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Page 2 – Player Reviews for APlay Casino

APlay Casino

The casino is closed.

Player Rating 23 reviews
5.2/10
23 reviews
Complaint Response 6 complaints
1 day avg. 6 complaints

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Player Rating
5.1/10 ● 23 reviews

Top Reviews From Our Players

I joined A-Play Casino a very long while ago and claimed their welcome offer. I remember the reason I sneaked my way into the Avento N.V group was because of their selection of providers. This casino is sister to SlotV and Casino Columbus which I am also a member of.

I claimed their welcome offer and I remember their wagering is set at 30 the deposit + bonus which is bit high. Their sister casinos have wagering on the bonus only. I remember it was 100% plus bonus spins but not sure how much it is. The minimum to claim was $10, however I use e-wallet and minimum amount allowed is $15.

I contacted live chat as something happened with the bonus and they had to investigate. I requested chat and someone was there within 15 seconds which is really good and fast to be honest. They were clued up on their offerings, however they could not resolve the bonus issue and said they will email me. 1 hour later they send me an email notifying all is sorted. With that the wagering was on the bonus amount only as well, which was good.

I verified my ID and address before, but could not remember that process. However, today I sent my Skrill and Neteller account and the verification took about 1 hour to complete which was very fast. I made a real deposit and got my balance up pretty quick to x3 my deposit, but in the end lost it very quickly as well.

I had a good time at this casino and from support they said withdrawals take up to 24 hours to be processed. I hope that is the case, as I am impatient. I hope to make a withdrawal within the future.

Would be nice to see some freebie offered every now and then which would remind us about casinos in our back pockets to play there more often. I would say they a good 8/10.

Not being able to block your account by yourself which will result in losing more and more. Also not having the ability to block it from chat instantly, but blocking in 48 hours for 7 days and then come back and ask for extend it. It sounds very scammy. This will make you lose more.

Dear player, Sorry for the inconvenience, we are currently working on the tools of self-blocking. Please send your nickname to Aplay Casino in a personal message so that we can review your situation.

user avatar
Inactive user badge
10/10

Huge amount of providers in one site. They have all my favorite at one place Amanet, EGT and PlaynGo.
Made few deposits total of 72 euro, lost it all, used the 3rd deposit bonus of 70 free spins and won 12 euro from that. I had to wager 370 euro and managed to wager it and make even bigger profit, total 652 euro.

I became sceptical at first when trying to withdraw to my card, because withdraw was rejected due to problems with my bank. Later on i got info from my bank, that they have blocked my card. So support told me to use Neteller instead, so made a deposit and got verified after that. When requested a withdraw to my Neteller I received the money within 30 minutes.

So overall I would highly recommend the casino to all the gamblers out there.

Only thing that can be improved is the verification process. Its not like the end of the world, but would be great if it could take little bit faster for simple verification.

A good variety of games which I like from Netent and Quickspin. Nice layout and very friendly support. Bonuses are nice and what I see here and miss at a lot of other casinos is the bonus progress bar is below the game which keeps you updated when you finished wagering it.

Uploading of documents not working well (uploaded docs multiple times but not received), communication about verification of your account is very bad and is taking ages. (seems like stalling tactics so your spinning away your winnings). Only method of withdrawal is via a wallet like Netteller, no possibility of bank or creditcard withdrawals (for me).

Dear Mdebekker, thank you for your feedback. We are very sorry that you have encountered difficulties while uploading documents, however, it may happen if the documents you are uploading do not fit the specified size. As for withdrawals to the card, we recommend that you use Visa card for withdrawal.

user avatar

At the beginning I was very sceptical but I have to write a review on this casino because it deserves it and other players deserve to know where they need not be afraid to play. True, I had to make a lot of deposits but the winnings finally came. Support has 10 out of 10 from me. They are very helpful and friendly. They also appreciate small players. They have a variety of top providers and especially for me Amatic. Verification was not the least problem, which is uncommon because some casinos like to spend time because of cashout. Not here. Everything went well and I got the money in 15 minutes. Very nice website, super providers, selection and everything else. They are really good casino and you can play here.

At first I was sceptical I deposited twice and no wins but I decided to deposit one more time and I ended up winning! Verified my phone and email and had my withdrawal within an hour, support was friendly and helpful and they have an impressive selection of games, think I found my new favorite casino.

Verifying my phone number was a little complicated but support was super helpful and got me verified in less than 5 minutes so in all just a tiny speed bump but totally worth it.

Only positive impressions connect me with APlay. I began to explore the gambling world with this casino. Since I was a beginner, I did not know what the selection criteria should be, what to pay attention to. But more experienced friends helped me. So I've joined and put 50 bucks on the book of RA, which I have already won.

Inactive user
3/10

The layout on the site is very clear, pleasant & fresh. I won some money here (a few hundred euros), and actually managed to get my withdrawal out from here. It took like 1 day to get my money to my card. They have my favourite games, such as Divine Fortune. And seem to have a lot of slots in general.

You must wager your deposit 3x (not bonus, but your own money) before being able to withdraw anything. This is a huge con for me. I would somehow understand a wagering requirement of 1x; but 3x is just too much. So I decided to close my account. Otherwise the site seemed legitimate.

Dear user, thank you for your feedback. We are glad that you won and withdrew your winnings and would like to clarify that the rule of triple rotation is a common practice and is introduced in order to avoid unfair usage of the site for money laundering purposes.

user avatar

Never before have I experienced in a casino that one can not close his account. I requested support for a permanent closure of my account at Aplay. The terms and conditions say: "12.1 A player can apply for closing his account by sending an email to the support service [email protected]"
The answer from the support:
"This paragraph of the rules indicates what the player needs to do to block the account, but not the terms and conditions of blocking. Your account may be blocked for 7 days. You can apply for a profile lock after it is unlocked. The second time the account wants to be blocked for 14 days. "
Everyone who logs in to Aplaycasino should know that they can not permanently close their account if they wish.

Dear player, it's just a step-by-step procedure on our website, but the user can block his account forever. Could you please send your nickname in private message in order to help you to solve the question?

user avatar

I hang out here at Casino Azartplay at the weekends playing Videopoker. I also tried some other games. They seem so real, I often catch myself thinking, there is no line between me and playing, I might forget myself for a few hours. I am OK with all of this. I make a deposit from the card and the withdrawing goes too. Some tips for a newbie - specify your data correctly when registering, you won`t have any problems with the withdrawing of your money. I know that firsthand, I`m having troubles for the first time because I registered under the nickname. Then, I had to open the new account, well, at least a Support Service told me what`s what.

Thought casino was OK until I asked to take a break.

They do not have the option to take a break in your account so I emailed support and asked them to close the account for 3 months they replied:

"I will do that, if you really want it, but I can assure you that it is the last thing you should resort to! Blocking an account is a serious step and, perhaps, you will consider simply taking a break from gaming and then coming back with a gathered strength and continue to win!:)"

Discussing, You do not say this to someone asking to exclude from gambling you instant close the account to help them.

Dear player, please write your nickname in our casino and we will take action.

user avatar

Azartplay is a BEST CASINO! Fast payouts, good wins, varied games. What can you possibly want?
I recommend everyone!

They do not have generous bonuses, I want from time to time a bonus no deposit.

Azartplay is one of the same casinos that is part of Columbus casino group, not sure what group gaming providers their supplier is but they have every and literally everything. I think they might be a sister casino to Columbus, as they have the same owner which is the Avento N.V casino group. Sounds almost like the Direx N.V group. I guess all the "N. V" title within casinos owners can be trusted lol.

After I lost my funds at Columbus I was looking for more casino with the same games and came across Azartplay. I signed up through Askgamblers and was ready to create my first deposit bonus without even checking if I could get some no deposit freebie first. These days looking for No deposit bonuses are rare to find for new players especially with reputable casinos, because a lot of freebies come from casinos that take forever to pay or put you through hell first before paying you.

They offer 100% bonus and 25 spins on Sakura fortune for a first deposit of $50 minimum which is high. I loaded my profile and checked the gift section and saw they have the promo available and they also had the promo split for 100% for $20 deposit and 25 spins on Sakura fortune for $10. So, you can claim either 1 of them individually for less deposit or both together for $50, weird huh?

Anyways I took the 25 spins with a value $0.40 but as you know Sakura Fortune is known for empty spins, so my first 20 spins were empty. Afterwards I won I triggered the re-spins feature with 2 sticky wilds and won $12 and wagering was set x30.

I did not meet wager after playing for close to an hour on minimum bets but had fun with my cash. I cannot comment on withdrawals and the likes but they look like a trusted casino who will pay in 24 hours once verified.

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