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BetAlice Casino

Item: BetAlice Casino
Rating: 6.5
Author: Staša B.

The casino is restricted in your country.

Our Rating CasinoRank

6.5/10

CasinoRank

Player Rating No reviews yet

No reviews yet

Complaint Response 3 complaints

3 days avg. 3 complaints

AskGamblers Quick Overview

Editor’s View

When you first enter BetAlice Casino’s lobby, the aesthetic and atmosphere captivate you. We appreciated how every detail contributes to the whimsical wonderland theme, from the logo to the floating hero section, fonts, and game category icons. We liked the fact that customer support is available 24/7 and very cooperative.

Not only is the design meticulously crafted with attention to detail, but the platform is also user-friendly and has excellent navigation. We immediately noticed a wide selection of games and software providers.

Staša B.

What we like

Crypto-friendly
Large selection of software providers
VIP program for loyal users
24/7 Customer Service

What we don’t like

Customer support lacks a telephone number
Lacks a clear responsible gambling policy

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

BetAlice Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://betalice.com/

Established

2025

Licences

Anjouan Gaming Board

Company

NovaForge Ltd

Affiliate Program

AllSet Partners

Languages

English, Italian, Finnish, Polish, Norwegian, German, Hungarian, Czech, Portuguese, Spanish, Greek, French

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information About BetAlice Casino

Licensed by the Anjouan Gaming Authority, BetAlice Casino was founded in 2025. It offers a vast selection of several thousand games from nearly 100 developers, including classic and modern slots, table games, exclusive releases, and live casino options.

Sign-up takes only a few minutes and requires some personal information. It leads you directly to the deposit window, offering a variety of payment methods. You can choose from twelve languages and enter game categories and promotions using a left-handed smart menu.

Continue reading the casino review below for further details about this online casino.

Deposit Methods

MasterCard, Paysafecard, Revolut, Rapid Transfer, Skrill, Skrill 1-Tap, Neteller, CashtoCode, Jeton, MiFinity, Tether, Bitcoin, Bitcoin Cash, Ethereum, Cardano, Dogecoin, Ripple, Litecoin, USD Coin, Interac, MuchBetter, Neosurf, BLIK

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Rapid Transfer, Bank Wire Transfer, Revolut, Skrill, Skrill 1-Tap, Neteller, Jeton, MiFinity, Bitcoin, Bitcoin Cash, Ethereum, Tether, Dogecoin, Cardano, Litecoin, Ripple, USD Coin, Interac, MuchBetter

Withdrawal Fees

Withdrawal Limit

EUR 500 per day, EUR 7,000 per month

Currencies

Euros, Norwegian kroner, Hungarian forints, Polish zlotys, New Zealand dollars, Canadian dollars, US dollars, Czech Republic korunas, Australian dollars, Swiss francs, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Ripple, USD Coin, ADA

Pending Time

0-5 days

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 3-7 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at BetAlice Casino

The payment methods available are displayed immediately upon registration, allowing you to choose whether to receive a welcome bonus or proceed without it.

There are many currencies to choose from, and it also features a crypto casino. The minimum deposit required is €10, and the minimum withdrawal amount varies from €10 to €52, depending on the payment method.

Withdrawal limits at this online casino are subject to change based on your account level. Your account level is calculated by assessing your gaming activity over the past 90 days, taking into account the balance between your deposits and withdrawals, as well as any bonuses you have claimed.

Withdrawal requests are processed within three business days, starting from the day after the request or the last processed withdrawal. This timeframe does not include weekends or public holidays. Once your withdrawal is processed, the status will be updated in your balance history. There are no deposit or withdrawal fees.

Game Providers

1x2Games, 3 Oaks Gaming, Amatic Industries, Amusnet (Former EGT Interactive), Apollo Games, Apparat Gaming, Avatar UX, Bally Wulff, BetGames, Betsoft, Betsolutions, BF Games, Big Time Gaming, Blueprint Gaming, Booming Games, Caleta Gaming, CandleBets, Casino Technology, ELA Games, Elk Studios, Endorphina, Evolution Gaming, Evoplay, Ezugi, Fazi, Felix Gaming, Felt Gaming, Fugaso, G Games, GameArt, Gaming Corps, Gamomat, Gamzix, Givme Games, Golden Hero Games, Habanero, Hacksaw Gaming, Iron Dog Studios, Kalamba Games, Kiron Interactive, Leap, Mascot Gaming, Merkur Gaming, Games Global, NetEnt, NetGaming, Nolimit City, Novomatic, OneTouch Games, Onlyplay, Ortiz Gaming, Oryx Gaming, PariPlay, Platipus Gaming, Play'n GO, PlayPearls, Playson, Playtech, Pocket Games Soft, Pragmatic Play, Quickspin, Red Rake Gaming, Red Tiger Gaming, Relax Gaming, Revolver Gaming, Rogue, Skywind Group, SmartSoft Gaming, Spinmatic Entertainment, Spinomenal, Spribe, Stakelogic, Swintt, Thunderkick, Tom Horn Gaming, Turbo Games, Vibra Gaming, Yggdrasil Gaming, Zitro Games

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Games at BetAlice Casino

BetAlice Casino boasts a vast library of online casino games across various categories, allowing players to discover new titles, pursue jackpot slots, or utilise the feature shop option.

In the side menu, you will also find bonuses, cashbacks, and tournaments. Players can achieve VIP status over a 90-day period by meeting specific playing, wagering, and other requirements.

The live casino section offers a diverse selection of games, ranging from Blackjack to Roulette. You can also explore them by using the search bar or by choosing from almost 100 top software developers, including Spinomenal, Playtech, KA Gaming, Yggdrasil, Fazi, Red Tiger Gaming, High 5, and Microgaming.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

BetAlice Casino's Commitment to Responsible Gambling

BetAlice Casino emphasises responsible gambling, yet it provides limited resources for users to manage their gambling behaviour. Take charge of your gameplay with features designed for your safety. Monitor your activity, set personalised deposit limits, and utilise self-exclusion options to ensure a fun and safe experience while staying within your budget.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at BetAlice Casino

You can contact BetAlice Casino via email or live chat. It offers 24/7 customer support, as well as a Help Centre with frequently asked questions and answers. Agents are instantly available and very helpful.

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Complaints

Read the complaints other players have left for BetAlice Casino. Learn more about complaints.

Show all complaints

Submit complaint

Withdrawal delay for more than two weeks

Dear Askgamblers Team,

I am filing a formal complaint against BetAlice Casino for failing to adhere to their own withdrawal timeframes and delaying my total winnings of 3,000 EUR.

Financial Details:

1st withdrawal: 500.00 EUR (requested Jan 30, 2026)

2nd withdrawal: 500.00 EUR (requested Jan 31, 2026)

Remaining balance: 2,000.00 EUR

Daily withdrawal limit: 500.00 EUR

Max. of pending withdrawals: 3

Issue Description:

According to BetAlice Casino’s terms, withdrawals are processed within a maximum of 3 business days. As of today, this period has been exceeded for both pending requests.

Every time I contact Live Support, I receive the same excuses. They apologize and promise that they will "take care of it immediately," yet no progress is made. Since I have a significant balance remaining, the daily withdrawal limit of 500 EUR means I am forced to wait many days to clear my balance. The current delay of the first two installments suggests a tactical move to stall the entire payout process.

Desired outcome:

The immediate approval of the two pending 500 EUR withdrawals and a guarantee that the remaining 2,000 EUR will be processed daily as per their limits without further delays.

Best regards

M. W.

Resolved

€3000

Payment denied for no reason

Long story short after placing numerous bets with BetAlice I have accumulated a balance of exactly 3724 EURO which I requested to withdraw in 3 separate transactions of 500 EURO each (I am not allowed to have more than 3 pending transactions). After waiting for almost 10 days I contacted them and they told me I need to verify my account. But I am not able to verify the account since the Verification page keeps showing my account does not need verification currently. After seeing this I contacted live chat and they told me I am not being able to request a withdrawal due to the Administration's decision. In other words, they have decided that they wont allow me to take my winnings. I hope we can solve this issue here as soon as possible with the help of AskGamblers. Thank you.

Resolved

€3724

Delayed payment since June 30th

I have two pending withdrawals awaiting payment.

I was told by the casino that they payout wins within 3 business days, starting the day after the withdrawal request.

They have not and refuse to verify my documents, which I emailed to the finance department days ago. They replied and stated that at this time, they do not require my documents.

I initially tried to withdraw 2200, but I was told I have a withdrawal limit of 500 every 24 hours, up to 3 pending withdrawals based on their terms and conditions.

So on June 30th, I requested 500, and 24 hours after that, I was able to request 750, and the rest I lost.

I did not use a bonus of any kind.

I keep messaging live chat as well as emailing them about the delay. They say they are delayed because of the large number of withdrawal requests, and no timeline was given to me by live chat or by emailing the finance department.

Resolved

$1250