AskGamblers Quick Overview
Editor’s View
Overall the feel of the casino is very welcoming although we found navigating up and down the casino difficult with no scroll bars and the same applies when we listed the gaming providers. There was no option to scroll down through the provider list making it more difficult to see which providers are on offer. The menu to the left of the screen is more user friendly and offers quick access to live chat. But from a usability perspective, we think there could be some improvements.
- Excellent selection of payment methods
- Good choice of payment methods
- 24/7 live chat
- No weekend withdrawals
- Slow pending timeframes
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Betsomnia Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Betsomnia Casino
Betsomnia Casino is an online casino available in the English and German languages. The casino has thousands of games, including online slots and table games, along with important features such as 24/7 support.
You can register an account directly through your web browser, or you can switch to the latest smartphones and tablets if you prefer mobile casino sites. You’ll have access to the casino's full set of games and features regardless of which device you use.
Below is our expert casino review, so you can get the facts before you play;. Don;t be afraid to visit us in the forum if there’s something we haven’t covered below.
- E-Wallets 0-72 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betsomnia Casino
The casino supports a wide range of payment methods, including the latest debit cards and web wallets. It’s also a crypto casino, so you can deposit and withdraw using additional options. You’ll find the minimum and maximum limits through the cashier of a registered account, but they start from 40 EUR.
Withdrawals are processed according to the maximum limits, which is 5,000 EUR per week, or 30,000 per month. You should note that withdrawals from an online casino bonus have additional maximum limits, which can be found in its terms and conditions.
You can have a maximum of three withdrawals in your account at any one time, and the casino may take up to three business days to process it.
There are no weekend withdrawals as the finance department only works Monday to Friday, 6 am to 5 pm GMT. You must follow the casino's KYC Process before you can withdraw, but they will contact you with more information regarding this.
Games at Betsomnia Casino
The casino is home to more than 50 gaming providers so there are plenty of casino games. You can enjoy thousands of online slots, including the latest Megaways and Bonus Buys if you are from an eligible country.
You can list the gaming providers from the games lobby to see how many games are supported in your country and you can click to view your favourites. If you have a game in mind you can search for it using the search engine tools. Each game is also labelled by its provider.
Of course, it’s not just about the slots. The casino is home to various table games or you can enjoy the thrill of a live casino. The casino has games from numerous live providers, including Evolution Gaming, Ezugi and Playtech.
Betsomnia Casino's Commitment to Responsible Gambling
The casino supports responsible gambling, although they do not have additional features or tools that can help you maintain control of your spending. We’d like to see this improved in the future.
If you want to self exclude you must contact the casino by email and they will close your account within 24 hours.
There is limited information regarding responsible gambling on their site, although they have listed a series of questions to help you figure out whether or not you may be suffering from gambling related harms. If you are, they have listed the details of three organsations that can offer additional support and advice.
Customer Support at Betsomnia Casino
If you have any questions or concerns, you can contact the casino through live chat, which is available from the left-hand menu bar. There is no chatbot, so you will be transferred to an agent when one is available.
We tested the live chat feature and are pleased to report that there are no issues. We were transferred immediately, and there were no queuing times. The agent was friendly and responsive and able to deal with our questions adequately. The other good news is that live chat agents are available 24/7.
If you need additional support, you can email the casino, although it is not clear what their response times are.
Complaints
Read the complaints other players have left for Betsomnia Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Customer, We’re so pleased to hear that your time with us has been enjoyable! It’s great to know that our game variety, mobile compatibility, and responsive support have met your expectations. Your positive vibes keep us going, and we look forward to providing you with even more awesome gaming experiences. Best regards, The Betsomnia Team
Bestomnia online casino exceeds all my expectations. The site is visually appealing, with a sleek design and intuitive layout. The game selection is vast, featuring both traditional casino games and innovative new options. Additionally, the customer support team is responsive and knowledgeable, providing assistance whenever needed. While the withdrawal process is usually quick, there have been instances where it took longer than expected. Nonetheless, Bestomnia is an outstanding online casino that I highly recommend to all gambling enthusiasts.
Dear Customer, Thank you for your detailed review and for highlighting the aspects of Betsomnia that you enjoy. We’re glad our design, game selection, and customer support have met your expectations. We apologize for any delays you’ve experienced with withdrawals and are working to make our processes even quicker and more efficient. Your recommendation means a lot to us! Best regards, The Betsomnia Team
What drew me to Betsomnia was its Curacao licensing, ensuring a safe gaming environment. The variety of games is fantastic, and the live dealer section is particularly enjoyable. The bonuses are generous, adding to the excitement. My only gripe is the withdrawal process, which can be a bit slow compared to other sites.
Dear Customer, Thank you for your review! We’re delighted that our Curacao licensing, game variety, and live dealer section have made your experience at Betsomnia enjoyable. We understand your concerns about the withdrawal process and are constantly working to make it faster and smoother. Your feedback helps us improve, and we’re glad to have you with us. Best regards, The Betsomnia Team
Bestomnia online casino offers the opportunity to play on mobile devices. The website is fully optimized for mobile devices, allowing you to enjoy your favorite games on the go. The mobile interface is smooth and responsive, and I had no problems with delays or glitches, even when I was on my way somewhere
Dear Customer, Thank you for your feedback! We’re thrilled that you’re enjoying the mobile experience at Betsomnia. It’s great to know that our site is performing well on the go and that you haven’t encountered any issues. We’re committed to keeping your mobile gaming experience smooth and enjoyable. Thanks for playing with us! Best regards, The Betsomnia Team
What sets Betsomnia apart for me is their unwavering promise of 100% payouts. It's reassuring to know that my winnings are mine, entirely and always. Their transparent and straightforward payout process adds to the trust and enjoyment of playing here. A definite thumbs up from me!
Dear Customer, We’re thrilled to hear that our commitment to 100% payouts has made such a positive impression on you. Transparency and trust are core values at Betsomnia, and it’s wonderful to know that you feel secure and satisfied playing with us. Thank you for your support, and we look forward to continuing to provide you with a top-notch gaming experience! Best regards, The Betsomnia Team
Betsomnia offers a wide range of payment methods, which makes it easier to deposit and withdraw funds. There is a wide range of games to choose from, and their VIP program is definitely worth it. Personalized managers react quickly and always make sure that the players are happy. It's like being in a real casino without having to leave my house!
Dear Customer, We're thrilled to hear that you're enjoying the variety of payment methods, games, and our VIP program! Our team is dedicated to ensuring that our VIP players feel special, and we're glad to know that you feel at home with us. Your feedback encourages us to continue delivering a premium experience. Best regards, The Betsomnia Team
In my time playing at various online platforms, I've never encountered a support team quite like Betsomnia's. To my amazement, the response was not only swift but incredibly helpful. The team member walked me through the solution step by step, ensuring I was comfortable and understood everything. This kind of support, available 24/7 and genuinely focused on the player's experience, has solidified my trust and loyalty to Betsomnia. It's clear they prioritize customer satisfaction above all else, making each player feel valued and supported.
Dear Customer, We're so glad that our support team's efforts have left a positive impression on you! We pride ourselves on delivering fast, effective, and personalized service to all our players. Your loyalty means the world to us, and we'll continue striving to keep your trust and satisfaction at the highest level. Best regards, The Betsomnia Team
I encountered a minor issue with a deposit, and the support team was phenomenal. They not only addressed my concern quickly but also followed up to ensure that everything was to my satisfaction. This proactive approach and the genuine care they show to their customers are commendable. The support team is always friendly, knowledgeable, and ready to assist, making my gaming experience smooth and enjoyable. It's this level of service that keeps me coming back to Betsomnia.
Dear Customer, Thank you for your kind words! We're delighted that our support team was able to assist you efficiently and to your satisfaction. We believe that great customer service is the backbone of a good gaming experience, and we're thrilled that you feel well taken care of. We're here whenever you need us. Best regards, The Betsomnia Team
"Betsomnia is my go-to online casino for a reason. The game selection is excellent, the website is user-friendly, the customer support is always helpful and responsive and 100% payouts. I've never been disappointed with my winnings here. I have never been disappointed with my experience here. If you want a reliable online casino - look no further than Betsomnia. "
Dear Customer, Thank you for making Betsomnia your top choice! We're pleased to hear that our game selection, user-friendly site, and responsive support have contributed to your satisfaction. Providing a reliable and enjoyable experience for our players is our top priority, and we're glad to know we've met your expectations. Best regards, The Betsomnia Team
Encountering a technical issue during a crucial moment in gameplay can be frustrating, but Betsomnia's support team turned what could have been a negative experience into a positive one. Their response was immediate, efficient, and, most importantly, effective. The support representative was patient, understanding, and worked diligently to resolve my issue, ensuring minimal disruption to my gaming. This level of competence and care from a support team is rare and has solidified my loyalty to Betsomnia.
Dear Customer, Thank you for your feedback! We understand how crucial seamless gameplay is, and we're pleased that our support team turned your experience around. Your loyalty means a lot to us, and we'll continue to work hard to keep your trust. Best regards, The Betsomnia Team
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My time at Betsomnia rocked! 🎰 They got tons of games, and they work great on mobile too! 📱 Whenever I had a prob, their support peeps were quick to sort it out, keeping my gaming vibes chill. 😎