APlay Casino

I joined A-Play Casino a very long while ago and claimed their welcome offer. I remember the reason I sneaked my way into the Avento N.V group was because of their selection of providers. This casino is sister to SlotV and Casino Columbus which I am also a member of.

I claimed their welcome offer and I remember their wagering is set at 30 the deposit + bonus which is bit high. Their sister casinos have wagering on the bonus only. I remember it was 100% plus bonus spins but not sure how much it is. The minimum to claim was $10, however I use e-wallet and minimum amount allowed is $15.

I contacted live chat as something happened with the bonus and they had to investigate. I requested chat and someone was there within 15 seconds which is really good and fast to be honest. They were clued up on their offerings, however they could not resolve the bonus issue and said they will email me. 1 hour later they send me an email notifying all is sorted. With that the wagering was on the bonus amount only as well, which was good.

I verified my ID and address before, but could not remember that process. However, today I sent my Skrill and Neteller account and the verification took about 1 hour to complete which was very fast. I made a real deposit and got my balance up pretty quick to x3 my deposit, but in the end lost it very quickly as well.

I had a good time at this casino and from support they said withdrawals take up to 24 hours to be processed. I hope that is the case, as I am impatient. I hope to make a withdrawal within the future.

Would be nice to see some freebie offered every now and then which would remind us about casinos in our back pockets to play there more often. I would say they a good 8/10.

Not being able to block your account by yourself which will result in losing more and more. Also not having the ability to block it from chat instantly, but blocking in 48 hours for 7 days and then come back and ask for extend it. It sounds very scammy. This will make you lose more.

Huge amount of providers in one site. They have all my favorite at one place Amanet, EGT and PlaynGo.
Made few deposits total of 72 euro, lost it all, used the 3rd deposit bonus of 70 free spins and won 12 euro from that. I had to wager 370 euro and managed to wager it and make even bigger profit, total 652 euro.

I became sceptical at first when trying to withdraw to my card, because withdraw was rejected due to problems with my bank. Later on i got info from my bank, that they have blocked my card. So support told me to use Neteller instead, so made a deposit and got verified after that. When requested a withdraw to my Neteller I received the money within 30 minutes.

So overall I would highly recommend the casino to all the gamblers out there.

Only thing that can be improved is the verification process. Its not like the end of the world, but would be great if it could take little bit faster for simple verification.

A good variety of games which I like from Netent and Quickspin. Nice layout and very friendly support. Bonuses are nice and what I see here and miss at a lot of other casinos is the bonus progress bar is below the game which keeps you updated when you finished wagering it.

Uploading of documents not working well (uploaded docs multiple times but not received), communication about verification of your account is very bad and is taking ages. (seems like stalling tactics so your spinning away your winnings). Only method of withdrawal is via a wallet like Netteller, no possibility of bank or creditcard withdrawals (for me).

At the beginning I was very sceptical but I have to write a review on this casino because it deserves it and other players deserve to know where they need not be afraid to play. True, I had to make a lot of deposits but the winnings finally came. Support has 10 out of 10 from me. They are very helpful and friendly. They also appreciate small players. They have a variety of top providers and especially for me Amatic. Verification was not the least problem, which is uncommon because some casinos like to spend time because of cashout. Not here. Everything went well and I got the money in 15 minutes. Very nice website, super providers, selection and everything else. They are really good casino and you can play here.

At first I was sceptical I deposited twice and no wins but I decided to deposit one more time and I ended up winning! Verified my phone and email and had my withdrawal within an hour, support was friendly and helpful and they have an impressive selection of games, think I found my new favorite casino.

Verifying my phone number was a little complicated but support was super helpful and got me verified in less than 5 minutes so in all just a tiny speed bump but totally worth it.

Only positive impressions connect me with APlay. I began to explore the gambling world with this casino. Since I was a beginner, I did not know what the selection criteria should be, what to pay attention to. But more experienced friends helped me. So I've joined and put 50 bucks on the book of RA, which I have already won.

The layout on the site is very clear, pleasant & fresh. I won some money here (a few hundred euros), and actually managed to get my withdrawal out from here. It took like 1 day to get my money to my card. They have my favourite games, such as Divine Fortune. And seem to have a lot of slots in general.

You must wager your deposit 3x (not bonus, but your own money) before being able to withdraw anything. This is a huge con for me. I would somehow understand a wagering requirement of 1x; but 3x is just too much. So I decided to close my account. Otherwise the site seemed legitimate.

Never before have I experienced in a casino that one can not close his account. I requested support for a permanent closure of my account at Aplay. The terms and conditions say: "12.1 A player can apply for closing his account by sending an email to the support service [email protected]"
The answer from the support:
"This paragraph of the rules indicates what the player needs to do to block the account, but not the terms and conditions of blocking. Your account may be blocked for 7 days. You can apply for a profile lock after it is unlocked. The second time the account wants to be blocked for 14 days. "
Everyone who logs in to Aplaycasino should know that they can not permanently close their account if they wish.

I hang out here at Casino Azartplay at the weekends playing Videopoker. I also tried some other games. They seem so real, I often catch myself thinking, there is no line between me and playing, I might forget myself for a few hours. I am OK with all of this. I make a deposit from the card and the withdrawing goes too. Some tips for a newbie - specify your data correctly when registering, you won`t have any problems with the withdrawing of your money. I know that firsthand, I`m having troubles for the first time because I registered under the nickname. Then, I had to open the new account, well, at least a Support Service told me what`s what.