Barbados Casino

Great games, quite a slick site. A few delays on games but nothing to annoying. The games are like may other sites, if you catch one then you tend to win quite a bit but some of them are absolute dogs.

I made 2 withdrawals 3 days ago, and whilst I was not expecting a speedy payout, as with many of the sites, they keep the money as long as possible, I was surprised to log in today to find it was still pending.
I tried the fast talk option and got though straight away to question the wait. I was told "due to unforseen circumstances my withdrawals had been delayed".
When I questioned this reponse a couple of times, to see if this delay would be an hour or a day, or what this unforseen circumstance was, I was told " we will let you know when we have sorted it out", and then she cut me off.
Truly shocking.

It is true, the withdrawals are within 24 hours, or at least that was my experience. Verification was fast too. Bonus promotions are ok. Friendly service, they are even funny when you talk to them. Good casino.

I do not think I have something special negativ to say about this casino. I gave it a 9 stars, not ten only for the reason I still didn't win any serious cash. Hope it is going to change in the near future.

These people got it right... I deposit 5 times and lost. $140 over all. Deposits were easy and bonus terms great. My account was verified prior to any deposits. Fair and honest offering.

Although RTP is random, very hard to get going on here, maybe unlucky but damn... bad long no pay out runs.
Support was not rude but showed nothing worth raving about.
A little lagging on Iphone, kinda made it worse cause I wasn't winning.

I had been playing here for a long time, I enjoyed the games and the Sunday spins that you get ( well I use to get ) the withdrawal time frame is slow but still enjoyed my time here.

When you withdraw the pending period is 48 hr before it even gets processed which is too slow. Also even though I have been playing at these casinos for a long time they have suddenly stopped me from receiving bonuses including the Sunday free spins which you get if you make a deposit in the the last 14 days, Also you level up so if i was to level up I would not receive any bonus, I think this is disgusting to single people out from receiving bonuses specially people who have put money into this casino and played here a long time it just doesn't seem right or fair so for this reason I closed my account as I no longer trust them.

The only positive aspect of this casino is that players from Canada are accepted and the terms seem pretty simple which isn't the case. I spoke with several different people from customer service and each one did their best to try and help with my issue

AVOID
After winning I sent in my documents for verification. After 3 days I got a email saying I had to send proof of ownership of my bank card (which I already did) They said my name wasn't ON the card so they can't accept it. I needed to get a CERTIFIED LETTER from my bank saying I am the owner of this card. After getting this document they took 5 more days but by that time I had played my money and lost it. Wasn't a huge amount but still.

Good selection of game, the payout and withdrawal time was reasonable. I trust this casino

I liked that they had clear overview for a VIP table to know what type of service and offers you can get at different levels.

Slow service for verification and pretty poor customer service overall not very warm. Design and layout a bit confusing and outdated

Absolutely good casino. Very interesting offers and a lot of variations of payment methods and games. Thumb up!

I was allowed to increase my losing limit in an instant. It says on faq that there should be a 7 day time period for that. Of course eventually I lost everything and its my own stupidity but the casino should have some responsibility. Certificate of trust and everything

Choice of games is very good and the lay out is good.

Taking nearly 2 days to approve documents in this day and age it should be far quicker and is unnecessary .I am still waiting and response is very bad for customer service .