AskGamblers Quick Overview
Editor’s View
We were satisfied with our experience at the casino. Navigation is seamless, allowing us to move across the site without any hassle. The casino has made good use of its features and menus, and there’s a good selection of games and bonuses to entice you in.
- 24/4 live chat
- Good selection of payment methods
- Good responsible gambling tools
- Low withdrawal limits
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BigWin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about BigWin Casino
BigWin Casino is an online casino that supports multiple languages. You can play many of your favourite games, which are available from multiple providers.
You can use any device, including the latest smartphones and tablets. Each device can give you a safe and seamless experience to test out the games.
Our online casino review below can also give you all the information you need to get started. Once you become a member, look out for the VIP Program. The program is designed for the casinos’ most dedicated players in mind, offering unique rewards, special privileges, and personalised service.
- E-Wallets 0-1 hours
- Bank Transfers 7-10 days
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at BigWin Casino
You can use a wide range of payment methods to support your deposits and withdrawals, including debit cards and web wallets. It’s also a casino that accepts crypto, and you’ll see which ones are supported in your country when you open the cashier. The minimum deposit is €20, and the same applies to withdrawals.
You can withdraw up to €7,500 per week or €15,000 per month. Exceptions may apply if you have earned a VIP status and progressive jackpots are paid in full.
Games at BigWin Casino
The casino is home to a great selection of games, including thousands of online slots. The casino adds new slots on a regular basis, so you can try them before anyone else. If you like chasing big wins, there’s a selection of jackpot slots.
You can list the gaming providers in the games lobby. You can pick your favourites to help narrow down the games. If you want to pinpoint games, you can use the search engine.
The casino also has a selection of table games, including versions of online blackjack, roulette and poker variations.
If you’re heading to the live casino, you'll see games from the likes of Evolution Gaming. There are plenty of games to choose from, and you’ll join the live dealers and other real players in an interactive environment.
BigWin Casino’s Commitment to Responsible Gambling
When you become a member, you’ll have access to a Personal Limits feature. You can use these limits to help maintain control of your spending and the amount of time you spend at the casino.
You can set limits on your deposits, losses and wagers. A season limit will log you out once you have played for the time you specified. This functionality can be accessed within your account in the “Personal Limits” section.
If you need to take a break, you can set a temporary cooling-off limit. However, if things are getting out of hand, you can set a self-exclusion limit. You will not be able to deposit or withdraw funds when the limit is active. Upon its expiration, your account will automatically be re-activated.
If you want to stop playing at the casino for a longer period of time or indefinitely, you can self-exclude by request. Just send an email to customer services.
Customer Support at BigWin Casino
If you need help and support, you can contact the casino, and the fastest option is live chat, which is available in 7 languages. You can select your preferred language before being transferred.
Initially, you will be transferred to a chatbot that can answer the casino's most-asked questions. Or, you can transfer to a live chat agent at any time. You will either be transferred immediately or join a short queue until someone is available.
We tested live chat and are pleased to report a pleasant experience with a friendly customer support agent.
If you still need help, you can find an online contact form in the support section or email the casino.
Complaints
Read the complaints other players have left for BigWin Casino. Learn more about complaints.
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