AskGamblers Quick Overview
Editor’s View
Overall the feel of the casino is very welcoming although we found navigating up and down the casino difficult with no scroll bars and the same applies when we listed the gaming providers. There was no option to scroll down through the provider list making it more difficult to see which providers are on offer. The menu to the left of the screen is more user friendly and offers quick access to live chat. But from a usability perspective, we think there could be some improvements.
- Excellent selection of payment methods
- Good choice of payment methods
- 24/7 live chat
- No weekend withdrawals
- Slow pending timeframes
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Betsomnia Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Betsomnia Casino
Betsomnia Casino is an online casino available in the English and German languages. The casino has thousands of games, including online slots and table games, along with important features such as 24/7 support.
You can register an account directly through your web browser, or you can switch to the latest smartphones and tablets if you prefer mobile casino sites. You’ll have access to the casino's full set of games and features regardless of which device you use.
Below is our expert casino review, so you can get the facts before you play;. Don;t be afraid to visit us in the forum if there’s something we haven’t covered below.
- E-Wallets 0-72 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betsomnia Casino
The casino supports a wide range of payment methods, including the latest debit cards and web wallets. It’s also a crypto casino, so you can deposit and withdraw using additional options. You’ll find the minimum and maximum limits through the cashier of a registered account, but they start from 40 EUR.
Withdrawals are processed according to the maximum limits, which is 5,000 EUR per week, or 30,000 per month. You should note that withdrawals from an online casino bonus have additional maximum limits, which can be found in its terms and conditions.
You can have a maximum of three withdrawals in your account at any one time, and the casino may take up to three business days to process it.
There are no weekend withdrawals as the finance department only works Monday to Friday, 6 am to 5 pm GMT. You must follow the casino's KYC Process before you can withdraw, but they will contact you with more information regarding this.
Games at Betsomnia Casino
The casino is home to more than 50 gaming providers so there are plenty of casino games. You can enjoy thousands of online slots, including the latest Megaways and Bonus Buys if you are from an eligible country.
You can list the gaming providers from the games lobby to see how many games are supported in your country and you can click to view your favourites. If you have a game in mind you can search for it using the search engine tools. Each game is also labelled by its provider.
Of course, it’s not just about the slots. The casino is home to various table games or you can enjoy the thrill of a live casino. The casino has games from numerous live providers, including Evolution Gaming, Ezugi and Playtech.
Betsomnia Casino's Commitment to Responsible Gambling
The casino supports responsible gambling, although they do not have additional features or tools that can help you maintain control of your spending. We’d like to see this improved in the future.
If you want to self exclude you must contact the casino by email and they will close your account within 24 hours.
There is limited information regarding responsible gambling on their site, although they have listed a series of questions to help you figure out whether or not you may be suffering from gambling related harms. If you are, they have listed the details of three organsations that can offer additional support and advice.
Customer Support at Betsomnia Casino
If you have any questions or concerns, you can contact the casino through live chat, which is available from the left-hand menu bar. There is no chatbot, so you will be transferred to an agent when one is available.
We tested the live chat feature and are pleased to report that there are no issues. We were transferred immediately, and there were no queuing times. The agent was friendly and responsive and able to deal with our questions adequately. The other good news is that live chat agents are available 24/7.
If you need additional support, you can email the casino, although it is not clear what their response times are.
Complaints
Read the complaints other players have left for Betsomnia Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
Dear Customer, We're thrilled to know that you enjoy our game selection and bonuses, and we appreciate your recommendation. It's great to hear that our payout guarantee gives you peace of mind. Your trust in Betsomnia motivates us to keep providing top-notch service. Best regards, The Betsomnia Team
As someone who plays mostly on weekends, I appreciate how quick and easy it is to withdraw winnings from Betsomnia. Their payment system is efficient, offering a wide range of options including e-wallets, which are super quick. The site also has a great selection of games, and I've found their customer support to be helpful and friendly. Recently, they've updated their design, and it looks really cool
It would be great if they added some extra mechanics like daily tournaments or bonus wheels – that would take the gaming experience to the next level. Overall, Betsomnia remains a reliable platform for casual and serious gamers alike, offering convenience, variety, and friendly support.
Dear Customer, We're glad you're enjoying the quick withdrawals and our game selection! Your suggestion for additional mechanics like daily tournaments is noted, and we're always looking for ways to enhance our players' experience. Thank you for your continued support. Best regards, The Betsomnia Team
I have been playing at Betsomnia for a while now and it is the only online casino I trust to deliver on their promise of 100% payouts. I've never had any issues receiving my winnings in full. The games are exciting, the customer service is always friendly and the payouts are fast and reliable. Betsomnia is definitely one of the best online casinos out there.
Dear Customer, Thank you for trusting Betsomnia! We're pleased to know that our reliable payouts and exciting games keep you coming back. Your satisfaction is our priority, and we're always here to ensure your gaming experience is top-notch. Best regards, The Betsomnia Team
Playing Betsomnia is a truly unique experience. 100% payouts change the rules of the game. No matter how much you win, they always keep their promise to pay everything in full. The variety of games is amazing, the customer service is top-notch, and the payouts are fast and reliable. Betsomnia is by far the best online casino I have ever played at. I highly recommend it to anyone!
Dear Customer, We're delighted that you've had such a positive experience with Betsomnia. Our commitment to 100% payouts is something we take seriously, and it's wonderful to know it sets us apart for you. Thank you for recommending us! Best regards, The Betsomnia Team
Recently, I had a rather complex query regarding my account verification process, which I thought would be a tedious issue to resolve. I contacted Betsomnia's customer support, preparing myself for a long and complicated process. However, I was pleasantly surprised by the prompt and efficient service I received. The support representative was not only knowledgeable but also exceptionally courteous, making me feel at ease. They handled my query with such professionalism and care, resolving my issue much quicker than I anticipated. This level of attentive and competent support is what sets Betsomnia apart from other online casinos, making them a true leader in customer service.
Dear Customer, Thank you for your kind words! We're glad our support team was able to resolve your account verification issue efficiently. Providing attentive and professional service is our goal, and it's great to hear that we exceeded your expectations. Best regards, The Betsomnia Team
Having direct access to a personal manager who is always ready to assist with any issue or request is a luxury that has greatly enhanced my gaming experience. My manager is attentive, responsive, and always goes the extra mile to ensure my satisfaction, whether it's through tailored bonuses, exclusive game recommendations, or swift resolution of any inquiries. This level of personalized service makes me feel truly valued as a VIP member, and it's a testament to Betsomnia's commitment to delivering an exceptional gaming experience for its most loyal players.
Dear Customer, We're thrilled that our VIP service has enhanced your gaming experience! Your personal manager is here to ensure that every aspect of your time with Betsomnia is exceptional. Thank you for your loyalty and for being a valued member of our community. Best regards, The Betsomnia Team
I've played at many online casinos, but the assurance and reliability of Betsomnia's 100% payout policy are unmatched. After winning a jackpot, I was naturally anxious about the payout process, but Betsomnia lived up to its promise. The withdrawal was processed efficiently, and I received every penny of my winnings without delay. This integrity and commitment to player satisfaction make Betsomnia a standout casino. It's refreshing to play in an environment where you know your winnings are guaranteed to be paid out fully.
Dear Customer, We're pleased that our 100% payout policy has given you peace of mind, especially after winning a jackpot. Your trust and satisfaction are our top priorities, and we're happy to hear that your experience has been so positive. Best regards, The Betsomnia Team
Playing on Betsomnia through my phone has been a breeze. The mobile optimization is spot on, and the PWA installation option is a great touch. The game selection is vast, and I've found the graphics to be impressive. Customer support is responsive and helpful. My only issue is the limited variety of live dealer games on mobile, which I hope they expand in the future.
Dear Customer, Thank you for your feedback! We're glad you're enjoying our mobile optimization and game selection. We're working on expanding our live dealer options for mobile, and we appreciate your patience as we continue to improve. Best regards, The Betsomnia Team
The VIP program at Betsomnia works great. My personal manager is always ready to help, making my gaming sessions not only enjoyable, but also stress-free. Their quick response and efficient problem solving is impressive.
Dear Customer, We're delighted to hear that you're enjoying our VIP program and the support from your personal manager. Ensuring your gaming sessions are enjoyable and stress-free is our top priority. Thank you for choosing Betsomnia! Best regards, The Betsomnia Team
My experience with Betsomnia's 100% payout policy has been positive. Having won various amounts, I have always received prompt and full payouts. It’s great to see a casino that truly delivers on its promises to enhance trust and enjoyment.
Dear Customer, Thank you for sharing your positive experience with our 100% payout policy! It's fantastic to know that we've earned your trust and enhanced your enjoyment. We appreciate your feedback and look forward to continuing to meet your expectations. Best regards, The Betsomnia Team
Betsomnia Casino News
Read all news about Betsomnia Casino, check for updates and stay tuned for exclusive bonuses.
MEGAPARTNERS, a direct advertiser and product-oriented IT company in the iGaming industry, has announced the launch of its new online casino brand — Betsomnia Casino, targeting the Netherlands, Austria and Canada.Betsomnia, operating under a Curaçao licence, offers the widest selection of 8,000+ games. These include slots, live casino games, Crash, Bonus Buy, Jackpot, table games, video poker, roulette, and many others.Bonuses Galore at BetsomniaBetsomnia offers classic casino bonuses for players:Weekly cashback - up to 20%Weekend Spins + Wednesday Free SpinsFirst deposit bonus - 100% up to €15000Welcome bonus - 100 FS + 100% up to €15000The level-based VIP program gives you a Personal account manager, higher withdrawal limits, higher cashback, and a bunch of our secret bonuses.“We are excited to launch Betsomnia Casino — a product created exclusively for players and based on their needs,” said Anton Petrov, CEO of MEGAPARTNERS.“The brand will soon introduce unconventional mechanics for additional earnings. We believe Betsomnia will become a top choice for online casino enthusiasts worldwide,” Petrov noted.About MEGAPARTNERSMEGAPARTNERS is more than just an affiliate program. It is a product-oriented IT company with its own development department, offering a range of tools and services to help online businesses grow and succeed. MEGAPARTNERS are looking for traffic for our iGaming brands, and an ever-expanding audience increases ROI. All brands included in MEGAPARTNERS have legal permission to conduct online gambling based on Curaçao and MGA licenses.For more information, please visit megapartners.io.
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Betsomnia is an excellent online casino with a wide selection of games and amazing bonuses. Customer service is always helpful and payouts are fast. Especially thanks to their 100% payout guarantee, I play for fun. I never have to worry about missing out on my winnings when I play here. I highly recommend Betsomnia to anyone looking for a reliable online casino. The streamlined navigation has simplified the task of locating games, promotions, and essential information.