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Betsofa Casino

1
CasinoRank
8.2
Calificación de los jugadores 25 revisiones
Reclamaciones 2 días el medio
Reseñamos y evaluamos los casinos en línea de forma objetiva gracias a nuestro algoritmo CasinoRank, construido a lo largo de una década de experiencia trabajando con casinos y jugadores por igual. Conoce la verdad. Luego juega.
Lo que nos gusta
  • Pagos dentro de las 24 horas de haber sido procesados
  • Chat en vivi en español abierto las 24 horas, todos los dias
  • Muchos métodos de retiro
  • Certificado de Confianza de AskGamblers
Lo que no nos gusta
  • Algunas restricciones de paises
  • Los requisitos de apuesta son más altos que lo habitual
  • General
  • Pagos
  • Juegos
  • Atención al cliente
  • Juego responsable

Idiomas

inglés, español, alemán, polaco, finés, francés, portugués, ruso

Establecido

2020

Licencias

Curazao

Programa de afiliación

Propietario

XXL Services N.V.

Tipo de casino

Juego Instantáneo, Móvil, Deportes, Crypto Casino

Métodos de depósito

SPEI, oxxo, Transferencia Bancaria Local, Visa, Mastercard, AstroPay Card, eZeeWallet, Jeton, SticPay, Skrill, Neteller, MuchBetter, MiFinity, Cryptopay, Ripple, Payz

Monedas

pesos argentinos, dólar australiano, real brasileño, dólar canadiense, peso chileno, euro, rupia india, peso mexicano, corona noruega, dólar neozelandés, sol peruano, esloti polaco, dólar estadounidense

Métodos de retiro

Visa, MasterCard, Skrill, Neteller, AstroPay Card, Cryptopay, Ripple, MuchBetter, Jeton, MiFinity, SticPay, Transferencia Bancaria Local, Payz

Período de retiro

Carteras electrónicas: 0-1 horas
Transferencias bancarias: 24 horas
Cheques: No se ofrece
Tarjetas de pago: 24 horas
Tiempo pendiente: 24 horas

Límite de retiro

1000 EUR al dia, 5000 EUR a la semana y 10 000 al mes

Software

1x2 Gaming, Amatic Industries, Betsoft, BGAMING, Booming Games, Booongo Gaming, CT Interactive, Amusnet, Elk Studios, Endorphina, Evoplay, Eyecon, Fugaso, Fazi Interactive, Gamevy, Gaming Corps, Habanero, Hacksaw Gaming, iSoftBet, KA Gaming, Kalamba Games, Leander Games, Mascot Gaming, Games Global, Mr. Slotty, NoLimitCity, OneTouch Games, Playson, Pragmatic Play, Push Gaming, Quickspin, Red Rake Gaming, Red Tiger Gaming, Relax Gaming, SmartSoft Gaming, Spinomenal, Stakelogic, Thunderkick, Tom Horn Gaming, Wazdan, Zitro Games

RTP

No auditado públicamente

Chat en vivo

Contacto

Atención al cliente Correo electrónico: [email protected]

Límite de depósito

Límite de apuesta

Límite de pérdida

Límite de tiempo/sesión

Autoexclusión

Descanso/tiempo de espera

Vuelta a la realidad

Autoevaluación

Bloqueo de retiro

Registro de autoexclusión

No

Información general sobre Betsofa Casino

Betsofa Casino es un casino en línea de apariencia elegante que se enorgullece de poseer el Certificado de Confianza de AskGamblers y cuenta con un lobby lleno de tragamonedas, juegos de mesa, una sección de casino en vivo y otros juegos de azar. El casino también incluye apuestas deportivas si esa es tu preferencia.

Este casino ha estado operando desde el año 2020, está disponible en varios idiomas, incluido el español, y cuenta con una licencia emitida por el Gobierno de Curazao.

Si deseas obtener más información sobre este casino altamente calificado, sigue leyendo nuestra reseña de casino de Betsofa y consulta las revisiones de jugadores de Betsofa Casino para obtener una visión más personalizada de algunos de los mejores casinos en línea.

Información de pago y métodos en Betsofa Casino

Es muy poco probable que no encontraras uno de tus sistemas de pago preferidos en la lista de métodos de depósito disponibles aquí. Sin embargo, ten en cuenta que el casino solo te permitirá retirar las ganancias que hayas obtenido en el casino a través del mismo método de pago que utilizaste para tu depósito, algo común en los casinos online Mexico

Los depósitos con tarjeta de crédito pueden generar algunos cargos debido al cambio de moneda y, si bien puedes realizar dos retiros al día sin que el casino te cobre ninguna comisión, cada uno de los siguientes retiros que realizas ese día incluirá una comisión del 10%.

Una cosa que vale la pena mencionar también es que hay menos métodos de retiro disponibles en comparación con los métodos de depósito disponibles. Afortunadamente, el Betsofa Casino bono de bienvenida viene sin restricciones con respecto al método de depósito.

El casino acepta criptomonedas, pero solo podrás jugar juegos de casino con la moneda fiduciaria que eliges al registrar una cuenta, antes de poder iniciar sesión en Betsofa Casino.

En algunos casos, Betsofa Casino en línea puede solicitar tus documentos personales antes de que se pueda realizar un depósito; de lo contrario, se solicitarán los documentos KYC antes de realizar un retiro.

Atención al cliente en Betsofa Casino

Muchas preguntas que los jugadores pueden tener sobre varios temas, como el proceso de registro, si el Betsofa Casino es confiable, los depósitos, las retiradas, bonos y más, ya están respondidas en la sección de preguntas frecuentes del casino. Incluso hay una página de fuente de información completa, pero solo está disponible en inglés.

Aún así, la forma más rápida de obtener ayuda y soporte en el casino es poniéndose en contacto con su personal de chat en vivo que está a tu disposición las 24 horas del día, los 7 días de la semana, y lo que es aún mejor es que el soporte está disponible en español.

Los agentes de soporte responden casi al instante y están muy bien informados, por lo que recibimos una ayuda impecable para todas nuestras preguntas cuando usamos la opción de chat en vivo.

Juegos en Betsofa Casino

Cuando se trata de la selección de juegos, los Betsofa juegos son desarrollados por más de 40 de los proveedores de software más conocidos de la industria. Aquí podemos ver máquinas tragamonedas de iSoftBet, NoLimit City, Pragmatic Play y Wazdan, junto con muchas otras compañías de renombre.

El lobby del casino está muy bien diseñado y ofrece muchas opciones de filtrado para que encuentres lo que buscas sin problemas. De lo contrario, puedes utilizar la opción que abrirá un juego aleatorio para que juegues.

Podrás navegar por todos los juegos disponibles por categorías como Juegos nuevos, Juegos populares, Drops & Wins, Juegos con Jackpot, Juegos de promoción, Rasca y Gana, Juegos de bonificación, Megaways, Juegos de mesa y algunas otras.

Si ya sabes exactamente a qué juego quieres jugar en el casino, puedes usar la barra de búsqueda que devuelve resultados al instante. Después de encontrar tus títulos favoritos, puedes guardarlos y estarán disponibles en la categoría Favoritos en el lobby del casino.

Compromiso de Betsofa Casino con el Juego Responsable

Betsofa Casino va más allá cuando se trata de ofrecer a sus jugadores valiosas herramientas con las que pueden controlar su juego. Además de estos, también puedes encontrar guías y cuestionarios completos que pueden ayudar a evaluar e identificar los problemas de juego.

Betsofa tiene un buen historial en lo que respecta al juego responsable y ofrece información de contacto de algunas de las mejores organizaciones que se ocupan de la adicción al juego, como GamCare, Juagdores Anónimos y Gambling Therapy.

Puedes establecer los límites accediendo a la página de tu cuenta en el sitio web del casino, visitando la página dedicada al Juego Responsable del casino o poniéndote en contacto con el servicio de atención al cliente.

Revisiones de los jugadores

8.2
25 revisiones
Ordenar por
Fecha
Relevancia
Calificación de los jugadores
Hanns-G
hace 3 meses
8

I’ve spent decades behind real tables so I’m not easily impressed, but Betsofa holds its own. The slot selection’s massive + their live dealer section actually feels legit. Bonuses are steady and the reloads give you a reason to stick around. What really caught my attention was the VIP program... got a personal manager who actually knows what they’re doing. Makes a difference when someone’s handling your issues fast and throwing in a few perks.

Now, it’s not perfect. The site can be a little slow to load sometimes... support could be sharper. Wagering requirements are on the heavier side too. But overall? Betsofa’s a solid online joint... maybe not the flashiest, but dependable enough for a guy who knows his way around a casino.

KBlancs20
hace 8 meses
8

So, I’ve been playing at Betsofa Casino for a while now, and I can say, it’s a solid option. The slot selection is 🔥, tons of variety, and the live dealer games are pretty dope too. Plus the bonuses are nice, especially those reload ones that keep me coming back. One of the best things about this place is their VIP program. Got myself a personal manager who hooks me up with special bonuses and helps out whenever there’s an issue. Feels like real VIP treatment, which I’m a fan of.

But not everything is perfect. First off, the site can sometimes be a bit slow to load, which is kinda annoying when you’re trying to get into a game fast. I’ve also had a couple of issues with customer support being a bit slow to respond, and yeah, the wagering requirements on bonuses are kinda steep, so you really have to work for those rewards.

Slotsbuddy
hace 10 meses
4

It's easy to deposit (of course haha) and they have a great variety of games. Also, their live support seem to be friendly. I like the open chat feature.

Impossible to verify if you win it seems. First I was verified. Then I won some money, wanted to withdraw - then they needed new documents.
They asked me for:
1.Birth certificate (that's a first time lol)
2. That I hold my passport next to my face + a piece of paper with a number on.

They rejected the latter because both my hands was not fully visible.

HOW do you hold something while also having your hands fully visible?

OH and you have to wait 24 hours each time before they look at your documents again.

Betsofa Casino
hace 10 meses

Thank you for providing honest feedback to our work!

We are sorry for the way the process of extended verification has made you feel. It is our constant goal to improve our services and provide you with the best possible experience.

Let us inform you that the additional documents were requested by the Verification Department only for security purposes and in accordance with our Terms and Conditions. Please, note that it is our goal to process winnings as quickly as possible and we do not intend to delay processing.

We appreciate you noticed that we have a great support team which always strives to help. If you have any questions - feel free to contact the team any time!

With kind regards,
Betsofa Casino Team.

Blackjax
hace 1 año
7

I am really scared to try out new casinos but when Askgamblers gets exclusive bonuses for its members it gives me a chance to try out casinos from different brands and that is how I came across Betsofa casino. The casino operates with a gambling license issued by the government of Curacao and is owned and operated by the group XXL services NV. The sign up process at the casino is quick and you get to choose from 15 different fiat currencies as you’re playing currency. The casino has Skrill, Neteller, Astropay, Mifinity and Ezeewallet as payment methods for fiat currencies. You can also use crypto methods to fund your account. The minimum amount for deposit and withdrawal is €20.
The casino has more than 100 slot providers and they have every big and small provider in the casino industry available on their site. They have a total of 8000 slots and some of th brands at their casino are Playngo, Pragmatic play, Relax gaming, fazi interactive, Hacksaw, Nolimit city. The casino gives its players match deposit offers on first, second and third deposit and to claim these bonuses you need to make a minimum deposit of €20. The bonus needs to be wagered 45 times in 7 days for it to be converted into real funds. During bonus wagering the real and bonus money are kept in separate wallets and when you gamble your real money is used first and all winnings from real money bets go to real wallet. After you exhaust your real funds the bonus wagering starts from your bonus balance. The casino right now has a Wheel spin promotion running on their site where every 24 hours you get one spin where you can win from 1 spin to 100 spins on the wheel and the max cashout from the bonus is €100.
So far I have made two deposits at the casino and successfully withdrawn my balance once. The casino processes withdrawals in under 24 hours. The verification process happens on weekdays and you can expect yourself to be verified in under 12 hours.

The maximum cashout from bonus is $100. The no deposit bonuses can be wagered with only real money that too on just one slot. The casino allows VPN but Pragmatic slots are still restricted for me as I am from India.

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Afi4wins
hace 1 año
6

When I first read the review about this casino, I was quite impressed. Almost everything a player would want or prefer are available at the casino – 24/7 Live Chat service, lots of software providers, lots of deposit and withdrawal options, accepts both fiat and crypto currencies, and even has the Certificate Of Trust from Askgamblers. All these should make Betsofa Casino a safe and reliable venue to regularly play at.

Signing up and getting started went without any fuss. Then I proceeded on with a $60 USD deposit and claimed the first welcome bonus of 120% + 50 free spins, which automatically got credited into my account. It was only when I started searching for my favourite games to play did I realised that PlaynGo games were not available at all. Most casinos would have this provider’s games, so it made me wonder how come Betsofa hasn’t got them. So that makes for one sour point from me.

With my deposit and bonus money balance, I started playing on Zeus Vs Hades game by Pragmatic Play, so as to get some winning screenshots for the then on-going Pragmatic Contest at Askgamblers. As usual, and as expected too, the game played quite badly for me, taking up a lot of my credit balance but not giving any good big win from them. I then switched over to play my favourite Gamomat games, namely Roman Legion, Great Warrior, La Dolce Vita and Ancient Magic. Ah well, it probably wasn’t a good day for me and I still couldn’t get any good win from them either. Lost all my balance in the end, sadly enough.

What I found not to my liking was that PlaynGo games were not available in the games list, so I couldn’t play my few favourite games, but worse still, I even found out too that I couldn’t play my favourite Playtech games with bonus money – I can only play them without any active bonus. That really sucks! Thankfully though, Gamomat games made up for all that shortcomings and I could still spend some nice time playing my games. Otherwise, I certainly would not have signed up at this casino in the first place!

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Betsofa Casino
hace 1 año

Thank you for taking the time to share such a detailed review of your experience at Betsofa Casino.

We really appreciate your feedback and will use it to help us improve. We are grateful for your feedback and pleased to hear about the aspects of our service you enjoyed. We hope you found our 24/7 Live Chat service helpful, that you appreciated the diversity of software providers, and the multiple deposit and withdrawal options, and that you found our support for both fiat and cryptocurrencies convenient. We also hope you found our Certificate of Trust from AskGamblers reassuring.

We're sorry to hear about your unfortunate run of bad luck and can imagine how disappointing it must have been when things didn't go as you'd hoped. Sometimes, it might just not be your day, and we empathize with your experience.

We would like to kindly inform you that Playn'Go is indeed available at our casino. However, there may be regional restrictions that could affect access to certain games. We kindly suggest you contact our chat support team for assistance with such issues, as they are always ready to help.

Regarding the Playtech games, you are correct in that some of their games do not support bonus funds and bonus bets due to the provider's settings. We understand this may be disappointing, but we hope you will be pleased to know that we offer a wide selection of other games where bonus funds are fully supported.

We appreciate your understanding and hope that your future experiences with us will be more enjoyable. Please do not hesitate to contact our support team if you have any further questions or need assistance.

Best regards,
Betsofa Team

Awesome25
hace 1 año
10

BetSofa Casino: A Comfortable, Relaxing VPN-Friendly Casino Experience!

Soft, cool and pillow like textures that completely hug you when seated on this sofa complete with a footrest! This is getting interesting!

BetSofa casino, where my online gambling journey for it began in July 2021. I remember it like it was! Six deposits totalling $137.1 CAD. Why so specific? Because every CAD was worth the gambling pleasure! (And I know about pleasure 😈🤣)

BetSofa is the kind of place that makes you feel like you'll enjoy the spot based on how the casino feels! Upon first impression, I know it will be a good one!

In regards to these minimum deposits. Just $10 to get in on the slot action! It’s like the casino is practically begging me to join in on the fun. And the offers they posted for sale? Oh, the offers! I took up the free spins that range from 50 to 100 free spins for a mere $22.50 minimum. The 100 free spins split across five games were the ones I liked!

Now, for the casino's juicy part about everything! BetSofa is VPN-friendly. I chatted with a delightful representative named Emma, who confirmed that you can bypass those irritating country restrictions in order to play any game. Comfortable, VPN-friendly, and loaded with bonuses, what more could I ask for? A cold beer, yes please!

Speaking of bonuses, BetSofa serves them up like a five-star restaurant of your choice. The currency design now mimics the BTC style. It’s a bit awkward, but hey, it works! It’s like wearing mismatched socks, quirky but quite endearing.

BetSofa is not just an online casino, it’s a sale being sold. It’s flexible, accommodating, and downright fun. I do wonder if changing VPN locations would enable the Skrill deposit? It's something useful and I'm curious about that but would it be worth taking the risk to find out? Hopefully it's not a breach of their terms and conditions.

I give Betsofa a solid 10 out of 10 stars for the overall experience, the live chat, deposit methods (especially Interac and crypto) and the first impression feel of the casino! Excellent!

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Janne11
hace 1 año
10

I play in Betsofa for 1 year and I am more than happy to be here. Many different games, cool design (however I remember the old one 😀 ), nice support girls. My withdrawal always is approved quickly. By the way, I am VIP there, so I have my own VIP manager, exclusive offers and also good cashback (up to 20%). I recommend this place to everyone for sure!

piotrjanik149
hace 1 año
7

For me it's an average casino, nothing special, but not a bad one.
Really nice selection of top games - I appreciate it.
Possible to deposit via bank transfer.
Reload bonus of 50%.

Average welcome bonus pack.
Very small cash back bonus - depending on your vip status, you got your 20% only on the 21 level, but you will start only from 5%.
Blik is not available for deposit =(

Enviar mensaje
Betsofa Casino
hace 1 año

Thank you for your honest opinion we are always trying to provide our customers with the best service and undoubtedly take your words about deposits and bonuses into account. Indeed, you are right about cashback, however, it needs to be mentioned that you can take your VIP levels fast by only making bets, and in addition to increasing your cashback percentage you receive bonuses on achieving each loyalty level of our total 22 levels.

Moreover, we have a lot of other options for deposit( Bank transfer as you mentioned, for example) and as we are constantly developing our casino and trying to expand payment options, you can be sure in the future you'll see even more options for deposits/withdrawals.

In conclusion, you are more than welcome to contact our LiveChat in case you experience any troubles or concerns, our LiveChat works 24/7 and is always ready to help you.

Best regards,
BetSofa team

Dagmara1990
hace 1 año
10

Betsofa is the best place to play. In december I won here 2000 euros and my payout was very quick. Support agents are always available and can help with any kind of issues. I love the daily bonuses that they offer and that sometimes they send exclusive offers by email. By the way, on the website is everything easy to locate, and design is pretty nice. I definitely will continue to play here.

AustinF4
hace 1 año
10

The best casino I have ever played. I have been here many years and can say only positive things: nice and friendly support agents, fast withdrawals, big choice of payment methods. I love the VIP program, where I get cashback and nice bonuses. I have my personal VIP manager! This casino always adds some new bonuses and providers. Recommend this place to all players.

alisethomsss.star
hace 1 año
10

I've been playing at this online casino for years, and it just keeps getting better! The games are fantastic, and they always have exciting bonuses to boost your winnings. What truly impresses me is their lightning-fast payouts. I never have to wait long to enjoy my winnings. This casino has been my go-to for years, and I wouldn't play anywhere else. Thank you!

Betsofa Casino
hace 1 año

Thank you so much for your kind and appreciative words. Your feedback means a lot to us, and we are thrilled to hear that you had an exceptional experience at our casino. Your satisfaction is our top priority, and we will continue to strive to provide you with the best possible service.

Warmest regards,
Betsofa Casino

Jack331
hace 1 año
9

I had a very, very good time at this casino! The customer support agents were so nice and very helpful. Also, this casino has a special program for loyal players, very exciting :) And when you want to take out money, they do it fast. I say you must try this casino, it is very good for having fun and getting money::)

Betsofa Casino
hace 1 año


Thank you sincerely for choosing our casino! Your trust means a lot to us, and we're thrilled to hear about your positive experience with our services.

We are committed to delivering an exceptional gaming experience, and your satisfaction is always our primary focus.

Best regards,
BetSofa team

JuliusB
hace 1 año
9

Hello! I had an amazing time at Betsofa casino! 👍 The verification and cash-out procedures were quick. Betsofa offer games from all my preferred providers, so I had endless enjoyment while playing 👍 Moreover, their customer service team was exceptionally welcoming and supportive. I strongly recommend!

Betsofa Casino
hace 1 año

We would like to extend a heartfelt thank you for joining our casino. We are truly grateful for the trust you have placed in us, and we are delighted to hear that you had a satisfying experience with our services.

At our casino, we strive to provide our users with the best possible gaming experience, and your satisfaction is our top priority.

Best regards,
BetSofa team

Amy2222
hace 1 año
9

I've been playing at Betsofa Casino for a long time, and I really like it there. They have lots of ways to pay, and they offer many different games like live games, slots, and table games. They also give out good bonuses, and they just started a loyalty program! :) I'm already on the second level of the program! :) I think everyone can give it a try and see if they're lucky at Betsofa.

Betsofa Casino
hace 1 año

Thank you so much for your kind and appreciative words. Your feedback means a lot to us, and we are thrilled to hear that you had an exceptional experience at our casino. Your satisfaction is our top priority, and we will continue to strive to provide you with the best possible service.

Warmest regards,
Betsofa Casino

NadjaVal
hace 1 año
9

In this casino are so many games, it's hard to count :D the slots come in lots of different styles. I also tried live games, video poker, and other fun games :)
The website looks good and it's easy to get your money fast, nice!

Patrys96
hace 2 años
10

💯/10!! Outstanding services, indeed well deserved Askgamblers certificate, and there are multiple reasons why. I purely enjoy the black & red design of betsofa. The casino has many (WHAT IS IMPORTANT) NON-STICKY BONUSES.

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spinko123
hace 2 años
10

Best casino I ever played, and I tried more than 30 casinos. I recommend to everyone, a lot of choices of slots providers, and new slots adding, love their promotions, non sticky bonuses and when you get VIP manager you can get good deposit bonuses like 200% on deposit with good wager on bonus x40 times, no deposit bonuses and fast withdrawal on 1-3 days. It's first casino I got max win on hacksaw provider on anubis slot, but had a bonus and max win was 10€ from bonus, but normal times is max win 2k from bonus wallet to the real wallet. Live Support is very fast and helpful.

I do not only like function of crypto deposit, because you have to choose how much you want deposit and you have to send exact amount. Should be better if you just deposit without choosing how much you will deposit. Other things are perfect here.

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Betsofa Casino
hace 2 años

Thank you for sharing your honest opinion with us!

It would be helpful if you could specify what you mean by not having to choose the deposit amount when making a deposit via cryptocurrency.

We constantly strive to improve our services by taking our Players' suggestions into consideration. In this regard, we look forward to receiving your response via our 24/7 live chat or via email.

Best regards,
BetSofa team

IceStorm
hace 2 años
10

The fastest KYC verification and withdrawal times I have ever experienced with an online casino. Withdrawals for Interac are processed, approved and sent within 2 hours. This is incredible for an online casino. Website works smooth on mobile. Great game selection. Awesome customer support. Play on slots feels very balanced.

Shredder
hace 2 años
10

Good casino with a nice welcome bonus and low level of minimum deposit. Very pleased with the ability to get free spins and the availability of regular bonuses.
I didn't like the verification process, it's too complicated. I also wish the withdrawal was faster.

Betsofa Casino
hace 2 años

Thank you for your feedback!

We appreciate your opinion!

Please be aware that the verification process is a standard KYC (Know Your Customer) procedure, which is necessary to ensure the safety of both sides.

Please note that requests for withdrawal of funds and document verification are processed within 2-3 hours during the business hours of 11:00 to 20:00 Greenwich time, Monday through Sunday. Under circumstances of increased workload, this time can be slightly increased.

However, our team always strives to proceed with a Player's request as quickly as possible!

In addition, our Customer Support chat is available 24/7, so you are more than welcome to contact us with any questions you have!

Best regards,
BetSofa team

Ganja888
hace 2 años
9

All good games are there. Nice Bonus offers. good Support. First deposit went down on 0 fast but the Second deposit was better, nice bpm and a 5000x Max win on phoenix forge. It was a great experience.
I give it all in all 9/10. Hope the withdrawal and verification goes fast now. I used the 2. deposit with an bonus offer from my email.
The wager was very fast done after the big Hit and nothing was gone from the 5000x win so I could withdraw all.

Verification is still with email you can not directly upload your documents on the website.
But they told me that they are working on it. Some games Studios Do not have auto spin for me like hacksaw. This is why I played more pragmatic today.
Live Casino I played after the withdrawal. It was nice but also no auto spin.
But the rest here is very good.

Betsofa Casino
hace 2 años

It is a pleasure to hear from you!

Thank you for sharing your valuable opinion with us.

We are always happy to listen to the opinions and suggestions of our players, as it allows us to make our services better!

Please note that we are working on an option to upload documents directly through the website and hopefully, in the near future this option will be available.

Also, please note that the availability of the auto-spin feature depends on the provider.

You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur.

Best regards,
BetSofa team

Istoxxx
hace 2 años
10

This is good casino and I like it. I have tried many of casinos.
There is large number of games. The chat its very helpful in any question.
Correct conditions of bonuses and most importantly fast payout about 2-3 h.
I didn't find any bad things in this casino.

Top level casino 1000/100! Like it very much. I think that it has a huge potential to become one of the best online casinos, why not?Top level casino 1000/100! Like it very much. I think that it has a huge potential to become one of the best online casinos, why not?

esselte75
hace 2 años
9

This casino bribed me with its cool bonuses and great customer service. The chat agents are always quick to solve all my questions. The verification was pretty quick and I have already made several withdrawals without any problems. I also really like the website design, everything is easy to find and has no technical errors. And the guys also have a cool cashback program :D I'm very satisfied that I stumbled upon this site. Definitely like it!

Rashata
hace 2 años
4

The games are nice and varied. The chat seems to be really good and polite compared to other sites. They also have sports which is a plus! Verification went smoothly too.

Withdrawal limits is supposed to be 2500 euro per day, but when you are withdrawing, only 1000 is possible. Withdrawal times are 24-72 hours for crypto. This is the case for over five withdrawals in a row for me now.. Very disappointing. The max bet of sports bets are low, usually between 30-1000 euros.
It started really well with this casino, but as usual, once you win, things don't turn out as they should...

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Betsofa Casino
hace 2 años

Thank you for your feedback!

We always listen to your feedback about deposits and payouts, and we work hard to ensure that all transactions are processed as quickly as possible! Also, it is not always up to us, but we try to do our best to make our players feel as comfortable as possible!

We are happy to let you know that there are plenty of funding options on our website, so everyone can find one that is convenient for them. We are also constantly adding new transaction methods!
Please note that depending on the region and payment method, the maximum withdrawal amount may vary.

Maximum withdrawal limits are limited to EUR 1000 per day and EUR 10000 per month, however, if you wish to increase your withdrawal limits, you can contact our customer support team via live chat or via email on our website. The above limits do not apply to members of our VIP program.

You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur.

Best regards,
BetSofa team

zjm177
hace 3 años
1

The repeated and long verification process lasted for a week without any verification results. For the first time, I provided my ID card and address proof as verification, and I also received an email stating that I had completely passed the verification. As a result, my account was frozen immediately after the deposit, and I asked for a second verification. I sent my passport and photo of my hand-held ID card for the second time. It was not until four days later that I was informed to send video verification again. I sent email again as required. A week passed without any reply, and my $1300 was still frozen in the account

Enviar mensaje
Betsofa Casino
hace 3 años

Thank you for your feedback!

If suspicious activity is detected, Your gaming account may be temporarily suspended and an internal review will take place. This is necessary to prevent money laundering and terrorist financing and to check whether You are subject to a sanctions regime.

Documents are usually checked within 2-3 hours on weekdays Monday to Sunday between 11:00 and 20:00 Greenwich time. However, depending on the workload of the verification department, the verification of documents may take a little longer. The result of the video conference can be provided to the customer within 5 working days after the video conference.

We would like to mention, that, according to Clause 33.5 of the T&C: We shall hold no liability for any claims made as a result of email errors resulting in us not being able to receive Your request. If we do not reply back to You within a reasonable time, kindly check Your email and ensure that Your email was sent successfully. You acknowledge it is Your responsibility to ensure we have received Your request, should You not receive a reply or confirmation of receipt of email from us.

Please note that withdrawals are only possible if Your account has been successfully verified and will normally be accepted within the first 24 hours of verification.

You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur.

Best regards,
BetSofa team

Konrad655
hace 3 años
7

Support is quickly and easily accessible. They easily solve the problem he talks about with the client and there was no situation in which they did not solve something or did not help. A variety of slots and games at the table everyone will find something for themselves.

Few bonuses available for users who do not want to deposit or want to test several slots. Not very intuitive game search engine And sometimes there is a game error..

Enviar mensaje
Betsofa Casino
hace 3 años

Thank you for your feedback!

We appreciate your opinion.

Please note that we offer exclusive promotions for our players from time to time, so we recommend you keep an eye out for the emails!

In addition, we have new deposit offers and promotions coming out all the time, so feel free to visit our website and check what's new!

We also ensure that any errors on the site are corrected as soon as possible by our specialist team. One of our main tasks is to provide maximum comfort for our players, so feel free to contact us in case of any errors!

We are available 24/7!

Best regards,
BetSofa team

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