Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Bitguruz Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 3
Zula Casino
9.7 /10 7
Yay Casino
9.6 /10

Bitguruz Casino

Our Rating CasinoRank
7.9/10
CasinoRank
Player Rating 149 reviews
9.3/10
149 reviews
Complaint Response 2 complaints
3 days avg. 2 complaints

AskGamblers Quick Overview

Editors View 

You can enjoy more than 6,000 casino games from more than 80 gaming providers when you sign up at Bitguruz Casino. You can try the latest online slots, table games, instant win and live casino games from virtually any device. 

You can open the cashier and choose from a mixture of secure payment methods, and you’ll have access to live chat. You can speak with the casino's friendly support team whenever you need help. Finally, the casino is licensed and regulated by the Government of the Autonomous Island of Anjouan, part of the Union of the Comoros.

What we like
  • Low minimum withdrawals
  • Live chat is available
  • Home to more than 80 providers
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Bitguruz Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://bitguruz.com/
Established
2024
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
Mobile Apps
Android

General Information about Bitguruz Casino

Bitguruz Casino is a fun online casino site home to a wide variety of top games from popular providers. These games are discussed more in our casino review, so you can see if your favourites are available. 

Signing up is quick and easy, and the casino is compatible with the latest web browsers and mobile devices. You can play seamlessly on most smartphones and tablets and take your favourite games on the move. 

StallCation

Complaints

Read the complaints other players have left for Bitguruz Casino. Learn more about complaints.

Show all complaints
Unjustified duplicate account claim

I am filing this complaint against Bitguruz Casino for withholding my balance of $240.19 USD based on an unproven allegation of a duplicate account.

I registered my account on January 17th, 2026, and made a deposit on the same day. After playing and winning, I attempted to withdraw my funds. My withdrawal was subsequently denied, and my account was flagged as a "duplicate."

I have never held another account with Bitguruz. I have checked all my known email addresses and found no previous registration.

When I contacted Live Chat, I was told the matter was being investigated and I would receive an email. I received no such follow-up. Furthermore, support agents asked me to "guess" what my other email might be, rather than providing the details of the alleged conflict.

I deposited my own funds and played according to the Terms and Conditions. The casino has accepted my deposit without issue but is now using a "duplicate account" claim to avoid paying out my winnings.

Timeline

Jan 17: Account created and deposit made.

Post-Jan 17: Withdrawal requested and subsequently denied due to "duplicate account" flag.

Multiple Dates: Followed up via Live Chat with no resolution.

Feb 8: Sent a formal email to support requesting the date of the alleged duplicate and the technical basis for the claim (IP, Device ID, etc.).

Present: No satisfactory response or evidence provided by the casino.

Desired Outcome

I am requesting that Bitguruz either:

Provide concrete evidence of the duplicate account to the AskGamblers team.

Restore my account and process my withdrawal of $240.19 USD.

staus Resolved
$240.19

Complaint Statistics

Resolved 2
Avg. Amount $ 179
Avg. Complaint Duration 4 days
Avg. Response Time 3 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9.3/10 149 reviews

Top reviews from our players

Bitguruz Casino is legit. It’s instant with withdrawal, and customer service support is fast. Give it a win! You’ll never doubt the amazing Bitguruz Casino!

Clean looking visuals, good games, a lot of fun, excitement all night and day, so happy so many games to go on and choose from, hope to play more all the time

If you’re looking for a casino with super fast deposits and withdrawals, BitGuruz is definitely worth checking out. Everything happens instantly—no waiting around for your money to show up or leave, whether you’re depositing or cashing out. Also they always offer me some crazy good bonuses ... I say crazy good because sometimes it's totally free with super realistic wagers. I just love it.

Nice Casino with alot of different slots I like. Easy to navigate the page and Easy to use and great bonuses. If u like online casinos this one is worth a try.

They are amazing and have lightning fast redemption. They have the fastest customer service response team. I have been using this platform for many years. And have put on many of my friends to this platform. They outshine all of the other platforms, and they will be my top one forever

Finally, a place where it’s easy to navigate and has everything you’re looking for! Customer service is top notch and you won’t regret joining here! If you keep running into these run-of-the-mill casinos, well look no further cause this is your new home away from home! Oh depositing is smoooooth and withdrawing is as easy as my mom was in high schoool!

It’s damn near perfect. I mean for me it checks all the boxes and even when I think I’ve found something….Bam! They fix it or address it immeasurably and make that nonsense into sense! Not cents but sense! See what I did there?!

I like using this casino because I can always count on interesting deposit and no-deposit bonuses. Always fast and friendly service, will help solve any problem

I'm a big fan of their wide variety of games including slots, table games, and even live games. I would highly recommend this site because of that, and their deposit bonuses too.

The withdrawal is instant, which I really like. Secondly, the customer support is professional and supportive. Also, I really like the UI design of the site.

It is a pretty quick and simple deposit system and redemption is easy. The games aren't half bad. Overall great game. I think that out of all online casinos, this is one is definitely one of the top 10.

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
Crown Coins Casino Read Review Play
Sweep Las Vegas Casino Read Review Play
The Win Zone Casino Read Review Play
Jackpota Casino Read Review Play
Big Shot Games Casino Read Review Play