AskGamblers Quick Overview
Editor's View
AmunRa is your typical Egypt-themed casino that boasts several decent points of sale, like game and payment provider selections. However, it seems it cannot escape its reputation for slow withdrawals and repeated and unusual requests for additional verification when cashing out.
- No withdrawal fees
- Impressive number of software providers
- Live chat 24/7
- Mobile friendly design
- Drawn-out withdrawals
- Low maximum daily withdrawal
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AmunRa Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About AmunRa Casino
AmunRa Casino review brings insight into an online casino that's been around since 2020. Covering a broad player base granted by its Curacao licence, AmunRa casino review reveals that the site is available in an impressive 15 languages (+ three English versions), including Arabic, Greek, Polish and Italian.
The casino works seamlessly on most devices thanks to full mobile optimisation and could be your next choice for a mobile casino.
Read on to learn the reasons for AmunRa's not-so-favourable casino rating and player opinions.
- E-Wallets 3-7 days
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at AmunRa Casino
AmunRa offers more than 80 deposit/withdrawal methods, but many of them are subject to territorial availability, so you likely won't see the full offer from your jurisdiction. As is usual, the withdrawal methods are fewer, but they still offer a decent selection.
The casino charges no cashout fees for any payment methods, although the providers may have their own fixed fees, so beware of potential additional costs.
According to the casino's easily found Payments section, all withdrawal methods take up to 3 days to process. However, punters have consistently complained about stretched-out withdrawals in player reviews (see more below, in the Player Reviews section) due to repeated requests for additional verification documents and a low daily maximum withdrawal limit of €500.
The minimum deposit (for the welcome bonus) is set at €10; don't expect a no-deposit bonus, as AmunRa doesn't offer any.
Games at AmunRa Casino
The games department is AmunRa's biggest forte. It hosts an impressive number of software providers: 120 game development studios (depending on the territorial availability), which in turn yields a whopping 2,000+ games of virtually any type: online slots, video poker, casino classics in video and live-dealer variants like roulette and blackjack, sports betting, bingo and crash games.
It's a solid game collection neatly grouped into the most popular categories, covering every type of casino goer.
Whether filtering the games per provider or looking them up via the search function, the games are easily found if you have a specific title in mind.
As this is a crypto-friendly casino, you can play games that offer cryptocurrency betting.
Amun Ra Casino's Commitment to Responsible Gambling
AmunRa seems to have a rather casual relationship with responsible gambling. It offers basic information in the corresponding section and has neglected responsible gambling tools. It offers only two, which is far from average.
The Complaints Resolution Section details how to file a complaint directly at the casino and directs players to AskGamblers Casino Complaint Service as a trusted external service.
Customer Support at AmunRa Casino
Customer support via live chat is easily reached and is on call 24/7, with agents responding in English, while auto-translation takes care of a dozen other languages. The cues don't seem to be too long even in the busiest hours, and customer care agents seem happy to help and pleasant to talk to.
The only other avenue of support is through email, with responses being made in under 24 hours.
Complaints
Read the complaints other players have left for AmunRa Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Part of N1 group. MGA license. Great bonus offers available almost on a daily basis. Games from many providers. 24/7 chat with quick response time. Many deposit methods
The casino has some promising aspects, but when it comes to cashing out, it's an absolute nightmare..
After having made deposits with Skrill, Neteller and Paysafe, I wanted to cash out €25 from free spins winnings when the problems began.
Although the "payments info" page clearly says withdrawals are possible with skrill, neteller and paysafe, I only have 3 withdrawal options showing in my account ( paysafe, bank transfer and neosurf)
I withdrew to paysafe and hours later received an email from paysafe saying a payment from N1 failed because personal details don't match. The balance was then put back on my gaming account. I contacted chat multiple times regarding this problem and the payment kept bouncing
Then they told me to make a deposit by bank so I could then withdraw to bank.. so even after having made 4 deposits with 3 methods, they still ask to make another deposit for a bank withdraw, even thought I told them already that a bank withdraw will not work for me
One would not expect these kind of stalling tactics from a N1 brand.
Review will be updated once I succesfully manage to cash out my winnings to a payment method I already used..
It's affiliated to N1 seems reliable and safe to me. Nice lay out, good performance
Good overview of my account, bonusses and remaining wager. Nice range of providers and slots. Live chat available. Often nice promotions. Lot of payment providers
I asked askgamblers to delete my first review of Amunra because I confused it with another online casino which is affiliated to N1.
Only thing I like less about this casino is that the wager requirements are a bit higher as on N1
MuchBetter or crypto deposit and withdrawal would be nice to have
Dear Player! Thank you so much for taking the time to rate this review! We highly appreciate your positive feedback since it is extremely important for us to know that each and every customer is satisfied with the services we offer. We hope that you will have only a positive experience while playing with us and that your adventure on our project will continue. Should you have any other questions, do not hesitate to contact us. Best regards, AmunRa Team
Grat casino! Fast documents approved, fast cashout, fast livechat, fast site working - Everything is fast and very Good! I recommend AmunRa casino to everyone.
Nothing dislike. A fair casino where you can deposit your money and try your luck without any problems and without any worries.
Dear Player, We would like to express our gratitude for taking your time to submit this review! It is important for us to know that every customer of ours is satisfied with the services we provide. Please rest assured, that we are here to assist you in any of your queries 24/7 either by email or in Live Chat. We wish you a pleasant journey on AmunRa! Best wishes, AmunRa Team
This casino says it has 10 percent cashback, but you won't get any of it. I deposit 400 euro, all the terms of condition were fulfilled, still didn't get any. Asked several times at customer support, they refuse to check it out. It's a scam casino, stay away.
Dear Player, Please excuse us for the late reply. We would like to ask you to accept our sincere apologies regarding the Weekly Cashback bonus. Due to a technical error within our system back in time, there was a miscalculation of the cashback amount which resulted in the fact you did not get that cashback at all. However, we would like to point out that this tech inconvenience has been fixed long ago and that our players do not experience such issues anymore. Once again, please accept our apologies! Please rest assured, that we are here to assist you in any of your queries 24/7 either by email or in Live Chat. We wish you a pleasant journey on AmunRa! Best wishes, AmunRa Team
The casino have a lot of slot and the verify was fast (1day) but you need to make a selfie with id and ind the backround amunra casino site and a lot of bonuses
i deposit 300€ with 100% bonus and i won 6k i make a withdraw of 1k 6 times than they cancell it and say me i should make withdraw 3 times 500€ i write a email how long do my withdraw take and they say me it can take 3 days after 3 days i ask again and now i get this email
Here is the withdrawal schedule for your 3 pending cashouts:
28.07 - 500 EUR
30.07 - 500 EUR
03.08 - 500 EUR
i must wait 5 days more for the 500 and i get every week only 1k because they are not working at the weekend now i must wait 6 week for my withdraw i can not beliefe that this casino is a part of n1casino group
Dear Player, We would like to take this opportunity to thank you for your detailed review. We highly appreciate the feedback from our clients and we always strive to improve our services. We would like to note that we are always acting in accordance with the Terms and Conditions. The casino administration reserves the right to make payments according to the individual schedule set the minimum and maximum amount per one transaction and the time for this transaction, which may differ depending on the method of withdrawal, your account level, or other relevant factors. Nevertheless, we are always making every effort to process all the requests in the fastest and most efficient manner. We are grateful for your review and we will do our best to provide even better service. Please feel free to contact us at any time day or night should you have any questions. Sincerely, AmunRa Casino
Great games, great design.
They have a quick support, that answers right away. And that is really great. No Wait time. I can't really write any more positive things as everything has to do with that you can trust the casino. Read for more info about withdrawals in my cons section down below.
So, if you are like me, depositing 500 euro + each time, this might not be the casino for you. I'd thought recommend it for players that does low bets. If you are a mid / high better, it kind of sucks because of their strange withdrawal limits. Which will make you probably gamble away your winnings. So you need discipline.
You can according to their terms withdraw 1000 euro per transaction. You can have a maximum of 3x transaction for withdrawal at any given time. Which is 3000 euros. You can not combine these 3 withdrawals to 1 withdrawal of 3000 euro.
But that is not the strangest part....
According to their terms, they can decide how much you can withdraw per transaction... Even though it sais 1000 in the terms. So they might limit you to 100 euro or 300 euro per withdrawal.... That is really Strange????? And they won't process all of your withdrawal requests at the same time, They will schedule them. Example: You request a withdrawal of 1500 euro in total. Example 3 X 500 euro withdrawals, because they don't accept the whole sum at one...
They will schedule the payment like this.
Monday: 500 euro
Tuesday: 500 euro
Wednesday: 500 euro.
So if you win big as I did, 6000 euro +
Total withdrawal time would be like 4-5 weeks...
But they do pay...
The bad rating is because its hard for a new player to get a trustworthy experience.... And withdrawal times are one of the most important things to handle smooth for a trustworthy casino.
Dear player! Thank you so much for sharing your opinion about our website with us and we do highly appreciate your positive feedback regarding our customer support service. We constantly work on improving our service to keep all our customers happy and satisfied while they spend their time with us and that’s why your feedback is very important for us. We do apologize for any inconvenience which you might have experienced while waiting for your withdrawals to be processed and want to assure you that we are working on optimizing this aspect of our services as well. We want all of our customers to have a pleasant experience after visiting AmunRa and hope that you will continue your winning journey on our website. Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding! Best regards, AmunRa Team
I would nobody recommend to play here. I made a withdrawal of €700 which was cancelled. I was very surprised that is was cancelled because my account was verified.
I therefore contacted their live chat and was informed that I had to submit two separate withdrawals, €300 and €400. I have never received such a odd request like this at an casino. I however complied in order to avoid any further delay.
Furthermore there live chat tells you different stories. First I was told my withdrawal would be processed within 3 days. Because it was not processed within 3 days I contacted them again and I was told the withdrawal would be processed over 2 separate days. So payment 300 on 9 July and payment of 400 on 10 July, while I made the withdrawal request on the same day. Unbelievable right?! So instead of 3 days it looks like I have to wait 6 days, while the account is verified. I cannot believe that they are part of N1 Interactive Ltd. Casinos.
Also when playing live blackjack the limit is only €100 per bet, very low in my opinion.
Based upon my experience I would recommend everybody to stay far away from this casino. They will do everything to stall your withdrawal as long as possible.
Dear Player, First of all, we would like to congratulate you on your winnings and thank you for taking the time to write this feedback. We appreciate your opinion and try our best to improve our services. Please note, that the withdrawal requests in your profile are processed in accordance with the Terms and Conditions of our website whereby the casino administration reserves the right to make payments according to the individual schedule, set the minimum and maximum amount per one transaction and the time for this transaction, which may differ depending on the method of withdrawal, your account level, or other relevant factors. Nevertheless, we always strive to have withdrawals processed as quickly as possible. Please, be informed that the first withdrawal request in the amount of 400 EUR will be processed today on 7th July. The second withdrawal request of 300 EUR will be processed on 8th July. We do hope for your understanding and that it will make you feel satisfied, but should you have any more questions, please do not hesitate to get in contact with us! Best regards, Amunra.com
I liked any game amatics worked well you can win other games have not been able to try. Liked that the deposit has gone fast. I liked dragons kingdom thought was good game Would recommend this game. Also likes to play hot fruit 100.
Was very disappointed that expected money for a long time ..I play at their other casino and have never expected withdrawals more of 3 hours. on Swedish sites they advertised that withdrawals through Trustly go immediately but if you use MasterCard take 3 days. I made a deposit with trustly. Live support answers differently and each time I received different answers. Asked should I send documents then can go faster but it was not necessary. Deposit go fast but when should you get your winnings you have to wait for them want you to lose everything.
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Deposit methods
Fast response from chat. I made my deposit without reading the faq and as swedish player the top providers are not avaible. I did manage to wager the deposit thou
I'm a Swedish player and none of the top providers are available. Did a deposit with trustly/bankid wich the Faq on the site states is a "instant withdrawal". It shouldn't require any further id check, that's the point with trustly lol. Been 20h since i made the withdrawal and support claims that it may have to be looked into by their financial department,(their own faq says that only withdrawls of 1000€ may have to be checked. Mine is 400. i tell you when the withdrawal is completed :) Morgan
AmunRa Casino News
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Explore our expert casino reviews
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Screenshot
There is a majority of slots to play and live games.
Something you get a good promotion now and then buy they ain't useful because they have withdrawal issues.
Stalling withdrawal.
Doesn't process withdrawals instant according to the website.
Trustly withdrawals are instant but they are not. Been waiting for a day.
They don't listen in chat, everything goes trough KYC or Financial department where you never hear from.
It's not nice that a MGA license casino has so many rules that aren't in any favor.