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AmunRa Casino

Item: AmunRa Casino
Rating: 4.8
Author: Bojana D.

The casino is restricted in your country.

Our Rating CasinoRank

4.8/10

CasinoRank

Player Rating 46 reviews

7.1/10

46 reviews

Complaint Response 39 complaints

2 days avg. 39 complaints

AskGamblers Quick Overview

Editor's View

AmunRa is your typical Egypt-themed casino that boasts several decent points of sale, like game and payment provider selections. However, it seems it cannot escape its reputation for slow withdrawals and repeated and unusual requests for additional verification when cashing out.

Bojana D.

What we like

No withdrawal fees
Impressive number of software providers
Live chat 24/7
Mobile friendly design

What we don’t like

Drawn-out withdrawals
Low maximum daily withdrawal

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

AmunRa Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://amunra.com/

Established

2020

Licences

Anjouan Gaming Board

Company

IGplay

Affiliate Program

247Partners

Languages

English, French, Spanish, Portuguese, Finnish, Norwegian, Hungarian, Polish, Russian, German, Greek, Arabic, Italian, Czech

Casino Type

Instant Play, Mobile, Crypto Casino, Live Casino, Sports

General Information About AmunRa Casino

AmunRa Casino review brings insight into an online casino that's been around since 2020. Covering a broad player base granted by its Curacao licence, AmunRa casino review reveals that the site is available in an impressive 15 languages (+ three English versions), including Arabic, Greek, Polish and Italian.

The casino works seamlessly on most devices thanks to full mobile optimisation and could be your next choice for a mobile casino.

Read on to learn the reasons for AmunRa's not-so-favourable casino rating and player opinions.

Deposit Methods

Bank Wire Transfer, Visa, MasterCard, Neteller, Skrill, Jeton, MiFinity, MuchBetter, Pay4Fun, Payz, Pix, Zimpler, eZeeWallet, Interac, Neosurf, Bitcoin, Ethereum, Tether, Ripple, TRON, Paysafecard, DAI, Siru Mobile, EPS, Rapid Transfer, Skrill 1-Tap, CashtoCode, Flexepin, AstroPay Card, Boleto, SticPay, The Bank of Aland, Aktia, Nordea, Danske Bank, POP Bank, Litecoin, USD Coin, Dogecoin

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Paysafe Card, Bank Wire Transfer, Skrill, Neteller, Payz, Neosurf, MiFinity, MuchBetter, Bitcoin, Ethereum, Tether, Ripple, TRON, Interac, Pix, Rapid Transfer, Skrill 1-Tap, eZeeWallet, Jeton, Litecoin, USD Coin, Dogecoin, AstroPay Card, Pay4Fun, Inovapay, SticPay, Zimpler, Nordea, The Bank of Aland, POP Bank, Danske Bank

Withdrawal Fees

Withdrawal Limit

EUR 500 per day, EUR 7,000 per month

Currencies

Euros, US dollars, Canadian dollars, Polish zlotys, Norwegian kroner, Russian rubles, New Zealand dollars, South African Rand, Hungarian forints, Argentine pesos, Brazilian reals, Chilean pesos, Swiss francs, Singapore dollars, Peruvian nuevos soles, Indian rupees, Czech Republic korunas, Australian dollars, Thai baht, Nigerian nairas, Indonesian rupiahs, Malaysian ringgits, Philippine pesos, South Korean won

Pending Time

0-72 hours

Withdrawal Times

E-Wallets 3-7 days
Bank Transfers 3-7 days
Card Payments 3-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at AmunRa Casino

AmunRa offers more than 80 deposit/withdrawal methods, but many of them are subject to territorial availability, so you likely won't see the full offer from your jurisdiction. As is usual, the withdrawal methods are fewer, but they still offer a decent selection.

The casino charges no cashout fees for any payment methods, although the providers may have their own fixed fees, so beware of potential additional costs.

According to the casino's easily found Payments section, all withdrawal methods take up to 3 days to process. However, punters have consistently complained about stretched-out withdrawals in player reviews (see more below, in the Player Reviews section) due to repeated requests for additional verification documents and a low daily maximum withdrawal limit of €500.

The minimum deposit (for the welcome bonus) is set at €10; don't expect a no-deposit bonus, as AmunRa doesn't offer any.

Game Providers

Play'n GO, Pragmatic Play, Evolution Gaming, NetEnt, Playtech, Quickspin, Push Gaming, Spinomenal, Red Tiger Gaming, Games Global, Nolimit City, Yggdrasil Gaming, Relax Gaming, Wazdan, Thunderkick, Gamomat, BF Games, Red Rake Gaming, Betsoft, Iron Dog Studios, 1x2Games, Just For The Win, Amusnet (Former EGT Interactive), Gaming Corps, Swintt, Casino Technology, Tom Horn Gaming, Platipus Gaming, Felix Gaming, Fugaso, Hacksaw Gaming, SmartSoft Gaming, Foxium, Mascot Gaming, Leap, Oryx Gaming, Rabcat, Kiron Interactive, Felt Gaming, Golden Rock Studios, 2 By 2 Gaming, Givme Games, Spribe, Golden Hero Games, Amatic Industries, Pocket Games Soft, Belatra, Mr. Slotty, Elk Studios, Skywind Group, High5Games, Nucleus Gaming, Apollo Games, KA Gaming, Eurasian Gaming, Booming Games, Stakelogic, 3 Oaks Gaming, Kalamba Games, Evoplay, Bally Wulff, Betsolutions, Habanero, Blueprint Gaming, GameArt, NetGaming, SYNOT Games, Spinmatic Entertainment, Skillzzgaming, Revolver Gaming, Playson, OneTouch Games, Avatar UX, Spade Gaming, Gamzix, Big Time Gaming, Endorphina, BGaming, Merkur Gaming, Ezugi, G Gaming, Reevo

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Games at AmunRa Casino

The games department is AmunRa's biggest forte. It hosts an impressive number of software providers: 120 game development studios (depending on the territorial availability), which in turn yields a whopping 2,000+ games of virtually any type: online slots, video poker, casino classics in video and live-dealer variants like roulette and blackjack, sports betting, bingo and crash games.

It's a solid game collection neatly grouped into the most popular categories, covering every type of casino goer.

Whether filtering the games per provider or looking them up via the search function, the games are easily found if you have a specific title in mind.

As this is a crypto-friendly casino, you can play games that offer cryptocurrency betting.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Amun Ra Casino's Commitment to Responsible Gambling

AmunRa seems to have a rather casual relationship with responsible gambling. It offers basic information in the corresponding section and has neglected responsible gambling tools. It offers only two, which is far from average.

The Complaints Resolution Section details how to file a complaint directly at the casino and directs players to AskGamblers Casino Complaint Service as a trusted external service.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at AmunRa Casino

Customer support via live chat is easily reached and is on call 24/7, with agents responding in English, while auto-translation takes care of a dozen other languages. The cues don't seem to be too long even in the busiest hours, and customer care agents seem happy to help and pleasant to talk to.

The only other avenue of support is through email, with responses being made in under 24 hours.

Suggest an edit

Complaints

Read the complaints other players have left for AmunRa Casino. Learn more about complaints.

Show all complaints

Submit complaint

Delay for two withdrawals

Hello, I want to file a complaint because I have made withdrawal requests on November 24th and 25th for amounts of €500 and €200 but neither withdrawal has been processed even though they promise a 3 day processing time on the website. I have contacted the live chat 5 times and sent more than 4 emails to their email address, from which I have received the same response that it is waiting for the financial department to process it. I have also kindly requested that my withdrawal request be prioritized. Unfortunately, I do not receive any concrete schedules or confirmations for withdrawals, so I would like to file an official complaint about this. I demand that the casino prioritize withdrawals, because the processing time is already so long.

Here is also ID of my withdrawals:

3fca03ba-b501-4579-bc17-e2041d4bdb73

2025cb96-5ef0-4fdb-97a1-e58a4a3e3af0

Resolved

€700

KYC Verification Issue and Withdrawal Request

Hello,

I am writing regarding my account verification and withdrawal request.

I have already uploaded more than 200 photos where my face, ID document, and even my elbow are clearly visible, exactly as requested. Despite this, my withdrawal request keeps getting rejected with the same automatic message.

I find this extremely frustrating and unacceptable. I have used many other platforms before, and my verification was always successful using the same type of photos taken with the same phone. There has never been an issue like this.

At this point, I have followed all your instructions multiple times and made every possible effort to comply with your requirements. However, I am not receiving any meaningful response, and my withdrawal is still being denied.

Please review my case manually and clearly explain what exactly is wrong with my submissions, or approve my verification and process my withdrawal immediately.

I expect a proper response, not an automated rejection message.
I am a registered user (name: László), and I have a pending withdrawal of 71.75 EUR that keeps getting rejected.

I have uploaded more than 200 verification photos exactly as requested (face, ID, and visible elbow), but I keep receiving the same automated rejection message.

I have also contacted support multiple times but received no proper response.

Please review my account manually and resolve this issue. You should be able to identify my account based on my name and withdrawal amount.

This situation is very frustrating and unacceptable.

Thank you

Rejected

€71.75

Amunra delayed payment

Hello,

I am writing to formally file a complaint regarding delayed withdrawals from Amunra Casino, which is listed and recommended on your platform.

I have won a total of approximately 12,000 PLN and submitted my withdrawal requests on the following dates:

March 18, 2026 (Wednesday)

March 19, 2026 (Thursday)

March 20, 2026 (Friday)

Due to the casino’s withdrawal limits, I was only able to request 2,000 PLN per day. As a result, I submitted three separate withdrawal requests, which means I currently have 6,000 PLN in active withdrawals.

According to the casino’s stated policy, withdrawal processing should take up to 3 business days. As of today, March 26, 2026, none of my withdrawal requests have been processed, and there has been no visible progress or update from the casino.

Additionally, I have contacted the casino’s live chat support multiple times. Each time, I receive the same generic response assuring me not to worry and that the withdrawals are being processed. However, I have not been provided with any concrete information, timeline, or explanation for the delay.

This delay exceeds the declared timeframe, and I am concerned about the situation. I have trusted this casino partly due to its presence and recommendation on your website, which is why I am reaching out to you for assistance.

Furthermore, this situation is causing me significant psychological distress and stress, as the prolonged uncertainty and lack of communication are very difficult to deal with.

I kindly ask you to investigate this matter and help facilitate the withdrawal process. I would greatly appreciate any support or intervention you can provide to resolve this issue as soon as possible.

If any additional information is required from my side, please let me know and I will provide it promptly.

Kind regards,

< first name removed >

Resolved

zł12000

No payment

3 business days have passed, and they are just wasting time with the payment.

The online chat is just a lie, and they don't want to do anything.

They have sent reminders to the finance department several times, but nothing has happened.

I am running out of patience.

Please take action as soon as possible

Id:17ca3068-a479-4d63-ab8d-2735e15a5f13

Resolved

Ft48000

Is not giving me my money

Casino: AmunRa Casino
Complaint type: Delayed / unpaid withdrawal
I requested a withdrawal of 250 € on 12/01/2026 at 16:33. My account is fully verified and no bonus was used.
AmunRa Casino states that withdrawals are processed within up to 3 business days, but my withdrawal is still stuck in “Under review” status.
Support only sends generic copy-paste replies and does not provide any real information. No documents or additional verification were requested, so there is no valid reason for this delay.
This is my first withdrawal. I have made many deposits before without any issues.
The casino is holding my money without a valid explanation and is not respecting its own stated processing time.
I am asking AskGamblers for help to resolve this delayed withdrawal and get my money paid.
I can provide screenshots of the withdrawal status and all communication with the casino.

Resolved

€250

Payment delayed by amunra casino

I withdrew 500€ from casino amunra and as always they are late with the withdrawal. When I write to them they tell me that I don't need to worry that my money is safe with them. They always have the same problems with them, they are unjustly holding my money. I don't know what is going on with them but this is really not fair to me.

Resolved

€500

Payment delayed for 10 days

I made a withdrawal of 500 euros on October 11th, and today is October 20th. It has been more than three business days, which is the timeframe you give for completing the withdrawal. They told me in the chat that there are a lot of requests, but that is not my problem. According to the casino, my account does not require verification. I have made several withdrawals and they have almost always been delayed. But never 10 days.

Resolved

€500

Holding stalling withdrawal

Hello there so I submitted a request for withdrawal since august 18 2025. Its now the 22nd and withdrawal status still under review. I've contacted support numerous time and just promised not to worry and my money is on its way. On their terms withdrawal times is 1 to 3 business day its now the 4th day and as per verification it says my account does not need to be verified at the moment. Simply im putting a complaint as they don't follow up to their terms and making players to ended up canceling and gamble their winnings from here. All the support just being calm assertive and just same promises that its being processed today. I have screen shots on all of this conversation and withdrawal s dates and current status.

Resolved

Payment still processing

I enjoy this casino it has a great range of games and providers but I have been experiencing an issue with them. I made a withdrawal on the 23rd of June 2025 and was advised it would take 3 days to be processed. It is the 30th today and I have been back to customer service everyday for them to tell me not to worry it it being processed. I would also like to add that I used crypto to deposit which is usually much quicker than a bank transfer or other methods.

Resolved

€180

Delayed payment of 300 euros

I made my withdrawal of 300 euros on May 11th, and today is May 15th.

More than three business days have passed, which is the timeframe you state is required for a withdrawal to be completed.

In the chat, I'm being told there is a high volume of requests, but that's not my problem.

According to the casino, my account does not require verification.

Resolved

€300

Complaint Statistics

Resolved 35

Avg. Amount $ 1,718

Avg. Complaint Duration 6 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

7.1/10 ● 46 reviews

Top reviews from our players

KjartanO

5 months ago

10/10

Making deposits is stress-free here. I used my e-wallet, and the funds showed up instantly. The confirmation message came through right away, and I was able to start playing without waiting around.

AmongaT

7 months ago

10/10

With so many categories, slots, table games, live dealers, jackpots, I always find something exciting. It’s rare to find a site that keeps your attention this well.

RHerangi

7 months ago

10/10

I had a few questions before depositing 120 NZ$, and William was incredibly friendly and knowledgeable. He reassured me, helped me choose the right payment method, and everything went through instantly.

PetterS

8 months ago

10/10

I encountered a technical issue while playing, and the support team handled it exceptionally well. Not only did they respond quickly, but they also kept me informed throughout the entire process. I really appreciated the regular updates. It made the situation feel much less stressful.

CarrollC

8 months ago

10/10

Already verified, so my $650 withdrawal was processed without delay. Very smooth system. Will definitely recommend this casino to my friends and will continue playing here.

MaestreD

8 months ago

10/10

Had a small win and requested to withdraw $120. Even though it was a lower amount, the support team treated it seriously and processed it within 2 hours. Got the money the same day via Skrill. Highly impressed.

JamikaL

9 months ago

10/10

I had tons of questions about cashing out since it was my first time, and Mark took the time to answer every single one without rushing me or making me feel like a bother. He was patient, clear, and genuinely helpful. It’s not every day you get support like that. I really appreciated his professionalism and calm attitude!

ViktorE1

9 months ago

10/10

Alex responded to my withdrawal inquiry quickly and explained the process with a clear, easy-to-understand timeline. The funds arrived exactly when promised, which gave me confidence in the system. It’s great to see such efficient and transparent service.

MaramaP04

9 months ago

10/10

I expected the ID check to be a hassle, but it was surprisingly smooth and fast. Got verified the same day, and my first withdrawal was processed quickly.

Maiti70

10 months ago

10/10

The process to withdraw my $200 was super simple and only took about 20 mins to hit my wallet. Everything felt smooth and user-friendly—no hassle at all, which I really appreciated.

AmunRa Casino News

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