Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Bets.io Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

Bets.io Casino

Our Rating CasinoRank
8.5/10
CasinoRank
Player Rating 248 reviews
9.4/10
248 reviews
Complaint Response 21 complaints
2 days avg. 21 complaints

AskGamblers Quick Overview

Editor’s View

Bets.io Casino is a crypto-based casino that offers access to the world’s most popular video slots and table games. There’s also a live casino lobby with a variety of choices. You can buy crypto through their website if you’ve never used crypto. Everything you need is in the side menu, while players can also find helpful links in the footer.

What we like
  • Fast withdrawals
  • No payment fees
  • No verification checks
What we don’t like
  • Poor responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Bets.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.bets.io/
Established
2021
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, French, German, Spanish, Japanese, Arabic, Turkish, Russian, Hindi, Portuguese, Chinese
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino, Sports

General Information about Bets.io Casino

Bets.io Casino has been at AskGamblers for some time now and has a high casino rating. Not only is the online casino rated highly by AskGamblers, but by our players too. You can read lots of genuine player reviews who have already tried and tested the casino, and our expert casino review is below.

If you enjoy casinos that accept crypto, you’ll be pleased to know that Bets.io is a crypto-exclusive casino, as no fiat options are available. But we’ll speak more about that below.

The casino is owned and operated by Bets Entertainments N.V. They are fully licensed and regulated by the Government of the Autonomous Island of Anjouan.

As well as being reviewed and rated at AskGamblers, the casino has received several industry accreditations and certifications. You can find more information regarding these at the foot of the casino.

StallCation

Complaints

Read the complaints other players have left for Bets.io Casino. Learn more about complaints.

Show all complaints
Bets.io Casino - Withdrawal delay and poor communication from Bets.io

Dear AskGamblers Support Team,

My name is <removed>, and I am reaching out to you to file a formal complaint against the online casino Bets.io regarding an unresolved withdrawal issue and a lack of proper support from their team, despite my status as a VIP user.

On July 3rd, 2025, I submitted a withdrawal request of 1,000 USDT, after previously having a successful withdrawal of 10,000 USDT earlier this year. However, my recent withdrawal has been delayed for several days without any clear explanation. The casino staff repeatedly tells me that the request is “under additional review” due to internal procedures and high volume, but no concrete information or resolution timeframe is provided.

Despite reaching out through their live chat multiple times and speaking with different agents and my assigned VIP manager, Joe ([email protected]), I have only received vague responses and apologies. I’ve been told to “wait patiently,” and that they are “trying to speed it up,” but the issue has not progressed.

As a loyal and verified player, I find this unacceptable. I have followed all rules, and there has been no accusation of any terms violation or fraudulent behavior on my end. I feel that my rights as a customer are being ignored, and I am now concerned about the security of my funds.

I am kindly requesting AskGamblers' intervention in this matter. Please help me obtain a clear and fair resolution. All I want is for my rightful winnings to be processed and paid without further unnecessary delays.

I can provide chat transcripts and additional evidence upon request.

Thank you for your attention and support.

staus Resolved
$10000
Bets.io Casino - Delayed Withdrawals and Lack of Transparency on Bets io Request for Resolution and Reassurance needed

Dear AskGamblers Team and Bets.io Support,


I am writing this complaint as a recent user of Bets.io, a platform I chose based on positive ratings as well as positive reviews on AskGamblers.


After joining, I deposited a total of over 8,500 USDT and have had a generally smooth gaming experience. However, I am currently facing serious concerns regarding the withdrawal process that I hope can be addressed promptly and professionally.


Account Summary

Total Deposits: Over 8,500 USDT


Current Balance: 40,012 USDT

+

2 Pending Withdrawals: 1,300 USDT + 700 USDT (both pending for over 4 days now) (so total of 42,012 USDT)


Issues Experienced

1. Delayed Withdrawals

While deposits are credited instantly, my recent withdrawal requests have been pending for multiple (over 4) days. Despite repeated follow-ups, I have received only general responses such as “the finance team is busy” or “delays are due to online events.” No specific or consistent explanation has been provided.


2. Lack of Transparency

Both the customer support team and my VIP manager have been unable to give a clear timeline or reason for the delays. Explanations remain vague, leaving me uncertain about when or whether my funds will be processed.


3. Changing and Unclear Withdrawal Limits

I was informed of a 2,000 USDT daily, 5,000 USDT weekly, and 20,000 USDT monthly withdrawal limit ( which are limits that differ from those listed on Askgamblers)

Moreover, I was told these limits could be raised based on my activity level. In response, I increased my activity significantly. However, I have not received any update or confirmation since then.


Note on VIP Manager

I would like to clarify that my VIP manager has been professional, polite, and responsive throughout. However, despite his efforts, he has not been able to provide any actionable resolution or facilitate the processing of my withdrawal. I understand this may be due to internal processes beyond his control.


Request for Resolution

I respectfully request the following:


Clear Timeline: A specific and realistic timeline for when my current and future withdrawals will be processed.


Withdrawal Plan: A detailed plan outlining how I can successfully withdraw my balance, including any conditions or limits.


Transparency: Full disclosure of any security reviews, verification steps, or internal policies affecting withdrawals.


Equal Treatment: I expect withdrawals to be processed with the same speed and reliability as deposits, without added pressure to continue gambling.


Reassurance for Future Deposits: As someone who deposited a significant amount, I need confidence that future winnings—large or small—will be processed fairly and within a reasonable timeframe. I would also need to know that when I deposit large amounts, that I would be able to withdraw any amount I want from my balance.


I remain hopeful that this issue can be resolved amicably and promptly. I genuinely enjoy the platform and would prefer to continue playing on Bets.io, provided I can trust that winnings will be paid out transparently and reliably.


Thank you for your attention and support.


I am happy to present any other documents if needed

staus Rejected
$17100
Bets.io Casino - Delay in Withdrawals Money Promised Instant Payouts
I don’t know what fast withdrawals people are talking about in the reviews below, but in my case, this crypto casino took exactly 12 hours to process my first withdrawal of $3800. They said it was because it was my first withdrawal, so I stayed calm, trusted them, and let it slide. However, after my second deposit of $1000 and winning $10,000, they haven’t been able to process the withdrawal for over 24 hours now. So, there’s absolutely no talk of fast withdrawals here.

I don’t see the point of playing in a casino like this when I can play on platforms like Stake or BC Game, which have instant withdrawals. After my first deposit of $500, they gave me some so-called "VIP role" with a VIP manager, but honestly, the manager is completely useless—just an empty title with no real help.


And so, my main complaint is that the withdrawal of my last winnings of $10,000 has already taken more than 24 hours, which is unacceptable for a crypto casino. Moreover, I do NOT use ANY bonuses—absolutely none. Yet, the withdrawal still hasn’t been processed.

Their statement, which they’ve now sent me for the second time, clearly proves to be a lie. The statement reads: "Why wait when you’ve won? Enjoy the freedom of instant withdrawals."

I also have a complaint about the so-called VIP status, where they promised assistance with withdrawals. There is absolutely no help—my manager simply says, "I’m waiting for updates from them along with you." How ridiculous does that sound? :)
staus Rejected
$10000
Bets.io Casino - I have the impression that they may be hoping I cancel my withdrawal
Dear AskGamblers,

I hope this message finds you well.

Over the past few days, I have experienced significant winnings at the casino Bets.io. According to their terms and conditions, they explicitly state that withdrawal requests are processed within 30 minutes. However, I have made multiple withdrawal requests, each taking at least 3 hours to complete, but I did eventually receive the funds.

However, as of yesterday, I won an amount of 0.2 BTC and 7.8 ETH. The BTC withdrawal has now been pending for almost 20 hours, while I decided to cancel the initial ETH withdrawal and re-request the funds in smaller amounts of 1.5 ETH each.

Every time I inquire about the status of the withdrawals, I am told that my request is "in the queue," but I cannot shake the feeling that the process is not being handled fairly. I have the impression that they may be hoping I cancel my withdrawal, which is causing me concern.

For the record, I have not used or accepted any bonuses during my time playing at Bets.io. I have always refused them, as I play exclusively on Evolution's roulette games, including Lightning Roulette and other roulette tables from the same provider.

I would greatly appreciate any assistance or guidance you can offer in this matter, as I am beginning to lose confidence in the platform’s commitment to its stated withdrawal processing times.

Thank you in advance for your attention to this issue. I look forward to your prompt response.

Best regards,
staus Resolved
€13800

Complaint Statistics

Resolved 18
Avg. Amount $ 10,332
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9.4/10 248 reviews

Top reviews from our players

What I liked about Bets.io is the friendly attitude towards players and the fact that technical support delves into problems. Repeatedly helped with various issues! In all other respects, a good and decent casino! All interesting entertainment is here - roulettes, slots, card games, and so on.

Dear marobizer! Thank you for such a warm review! We really appreciate that you have noted the work of our support team — it is really important for us to help the players and figure out any issues to the end. The team will be pleased to know that their efforts have been noticed. We are glad that the range of games suits you and you will find entertainment here according to your mood — roulette, slots and card games really create a large selection. Thank you for playing with us and sharing your impressions! Good luck and have a nice game! With respect, Support Team Bets.io

user avatar

A huge number of bonuses and transparency of their accruals, excellent choice of slots, and good choice of card games! Withdrawal is fast. One of the minuses, perhaps, is that there are small problems in technical support and the second VIP manager has changed for me. Otherwise, everything is great!

Dear ajirucin95! Thank you for your feedback and honest assessment! We are glad that you enjoyed the bonus programs, the transparency of their accrual, as well as the choice of slots and card games. Fast payouts are one of our priorities, and it's nice to hear that this moment is working steadily for you. As for the comments on the support service and the change of VIP manager, thank you for noting this. We will definitely provide the information to the responsible specialists. We are already working on improving stability and personal support, and such feedback helps us get better. Thank you for your trust! We will be glad to continue making your gaming experience comfortable. With respect, Support Team Bets.io

user avatar

Great casino, lots, no - not so) lots of games and good providers. I would especially like to note the speed of withdrawal of money, after all, crypto is super! On other issues these guys are also on top, excellent technical support and a convenient application

Dear rigmors17! Thank you so much for your feedback! I am very pleased to hear that you appreciated the large selection of games and the work of providers, and also noted the withdrawal speed — indeed, cryptocurrencies allow you to receive winnings quickly and without unnecessary expectations. Thanks separately for the kind words addressed to technical support and the application — we are constantly working on convenience and stability, and such feedback gives us excellent motivation to move on. We are glad that you are comfortable playing with us. We wish you good luck and pleasant emotions! With respect, Support Team Bets.io

user avatar

I can't say that they have no downsides - after all, I still don't understand a lot about the bonus system, and I've been playing here for almost a year. But these are, of course, nuances) a wonderful atmosphere in the live casino, a large selection of entertainment and games and MOST IMPORTANTLY, fast withdrawal of money to a crypto wallet)) for me they are a top casino

Dear HarPol! Thank you so much for your feedback and for staying with us for almost a year now! We are glad that you like the atmosphere at the Live Casino, as well as the variety of games and fast payout to a crypto wallet - these are really important points for us. As for the bonus system, thank you for sharing it honestly. It can be really layered, and we understand that sometimes it needs a little more clarity. If you want, our support team will be happy to tell you how specific bonuses work and help you figure out all the details — just write to us. Thank you for your kind words and trust! We wish you a pleasant game and good luck! With respect, Support Team Bets.io

user avatar

Great casino! If you evaluate from any point of view - deposit transactions, number of games, quality of providers! Convenient application and modern design. It's very nice to spend time here) of course, there are black stripes, but to a large extent I still leave this place with positive emotions)

Dear hanawadis! Thank you so much for such a positive and detailed review! It is very nice to know that you appreciated the convenience of deposits, the large number of games and the work of providers, as well as the modern design and convenience of the application. We really try to make the gameplay comfortable and enjoyable for every player. We understand that sometimes there are "black bars" — this is part of the gaming experience. The main thing for us is that in general you leave with positive emotions, and we are glad that you enjoy spending time with us. Thank you for choosing us! With respect, Support Team Bets.io

user avatar

Great atmosphere for the game, a lot of bonuses and a great cashback! I like to play here, I registered a year ago and have never regretted my decision. Everything is as honest and transparent as possible. The app works just great, I recommend it)

Dear burningsun! Thank you so much for such a warm review! I am very pleased to hear that you have been with us for a whole year and are still satisfied with your choice. We are glad that the atmosphere of the game, the bonus program and the cashback make the process comfortable and interesting for you. Thank you especially for your words about honesty and transparency — this is one of the key values of our platform, and it is very important to us that you mention this. It's also nice to know that the app is stable and convenient for you. Thank you for recommending us! We wish you good luck and bright emotions in the game! With respect, Support Team Bets.io

user avatar

I've been playing here for over 2 years now, I like almost everything - fast deposits and withdrawals, great app, great variety of entertainment in the form of poker with great design, a large number of visually beautiful slots, selections with increased RTP, and excellently presented blackjack! Just a high-level casino, never had any problems

Dear alexbeera! Thank you very much for such a detailed and pleasant review! It is especially valuable to hear the opinion of a person who has been playing with us for more than two years — this is real trust, and we really appreciate it. We are glad that you like the speed of deposits and withdrawals, the variety of entertainment, the design and convenience of the application. The team really tries to make slots, poker and blackjack look stylish, work steadily and enjoy the game. It's great that you haven't had any problems — this is the best indicator that we are moving in the right direction. Thank you for staying with us — and we wish you good luck and pleasant emotions in every game! With respect, Support Team Bets.io

user avatar

I think that bets.io is one of the best casinos that currently exist! Excellent approach to customers, fast deposit and withdrawal of funds, loyal conditions for achieving VIP status! The variety of games is not impressive, but rest assured - there are only trusted providers here. I do not understand how many casinos note more than 100k games in their advantages, while having 80 percent of outright scam providers)) there is no such thing here!

I have been playing here personally for a long time by my standards - a little more than a year. I usually do not stay so long, but I was attracted first of all by the fast and convenient application and the responsible approach to payments. But I will also note the certainly fast replenishment and withdrawal of funds! As for entertainment, there is everything that is in standard casinos. The poker section is especially good! Providers are represented to a greater extent (I mean the top developers).

Excellent crypto casino, I've been playing here for over a year and I'm a VIP client! There was no option to replenish with fiat money, and I also registered on their second brand (I'll write about it too). I can only write positive things about this casino. I've never had any problems! Everyone works quickly, technical support and financial services! They constantly add new providers and games.

Bets.io Casino News

Read all news about Bets.io Casino, check for updates and stay tuned for exclusive bonuses.

Claim Exclusive Bonuses From 10 Cryptocurrency Casinos
Promotion Claim Exclusive Bonuses From 10 Cryptocurrency Casinos

Did you know that January has cryptocurrency written all over it?To celebrate Crypto Day and the first cryptocurrency transaction, we’ve partnered with 10 crypto casinos to offer you exclusive bonuses!The promotion lasts from 8 January to 20 January, and this is a unique opportunity to claim one-time bonuses and enjoy top crypto casinos!The Use of Cryptocurrencies in Online CasinosBefore you proceed to claim the bonuses, let’s take a crash course and learn about two most important dates in crypto history:3 January 2009: Satoshi Nakamoto mined the first block (National Crypto Day)12 January 2009: Hal Finney received 10 bitcoins (first crypto transaction)A lot has happened since then, with crypto becoming one of the go-to deposit and withdrawal methods for players worldwide. Cryptocurrency transactions are quick and safe, allowing you to play your favourite casino games and withdraw money in just a few minutes.Help Yourself With 10 Exclusive Crypto DealsScroll through our list of casinos and explore exclusive casino bonuses below. Claim the one(s) you like - the number of bonuses you can get isn’t limited.Also, don't forget to visit our Forum, share your thoughts on the deals and your experience playing at crypto casinos!CryptoLeo Casino[BONUS]CryptoLeo Casino: 100% up to €2500 + 100 Free Spins, Welcome Bonus[BONUS]Bets.io Casino[BONUS]Bets.io Casino: 150% up to 2 BTC + 100 Free Spins[BONUS]CryptoCasino[BONUS]CryptoCasino: 300% up to 1 BTC + 50 Free Spins + 5 USDT Sports Free Bet[BONUS]Betpanda.io Casino[BONUS]Betpanda.io Casino: 100% up to 1 BTC, Welcome Bonus[BONUS]ZenCasino[BONUS]ZenCasino: 150% up to 300 USDT + 100 Free Spins[BONUS]Playbet.io Casino[BONUS]Playbet.io Casino: 140% up to 1 BTC + 250 Free Spins[BONUS]Betovix Casino[BONUS]Betovix Casino: 150% up to €200, Welcome Bonus[BONUS]Crashino Casino[BONUS]Crashino Casino: 100% up to 1000 USDT + 150 Free Spins, Welcome Bonus[BONUS]Good luck!

Bet on Sports in Crypto: Bets.io Introduces Sportsbook via SOFTSWISS
Industry Bet on Sports in Crypto: Bets.io Introduces Sportsbook via SOFTSWISS

Bets.io Casino came out with exciting news for all sports lovers: following a partnership with SOFTSWISS Sportsbook, the online casino will soon introduce a sportsbook section on its website for the first time.By introducing a sports betting option to its existing lineup, the online casino aims to elevate the overall player experience while diversifying its offerings.Crypto Goes Sports: Bets.io Introduces SportsbookBets.io, founded by cryptocurrency enthusiasts, is known among casino enthusiasts as a gambling site with an extensive library of titles and innovative gameplay, with a heavy focus on cryptocurrencies.Operating under a Curaçao license, Bets.io caters to a niche audience that prefers cryptocurrencies over traditional fiat currencies.Following a seamless integration between the online casino and the gamified sports betting platform, SOFTSWISS Sportsbook, casino players now have access to an extensive array of over 200 sports, including esports. The betting odds are sourced from reputable providers such as Betradar and Oddin.gg. Additionally, sports enthusiasts can enhance their betting experience with a range of enticing bonuses, including Freebets and Comboboost.Bets.io will benefit from top-tier support and technical assistance from SOFTSWISS, including customising the platform to meet specific requirements and incorporating new functionalities as requested by the client.Business Enhancement Through Player Engamanet BoostCommenting on a newly forged partnership, Alexander Kamenetskyi, Head of SOFTSWISS Sportsbook, said that Bets.io is now poised to "enhance their business by increasing engagement and expanding their market reach. "Players will now have access to a wide range of sports, events, leagues, and tournaments," Kamenetskyi noted."We are excited about the opportunity to [...] offer our players something fresh and exciting," said a spokesperson for Bets.io.As part of the product ecosystem, the SOFTSWISS Sportsbook extends bonuses unique to the iGaming industry, along with the capability to launch jackpot campaigns centred around sporting events.

Join the "Non-Stop Drop 1kk" Tournament and Grab Your Prize!
Promotion Join the "Non-Stop Drop 1kk" Tournament and Grab Your Prize!

Bets.io Casino and Playson have hosted the "Non-Stop Drop 1kk" Tournament since December 2022. It has also been dropping prizes since December, with monthly prize pools of €150,000 to €200,000. It is one of the most massive tournaments from Playson so far, and there is still some time left for you to take part and try your luck.No Points or LeaderboardsThe prize pools for April and May are €150,000 each month, and wins happen randomly after each qualifying bet.Players can win up to €5,000 after any bet, and one player can win multiple Cash Blast prizes during the tournament.Since the wins are random and can happen after each bet, there are no points, rankings or leaderboards. Every player can win a prize, no matter how much they bet and how many times.Little Over a Month Left to ParticipateYou have a chance to win your share of the prize pool until 31 May. All you have to do to qualify for one of the prizes is head to Bets.io Casino and make bets of at least €0.20 in one (or more) of the 20 participating Playson slots.This promotion is available in real mode only, and you can spin the reels of your favourite slots among the 20, like Lion Gems: Hold and Win, Hit the Bank: Hold and Win or Luxor Gold: Hold and Win, to participate in the tournament.If you are a fan of Playson slots, this could be your chance to win some cool prizes while having fun. Good luck!

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play