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Page 2 – Player Reviews for Betsofa Casino

Betsofa Casino

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Player Rating 139 reviews
9.3/10
139 reviews
Complaint Response 22 complaints
2 days avg. 22 complaints

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Player Rating
9.3/10 ● 139 reviews

Top Reviews From Our Players

I've been playing at this online casino for years, and it just keeps getting better! The games are fantastic, and they always have exciting bonuses to boost your winnings. What truly impresses me is their lightning-fast payouts. I never have to wait long to enjoy my winnings. This casino has been my go-to for years, and I wouldn't play anywhere else. Thank you!

Thank you so much for your kind and appreciative words. Your feedback means a lot to us, and we are thrilled to hear that you had an exceptional experience at our casino. Your satisfaction is our top priority, and we will continue to strive to provide you with the best possible service. Warmest regards, Betsofa Casino

user avatar

I had a very, very good time at this casino! The customer support agents were so nice and very helpful. Also, this casino has a special program for loyal players, very exciting :) And when you want to take out money, they do it fast. I say you must try this casino, it is very good for having fun and getting money::)

Thank you sincerely for choosing our casino! Your trust means a lot to us, and we're thrilled to hear about your positive experience with our services. We are committed to delivering an exceptional gaming experience, and your satisfaction is always our primary focus. Best regards, BetSofa team

user avatar

Hello! I had an amazing time at Betsofa casino! 👍 The verification and cash-out procedures were quick. Betsofa offer games from all my preferred providers, so I had endless enjoyment while playing 👍 Moreover, their customer service team was exceptionally welcoming and supportive. I strongly recommend!

We would like to extend a heartfelt thank you for joining our casino. We are truly grateful for the trust you have placed in us, and we are delighted to hear that you had a satisfying experience with our services. At our casino, we strive to provide our users with the best possible gaming experience, and your satisfaction is our top priority. Best regards, BetSofa team

user avatar

I've been playing at Betsofa Casino for a long time, and I really like it there. They have lots of ways to pay, and they offer many different games like live games, slots, and table games. They also give out good bonuses, and they just started a loyalty program! :) I'm already on the second level of the program! :) I think everyone can give it a try and see if they're lucky at Betsofa.

Thank you so much for your kind and appreciative words. Your feedback means a lot to us, and we are thrilled to hear that you had an exceptional experience at our casino. Your satisfaction is our top priority, and we will continue to strive to provide you with the best possible service. Warmest regards, Betsofa Casino

user avatar

In this casino are so many games, it's hard to count :D the slots come in lots of different styles. I also tried live games, video poker, and other fun games :)
The website looks good and it's easy to get your money fast, nice!

💯/10!! Outstanding services, indeed well deserved Askgamblers certificate, and there are multiple reasons why. I purely enjoy the black & red design of betsofa. The casino has many (WHAT IS IMPORTANT) NON-STICKY BONUSES.

Best casino I ever played, and I tried more than 30 casinos. I recommend to everyone, a lot of choices of slots providers, and new slots adding, love their promotions, non sticky bonuses and when you get VIP manager you can get good deposit bonuses like 200% on deposit with good wager on bonus x40 times, no deposit bonuses and fast withdrawal on 1-3 days. It's first casino I got max win on hacksaw provider on anubis slot, but had a bonus and max win was 10€ from bonus, but normal times is max win 2k from bonus wallet to the real wallet. Live Support is very fast and helpful.

I do not only like function of crypto deposit, because you have to choose how much you want deposit and you have to send exact amount. Should be better if you just deposit without choosing how much you will deposit. Other things are perfect here.

Thank you for sharing your honest opinion with us! It would be helpful if you could specify what you mean by not having to choose the deposit amount when making a deposit via cryptocurrency. We constantly strive to improve our services by taking our Players' suggestions into consideration. In this regard, we look forward to receiving your response via our 24/7 live chat or via email. Best regards, BetSofa team

user avatar

The fastest KYC verification and withdrawal times I have ever experienced with an online casino. Withdrawals for Interac are processed, approved and sent within 2 hours. This is incredible for an online casino. Website works smooth on mobile. Great game selection. Awesome customer support. Play on slots feels very balanced.

Good casino with a nice welcome bonus and low level of minimum deposit. Very pleased with the ability to get free spins and the availability of regular bonuses.
I didn't like the verification process, it's too complicated. I also wish the withdrawal was faster.

Thank you for your feedback! We appreciate your opinion! Please be aware that the verification process is a standard KYC (Know Your Customer) procedure, which is necessary to ensure the safety of both sides. Please note that requests for withdrawal of funds and document verification are processed within 2-3 hours during the business hours of 11:00 to 20:00 Greenwich time, Monday through Sunday. Under circumstances of increased workload, this time can be slightly increased. However, our team always strives to proceed with a Player's request as quickly as possible! In addition, our Customer Support chat is available 24/7, so you are more than welcome to contact us with any questions you have! Best regards, BetSofa team

user avatar

All good games are there. Nice Bonus offers. good Support. First deposit went down on 0 fast but the Second deposit was better, nice bpm and a 5000x Max win on phoenix forge. It was a great experience.
I give it all in all 9/10. Hope the withdrawal and verification goes fast now. I used the 2. deposit with an bonus offer from my email.
The wager was very fast done after the big Hit and nothing was gone from the 5000x win so I could withdraw all.

Verification is still with email you can not directly upload your documents on the website.
But they told me that they are working on it. Some games Studios Do not have auto spin for me like hacksaw. This is why I played more pragmatic today.
Live Casino I played after the withdrawal. It was nice but also no auto spin.
But the rest here is very good.

It is a pleasure to hear from you! Thank you for sharing your valuable opinion with us. We are always happy to listen to the opinions and suggestions of our players, as it allows us to make our services better! Please note that we are working on an option to upload documents directly through the website and hopefully, in the near future this option will be available. Also, please note that the availability of the auto-spin feature depends on the provider. You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur. Best regards, BetSofa team

user avatar

This is good casino and I like it. I have tried many of casinos.
There is large number of games. The chat its very helpful in any question.
Correct conditions of bonuses and most importantly fast payout about 2-3 h.
I didn't find any bad things in this casino.

Top level casino 1000/100! Like it very much. I think that it has a huge potential to become one of the best online casinos, why not?Top level casino 1000/100! Like it very much. I think that it has a huge potential to become one of the best online casinos, why not?

This casino bribed me with its cool bonuses and great customer service. The chat agents are always quick to solve all my questions. The verification was pretty quick and I have already made several withdrawals without any problems. I also really like the website design, everything is easy to find and has no technical errors. And the guys also have a cool cashback program :D I'm very satisfied that I stumbled upon this site. Definitely like it!

Top level casino 1000/100! Like it very much. I think that it has a huge potential to become one of the best online casinos, why not?! Don't really see any bad things, the withdrawals are quick as they must be and there is super high rtp if you know what I mean!
Wow, I'm surprised. Plus support beautiful ladies are nice to me as a new player, providing with generous bonuses, great!

I'd just like to say that I love Betsofa casino club, apparently a fair company, deposited 30$ and played around for a while. As soon as I reached 180 dollars, I bet 80 dollars on roulettes, and it came in 4 times in a row. Can you hear my woop-dy-woop? Anyway, after some time the balance was at a little over 2000, so I drew the 1700 and wasted the 300. They told me at first withdrawal would take over 2 hours, and asked for it to be hurried.. hey bingo ... 6 hours later it's in my bank.

Recently, I used Betsofa's welcome offer on the first deposit and received quite a decent batch of bonuses, which included a 133% bonus, plus free spins. Additionally, I activated a cashback offer. Great combo! I came searching for copper and found gold lol. Surprisingly made a couple of big wins, nice casino, that's all I can say for now!

The games are nice and varied. The chat seems to be really good and polite compared to other sites. They also have sports which is a plus! Verification went smoothly too.

Withdrawal limits is supposed to be 2500 euro per day, but when you are withdrawing, only 1000 is possible. Withdrawal times are 24-72 hours for crypto. This is the case for over five withdrawals in a row for me now.. Very disappointing. The max bet of sports bets are low, usually between 30-1000 euros.
It started really well with this casino, but as usual, once you win, things don't turn out as they should...

Thank you for your feedback! We always listen to your feedback about deposits and payouts, and we work hard to ensure that all transactions are processed as quickly as possible! Also, it is not always up to us, but we try to do our best to make our players feel as comfortable as possible! We are happy to let you know that there are plenty of funding options on our website, so everyone can find one that is convenient for them. We are also constantly adding new transaction methods! Please note that depending on the region and payment method, the maximum withdrawal amount may vary. Maximum withdrawal limits are limited to EUR 1000 per day and EUR 10000 per month, however, if you wish to increase your withdrawal limits, you can contact our customer support team via live chat or via email on our website. The above limits do not apply to members of our VIP program. You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur. Best regards, BetSofa team

user avatar

BetSofa is one of the best casinos, it has nice bonuses, a good variety of games, and quality graphics. Also, a big plus for me personally is that the support team is available 24/7. So far I haven't seen any downsides to this casino! By the way, the verification process also took very little time at all.
Definitely like this casino!

Good, payouts are immediate. The customer service is great in several languages, ​​the staff is very competent.
Verification was very fast. Good slot selection.

So far, I didn't experience anything terrible here. The withdrawals don't lag, and the games are good. The navigation is ok, though; I would add more filters for sorting games. But it's a good site.

This is good casino and I like it. I have tried many of casinos.
There is large number of games. The chat its very helpful in any question.
Correct conditions of bonuses and most importantly fast payout about 2-3 h.
I didn't find any bad things in this casino.

Excellent casino. Super fast account verification, even without requesting withdrawal. When I made withdrawals, due to the wallet, between 1 to 3 hours were processed.
Fast account verification and very fast withdrawals.

It is literally impossible to describe how obsessed I am with Betsofa's quality of gambling experience. The website is clearly managed by professionals. Quick withdrawals confirm this! Definitely having a good time at Betsofa!

In my opinion, Betsofa is the best gambling platform in 2022. I haven't really had the chance to compare this year to last, as I learned about the casino a few months ago. Especially if you're looking for fair play, it's a great casino to play slots and live games.
As a result of my active playing, I have already received a few no-deposit bonuses.
All in all, I took advantage of the welcome offers (which are awesome!!) and played some tournaments (even participated in cash share believe it or not). Thus far, I have enjoyed my stay at Betsofa, the best of the best :D

A nicely designed website with a bunch of cool features.
Based on my own experience, all the offers are great, and there are many of them for every day of the week. So far I have wagered a welcome bonus and a free bet.

Speaking of withdrawals, I got 2 of them so far. The first withdrawal through crypto required me to pass KYC. Overall, I had money on my balance in 1-2 hours. The second request approval happened within 30 minutes, which was surprisingly fast.

Slots are great as well, my favorite providers at Betsofa probably will be Amatic and BGaming. As far as I am concerned, Betsofa has a good reputation among players.

The repeated and long verification process lasted for a week without any verification results. For the first time, I provided my ID card and address proof as verification, and I also received an email stating that I had completely passed the verification. As a result, my account was frozen immediately after the deposit, and I asked for a second verification. I sent my passport and photo of my hand-held ID card for the second time. It was not until four days later that I was informed to send video verification again. I sent email again as required. A week passed without any reply, and my $1300 was still frozen in the account

Thank you for your feedback! If suspicious activity is detected, Your gaming account may be temporarily suspended and an internal review will take place. This is necessary to prevent money laundering and terrorist financing and to check whether You are subject to a sanctions regime. Documents are usually checked within 2-3 hours on weekdays Monday to Sunday between 11:00 and 20:00 Greenwich time. However, depending on the workload of the verification department, the verification of documents may take a little longer. The result of the video conference can be provided to the customer within 5 working days after the video conference. We would like to mention, that, according to Clause 33.5 of the T&C: We shall hold no liability for any claims made as a result of email errors resulting in us not being able to receive Your request. If we do not reply back to You within a reasonable time, kindly check Your email and ensure that Your email was sent successfully. You acknowledge it is Your responsibility to ensure we have received Your request, should You not receive a reply or confirmation of receipt of email from us. Please note that withdrawals are only possible if Your account has been successfully verified and will normally be accepted within the first 24 hours of verification. You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur. Best regards, BetSofa team

user avatar

In my humble opinion, probably of the most decent and fair casinos. So far, I've received all my winnings, my last withdrawal was 1200 CAD on 13/07, and overall I've had 7 withdrawals. Hope to make more. Really nice design and what is most important to me is quick deposits and withdrawals.

As I play through mobile now, it would be great to have an installed Betsofa app too. Would you be able to tell me if your website is tablet-friendly as well?

Thank you for your feedback! We appreciate your valuable opinion! We are always striving to improve and make your stay in our casino as comfortable as possible, please note that the app currently is in the development process. Please keep in mind that you can play at Betsofa even on your tablet as the website is tablet friendly! If you still have any further questions we are always happy to help you 24/7! Best regards, BetSofa team

user avatar

Very happy customer.
Nice interface most important games are available.
Important things is quick verification and almost 7 hours pending withdrawal which isn't the best but is okay.
Very friendly support you feel you talk to a real person with emotions and they try to help.
The most positive thing they have sport betting.
One of the most important aspects that make me choose where to play is they have responsible gambling and loss limits this helps you get you withdrawal out and not lose them like other places while you wait for the withdrawal.

2 things that made me deduct 2 starts

Low withdrawal limits of 2500eu which I'm not happy about specially when I deposit a lot.

Second cashback doesn't get added manually, you have to wait for end of week and ONLY if you add a promo code every single weeks which is nice.

Otherwise it's an awesome place to enjoy your play.

It is a pleasure to hear from you! Thank you for sharing your valuable opinion with us. The maximum withdrawal amount per day is 2.500 (two thousand five hundred) EUR, however, if you wish to withdraw more, you may do so as well, as 20.000 (twenty thousand) EUR or equivalent in other currencies can be withdrawn per month. Your request to extend the withdrawal limitations will be taken into consideration and we will do as much as we can to accommodate you! If you have any other questions or queries, you can always reach out to us by leaving a comment in the forum, or by contacting us via live chat or email at [email protected]. Whenever you need help, Betsofa is always there to help! Best regards, BetSofa team

user avatar

100/10!! Outstanding services, indeed well deserved Askgamblers certificate, and there are multiple reasons why.
I purely enjoy the black & red design of betsofa. The casino has many (WHAT IS IMPORTANT) NON-STICKY BONUSES. Currently wagered 2 outta 3 bonuses. RTP on a high level! Appreciate it.
You go Betsofa!

Nothing to complain about tbh... As a matter of fact, I was wondering if it was possible to get in touch with someone about providers for some suggestions?

Thank you for your feedback! We appreciate your valuable opinion! Please note that we are always happy to listen to the opinions and suggestions of our players, as it allows us to make our services better! Furthermore, you can always reach out to us by leaving comments in the forum, or by contacting us via live chat or email at [email protected], and we would be delighted to hear from you! We are available 24/7! Best regards, BetSofa team

user avatar

Excellent casino. Would certainly recommend it. Got one of the biggest wins there playing live games. Can't say much of sports though. But what I like about the Betsofa, is its amount of slots and other casino games, plus there is an option to open multiple amounts of games on one page, which is kind of cool!

Couldn't find any issues at Betsofa. Everything seems to work fine for me! However, I would like to know if support is available only during business hours? As I once couldn't get an answer from the chat.

Thank you for your feedback! We are delighted that you like our services! Our support team is available to help you 24/7. Sometimes our operators may not be immediately available, but we will do our best to get back to you as soon as possible! You can always contact our online chat or email [email protected] if you have any questions or need assistance, our support team will be happy to advise you! Best regards, BetSofa team

user avatar

Betsofa Casino has many things working like good games and good-enough bonuses. My experience so far is pretty much average and I would recommend trying it even if only for the welcome bonus.

My only issue is its stuttering connection that I fear could disconnect and cancel my winnings in the future. The situation is the same whether I’m using data or wifi so I know it’s a server problem.

Thank you for your feedback! We highly appreciate your opinion! Occasionally, it is recommended to clear the cache and cookies in your browser as it might cause accessibility issues. However, if any technical issue occurs on the website, we are always available for further details on the solution. Please take into consideration, that in case of the game or website disconnection, the winning will not be affected and will remain on your account. If you have any subsequent questions do not hesitate to approach us via e-mail or Live Chat 24/7! Best regards, BetSofa team

user avatar

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