Page 11 – Player Reviews for Bets.io Casino
150% up to 2 BTC + 100 Free Spins
Review This Casino
Share your thoughts with other playersAI-Generated Summary of Our Player Reviews
Players expressed frustration over the withdrawal process, citing issues with delayed payments and arbitrary cashout limits. There were also complaints about the customer service being unhelpful and the casino's practices regarding KYC and fund seizures, leading to a lack of trust.
Top Reviews From Our Players
Good selection of games. Won several times.
I like also their customer support because is very helpful.
Nice and beautiful interface. Many daily promotions.
What has happened to faster payments? The tournaments so long have to wait a lot.
After winning it is always hard to win again. I'm worried about a withdrawal of funds that almost took a week.
Thank you for all your kind words, we appreciate it a lot! Especially, our support team, which is full of professionalism and enthusiasm :) Talking about withdrawal requests, it is still working normally in a queue mode. Our financial department reviews every withdrawal request one by one and trying to do that as soon as possible, of course. Perhaps, it was not your day, but whatever, our casino can make it better anyway! Moreover, you can be sure, that we will bear in mind your important kind of feedback and do everything possible to make this process quicker! All the best!
I like this casino, it had all games. Many deposit options and fast payout. The support is very good fast and helps with any problems. The best bonuses that I see. Very nice
I think this casino is absolutely the best in the market. Huge amount of games, amazing support and a VIP manager. Hands down. Nothing bad to mention about them.
Hello there! Your review today made our team smile, thank you! We are really glad to hear that you enjoy your time with us <3 It is so important for us to hear such great words! It makes us to feel that all we do is correct, and our customers value it as well. Thank you for being so nice, we appreciate it. And we will make efforts to remain the best casino for you and other users. The future prepared a lot of great news at our casino, I promise. So stay turned on, and be the first one who will give it all a try! Have a nice day, and thanks once again. With Love, Bets.io team.
Good crypto casino. Fast KYC, fast withdrawls. Always within 1hour. The games I played were very smooth.
The website UI looks fine and works fast. Support answers fast with email.
Chat is first as a bot. Never got a support agent on the line. The new future, buying cryptos via the casino has bad exchange rates. Hope they will fix this soon or offer better rates. Miss the option to play games in Fiat currencies. Probaly in the future.
Thanks for sharing your opinion and experience in our casino, it's very helpful for another gambling players, and very important for us! We want to emphasize, that our support team working around the clock 7 days of a week, that makes player's stay in casino more comfortable during playing with us! Actually, we have a little secret, if you click on "Connect to operator" 3 times in conversation with chatbot, which truly can help with a lot of questions, you will connect to one of our professional agents immediately! Give us a promise to do so next time :) The task to show balance in fiat currency during game process is one of the main, and we are working on it. Right now, you may check your balance in USD. To do it, just click on the icon of currency at the right corner, near the button "Deposit". Last, but not least, our team will take into an account, your feedback regarding website crypto exchange. We'll review all the ways to make it possible with our partners nowadays.
Good cryptocurrency casino, very friendly customer support. They always wait and listen to my question, and give me the correct direction and advice. I love their live game.
First-time players maybe don't exactly know the rule of 3X times deposit, maybe it's about their 20% cashback calculator, so everybody should pay attention to your deposit amount.
Hello there! Thank you for all your kind words, we appreciate it a lot! Our support team is glad to know, that you enjoyed talking with us, and they will do their best to continue providing a great help! You are right, according to our terms and conditions, any deposit has to be wagered 3 times (player must place bets three times of their deposit amount) before the withdrawal of funds connected to this deposit is available. But no worries of calculating it by yourself - you always can contact our support team (they are available round the clock) and they will do it for you with pleasure! Thanks again for sharing your feedback, and have a nice day! With Love, Bets.io team.
I'm still new to this casino but I must say this is probably one of the best crypto casinos around. The platform is super fast and they've got most of my favorite game providers like Bgaming, Betsoft, Fugaso, and Play n Go.
There's really isn't much I don't like about this casino except the icons of the game on the front page could be a bit smaller so that it doesn't look clustered. And also in the deposit/withdrawals section, I would appreciate seeing online payment methods like Skrill, Neteller, etc.
Thank you so much for sharing your feedback! We appreciate having a lot of good customers, with their important to us opinion. We can assure you, our casino will surprise you with much more cool games from the best providers in the future! Also, we want to emphasize, that we've already take on account, that we need to work on improving our website's interface a little more. Talking about payments methods: we have added a possibility to buy a crypto directly from our website newly, so you can have no doubt about the new possibilities in wallet or deposit tab. That's why, you can be sure, that Bets.io will become bigger, faster and better in the near future!
Deposits are fast, site is working properly and support is always here to help when it's needed. They answer fast. The casino is one of the best for crypto.
I'd like to be able to display balance in usd on live games, and I can't access some games like pragmatic or play n go slots. Less wager on promotions might be good.
Hello there! We really appreciate your feedback, thanks for sharing it with us. Our team is always doing its best to keep you satisfied, and we are glad to hear that you are enjoying your time with us. Actually, it is the best compliment for us :) The task to show balance in fiat currency during game process is one of the main, and we are working on it. Right now, you may check your balance in USD. To do it, just click on the icon of currency at the right corner, near the button "Deposit". Thanks again for your kind words, and have a nice day! With Love, Bets.io support team.
I have just signed up not that long ago and in my opinion it is one of the best cryptocurrency playing service at the market right now. They have got most played providers. I didn't nocided any kind of problems with deposits or withdrawls. Always quick responds on live chat wich is always trying to be very helpful. I Highly Recommend!
- no Sports, Live Sports section
- it could be at least one possibility as a alternative for choosing euro currency deposit
- lock of promotions on social media
Hello there! Thank you for your fair feedback, we really value your opinion. Our support team doing their best to provide our players with quick and full response as well as correct one. However, not only support team is making efforts to provide our customers with the best. Each department is working on improvement each day, so we all are glad that you spend your time with pleasure at our casino! By the way, we added a possibility to buy crypto to direct from our website to fill up your account without additional steps to break into the game. Thank you once again for your review, and we hope fortune will lead you to winnings with us! With Love, Bets.io support team.
The site is easy to navigate and has a dark mode with a nice layout for the eyes. Customer service is friendly and genuine and is there to help with whatever you need: from deposit, withdrawal, bonus and etc. A ton of games to play, no shortage of that.
The only thing they accept is crypto for the moment but for me is not a big con. Some of the providers only deal with fiat but that goes on them and not the casino. I wish there were games from Microgaming.
Hello there! We value your feedback a lot, thanks so much for it. Bets.io team is glad to know that you are enjoying spending time with us. Moreover, since we really care of our customers, the dark mode was added specially for those, who prefer night :) Meanwhile, please, do not forget that we are always working on making our website more convenient for customers, and recently there was added one wonderful feature, that allows you to buy crypto directly from our website and skip some moves before starting a gambling party! Thanks again for all kind words, and we wish you all the best! With love, Bets.io support team
Excellent casino. The layout is really nice. Slot selection is good. The site runs without any lags and is super fast. Withdrawals under 30-40 minutes. Support is friendly and quick. This casino is worth a visit.
Only thing they accept is crypto for the moment but for me is not a big con. Some of the providers only deal with fiat but that goes on them and not the casino. I wish there was games from microgaming.
Hello there! Thank you for your kind words, we really appreciate this! We are working on improving our service each day, and feedback from our customers helps us to become the best. By the way, have you checked our latest update? We have added a possibility to buy a crypto directly from our website, so you may skip some steps before playing with us. Thank you once again for sincere feedback, and take care! With Love, Bets.io Casino.
Good personal bonuses, all games can be played with cryptocurrency, friendly customer support. Withdrawing is fast without issues and no hidden fees.
Definitely recommend trying out this casino.
Very slow payouts. Site is still being improved, some consider crypto only as negative.
Sometimes games could have lower minimum bet amount. I don’t have more negative reviews.
Thank you so much for your review! We really appreciate such kind of feedback, it helps us to improve our service. Crypto currency become really popular nowadays so that's why we're developing our website that way accepting crypto. Moreover, we want to emphasise that our website is ready to enjoy for our valuable players. Currently, we're adding new tournaments to the website to make the game process even more exciting.
Good variety of games was impressed me from the first look! It's a rare in the online gambling, you know. My recommends!
We are talking about the crypto casino, it is easy for customers who are gambling with crypto for a while, and for new players.
Unfortunately, I didn't find on website my favorite game, which is stated on another casinos, but it's not a problem.
As I just mentioned in positive part, this casino show me more pretty good games, which I like a lot. So, I couldn't say anything negative, sorry
Thank you so much for sharing your feedback! We appreciate having a lot of good customers, with their important to us opinion. We can assure you, this makes us stronger and better every time! Also, we want to emphasize, that we've already take on account, that we need to work on growing our variety of games much more. Your words like a motivation, which helps us to move in the right direction, hope you’ll do it with us!
Good personal bonuses, all games can be played with cryptocurrency, friendly customer support. Withdrawing is fast without issues and no hidden fees.
Definitely recommend trying out this casino.
Site is still being improved, some consider crypto only as negative.
Sometimes games could have lower minimum bet amount.
Not much negative to say about this casino.
Thank you so much for your review! We really appreciate that, and our Bets.io team will try to do all their best in order to make player's stay and play in casino better! Moreover, we want to thank you for sharing your feedback about our website work. You're right, our appropriate is working 24/7 to improve all issues and provide our players with quality content. Hope we'll have an opportunity to meet You, as our player, in our casino again and again!
Fast deposits and withdrawals all around great casino fast loading and very nice layout and customer support is next too nothing I suggest 100% play here.
I think there is nothing I don't like it's a mad crypto casino if you gamble with crypto its the spot the best and I've never had any problems so I couldn't say any thing negative, sorry
Thank you so much for your review! We really appreciate that and we will do everything possible to provide our favourite players with the best conditions, exclusive offers, personalized assistance and much more. Bets.io Casino is constantly improving, so your feedback is much appreciated. Kind regards, Bets.io team
The site is easy to navigate and has dark mode with a nice layout for the eyes. Customer service is friendly and genuine and are there to help with whatever you need: from deposit, withdrawal, bonus and etc. Ton of games to play, no shortage of that.
Was verified the same day I joined. Fast forward to some days I had some nice winnings on the Monopoly and checked in with the support and they congratulated me and helped me with the withdrawal. Overall I'm happy with the site and feel very comfortable playing on bets.io with my crypto currency.
Only thing they accept is crypto for the moment but for me is not a big con. Some of the providers only deal with fiat but that goes on them and not the casino. I wish there was games from microgaming.
Dear Kahrs, Thank you for taking the time to share your valuable feedback regarding your experience at our casino. We truly appreciate your input, both positive and constructive. We're delighted to hear that you find our site easy to navigate and appreciate the user-friendly layout. Providing a visually appealing and comfortable gaming environment is one of our top priorities. Our customer service team is committed to providing friendly and genuine assistance to our players, and we're thrilled to hear that you've had positive interactions with them. Ensuring that our players have a smooth experience with deposits, withdrawals, and bonuses is essential to us. We're also pleased to know that you've enjoyed our wide selection of games. Offering a diverse range of gaming options is something we take pride in, and we're glad to hear there's no shortage of games for you to enjoy. Fast verification and prompt assistance with withdrawals are crucial aspects of our service, and we're delighted that you had a positive experience in this regard. Regarding your comment about accepting only crypto at the moment, we understand that it may not suit everyone, but we're continually evaluating our payment options to provide the best possible solutions for our players. We appreciate your understanding that some game providers deal exclusively with fiat currencies, which can influence our offerings. While we currently do not offer games from Microgaming, we constantly assess our game portfolio to provide a wide variety of choices. Your feedback on this matter is valuable, and we'll take it into consideration as we expand our game library. Thank you for choosing bets.io and for sharing your thoughts with us. We're pleased to hear that you feel comfortable playing with your cryptocurrency, and we look forward to providing you with an even better gaming experience in the future. If you have any further suggestions or questions, please do not hesitate to reach out to our support team. We're here to assist you. Best regards, Bets.io Team
Excellent casino. Layout is really nice. Slot selection is good. Site runs without any lags and is super fast. Withdrawals under 10 minutes. Support is friendly and quick. This casino is worth a visit.
No big cons. Only minor thing is that the max bet when wagering could be higher. 0.15 mBTC is still ok though and matching max bet criteria of fiat casinos.
Dear PrinceNaseem, Thank you for taking the time to share your feedback about our casino. We greatly appreciate your positive comments and your thoughtful insights. We're thrilled to hear that you find our casino excellent and appreciate the layout and slot selection. Providing a visually appealing and smooth gaming experience is one of our top priorities. It's fantastic to know that our site runs smoothly without any lags and is super fast, and that you've experienced fast withdrawals in under 10 minutes. Our team is committed to ensuring quick and efficient services for our players, and your feedback reinforces our dedication. We're delighted that you've had positive interactions with our support team. Being friendly and responsive is essential to us, and we're glad to hear that you found our support to be just that. Regarding your comment about the maximum bet when wagering, we appreciate your feedback. We continuously assess our wagering requirements and maximum bet limits to ensure a fair and enjoyable gaming experience for all our players. Your input is valuable as we strive to enhance our offerings. Thank you for considering our casino worth a visit, and we look forward to providing you with an even better gaming experience in the future. If you have any further suggestions or questions, please feel free to reach out to our support team. We're here to assist you. Best regards, Bets.io Team
Compare Bets.io Casino to Other Casinos
Players appreciated the wide selection of games and the fast withdrawal process, often noting that their winnings were paid out quickly and without hassle. Many also highlighted the responsive customer support and the user-friendly interface of the casino, making their gaming experience enjoyable.