AskGamblers Quick Overview
Editor’s View
1win Casino has a lot going on, with sports and casinos so we’re confident that you’ll find something you like here. The site is easy to use with handy menus and navigation options. Support is there when you need it and there’s a good selection of active bonuses and promotions.
- Excellent game selection
- 24/7 live chat
- Limited responsible gambling tools
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1win Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about 1win Casino
1win Casino is an online casino home to thousands of top games! You can use our review pages to choose a reliable casino and we’ve fully reviewed 1win Casino!
The casino supports mobile gaming and is available to download for iOS, Android and Windows devices. You can register directly using AskGamblers from any web device. You’ll also find sports betting here, but for our casino reviews, we’ll look more at casino games and procedures. However, you can visit our sports section in the forum and start a discussion there with other sporting fans.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at 1win Casino
The casino supports a wide range of payment methods, and it’s also a crypto casino. If you request a withdrawal that exceeds €500, the casino will carry out additional verification checks, which means that you'll have to provide documents to prove your identity.
If your withdrawal amount is less than €50, you will receive money within 60 minutes after you submit the request. Anything over this amount can take up to 5 days. Daily limits may also be applied by the casino on individual circumstances, such as if the winnings exceed €50,000.
Games at 1win Casino
The casino is home to more than 10,000 casino games, from the latest online slots to table games. The casino has a huge selection of gaming companies, which can be listed in the games lobby. You can see how many games are available per provider and select your favourites depending on which country you are from. There are currently more than 9,000 online slots!
If table games are more your thing, there is a good selection of them to choose from. You can place your bets with games of different variations, some of which are available in high and low stakes.
And, in the live casino, there are more games. You can join the live dealers from the likes of Evolution Gaming, Pragmatic Play and more. Many of these games are open around the clock, and you can join other real players for a fully immersive experience.
1win Casino’s Commitment to Responsible Gambling
The casino supports responsible gambling and invites you to answer a series of questions to help differentiate between a healthy game session and an addiction. They have also listed links to external organisations in case you need further support.
Customer Support at 1win Casino
If you need help, you can contact the casino, and one of the fastest options is live chat, which is open 24/7. You will be transferred to a chatbot where you can select various topics, including payments, casino bonuses and account questions. Or, you can go straight through a human agent if you don’t want to use the chatbot.
We joined the queue to speak to a live chat agent and had a short wait. We spoke with a friendly agent who answered our questions quickly and professionally.
If you need help outside of Live Chat, you can email the casino or phone them. The contact details are clearly visible on the casino's website, so you don’t have to go searching.
Complaints
Read the complaints other players have left for 1win Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
My Experience with Account Lock and Successful Resolution
Naturally, I reached out to customer support right away, described the situation, and asked for clarification. At first, there was no response, but I decided to stay patient and continued following up with a few messages. After a while, the support team replied, looked into my case, and restored my account access. All my funds were made available for withdrawal, and I was able to successfully retrieve them.
I’m grateful for the help and the professional way they resolved my issue!
Recently, I encountered an unexpected issue on 1win — my account was suddenly locked, even though I had completed KYC verification and played fairly without any additional software. Without any prior warning or explanation, my access was restricted, and my funds were frozen in the withdrawal and deposit section.
I tried live betting a couple of times, I didn't get it, I'm playing on the results. Thanks to the technical support, they helped to withdraw money, there were shoals with the bank, then it outputs, then the transaction error crashes.. in the end, it turned out.
I tried a new slot, I wanted something fresh. We did not disappoint! The graphics are top-end, the sounds are like in the movie. I haven't figured it out much yet, but I've already had a conclusion, so I'll definitely be back!
I have a pleasant impression of this office) The first and main advantage is that bets are accepted correctly and quickly. Otherwise: the line is extensive, the keffs are average, and the events are well-painted.
The benches are like fire, as if you are sitting in a casino in real life. The dealer is spinning, joking, just like in Vegas. High rollers also lit up in the chat, it's nice to chat with them at the table while the wheel is spinning.
Gonzo's Quest is something with something! I rolled over the hundred and reached the bonus. These avalanches are just like a magnet, x300 without strain, the main thing is to know when to fall off
Their live tables are notable. I was playing baccarat, I thought I'd merge, but the dealer seemed to play along, haha. You're really stuck, like you're sitting at a real table. It's a thrill!
website design, ease of depositing funds, a large number of games for every taste, the ability to watch sports matches live, convenient mobile application
1win does not pay out money. The verification takes longer than the stipulated period.
Good day!
The 1win office placed bets on online casinos. On August 31, I sent money for withdrawal, but the funds were never transferred, my id is 71701793 Having written to the support service on August 31, 2024, I received the following response:
“In accordance with clause 10.3. Rules for using the site, section General Terms and Conditions to confirm the accuracy of information The Company has the right to request documents confirming the identity of Clients. To conduct a comprehensive and objective check, we ask you to follow the link and upload the documents, following the instructions.” Having passed the verification successfully, they answered me:
"Within 14 days, you will be sent a letter with the results of your game account verification (the maximum response time, if additional checks are necessary, can be up to 30 days from the date of the request.)
At the moment, the withdrawal of funds is rejected.
Please note that in accordance with paragraph 11.4. of the Rules for using the site, the General Terms and Conditions section, during the verification period, the ability to withdraw funds from the Client's account may be limited.
Sincerely, the 1win team."
The message above was sent to me at 20:46, Sun, September 1, 2024.
As of now, October 3, 2024, I am ignored everywhere. No one has made any calculations yet. There is no response by mail either.
The withdrawal amount is 779,000₽ in the equivalent of USDT TRC20 cryptocurrency. I am waiting for the issue to be considered. Thank you in advance!
I regressed for the first time on the promo, threw four cas, played several times, but the bonuses never came. The speed of betting is impressive, I haven't seen this for a long time, it plays a special role in live betting.
Then I reviewed the videos, started a new acc, threw four k again, and the bonuses flew in half an hour. In short, if the bonuses are delayed, create a new acc, there are bugs, but the bonuses will definitely arrive!
The site is working stably, there were no shoals or departures.
I will highlight the advantages:
1) Simple and convenient registration
2) A very pleasant line both life and line
3) Some of the best in terms of limits.
I will note the plus that is important to me is the interface. The office is worked out to the smallest detail and you can hardly get confused in it, as it happens in some offices.
At first I often lost it, after looking at the reviews on YouTube, my winnings increased significantly, quick withdrawals and a pleasant loyalty system. I recommend. .
I don't want to win back bonuses. Otherwise everything is great at the bookmaker.
A normal office, everything works as it should, without unnecessary fuss. The conditions are normal, the technical support is good - the interface is convenient, the withdrawal is fast.
They often hold promotions, many tournaments, and free poker for amateurs. There are no questions about payments - the money always arrives on time.
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I don't like long conclusions, but here it's clear - I ordered on the card, and in an hour the money is on the balance. I didn't even have time to drink a beer, I already got a text message about the crediting. Respect for the efficiency!
Personally, I am satisfied with everything in this bookmaker, and the odds are decent. For good withdrawal and replenishment of funds, there are different payment systems.