Page 2 – Player Reviews for 1xSlots Casino
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Good day, SANUP, Thank you reviewing our online casino. We are currently working on bringing back Netent. Jumanji is Netent game, so it is currently unavailable. And by payment processes I presume you mean local bank transactions? They could relate to how your bank usually works, but we actually work 24/7.
I like how the app is very user friendly with tons of games. They have a cashback program which is cool. Withdrawals with e wallet is fast too. Like in minutes.
Live support 24/7 depending on the matter, if it needs a manager they're on weekdays only. Overall 9/10
Getting bonus is only available weekdays, whenever I have problems on my deposits it will take up to a month to be fixed. Hard to get any bonus. And they should consider adding Playtech.
Good day, JAWOWA Thank you so much for sharing your experience with 1xSlots and for giving nice suggestions for improvement. Time by time we are adding more providers to the list of the biggest existing collection. Unfortunately, we can not give bonuses 24/7, but you can leave your request through our Support channels and we will proceed it. We definitely work in order to upgrade our bonus system and make it more comfortable for every customer. In order to help you directly with your deposits/bonuses issue, we would like to know your account ID, could you please let us know by e-mail [email protected]?
Instant withdrawals.
Amazing 50% bonus on Monday. I like it because of separate accounts.
(Main account /bonus account)
As we get this 50% on bonus account and it need to be wager with bonus money, we have nice opportunity to get extra money without any risk.
I even got some bigger wins on smaller bets.
Amazing casino. One of my favorite :)
I really don't like your system for withdrawing money.
to make request for withdrawal I need to get key on Phone message... As I'm playing most of time on my tablet. And I don't have always phone with me I can't withdraw money. :/
Good day, MONCHYKA Thank you for your review. We are happy that our bonus system works well for you) We are sorry for your uncomfortable experience with the withdrawal system, but all that steps are keeping your account secure, which is one of the main things that we are proud of, our Security System. By the way, you can activate a Google Authenticator, so you would be able to withdraw using an authenticator code instead of message on your phone. Hope you continue to enjoy the website. It matters to us ;)
One of the better casinos on the market, very fast deposits, a large selection of cryptocurrencies, a big plus overall.
Another big plus is the large selection of games, you will surely find your favorite provider.
Good day, N00N1337K, Thank you very much for kind words, yes we are definitely proud to have many different providers and games altogether and expanding payment options is something we are looking forward as well.
Till 2 weeks ago, 1xslot was best casino, which I could recommend. It was easy and fast. I withdrawal up to 80.000€ Skrill. When I request withdrawal, I was 100% sure that they will pay it till few minutes. I already could go to ATM.
My deposit and withdrawals volume is for sure over 1 M €.
But last week they started some document works. and they removed Skrill.
When I withdrawal via Bitcoin, I lose like 6-7%
I stopped to play there, if they would have, Play'n Go and Skrill again, they are best casinos ever and 1XSLOT is proved of
Good day, CASINOBIGWINNER, Play'N'Go should return very soon, probably this week. As for Skrill, unfortunately it is no longer available for your location (Germany I assume). I recommend to use following payment options instead: ecoPayz, Bitcoin, Perfect Money, Jeton Wallet, Sepa. Thank you for your review. It was great to hear from you. ;)
I'd fully recommend it as the best online casino worldwide with a vast variety in gaming providers, from their end flawless live video streaming, 15 min e-wallets cashouts with their corresponding deposits/withdrawals limits to be the most competitive in the industry out there, just as if you were visiting every night a real casino and going to cashier to exchange your chips at any time as many as you wish and instantly: the most important in online gaming nowadays around the globe in order to attract recurring monthly deposits of part of the players' income and build trust instantly with them.
Well, it wasn't the last year like what I now have discovered and described above. In fact, last year I had sent them many complaint e-mails about from their end broken live tables streaming and faulty UI in timing and placing bets, but it seems that all these now are history and now after new year's some gaming sessions I had the best gaming experience and eventually they will have me as a regular player every month with their promising fair online casino built by professionals reputation to go to other seasoned players in a global scale:) I hope they won't go back to the old days where, at least in my own experience, it was frightening to trust your gaming entertainment as I m sure they realized that in any business the most valuable asset is professionalism which means honesty and fairness.
Good day, SEEINGISBELIEVING, Wow, that's quite an experience with a casino! ;) I am glad that you enjoy the time with our live casino. Hopefully 2021 will provide you even greater experience and thank you very much for staying with us.
1xslots casino gives more a lot free spins. No deposit bonus and make better experience when we are using smartphone. Fast respond in live chat. Easy to get casino news in many social media.
On the other hand what is bad about the site is the verification. The verification takes up to a week sometimes more and with each withdrawal request you are asked to prove the deposit methods and you are obliged to do so each time. It's often exhausting.
Good day, Keloke, Thank you for the opinion. Regarding verification part, it can take a time, yes, but it all depends on how fast you can verify all the unverified payment options. If security has doubts regarding player's identity, they can ask all the required documents.
A lot of games, a lot of slots, fast withdrawal, nonstop bonus and free spins, cashback. For me the best casino on planet.
A lot of withdrawal option
When I losing :)
Sometimes some games breaking when is clock 24h...but not so often. I dont have any another bad problems. Small problem if you deposit from paysafecard you cant withdrawal to it...but this is the small problem.
Good day, JURIFMAX, I am glad that you have a wonderful experience with the casino. I know, sometime providers have a moment of silence, not that cool, but slots should be healthy as we are. As for the paysafecard, this is type of prepaid card that does not have a withdrawal option, sorry.
1xslots casino gives more a lot freespins. no deposit bonus and make better experience when we are using smartphone.
Fast respond in live chat.
Easy to get casino news in many social media.
Loading problem.
Mobile application need more improved option.
Wagering option really high.
Need more bonus option.
Telegram chat respond to slow.
Esports betting option need more better options.
Good day, CEHBAH76, Thank you for sharing your experience. First of all, regarding bonus policy, we constantly creating something new, so if you have some specific thoughts where we lack in of or basically what bonus you would be interested in, please share with us. Wagering on free spins solely depends on your playing rate, it can be slow to wager or really fast depending how often you play, because it basically extra cash back feature, but I got your point though. Not sure about Telegram chat, I thought guys work fast enough there, but I guess a bit criticism won't hurt either. Also can you be more specific regarding mobile application, I mean what options you would like to have here as well. Loading problem of the website? Not sure what do you mean here, it might be internet connection. And we do not have Esports, maybe you confuse us with another casino that features sportsbook, maybe? :) Feel free to message us via e-mail, and share with us more detailed feedback. Once again, thanks a lot.
Payouts with certain payment method in a matter of seconds!
Great variety of games. So many different slots to choose from.
Also they have virtual gaming like horse racing and many others.
Staff is always there around the clock to answer your questions.
Good day, LJDC Thank you for your comment! We really appreciate both praise and criticism, but seeing that you have a wonderful experience with our casino, it makes us wanting to strieve even for more. Pretty sure, we won't disappoint you!
I like the promo free spins that 1xslots are giving from time to time through email or social networks. A lot of different providers and 7000+ games! The best thing about this online casino is that the withdrawals are approved in 30 seconds to 1 minute is everything is fine with your profile. Never had problem with withdrawals?
I don't like that some of the supports are not giving you enough time when you ask for some help or to give you personal promo or free spins offer, but depends with who actually you are writing! I didn't like first time, when they asked me for documents, documents, pictures, bills and... But when you pass this activation period, you cannot say any bad words for the site! I really would like to see more games from some providers like BTG (Big Time Gaming like “Opal fruits” “ king maker”.
Good day, NOXERA78, You have quite a fascinating experience! Thank you for sharing you story, I understand though that our support can be difficult to deal sometime, and I am also really glad that you do not have any issues with security, they can be strict, but overal they won't hold you for a long time if everything is okie-dokie. Took a note regarding BTG!
Thousands of interesting games.
Tournaments updated regularly.
There are always daily promotions.
Freespin promotions regularly.
Diverse payment system.
Quick and reputable transaction.
The promotion turnover is only calculated by deposit.
The payment system lacks many Vietnamese banks and e-wallets, so transactions are a bit inconvenient.
Good day, PETRANG4923 You are doing our job better than we are! Definitely, we need to add you in our Marketing team. :) Honestly, I very appreciate your review, and separate thanks for the payment systems noticement. Would you be able to send me the names of the payment systems which we do not have for your location? That would help us a lot. We would try to do our best to work it out this issue.
My favorite place to play. Fast withdrawals. Variety of games and new games added daily. Great support and bonuses. The VIP cashback program is pretty cool too.
Nothing :) I can only think of a few months ago when it was really hard to get support but they have since corrected that issue. They even sent me a Christmas present all the way from Russia! How cool is that?
Good day, AHOYLOTTA Thank you very much for all the positive words, I know we had some misunderstanding before, but I am glad we are still together. :) Sorry, for past issues, but we definitely work on our mistakes. And great that you have enjoyed Christmas present!
I always enjoy playing at 1xslots. They have great support, lots of games and really quick withdrawal times. And the selection of withdrawal methods is pretty great as well.
Kevin
I'd prefer the winnings from bonus spins to be wagered with the money you win like on most sites. But, instead after you win to release those bonus funds, you have to deposit and wager with real money. It's just a way to get you to deposit. It's a waste of time using those free spins promo codes.
Hello, Kevin! I want to thank you for expressing your thoughts on this board, and yes I do understand that free spins bonus is tricky, but it is fair from our point of you, for both players and casino. Just think about it as extra reward for playing slots.
Fantastic online gaming experience. Awesome selection of games, super fast payouts and surely one of the best online casinos out there according to my opinion. It caters to a mass amount depositing options and the cashback service is welcoming.
I experienced a super efficient withdrawal experience as well that I haven't even seen elsewhere on the internet.
Definitely would recommend this casino
THUMBS UP!
Free Spins Bonuses a bit tricky and annoying to wager with own funds. Its supposed to be a free bonus and afford us, players, an opportunity to play and win something back considering all we put into the casino. Still a top casino to play at.
Hello, BASHMANN Thumps up for reviewing us on AG board, that is really pleasant feelings. I won't go overboard with free spins, but add few more thoughts to that, you can see a lot of them online nowadays, some have a bigger wager, some have a smaller one, but all of them work the same way. What you required to do here is playing with your own funds, after winnings are locked in the bonus section, they will be released after completion of the wagering requirements. Think about it as another cashback feature, which does not have a level up structure, but still presumes that players will put some efforts to.
Very good reputation.
They always have great bonus offer for players.
I like this site very much, 1xslot is my best choice.
Customer support is good as usual.
Site design is perfect as well. I like this casino a lot.
Nothing to dislike.
I don't go anywhere else to play slots online.
Never any problems with this online casino, nothing but great fun to have. Never had to wait for reply on the online chat, they are fast to answer any questions you may have.
Good day, CAMELLIA Wow, that's one big appreciation of our service. I would admit I prefer some cons to discuss as well, but if everything is pretty much superb for you I can be only happy about that. Have fun ;D
Variety of slots, good quality.
They are super quick at their pay-outs.
Quick, efficient and friendly live chat staff.
They are really an awesome casino.
Nothing really to dislike.
Some of the games bet is so steep and slots don't pay out quick enough and you get left unsatisfied with the play.
The are no no deposit bonus.
It's too bad I have to play through a wager with my funds.
Hello there, ESTELLEF It warms heart to read this, meaning that you hold our casino in high regard. Not sure what do you mean regarding game payout, RTS is pretty standard, and depends on the provider. As for our bonuses, I admit that we do not have full-fledged no deposit bonus, thus we do not attract bonus hunters, and I previously said our free spins from promocodes require wagering and the wagering goes for own player's funds, such are bonus rules, my friend.
Fast withdrawals.
Lot of payment options. Never had an issue.
Lot of slots and casino games and live casinos.
Lot of promotions of no wagering free spins.
Nothing. It's a great site. Sometimes support through email is slow, but other than that, its a great online casino.
Online chat is pretty quick though.
Hello CATHYSUEWALKER, First of all thank you for such detailed opinion, I do agree that we focused on quantity, but it does not mean that the quality should suffer. Regarding support, point's taken. Once again, thanks.
Withdrawals are so fast, it takes like 15 minutes to the bank card.
Site has a cashback function, which is really good. You get another chance to play.
I like the site.
When you use a promo code, and get your winnings, you need to wager the freespins winnings with real funds. That is bad. Nothing more, but this is enough.
Good day, NORBERTO1! Thank you for your message and precisely pointing out one of our standout feature - cashback system. And as for promo codes, yes basically it does work similar to cashback, so it is not simple free spins. Wagering is required and unfortunately it is a mandatory as well, no-wagered free spins are delivered every Wednesday for recent activity.
There are no positive aspects on this casino.
They have a 24/7 deceiving livechat in various languages, but thats normal for such casinos. They also have a lot of payment providers, but obviously its very complicated to withdraw with their weird bonus system and same-payment withdraws.
This is probably the worst casino i played on, it has the weirdest bonus system on earth, Slots disconnect every 5minutes and reset the whole slot, its a really a disgusting mess, The Bonus amounts from the Freespins somehow cant be used, and the website looks really bad too, there are casinos that are blacklisted that are way better, don't ever play on Marikit Holding Casinos. You get Freespins on Book of Dead, even though they don't even have playngo slots... I wonder how this casino has such ratings...
Good day, MANU54, It is sad that you had a disappointing experience with our casino. Regarding to the disconnects we do not have such issue with our website neither slots provider. I recommend you to check your internet/vpn settings. Play'n GO also works just fine, there are restricted geos where the provider does not work, if you are from such, the provider won't reflect on the website. Also time to time provider might have technical works, especially when they update the slots. As for the bonuses, yes I admit it is up to the player whether like it or not, but we do not feed bonus hunters, and our free spins even somewhat sound challenging, inspire players to actually make a deposit and play on the website. Overall, thank you for your sharing your opinion.
Deposit was made but it was not transferred to the account. When you contact the chat support, is like chatting with random internet bots. No one is even trying to help you.
After a conversation of 30+ minutes, the agent replies (IN EGLISH) quote: "Unfortunately, I consult only in Russian"
No one wants to help for the deposit. I can also provide the screenshots from the conversation. Worst casino so far, for sure.
Good day, GORGIEV94, Sorry to heart that, I would like to help you as much as I can. Can you provide me with your account number and deposit method? Also please send me screenshot of your deposit. You can send it to [email protected]
Ohh man, you know what, this is a King of all online Casinos, I dont usually play slots only roulette which 1xslots provide many selection .
Who is looking for a 5 minute withdrawal to your card, does any online casino provide that, simple "no" but What 1xslots does IT??? Hey people thats amazing, I tryed many site from the famous like bet365, william hill, unibet etc, but no one does that, I made several withdrawals maybe 20 till now with 1xslots and I LOVE IT, only 5 minutes, take your cash at the ATM, booooom,
Sorry for English mistakes 😂😂
Before they had some issues with deposits which wasn't working properly, but from 01.01.2020, everything goes so smooth .
What can i dislike, nothing, AMAZING casino site
Thank you very much for positive words, BEKIMLATIFI It is great to hear that everything works smoothly for you. The title you gave us sounds promising too, let me know if you have any questions or concerns regarding our casino service.
They do have a wide selection of games, which already rings a bell that they don't follow legal rules. Most of the games should be banned to Lithuania, but they arent.
Customer support is bad, always chatting with 1 guy>
Fake ''Bonus'' emails.
And i have never heard of bonus like this.
""After your free spins were used you should roll over the free spins winnings amount using your own funds. You should roll over the winning`s amount via your own funds with the wager x25 within 7 days.'' - That's the customer support wrote to me.
Meaning, I got 50 free spins, then iIgot 16 euros total, and then i have to make a deposit to wager 400 euros.
Good day, MINDAUGASRADA All of our providers are licenesed and do not operate on the territories they should not, but we do have a wide selection of games even if it sounds unbelievable. Regarding bonus, well it is part bonus terms. Most likely you skipped conditions on the website you took a promocode from. Free spins have a wager on them, in order to wager winnings from promo codes freespins (because we also have freespins with no wager) a minimum deposit should be made. It is a proper rule that does not distract most of the players. Minimum deposit is like 1 EUR and it does not attract bonus hunters. If you do not like this particular bonus, you can skip it and use others.
I like how I login here to say something and I see 2 recent reviews by the company trying to make it sound like the site is actually a good place to gamble.
The verification process for this 'crypto' casinhole is worse than the passport office! You'll lose either way. They'll either freeze funds or make it insurmountable for you to satisfy them to withdraw before you've bet the funds off in frustration and impatience
Good day, I like how you post your negative reviews and make it look like 3 separate persons were talking. ;) If your account was not suspicious, then there was no need in secuirty checking in a first place. You can send me your account number just to prove this statement once again.
1xslot is the best casino in the world because there are no complications about withdrawing money and uploading 25 different IDs.
And now, believe or not, I made a request to withdraw and the money was in my account within 15 minutes. AMAZING.
Good day, FUNGAME232, Thank you kindly! We are trying the best we can.
Well on 1xslots Well on 1xslots I had a payout in 15 minutes of 150 euros without any uploads of documents.
The best in the world.
I think every player is the most important item because so much torture with these documents is the biggest nonsense ever. It instills confidence in the player because if you want to withdraw money at the moment, but if you know you have to wait for that money for a week, then who will play there.
These verification processes take as long as 10 days and kill all the joy of the game.
1xslot is the best casino in the world in 15 minutes my money was on my credit card.
incredibly
Good day, FUNGAME232, Thank you for kind words. It is rare to get some positive feedback regarding casino work. I am happy to know that you are pleased with our service. Have fun!
The variety of games and the seemingly simple registration process. Has a lot of known software providers and nearly 50 deposit options from fiat- crypto.
The lack of transparency and professionalism. While they claim a level of anonymity, graciously accept all crypto deposits, and then decide to freeze your funds, demand docs and customer service is merely cut n paste of the t&c's, over and over and over. They contradict themselves and seem to make up their own rules as they go.
Good day, Peter, I will repeat the same information for you. Since you were suspected in the fraud activity, the extra check-up was needed. Unfortunately, you were not able to meet the casino requirements. The fraud activity is not accepted, and should be punished.
Made a minimum deposit with no bonus attached every game by any provider says game unavailable to me right now. Numerous attempts with chat and emails are going nowhere. Along with rude comments by support. Makes this casino a STAY AWAY in my books. Would have rated a zero but 1 person from support was nice, no help but nice. Please reverse my deposit and deactivate my account!!! Tried to do this via email no response.
Good day, Peter, We have received a complaint from your earlier, since you were suspected in the fraud activity, the extra check-up was needed. Unfortunately, you were not able to meet the casino requirements.
Many games. Good casino. Many paying methods, always have a get answer and they been helping.
Have you closed down because cant log in or get your Webside? I have a withdraw waiting, whats happening?
Dear MLFIN, Sorry for the delay, all the withdral transactions were successfully paid out.
No No No No No NO! NO! NO!
I registered my account in this casino, made a deposit (about 5 thousand rubles in bitcoins), after which the account was MOMENTALLY LOCKED! No explanation, just a block. I couldn't even get to the site! At the entrance there was a notification that I had to wait 10 days! I downloaded the application and contacted the chat room, where I was not given any information and frankly hamili, but after that I was able to access the site with a pc. I couldn't play or change my profile anymore, it confirms my support letter with a request to correct the bug in the profile. In the morning I received an email informing me that the account is active and I can withdraw funds. There was no bonus on the account. After losing the first deposit, I made the second one, but I didn't get a bonus on it either. Today I found out that the bonuses are disabled in my personal account. I couldn't do it myself, because at the moment when I made a deposit, all the features of the site were disabled. I could only play games in the tab 1 slot and that's all. All operators were blocked. The chat rooms were either silent or they gave me the security mail and were constantly jamming. Today, I wrote to the post office about the bonuses and received the answer that I can NOT participate in the BONUS PROGRAMME on the solution of the ADMINISTRATION!!!! Players, don't play in 1-xslots casinos, they're crooks!
Translated with www.DeepL.com/Translator
Hello, OLEGA47, I am sorry to hear that, but in order to acquire information regarding your story, I would need your account number or registered email address.
Compare 1xSlots Casino to Other Casinos
Everything excellent from deposit to till withdrawal.
Nice selection of games. Fast withdrawal.
Fast customer service.
Simple verification process very important I feel very easy playing here as compare to other casino.
Right now Netent games are not available hoping it will be back soon otherwise good casino.
Also mobile application do not have games like Jumanji.
Payment processes on 24 hours but did not work on holidays like Saturday night Sunday in india.