to support and they change my bonus fast!

It is bad that users can take bonuses by mistake, I don’t like it. You must choose what you want from the list, but with one click, you accept the wrong offer. It will be good if they will do something with it.

Dear DavidWilson4890, Thank you for taking the time to leave a review about our casino. At BlueChip, we place a strong emphasis on providing exceptional customer support. We understand that timely and efficient assistance is crucial in ensuring a positive gaming experience for our players. Our support team consists of dedicated professionals who are committed to addressing any concerns or inquiries you may have promptly and effectively. We also would like to recommend you to carefully choose the bonus while making a deposit in order to avoid such unpleasant situations. Nevertheless, our team is always ready to assist you with anything you need, be it technical issues, account inquiries, or general assistance. We look forward to continuing to provide you with top-notch support and an enjoyable gaming experience. Best regards, BlueChip Customer Care manager

user avatar

I really like the look of the site. The blue color is very pleasant to me. Deposit and payment methods work very well. Support responds very quickly, although they often don't know the answers, so you have to wait for the answer that will arrive by mail

I had a very unpleasant experience with the bonus. I chose the $20 deposit bonus to get a $20 free bet at the sportsbook. The free bet was not automatically added to my account, so I contacted support. Soon the free bet was added to my account. I played a bet on the English Premier League, I also got another free bet of 5 dollars for confirming the email address. I also played him in the same match. After the match ended and one of my two free bets was won, I saw in the betting history that both of my free bets were cancelled. I contacted support on live chat and received a reply that the problem was forwarded to the office that deals with it and that I would receive a reply by email.
After 24 hours, there was no answer, so I contacted the live chat again and received a reply that I had violated rule 23 of the sports bonus. I didn't know what that rule meant, and the live agent told me that I would get an answer to my email. The next day I received an identical reply to my email and without any explanation. This is very unprofessional for a new bookmaker on the market because it will turn away future players.
They also have a bug with the verification process. I uploaded all the documents, but on the fourth step of verification, after selecting the payment method and clicking on the next button, nothing happens again. The live agent told me to take a screenshot and send it, and that I would receive an answer by mail. Still no response, my account was not verified and they canceled my bets because I didn't complete the verification process... very very unprofessional and disappointing.

Dear zTec, Thank you for sharing your feedback with us! Firstly, we are glad to know that you find our website visually appealing and appreciate the work of our both deposit and withdrawal payment methods. As for our support team, we want to inform you that their main responsibility is to assist our players with any questions they have. We also have some other departments, which process payment transactions, do the verification of player's account, implement bonuses, solve technical issues etc. Support agents may not know all the details and nuances of work of those departments and thus, they often forward player's requests to the necessary one. In addition, to help you with the sport bets problem you faced on our site, we need to double-check your account. Due to this, we kindly ask you to contact us via email [email protected] and indicate your player ID. It will help us better understand the cause of your issue and to provide you with a full answer, as well as speed up your verification process. Your understanding and cooperation is much appreciated. Best regards, BlueChip Customer Care manager

user avatar

Love it in bluechip.
Support great, very much help. Make me no worry when money do not go fast or something wrong. Bonus works fine, my free spins was not added for a long time, but support girl checked everything and I get more free spins as sorry bonus.

Sometimes website works reeeally slow. When I play in mobile I have to wait long to load the game. That situation with my free spins was because app was work bad, so pls fix your app for mobile.

Dear Lakshmi173, Thank you for your review. We understand the importance of addressing any concerns or inquiries promptly and ensuring that you have a seamless and enjoyable gaming experience. Our support team is dedicated to assisting you every step of the way. Whether you have questions about our games, need help with account-related matters, or seek guidance on bonus terms and conditions, our friendly and knowledgeable representatives are here to provide the support you need. We also want to extend our sincerest apologies for the technical delays you experienced on our site. We understand the frustration and inconvenience this may have caused, and we deeply regret any negative impact it had on your gaming experience. Our technical team will diligently investigate the root cause of the problem to prevent any recurrence in the future. We value your loyalty and are committed to providing you with a smoother and more enjoyable gaming experience moving forward Best regards, BlueChip Customer Care manager

user avatar

Bluechip app is good to play: big game collection, beautiful slots and instant wins in top page. Registration was superfast but then kyc that I didn't like at all

Players can not withdraw winnings before kyc verified complete. It was a long story. Why so many documents scan and upload?? It was made me mad, because I got internet connection broke and had to do it again, okay. Finally kyc done is done. iIsuccessfully withdraw then

Dear ShiiiivaSwami, Thank you for taking the time to share your review of our site. Our team works tirelessly to curate a library of games that encompasses popular titles, classic favorites, and exciting new releases. We partner with leading game developers to ensure that our players have access to the latest and most innovative games in the industry. We also want to thank you for expressing your concern regarding the verification process required for withdrawals. Likewise, we understand that this step may seem inconvenient, but we would like to assure you that it is a necessary measure we take to ensure the security and integrity of our platform. Verification plays a crucial role in maintaining a safe and transparent environment for all our players. By implementing a robust verification process, we are able to protect your account and funds from unauthorized access, fraudulent activities, and potential identity theft. We apologize for any inconvenience caused by the verification process, and we strive to make it as streamlined and efficient as possible. If you have any further inquiries or require assistance, please do not hesitate to contact our customer support team. Best regards, BlueChip Customer Care manager

user avatar

Bluechip is not bad, but made me nervous, haha. A big number of top games are great. And I often win. But you know what you want to do with wins, right? Withdraw of course

So I wanted to withdraw and canceled my active bonus. It was big mistake. I went to live chat and asked to get bonus back. Support said its impossible because I canceled. I was very angry because I wanted my bonus to play now, but they gave me second bonus on place of my. So... not bad, but don't make you players to cancel bonuses to receive winnings.

Dear Durga_108, We greatly appreciate your feedback and are thrilled to hear that you have had a great experience with us. At BlueChip, we are dedicated to providing our players with an extensive collection of games to suit every taste and preference. We understand that variety is key when it comes to creating an enjoyable gaming environment, and we are delighted that you have found our game selection to be diverse and satisfying. What is more, we would like to inform you that, regrettably, there is no possibility to issue the canceled bonus funds back to player's account. Nevertheless, we are glad to know that our team offered you another bonus, your issue was solved, and you were satisfied. Thank you again for your kind words and for being a part of our gaming community. Best regards, BlueChip Customer Care manager

user avatar

I really adore this platform – it has lots of opportunities for gambling fans. Guys try hard to heat up the interest, the bonus system is quite loyal to users. Everyone can find something for themselves

I couldn’t get my winning from free spins. So I contacted the support team, they transferred my problem to the bonus department. My prize was almost immediately added to my balance. Good job, but better keep an eye on such bugs, guys

Dear JohnnyPeterson, Thank you so much for taking the time to share your wonderful experience with our site and our bonus system. We greatly appreciate your positive feedback, and we are thrilled to hear that you had a fantastic time with us. Creating a user-friendly and enjoyable online platform is one of our top priorities, so we are delighted to know that you found our site to be excellent. We strive to provide a seamless and immersive experience for all our users, ensuring that navigating our site is both easy and enjoyable. Moreover, we understand the importance of a bonus system in enhancing the overall experience. We are thrilled that our bonus offerings have resonated with you, and we hope they added extra excitement and value to your time spent on our platform. However, we want to apologize for the issue with free spin winnings you have faced with. Unfortunately, unexpected technical problems may happen, but our team is always ready to assist with such matters as fast as possible, so do not hesitate to contact the support team any time convenient for you. We look forward to providing you with even more enjoyable moments in the future. Best regards, BlueChip Customer Care manager

user avatar

big like for support girls, they really help resolve my problems, live chat is good and working nice, fast. bluechip odds and events for ipl are top of top for me. Can win free bets for Aviator and free spin from sports deposit.

My prize from roulette didn't go to my balance fast at once, I was scared it is some scam! But the support lady was very friendly and helped with my problem. I got my prize!

Dear RamRam2235, Thank you for your feedback! We are thrilled to hear that you had a great time and that our support team was able to assist you effectively. We understand that questions and concerns may arise during the process, and we are committed to promptly addressing them with professionalism and care. It is delightful to know that our support team met your expectations and provided you with the assistance you needed. Additionally, we take pride in offering enticing bonuses and sport promotions to enhance the gaming experience for our valued customers. We believe that rewarding our players not only adds excitement, but also demonstrates our commitment to their satisfaction. Moreover, please, accept our apology for facing issues with getting winning from roulette game, we will do everything to avoid them in the future. If you have any further questions or require any assistance, please don't hesitate to reach out to our support team. Best regards, BlueChip Customer Care manager

user avatar

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