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Bitguruz Casino

Bitguruz Casino

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Nuestra calificación CasinoRank
8.3/10
CasinoRank
Calificación de los jugadores 192 Reseñas
9.3/10
192 Reseñas
Tiempo de respuesta a quejas 4 Quejas
0 horas el medio 4 Quejas

Resumen rápido de AskGamblers

Opinión del editor

Bitguruz Casino es uno de los casinos online de criptomonedas para las nuevas generaciones de jugadores. Se ve muy moderno y brinda una funcionalidad impresionante. Lamentablemente, está disponible solo en inglés, lo que puede ser un punto inconveniente para los usuarios de América Latina. 

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Por Milica K.
Lo que nos gusta
  • Umbral de retiro mínimo bajo
  • Límite de retiro máximo por mes bastante alto
  • Admite criptomonedas
  • Variedad de herramientas de juego responsable
Lo que no nos gusta
  • Sitio web solo en inglés
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Bitguruz Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://bitguruz.com/
Establecido
2024
Licencias
Anjouan
Propietario
Guruz Group Ltd.
Programa de afiliación
Idiomas
inglés
Tipo de casino
Crypto Casino, Juego Instantáneo, Live Casino, Móvil

Información general sobre Bitguruz Casino

Bitguruz Casino es un divertido casino en línea que alberga una amplia variedad de juegos de proveedores populares. 

Todos los aspectos relevantes, tanto los juegos, como los métodos de pago, se analizan con más detalle en nuestra reseña del casino, para que puedas ver si tus opciones favoritas están disponibles. Agregamos también la posibilidad de que los usuarios dejen sus opiniones, en la sección de revisiones de los jugadores de Bitguruz Casino más abajo.

Registrarse es rápido y fácil, y el casino móvil es compatible con los navegadores web y dispositivos móviles más recientes. Puedes jugar sin problemas en la mayoría de los smartphones y tablets, y llevar tus juegos favoritos contigo a donde vayas.

El casino cuenta con licencia y está regulado por el Gobierno de la Isla Autónoma de Anjouan, parte de la Unión de las Comoras.

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Bonos de Bitguruz Casino

Echa un vistazo a bonos de Bitguruz Casino y elige el que más se ajuste a tus preferencias.

Descubre todos los bonos
Bono por depósito equivalente
100% hasta $1,000 + 100 Giros Gratis en el segundo depósito
Depósito mínimo $30
Requisitos de apuesta 30x(d+b)
Porcentaje de bono 100%
Bono por depósito equivalente
100% hasta $1,000 + 100 Giros Gratis en el tercer depósito
Depósito mínimo $30
Requisitos de apuesta 30x(d+b)
Porcentaje de bono 100%
Bono de reembolso
10% Cashback diario
Porcentaje de bono 10%
Requisitos de apuesta 3x
Valor de retiro máximo N/A

Quejas

Lee las quejas que otros jugadores han dejado sobre Bitguruz Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Unjustified duplicate account claim

I am filing this complaint against Bitguruz Casino for withholding my balance of $240.19 USD based on an unproven allegation of a duplicate account.

I registered my account on January 17th, 2026, and made a deposit on the same day. After playing and winning, I attempted to withdraw my funds. My withdrawal was subsequently denied, and my account was flagged as a "duplicate."

I have never held another account with Bitguruz. I have checked all my known email addresses and found no previous registration.

When I contacted Live Chat, I was told the matter was being investigated and I would receive an email. I received no such follow-up. Furthermore, support agents asked me to "guess" what my other email might be, rather than providing the details of the alleged conflict.

I deposited my own funds and played according to the Terms and Conditions. The casino has accepted my deposit without issue but is now using a "duplicate account" claim to avoid paying out my winnings.

Timeline

Jan 17: Account created and deposit made.

Post-Jan 17: Withdrawal requested and subsequently denied due to "duplicate account" flag.

Multiple Dates: Followed up via Live Chat with no resolution.

Feb 8: Sent a formal email to support requesting the date of the alleged duplicate and the technical basis for the claim (IP, Device ID, etc.).

Present: No satisfactory response or evidence provided by the casino.

Desired Outcome

I am requesting that Bitguruz either:

Provide concrete evidence of the duplicate account to the AskGamblers team.

Restore my account and process my withdrawal of $240.19 USD.

Status solved Resuelta
$240

Estadísticas de quejas de Bitguruz Casino

Resueltas 4 / 4
Cantidad promedio $1,248
Duración media de quejas N/A
Tiempo de respuesta promedio N/A

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Valoración del jugador
9.3/10 192 revisiones

Mejores revisiones de nuestros jugadores

Great online casino, generous bonuses and I can't wait to win on here! The selection of games is great and I love playing Big Bass games, really exciting slot games.

Luck is never random, it can be quality, as far as casinos are concerned, it's a certainty. Bitguruz has brought the highest possible standard. Thank you for being here.

Urgent warning about bitguruz.com

This website uses deceptive practices to scam people and steal their money.
It displays a suspicious and unreliable license to appear legitimate.
Many victims have reported serious problems withdrawing their funds.
After making a deposit, users face delays and manipulation during withdrawals.
Customer support often ignores complaints or gives false promises.
Do not be fooled by fake advertisements or unrealistic profit claims.
Any platform without a transparent and verifiable license is a risk to your money.
Be careful not to share your banking details or personal information with them.
Some pages and influencers promote this website only for financial gain.
Do not trust anyone encouraging you to invest or gamble on this platform.
Always verify licenses through official regulatory authorities before depositing money.
Share this warning with your friends and family to help protect them.
Ignoring these practices allows online scammers to continue targeting victims.
Protect your money and stay away from this suspicious website.

Dear Player, Following a thorough internal investigation, we must note that the statements made in your complaint do not correspond to the factual circumstances of the case. Our review established that multiple accounts were used on our platform. In addition, patterns of systematic bonus abuse were identified across your accounts, which constitutes a direct violation of our Terms and Conditions. As a result, your account was subject to a compliance review, and the appropriate measures were taken in full accordance with the Casino's rules and the requirements of the relevant licensing authorities. In light of the above, the allegations contained in your complaint are unfounded and do not accurately reflect the events that occurred. We maintain a strict zero-tolerance policy toward bonus abuse, multi-accounting, and any attempts to circumvent the rules of our platform. Our Casino operates under the principles of fair play and applies its rules equally to all users without exception. We will not permit the misuse of our platform for violations or manipulative activities and reserve the right to restrict or terminate accounts found to be in breach of our Terms and Conditions. Kind regards, Bitguruz Casino Compliance Team

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Very good casino in my experience so far, wide variety of games, friendly support and great bonuses. I haven't encountered any problems so far and would highly recommend to anyone.

I rate and nominate Bitguruz as true an unique, 1 of kind. The grateful kind manner of treating me feels authentic and fair. Always make me enjoy my time on and off their playground. Smooth, swift almost instant crypto withdrawals. A best casino award winner, has my vote! I wish Bitguruz the same luck as they gave me.

Absolutely fantastic casino to play on and I really enjoy every minute on there and the way the games are makes it so very fun and relaxing to play on and I could not recommend a much better site than this.

Bitguruz is one of the best game in casino, big winning, fast payout, many games, and nice UI.
I didn't experience anything bad yet about this game and I enjoy it everyday.

BitGuruz offers a smooth and reliable experience with a clean, user-friendly interface and a variety of games. Deposits and withdrawals work without any obstacles.

Huuneba, thank you for the great feedback! 🙌😄 We’re glad you’re enjoying the smooth experience and clean, user-friendly interface - that’s exactly what we aim for. And hearing that deposits and withdrawals work seamlessly? That’s the kind of reliability we’re proud of! ⚡💸 Appreciate you being with us - let’s keep it smooth and fun! 🎰🚀 Count on BitGuruz Online Casino: ⚡ Fast crypto casino withdrawals & instant payouts 🎮 Wide selection of high-RTP games 🎁 300% welcome bonus + 300 Free Spins on $30+ 💸 Daily cashback with no wagering 🌍 Secure, VPN-friendly online casino platform 👑 24/7 real human casino support 📱 Smooth mobile online casino experience ▶️ Play at BitGuruz Online Casino: bitguruz.com — Eva, BitGuruz.com 🤍❤️

user avatar

I'm from the Philippines and mostly play with USDT. Tried Bitguruz because a friend said they pay fast on Tron network. Deposited 100 USDT, played some slots, got lucky and turned it into 650 USDT.

Requested withdrawal at 10pm local time. Money was back in my wallet at 10:35pm. Seriously, 35 minutes. No emails asking for weird documents, no freezing my account, nothing. Support answered my questions in like 2 minutes on live chat.

I've been burned by casinos holding withdrawals for weeks before. This was a breath of fresh air. Will definitely play here again. Just wish they had more bonus codes for existing players. Still, 10/10 for payout speed.

vi161rus, WOW - that’s an amazing run! 🔥 Turning 100 USDT into 650 and cashing out in 35 minutes? That’s how it’s supposed to feel! 💸⚡ We’re really glad you noticed the speed on TRON and the smooth withdrawal process - no delays, no unnecessary checks, just straight to your wallet. And shoutout to our support team for being quick on the draw too 💬🚀 We hear you on the bonus codes for existing players - that’s a fair point, and we’re always working on bringing more value your way. 👀 Thanks for trusting us and sharing your experience - sounds like this is just the beginning! 🎰😄 Count on BitGuruz Online Casino: ⚡ Fast crypto casino withdrawals & instant payouts 🎮 Wide selection of high-RTP games 🎁 300% welcome bonus + 300 Free Spins on $30+ 💸 Daily cashback with no wagering 🌍 Secure, VPN-friendly online casino platform 👑 24/7 real human casino support 📱 Smooth mobile online casino experience ▶️ Play at BitGuruz Online Casino: bitguruz.com — Eva, BitGuruz.com 🤍❤️

user avatar

Bitguruz, one of the best casino I ever played. I’ve had a really good experience with this casino so far. The platform is smooth, easy to navigate, and everything works without issues. Deposits are instant, and withdrawals have been processed within a reasonable time, which is always the most important part. Great!

Mike7771, that’s what we love to hear - thank you for the fantastic review! 🙌🔥 Being called one of the best you’ve played really means a lot to us. We’re glad you’re enjoying the smooth platform, easy navigation, and hassle-free deposits and withdrawals—that’s exactly the experience we work hard to deliver every day. ⚡💸 Great players make great platforms, and we’re happy to have you with us - let’s keep it going! 🎰🚀 Count on BitGuruz Online Casino: ⚡ Fast crypto casino withdrawals & instant payouts 🎮 Wide selection of high-RTP games 🎁 300% welcome bonus + 300 Free Spins on $30+ 💸 Daily cashback with no wagering 🌍 Secure, VPN-friendly online casino platform 👑 24/7 real human casino support 📱 Smooth mobile online casino experience ▶️ Play at BitGuruz Online Casino: bitguruz.com — Eva, BitGuruz.com 🤍❤️

user avatar