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Bet24Star Casino

Bet24Star Casino

The casino is terminated.

Our Rating CasinoRank
1/10
CasinoRank
Complaint Response 2 complaints
3 days avg. 2 complaints
What we like
  • Accepts multiple payment methods
  • Players can deposit and withdraw in cryptocurrency
  • 24/7 live chat
  • Multilingual customer support
  • Mobile friendly games
What we don’t like
  • Missing some bigger software providers
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Bet24Star Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://bet24star.com
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Italian, Spanish
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play

Bet24Star Casino is an online casino that is home to a massive variety of games, including video slots, table games, video poker, live dealer rooms and more. These games are hosted by a variety of software vendors, including well-known names such as Betsoft, Habanero, Booongo and more. 

When players visit the casino, they can select their preferred language, which includes English, Italian and Spanish, and the site is available across all platforms. This includes the latest smartphones and tablets. 

For added security, the casino is also fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Not everyone will be allowed to create an account at the casino due to licensing laws surrounding restricted countries. We will provide more information under ‘more casino details’.

Mobile Gaming

The casino is fully compatible with mobile gaming, so players can take their favourite games with them on the move. iOS and Android devices are supported, and all players need is a compatible mobile browser

Security and Fairness

The casino takes security and fairness very seriously. They use SSL encryption technology to protect their customer information at all times. 

Their games are also upheld for fairness as they use a random number generator. This is a standard industry system which ensures consistently random results, which have also been extensively tested by running and analysing thousands of game rounds. The randomness of the RNG provides a credible and fair gaming environment.

Support

Anyone who needs help and assistance can contact the casino's customer support team. If players need support immediately, they can use the live chat facility, which is open 24/7 and available in English, German, Spanish and Italian. 

However, customer support is also available through email or Skype if anyone needs further assistance. 

Virtual Games

When players visit the games lobby, they will be greeted with lots of different games, many of which are video slots. There is a drop-down menu available in the lobby, which players can use to find all the gaming providers and select their favourites if they wish. Players can also use the search bar if they’d like to jump straight to their favourites. 

Top titles include the Book of Spells 2 Slot, 40 Cash Bells Slot, Great Whale Slot, Lost Book Slot and African Sunset Slot

Players can also head to the table games section, where they can find popular and traditional games of Blackjack, Roulette, Poker, Baccarat and more. Game rules vary from table to table, as do betting limits, so players can find the right tables to suit them. 

Those who prefer card games can also check out the Video Poker section. There are games like Aces and Eights, All Aces, All American Poker and more. 

The games lobby is also packed with plenty of other games to suit all kinds of players and budgets. 

Live Casino

If players prefer the thrill of a live casino game, the casino offers these too. Their games are hosted by the likes of Ezugi and there are plenty to choose from. Each game is hosted by a real-life croupier and most of them are open around the clock. 

StallCation

Complaints

Read the complaints other players have left for Bet24Star Casino. Learn more about complaints.

Show all complaints
I have not received my withdrawal and my account has been suspended
Hello,

On May 31st 2023, my account got suspended. I have had there 1 pending withdrawal on around 800/900 EUR (requested on May 20th) and another around 200/300 EUR in my balance. Just after suspension I have received this e-mail from [email protected]:

"Hello,

Your account has been suspended from the Fraud department, as there has been some suspicions that need to be checked.

We will contact you again once we have the final answer.

Regards,

Bet24star"

It was 31.05 and I have not received this "final answer" until now despite I have been sending many e-mails to them.

Before being suspended I have been doing everything according to the terms and conditions of this casino. I am 100% sure about it because during play and before making every deposit and getting every bonus I have always been in touch with casino consultant on the chat and I have been asking for everything like maximum bet per spin, wagering requirements and excluded slots.

Out of nowhere on 13.07 I was informed by their financial department ([email protected]) that "according to the terms and conditions, you are eligible to receive a 100 EUR payment."

Please contact them. You have my permission for full access to my account, including betting history, transactions and all chats with consultants. I have totally nothing to hide. My account at this casino is registered with the same e-mail address as on askgamblers.com.

I am sending you screenshots of my all correspondence with them.

If you have any questions, do not hesitate to ask me.


Kind regards
Jakub Jełowicki
Status unsolved Unresolved
€1,500

Bet24Star Casino Complaint Stats

Resolved 0 / 2
Avg. Amount $821
Avg. Complaint Duration 4 days
Avg. Response Time 3 days

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